We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Hard Rock Hotel Riviera Maya

Show Prices
Certificate of Excellence
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera Maya
Panoramas (14)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

6,464 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 4,489: English reviews
Tulum
1 review
4 of 5 stars Reviewed today NEW

They have a well trained staff, and provide an excellent service. Big hotel, so many attractions at the same time, and variety of food and drinks. There's an activity for any kind of entertainment....

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank lic_castroarmas
Tulum
1 review
4 of 5 stars Reviewed yesterday NEW

A variety of activities! You can use your resort credit to book an excursion or a spa treatment! I had three massages, that week and all three were excellent! My family also did two excursions, which was fun Food was average!

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank josephmM4180GH
Belfast, United Kingdom
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Had the most amazing deep tissue couples massage. Victor was simply amazing. Loved every minute of it. So professional. Alejandro was my husbands therapist & was also fab! We just didn't want to leave! The whole experience form start to finish was just fabulous.

Helpful?
Thank Kerrimac78
Queretaro, Mexico
1 review
5 of 5 stars Reviewed yesterday NEW

The best hotel and attention! Great staff at the children's clubs and areas, food and drinks were amazing, great trail for running! Room was very comfortable and has a beautiful tub inside. Pool and beach clean and warm.

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank Tatiana E
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Myself and my partner stayed in the Hard Rock Hotel - Riviera Maya for 2 weeks. We had an amazing time didn't lift a finger they could not do enough for us and waiter Luis Slash provided us with excellent service whilst we were at the pool area 😃

Helpful?
Thank Emma M
Brighton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This place is unreal! Its pretty much perfect in every way! Delicious food like dining out a decent restaurant every night, great cocktails made with premium liqueur, beautiful calm beach, lively and fun at night with a proper club on site for over 18's with swimming pools inside! The staff make it really amazing though they will never let you... More 

Helpful?
Thank Kattysplatt
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Hotel is beautiful and food is delicious. Perfect place to stay in Mexico. Amazing area, easy to get there from the airport. Andres Lagarde was so nice and helpful. Thank you so much for that. See you in next year. ;)

Helpful?
Thank Julia G
leeds
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Had 11 days from 10 sept 2016 at Hard Rock Riveria Maya followed by 3 days at Hard Rock Cancun Both Hotels was simply amazing Both provided great accommodation Great atmosphere at both resorts Very clean / spotless Pool and beach areas never too busy Good food / great food / plenty of choice Fantastic staff. All friendly and helpful... More 

Helpful?
Thank LeedsYorklad
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed here ad thoroughly enjoyed the all-inclusive. Property is impeccably maintained and feels very rich. It takes about a week to get your beaings but the food is excellent the serve is second to none. As you know by now, there is no beach.. it's just how it is. When looking at the all-inclusive fee, which is pretty high, you... More 

Helpful?
Thank Joshua T
Surrey, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Spent one night there,loved the food and the service,we had one problem and were frustrated as i felt the hotel just didn't care,i was wrong they went out of there way to make it right,Thank you to Victor Gutierrez as he reached out and took care of us we are heading back in nov and looking forward to a fun... More 

Helpful?
Thank dave k
Questions? Get answers from hotel staff and past guests. Ask a question

4,915 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4498)
Viewed
Pool/Beach Area (762)
Viewed
Family/Play Areas (96)
Viewed
Room/Suite (270)
Viewed
Hotel & Grounds (877)
Viewed
Business Center/Function Rooms (16)
Viewed
Bathroom (44)
Viewed
View from Room (113)
Viewed
Dining (257)
Viewed
0:48
Videos (4)
Viewed
Other (2059)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (362)
Viewed
Aerial Photography (56)
Viewed
Amenities (12)
Viewed
Beach (29)
Viewed
Hacienda Grand Deluxe King Room with Sky Terrace (Platinum) (56)
Viewed
Hacienda Pure Deluxe Double Room (Gold) (37)
Viewed
Main Pool (45)
Viewed
Rock Suite Platinum Roof Top Lounge King Hacienda (102)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Pool/Beach Area (5)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (15)
Viewed
Family/Play Areas (5)
Viewed
Dining (1)
Viewed
Other (25)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Aventuras
0.1 mi away
Heaven at the Hard Rock Hotel Riviera Maya
Heaven at the Hard Rock Hotel Ri...
#2 of 17 in Puerto Aventuras
4.5 of 5 stars 5,122 reviews
2.4 mi away
Barcelo Maya Palace
Barcelo Maya Palace
#9 of 17 in Puerto Aventuras
4.5 of 5 stars 4,963 reviews
23.5 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5.0 of 5 stars 5,203 reviews
Show Prices
Show Prices
Show Prices
2.5 mi away
Hotel Barcelo Maya Beach
Hotel Barcelo Maya Beach
#8 of 17 in Puerto Aventuras
4.5 of 5 stars 7,303 reviews
16.7 mi away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#3 of 210 in Playa del Carmen
4.5 of 5 stars 2,489 reviews
14.0 mi away
Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Es...
#35 of 210 in Playa del Carmen
4.5 of 5 stars 5,691 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Banquet Room
Official Description (provided by the hotel)
This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas. It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest. ... more   less 

Additional Information about Hard Rock Hotel Riviera Maya

Address: Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico (Formerly Aventura Cove Palace)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $297 - $743 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Riviera Maya 4.5*
Number of rooms: 1264
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, BookIt.com, Odigeo, Prestigia, Hotwire, Priceline, Hotels.com, Travelocity and Jetsetter so you can book your Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Aventura Cove Palace Hotel Puerto Aventuras
Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
Hotel Style:
#2 Business Hotel in Puerto Aventuras
#4 Family Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
#7 Romantic Hotel in Puerto Aventuras
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay