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    Hard Rock Hotel Riviera Maya

    Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico
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    1/4/2018 1/5/2018
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    $698
    $502
    SAVE $196
    $605
    Traveler (7168)
    Pool & Beach (1281)
    Room & Suite (774)
    Overview
    • Excellent75%
    • Very good15%
    • Average6%
    • Poor2%
    • Terrible2%
    Travelers talk about
    “sun bar” (86 reviews)
    “zen restaurant” (73 reviews)
    “rock royalty” (84 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Riviera Maya
    Special Price: 40% off room rate
    Hotel deals
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    Rooms
    Jan 4Jan 5
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (10,282)
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    681 - 685 of 7,005 reviews

    Reviewed July 24, 2017 via mobile

    Just checking in for family vacation for five night. I was not sure about how kids friendly they are, but I read all the reviews on trip advisor and count on it and I AM GLAD I CHOSE THIS HOTEL!! Room was slightly smaller than...More

    Thank Miracosta
    Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded July 26, 2017
    Google Translation

    Estimada Miracosta, ¡Agradecemos enormemente sus excelentes comentarios y nos llena de gusto saber que tuvieron una fabulosa experiencia! Sabemos de...More

    Reviewed July 23, 2017

    Amazing resort! Had everything we needed! Great choice of liquor for all inclusive! Bali beds over the water are a must. The one bedroom sky terrance suite was absolutely phenomenal, huge kitchen table and living room!More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Rgdeml
    Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded July 24, 2017

    Hi Rgdeml, Thank you so much for sharing your excellent review, I am very happy to know you fully enjoyed of our top notch amenities and facilities. We all look forward to see you soon once again!. Kind Regards, Jan Hundrieser General Manager Hard Rock...More

    Reviewed July 23, 2017

    I would recommend Hard Rock Hotel Riviera Maya to all of my friends and family. This was was our first time staying in this resort. Excellent service and not a dull moment. My picky teenagers just loved the whole experience and said it was one...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank 221griseldas
    Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded July 24, 2017

    Hi 221griseldas, Thank you for sharing your excellent feedback about your recent experience at our resort. I am pleased to read this was your first experience and in company of your beloved ones was the one of the best vacations spots you have ever visited....More

    Reviewed July 23, 2017

    Quite simply one of the best vacations I've had. The staff and amenities were first class. There were various quality food selections and top shelf liquor was plentiful. I'll definitely be visiting here again!!!!

    Thank brianldx
    Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded July 24, 2017

    Hi brianldx, Thank you for sharing your great feedback, I very appreciate your high recommendations and we all look forward to see you soon once again!. Kind Regards, Jan Hundrieser General Manager Hard Rock Hotel Riviera Maya

    Reviewed July 23, 2017

    In April 2017, we stayed at Hard Rock Heaven with family and friends. With 6 of us in 3 rooms, there were some issues (primarily with the location of rooms to each other). As soon as Aleck became involved, all our problems were solved. She...More

    Thank ShireenSanFrancisco
    Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded July 24, 2017

    Hi, ShireenSanFrancisco Thank you for sharing your excellent review, I'm very pleased to know that Aleck had the opportunity to go that extra mile for you. Be sure that I'll share your kind words with the rest of the band members which encourage us to...More

    Barcelo Maya Palace
    7,593 reviews
    #6 of 17 hotels in Puerto Aventuras
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    Heaven at the Hard Rock Hotel Riviera Maya
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    #2 of 17 hotels in Puerto Aventuras
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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Beachfront
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $335 - $749 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Puerto Aventuras
    • #3 Top resorts Hotel in Puerto Aventuras
    • #3 Luxury Hotel in Puerto Aventuras
    • #3 On the Beach Hotel in Puerto Aventuras
    • #3 Family Hotel in Puerto Aventuras
    • #4 Spa Hotel in Puerto Aventuras
    • #7 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1264
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, TravelUp, Orbitz, BookIt.com, Prestigia, Hotels.com, Travelocity, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Cove Palace Hotel Puerto Aventuras ,
    • Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
    Add Photo Photos
    Traveler (7168)
    Pool & Beach (1281)
    Room & Suite (774)
    Dining (367)
    Hotel & Grounds (4922)
    Family and Play Areas (132)
    Bathroom (64)
    Business Center & Event Rooms (28)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 17 hotels in Puerto Aventuras
    Barcelo Maya Palace
    7,593 reviews
    2.45 miles away
     
    Heaven at the Hard Rock Hotel Riviera Maya
    6,678 reviews
    .06 miles away
     
    Nearby Restaurants
    Hard Rock Hotel Riviera Maya, El Toro
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    Latitude 20
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    Ayami
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    Nearby Attractions
    CEDAM Museum
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    Fatima Bay
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    Ask a question
    Questions & Answers
    havefun0
    December 14, 2017|
    Answer
    Response from Mara J | Property representative |
    Hello! Of course! There are many activities during the day and night: monkey tour, kayak, sports tournaments, foam party and more. Actually we open Woodward camp, it's our new attraction. Please contact our official website... More
    0
    Votes
    Google Translation
    Alee H
    December 5, 2017|
    AnswerShow all 2 answers
    Response from Mara J | Property representative |
    Hello! RESORT CREDITS can be used towards selected tours, golf, spa and beauty salon services, romantic and special dinner events, upgraded wine selection at restaurants, photo packages at rock shots® *promotion does not... More
    0
    Votes
    Google Translation
    dchou85
    December 4, 2017|
    Answer
    Response from Mara J | Property representative |
    THE HARD ROCK ALL INCLUSIVE SET LIST: 5-Star accommodations Casual and à la carte dining Beverages (alcoholic and otherwise) Delicious snacks Top-shelf, in-room liquor dispenser 24/7 in-room service Limitless World-Class... More
    0
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    Google Translation
    Room Tips
    "we were in building 6 close to kids club and pool"
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    "Ask for a room facing the beaches or pool."
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    "Beach front is the Best"
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    "Not building 5"
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