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    Heaven at the Hard Rock Hotel Riviera Maya

    Calle Carretera Federal Km 72, Puerto Aventuras 77710, Mexico
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    10/8/2017 10/9/2017
    $368
    $327
    SAVE $41
    $368
    $368
    Traveler (5963)
    Pool & Beach (1161)
    Room & Suite (864)
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    Overview
    • Excellent72%
    • Very good18%
    • Average5%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “hard rock” (595 reviews)
    “our honeymoon” (459 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Royal Hideaway Playacar
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    Sandos Playacar Beach Resort
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    Barcelo Maya Colonial
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    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,445)
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    1 - 5 of 5,045 reviews

    Reviewed yesterday

    This was the 4th time I’ve been to the hard rock riviera maya. I’ve been to punta Cana twice and vallerta once. I love the hard rock all inclusive experience. This trip was slightly different although not negative. Upon check in I first received a...More

    Review collected in partnership with this hotel
    Thank billyvicejr
    Reviewed yesterday

    I thoroughly enjoyed every aspect of this resort. There was something for everyone. There were lively pools and bars as well as quiet pools and bars. The beach was much nicer than expected. Service was exceptional and the food was fantastic. There was a rock...More

    Review collected in partnership with this hotel
    Thank Charynn M
    Reviewed yesterday

    Our one week trip to the Hard Rock Heaven was one of the best experiences we ever had. The entire staff was highly trained and friendly. The entire staff gets a 15 out of 10 in my book. This place is truly amazing. The grounds...More

    Review collected in partnership with this hotel
    Thank tomnviv
    Reviewed yesterday

    Beyond our expectations. We were there for my birthday. Anything you could possibly want or need was at your fingertips. Staff went out of their way to make you happy. The food was amazing. We will definitely be back.

    Review collected in partnership with this hotel
    Thank Craver97
    Reviewed 2 days ago

    Hotel was nice, friendly staff and a pretty location. Food was good, but one of the restaurants was closed for our entire stay which was a bummer. Wish it was easier to see the schedules for each restaurant for each day, as it seemed to...More

    Review collected in partnership with this hotel
    Thank Kydbuu
    Royal Hideaway Playacar
    4,285 reviews
    #35 of 211 hotels in Playa del Carmen
     
    Barcelo Maya Palace
    7,070 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Sandos Playacar Beach Resort
    12,878 reviews
    #61 of 211 hotels in Playa del Carmen
     
    Barcelo Maya Colonial
    5,952 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $311 - $740 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Puerto Aventuras
    • #1 Top resorts Hotel in Puerto Aventuras
    • #1 On the Beach Hotel in Puerto Aventuras
    • #2 Spa Hotel in Puerto Aventuras
    • #5 Family Hotel in Puerto Aventuras
    • #8 Business Hotel in Puerto Aventuras
    • #9 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 577
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Orbitz, BookIt.com, TripOnline SA, Cancelon, Hotwire, HotelsforEveryone and Travelocity so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Hotel Palace ,
    • Aventura Hotel Puerto Aventuras ,
    • Mayan Riviera Palace ,
    • Adventure Spa Palace ,
    • Hotel Mayan Palace ,
    • Adventura Spa Palace ,
    • Aventura Palace Spa ,
    • Aventura Spa Palace Riviera Maya ,
    • Aventura Spa Palace Resort ,
    • Aventura Spa Palace Mexico
    Add Photo Photos
    Traveler (5963)
    Pool & Beach (1161)
    Room & Suite (864)
    Dining (292)
    Hotel & Grounds (3964)
    Business Center & Event Rooms (56)
    Bathroom (44)
    Family and Play Areas (20)
    Nearby
    Sponsored by:
    Royal Hideaway Playacar
    4,285 reviews
    10.62 miles away
     
    Barcelo Maya Colonial
    5,952 reviews
    2.39 miles away
     
    Barcelo Maya Palace
    7,070 reviews
    2.41 miles away
     
    Sandos Playacar Beach Resort
    12,878 reviews
    10.00 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Shelley07
    September 19, 2017|
    AnswerShow all 4 answers
    Response from mikemichmor | Reviewed this property |
    Yes, it is open every night. Enjoy!
    1
    Vote
    Shelley07
    September 19, 2017|
    AnswerShow all 5 answers
    Response from W T | Reviewed this property |
    The plan for activities today includes a "monkey tour". Apparently this occurs every Monday Wednesday and Friday at 5:00 PM.
    1
    Vote
    Elliot P
    September 18, 2017|
    AnswerShow all 5 answers
    Response from Traci G | Reviewed this property |
    Elliot, YES we have heard that they may start opening the Heaven side up to families during Christmas, Spring Break and Summer break. I don't think it's 100% certain, but am glad they are forewarning travelers. There is no... More
    0
    Votes
    Room Tips
    "Wouldn’t choose first floor."
    Read review
    "Wish we knew when the room would be restocked usually, like an approximate time range. House keeping did a..."
    Read review
    "Ocean view"
    Read review
    "Heaven side wirh jacuzzi!!!"
    Read review
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