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    Heaven at the Hard Rock Hotel Riviera Maya

    Calle Carretera Federal Km 72, Puerto Aventuras 77710, Mexico
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    10/8/2017 10/9/2017
     15 people are viewing this hotel
    $379
    $327
    SAVE $52
    $379
    $379
    Traveler (5963)
    Pool & Beach (1161)
    Room & Suite (864)
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    Overview
    • Excellent72%
    • Very good18%
    • Average5%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “hard rock” (595 reviews)
    “our honeymoon” (459 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Royal Hideaway Playacar
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    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,449)
    There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
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    3,581 - 3,585 of 5,048 reviews

    Reviewed July 7, 2007

    lets just cut to the chase people...this is an all inclusive for aan amazing price.... i have been to hawaii many times and for the same price as aventura...i would rather stay at this incredible hotel any day!!! no screaming kids no 15 dollar drinks...More

    7  Thank jbeane
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded April 2, 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed July 5, 2007

    Allright - I called in advance to get something special for my wife, ocean view room, whatever. . . .well, when I got there, they had a special suprise for us. It was a 2200 sqft presidential suite. It was UN-GODLY!! I can't thank them...More

    2  Thank chixon
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded April 2, 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed July 5, 2007

    My wife and I just returned from our 3rd visit to Aventura Spa Palace in 6 years. We stayed 7 nights in celebration of our 32nd wedding anniversary. One would think that with all the resorts in this region that we would shop around! Honestly,...More

    11  Thank BigMack
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded April 2, 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed July 4, 2007

    My new husband and I stayed at Aventura Spa Palace from June 18th-June 23rd. We have absolutely NO complaints. We are both 27 and really wanted a fun, relaxing honeymoon where we didn't have to be anywhere at any certain time and could just do...More

    7  Thank sadiebear
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded April 2, 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed July 3, 2007

    This was our honeymoon. We really enjoyed the pools and unlimited drinks. Weather was great. When we arrived we were very concerned that we got the 2 dbl beds instead of king- they are very small! My husband is an average size guy, and we...More

    1  Thank MattnKel402
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded April 2, 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Royal Hideaway Playacar
    4,285 reviews
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    Barcelo Maya Palace
    7,076 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Sandos Playacar Beach Resort
    12,886 reviews
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    Barcelo Maya Colonial
    5,957 reviews
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    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $313 - $740 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Puerto Aventuras
    • #1 Luxury Hotel in Puerto Aventuras
    • #1 Top resorts Hotel in Puerto Aventuras
    • #2 Spa Hotel in Puerto Aventuras
    • #5 Family Hotel in Puerto Aventuras
    • #8 Business Hotel in Puerto Aventuras
    • #9 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 577
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, Priceline, Orbitz, TripOnline SA, Cancelon, Travelocity, HotelsforEveryone, Hotwire and Cheap Tickets so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Hotel Palace ,
    • Aventura Hotel Puerto Aventuras ,
    • Mayan Riviera Palace ,
    • Adventure Spa Palace ,
    • Hotel Mayan Palace ,
    • Adventura Spa Palace ,
    • Aventura Palace Spa ,
    • Aventura Spa Palace Riviera Maya ,
    • Aventura Spa Palace Resort ,
    • Aventura Spa Palace Mexico
    Add Photo Photos
    Traveler (5963)
    Pool & Beach (1161)
    Room & Suite (864)
    Dining (292)
    Hotel & Grounds (3964)
    Business Center & Event Rooms (56)
    Bathroom (44)
    Family and Play Areas (20)
    Nearby
    Sponsored by:
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    10.62 miles away
     
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    2.39 miles away
     
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    2.41 miles away
     
    Sandos Playacar Beach Resort
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    10.00 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Shelley07
    September 19, 2017|
    AnswerShow all 4 answers
    Response from mikemichmor | Reviewed this property |
    Yes, it is open every night. Enjoy!
    1
    Vote
    Shelley07
    September 19, 2017|
    AnswerShow all 5 answers
    Response from W T | Reviewed this property |
    The plan for activities today includes a "monkey tour". Apparently this occurs every Monday Wednesday and Friday at 5:00 PM.
    1
    Vote
    Elliot P
    September 18, 2017|
    AnswerShow all 5 answers
    Response from Traci G | Reviewed this property |
    Elliot, YES we have heard that they may start opening the Heaven side up to families during Christmas, Spring Break and Summer break. I don't think it's 100% certain, but am glad they are forewarning travelers. There is no... More
    0
    Votes
    Room Tips
    "Was upgraded to a room with an terrace. Found the rooms to be smaller than expected, but was not a deterrent."
    Read review
    "Wouldn’t choose first floor."
    Read review
    "Wish we knew when the room would be restocked usually, like an approximate time range. House keeping did a..."
    Read review
    "Ocean view"
    Read review
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