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    Hard Rock Hotel Riviera Maya

    Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico
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    12/3/2017 12/4/2017
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    Savings alert: 12% below average rate

    The price you found is 12% lower than this hotel's average rate of $363/night.

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    $319
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    Traveler (7058)
    Pool & Beach (1261)
    Room & Suite (772)
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    Overview
    • Excellent75%
    • Very good15%
    • Average6%
    • Poor2%
    • Terrible2%
    Travelers talk about
    “resort credits” (491 reviews)
    “zen restaurant” (71 reviews)
    “super mario” (88 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Riviera Maya
    Special Price: 35% off room rate
    Hotel deals
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    Barcelo Maya Palace
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    Heaven at the Hard Rock Hotel Riviera Maya
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    Dreams Puerto Aventuras Resort & Spa
    4,786 reviews
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (10,102)
    There are newer reviews for Hard Rock Hotel Riviera Maya
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    361 - 365 of 6,897 reviews

    Reviewed September 4, 2017 via mobile

    Without a doubt, the BEST venue for the Cancun Jazz Festival. The service was impeccable, the staff was very friendly and responsive to all our needs, and food was absolutely delicious! Well worth it!More

    Thank Mark R
    Response from Jan_Hundrieser, Director General at Hard Rock Hotel Riviera MayaResponded September 5, 2017

    Dear Mark R, Thank you so much for taking the time to write your excellent comments in relation to your last stay at our resort. It is really important for us to receive your great comments about our food, services and facilities but above all...More

    Reviewed September 4, 2017

    Family fun! Great restaurant's and service! The night activities were very eventful. Very quiet area and the food was tasteful. The swimming pool was clean and the water workouts were fun! I will go back very soon!More

    Review collected in partnership with this hotel
    Thank IRVING B
    Response from Jan_Hundrieser, Director General at Hard Rock Hotel Riviera MayaResponded September 5, 2017

    Dear IRVING B, Wow! Thank you for your detailed review! We can see that you and your family lived the Rock Star experience to the fullest. We cannot wait to welcome you soon on our stage and give you once more the celebrity treatment you...More

    Reviewed September 4, 2017

    Everything was excellent. The room, the food, the beach, but mostly, the personnel. They are always making you feeling happy, important, and welcome. Beautiful people! My family and I are very pleased.More

    Review collected in partnership with this hotel
    Thank adrianarascon
    Response from Jan_Hundrieser, Director General at Hard Rock Hotel Riviera MayaResponded September 5, 2017

    Dear adrianarascon, Firstable, we would like to thank you for taking the time to write and share your experience about your last stay at our resort. We are happy to hear we were able to create an amazing vacation experience. Be sure we will spread...More

    Reviewed September 3, 2017 via mobile

    This was my second visit to Mexico. The first visit was terrible, but after 8 years I thought I would give it another try since it was a family meeting destination. Travel warnings had me a little concerned but this place is secure. Hard Rock...More

    Thank Jason W
    Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded September 4, 2017

    Dear Jason W, It has been our real pleasure having you here at Hard Rock Hotel Riviera Maya. It is gratifying to know you could experience the Rock star stay at our resort, as we work persistently to get our guests’ satisfaction. We feel very...More

    Reviewed September 3, 2017

    I have lost track which number of visit this was to the HRRM. It just feels like going home each time so I can't remember, 4th? 5th? something like that. I traveled with my husband, 2 kids (ages 7 and 11), and my co-worker and...More

    Review collected in partnership with this hotel
    1  Thank CamFung
    Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded September 4, 2017

    Dear CamFung, First, we would like to thank your loyalty to Hard Rock Hotel Riviera Maya. Rockers like you know well how to live the stunning experience. Our team really appreciate your words, they help us to improve every day to keep on giving the...More

    Barcelo Maya Palace
    7,410 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Heaven at the Hard Rock Hotel Riviera Maya
    6,621 reviews
    #2 of 17 hotels in Puerto Aventuras
     
    Dreams Puerto Aventuras Resort & Spa
    4,786 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Catalonia Yucatan Beach
    2,055 reviews
    #9 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Beachfront
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $311 - $688 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Puerto Aventuras
    • #3 On the Beach Hotel in Puerto Aventuras
    • #3 Top resorts Hotel in Puerto Aventuras
    • #3 Luxury Hotel in Puerto Aventuras
    • #4 Family Hotel in Puerto Aventuras
    • #4 Spa Hotel in Puerto Aventuras
    • #7 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1264
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, TravelUp, BookIt.com, Prestigia, Orbitz, Hotels.com, Hotwire, Travelocity, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Cove Palace Hotel Puerto Aventuras ,
    • Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
    Add Photo Photos
    Traveler (7058)
    Pool & Beach (1261)
    Room & Suite (772)
    Dining (360)
    Hotel & Grounds (4844)
    Family and Play Areas (129)
    Bathroom (64)
    Business Center & Event Rooms (28)
    Nearby
    Sponsored by:
    Heaven at the Hard Rock Hotel Riviera Maya
    6,621 reviews
    .06 miles away
     
    Catalonia Yucatan Beach
    2,055 reviews
    .69 miles away
     
    Barcelo Maya Palace
    7,410 reviews
    2.45 miles away
     
    Dreams Puerto Aventuras Resort & Spa
    4,786 reviews
    .79 miles away
     
    Nearby Restaurants
    Hard Rock Hotel Riviera Maya, El Toro
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    mcbirchy
    November 13, 2017|
    AnswerShow all 3 answers
    Response from Mara J | Property representative |
    Unfortunately, we do not have diffusers.
    0
    Votes
    Google Translation
    apictureisworth
    November 12, 2017|
    AnswerShow all 2 answers
    Response from Mara J | Property representative |
    Service and facilities in our property are operating normally.
    0
    Votes
    Google Translation
    apictureisworth
    November 12, 2017|
    Answer
    Response from Gina L | Reviewed this property |
    You need to bring your own
    0
    Votes
    Room Tips
    "Choose a second floor room with a beach view."
    Read review
    "Building 7 or 8 are closest to the lobby and restaurant areas."
    Read review
    "Ocean view rooms are reserved for their special clients"
    Read review
    "3rd floor ocean view is amazing"
    Read review
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