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Omni Puerto Aventuras Beach Resort

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Omni Puerto Aventuras Beach Resort
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498 Reviews from our TripAdvisor Community

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Showing 428: English reviews
San Antonio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

(July 2016) We actually rented a beach casita just down the way on Playa Xpu-Ha but drove in to PA for breakfast at the Omni after our first night. We ended up loving the Omni so much that we booked the rest of our vacation here and moved from the casita! The front desk staff was very welcoming and went... More 

Helpful?
Thank tringer82
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear Tringer82, Thank you very much for having stayed with us, we are really happy to hear that you love the OMNI. We appreciatte your comments, we are already taking corrective acctions regarding the water and the wait staff. Looking forward to seeing you in November. Best Regards. More 

Santa Monica, California
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We went there in May and it was a great experience. The staff is very welcoming and warm, they made us feel right at home! I loved the location of the resort, the beach is small but it is very well groomed. Beach service on point. Fast and always nice personnel. The only down side is the rooms are a... More 

Helpful?
Thank Roberta_Sparta
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear Roberta, We would like to THANK YOu for staying with us and we appreciatte your comments regarding the hotel. Wea re please to hear that our OMNI personnel made a difference in your stay. We looking forward to welcoming you to this Paradise. Best Regards More 

Soladaridad, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Had a great mini stay here at the resort and it was very small and cozy. It felt like I was on a remote island. Very private. Everyone was very welcoming and accommodating. Hotel was clean and the beach was amazing. Jacuzzi bar is awesome.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Tanya S
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear Tripadvisor customer, THANK you for your lovely comments regarding the staff and the hotel . We look forward to having you back. Saludos More 

Puerto Aventuras, Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful relaxing vacation. Very attentive staff and delicious food. The dolphins, manatees and sea lions were across the street as well as a small town with restaurants and some shopping. The beach is like a pool and is very private.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Carol J
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear Carol, We are happy to hear that you had a wonderful stay at OMNI. We agree that PUERTO AVENTURAS is the best place to relax . OMNI is so proud to be part of this loveley community. Best Regards. More 

Philadelphia, Pennsylvania
Level Contributor
193 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Puerto Aventuras has changed a lot over the years but the Omni not so much. It's a fine place to spend a few days and the location is good for day trips to Coba and up-and-down the coast (nice to be south of the havoc is that now PDC). Close to the dolphin adventure if you're into that. The hotel... More 

Helpful?
Thank Vijante-gigante
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear Vijante, Thank your for staying with us, we really appreciatte your comments regarding the Hotel and Puerto Aventuras Town. Looking forward to welcoming you soon. More 

Detroit, Michigan
Level Contributor
79 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Our stay at the Omni was very positive. The room (located on the first floor) was spacious, clean and offered some great amenities. A sliding door in the shower allowed it to open onto our private patio, the king sized bed was comfortable and the hammock and hot tub were a fun addition. Everything was dated;however it was well maintained... More 

Helpful?
1 Thank SMDavis2
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear SMDavis2, GRACIAS for your comments and your preference at OMNI. We love to have you back "a su Casa" soon. Best Regards. More 

Folkestone
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 17, 2016 via mobile

The main bar is set in the most stunning environment. .but never has staff behind it ....The new beach fronted restaurant seating. .is outstanding ...The front of house waiters are very polite. .but the food is the worst ever ..Such a shame ..was hoping it would get better .breakfast and .lunch are just about ok ..but eve meal I wouldn't... More 

Helpful?
2 Thank Christine L
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear Christine, Thank you for visit and your comments regarding the food and beverage service. We will take into consideration your comments to improve our quality. Once again thank you. Hope to have you again. More 

Denver, Colorado
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 18, 2016

There are a few people here who understand great service, but more training is needed. It is spotless and in a great location: so much potential to be a great hotel!I love how clean it is and the dive shop is wonderful. My 10 yr old, my husband and I had our first diving experience again and it went so... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Bridget F
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear Bridget, GRACIAS for staying with us and your valuable comments. We are already taking acctions regarding the staff training. We are looking forward to having back soon. More 

Belize City, Belize
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 11, 2016

The hotel is a perfect place to relax and unwind - no loud music or large groups of people .Everything is close to each other so very easy and quick to get around The food served at the restaurant on site is ok , but the restaurant has a fabulous view of the sea . Swimming and snorkeling from the... More 

Helpful?
Thank Jacqueline R
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear Jacqueline, We would like to THANK YOU for your preference and your valuable comments. We will take into consideration your comment regarding the staff service. Looking forward to having you back. More 

1 review
5 of 5 stars Reviewed July 6, 2016

We stayed in Puerto Aventuras a couple of times several years ago. We loved it then and nothing has changed. The beach at the Omni is the best! The staff is very friendly and helpful. We will be back.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Misti D
Sol M, Gerente at Omni Puerto Aventuras Beach Resort, responded to this review

Dear Misti. GRACIAS for your preference and your lovely review regarding your stay with us. We looking forward to having you again soon. Best Regards More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Concierge
  • Banquet Room
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Omni Puerto Aventuras Beach Resort

Address: Km 269.5 Carretera Chetumal-Puerto Juarez, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $125 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Puerto Aventuras Beach Resort 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Omni Puerto Aventuras Hotel Beach Puerto Aventuras
Omni Hotel Puerto Aventuras
Puerto Aventuras Omni
Omni Puerto Aventuras Beach Resort Riviera Maya, Mexico
Hotel Style:
#2 Romantic Hotel in Puerto Aventuras
#9 Family Hotel in Puerto Aventuras
#11 Spa Hotel in Puerto Aventuras
#11 Luxury Hotel in Puerto Aventuras
#12 Top resorts Hotel in Puerto Aventuras
#12 On the Beach Hotel in Puerto Aventuras
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