We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
12/4/2017 12/5/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hard Rock Hotel Riviera Maya

    Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico
    Save
    Lowest prices for your stay
    12/4/2017 12/5/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     2 people have started booking this hotel
    Lock in the lowest price from our partners
    $396
    $329
    View Deal
    Traveler (7072)
    Pool & Beach (1262)
    Room & Suite (772)
    Barcelo Maya Palace
    7,443 reviews
    #6 of 17 hotels in Puerto Aventuras
    2.5 mi
     
    Heaven at the Hard Rock Hotel Riviera Maya
    6,631 reviews
    #2 of 17 hotels in Puerto Aventuras
    0.06 mi
     
    Royal Hideaway Playacar
    4,428 reviews
    #33 of 212 hotels in Playa del Carmen
    10.6 mi
     
    Dreams Puerto Aventuras Resort & Spa
    4,791 reviews
    #10 of 17 hotels in Puerto Aventuras
    0.8 mi
     
    Overview
    • Excellent75%
    • Very good15%
    • Average6%
    • Poor2%
    • Terrible2%
    Travelers talk about
    “sun bar” (85 reviews)
    “zen restaurant” (72 reviews)
    “rock royalty” (84 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Riviera Maya
    Special Price: BLACK FRIDAY Up to 50%
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    Dec 4Dec 5
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from $329.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Aventuras hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5a1375de295048589b8acb58f385c5c3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1383489,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":12,"year":2017},"checkout":{"day":5,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5a1375de295048589b8acb58f385c5c3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":396,"lowestMetaPrice":329,"additionalPartner":false,"highestMetaPriceDisplay":396,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":396,"lowestMetaPrice":329,"highestMetaPriceDisplay":396,"hotelName":"Hard Rock Hotel Riviera Maya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjVhMTM3NWRlMjk1MDQ4NTg5YjhhY2I1OGYzODVjNWMzIiwiQUlLIjoiMmM4YTkyOTE4NzM2NGFiNDg1NzRlMDg3YmIxYmMwZDAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "12/04/2017", "checkOut": "12/05/2017", "lowestPrice": "$329", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79022900":"OrbitzEWS","78361294":"PricelineIB","65767054":"Hotwire","32616182":"Expedia","109268681":"HotelsCom2IB","53913149":"TravelocityEWS","38681105":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (10,145)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1 - 5 of 6,923 reviews

    Reviewed yesterday

    This hotel is great however booking through Expedia I was not promised the amenities that were included. Book directly thoroughly the hotel as Expedia lies in order to get you to book. The property is beautiful and def reccoment heaven side of the resort which...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Ewelina W
    Reviewed yesterday

    The atmosphere is incredible! There are many recreational and fun activities to engage for the entire family or just for couples. The room and bathroom ensuite are very comfortable and spacious. The location to attend of site activities is prime and you can be within...More

    Thank dldwashington3
    Reviewed yesterday

    Great beach lagoon for bringing young children to the water, safe and calm with tropical fish including a ray and an eel. Music was too loud especially in the restaurants. At times you could hear three different songs in one area. Rooms and food are...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank TMK61
    Reviewed yesterday

    A friend and I returned four days ago from an eight day/seven night stay at Hard Rock Riviera Maya. I will make the disclaimer up front that Hard Rock is not my favorite vibe, but when my time share program with Palace Resorts divided up...More

    Thank Melindad5525
    Reviewed yesterday

    I have never stayed in a hotel that is noisier. We had a room with a private terrace and hot tub and we could hear every footstep in the hallway and every conversation (normal voice). Forget about privacy. The rooms were a major disappointment.

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Eldon P
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Beachfront
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $313 - $691 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Puerto Aventuras
    • #3 Top resorts Hotel in Puerto Aventuras
    • #3 On the Beach Hotel in Puerto Aventuras
    • #3 Luxury Hotel in Puerto Aventuras
    • #4 Spa Hotel in Puerto Aventuras
    • #4 Family Hotel in Puerto Aventuras
    • #7 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1264
    • Reservation Options
    • TripAdvisor is proud to partner with TravelUp, Expedia, Booking.com, BookIt.com, Prestigia, Orbitz, Hotels.com, Hotwire, Travelocity, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Cove Palace Hotel Puerto Aventuras ,
    • Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
    Add Photo Photos
    Traveler (7072)
    Pool & Beach (1262)
    Room & Suite (772)
    Dining (360)
    Hotel & Grounds (4856)
    Family and Play Areas (130)
    Bathroom (64)
    Business Center & Event Rooms (28)
    Nearby
    Sponsored by:
    Heaven at the Hard Rock Hotel Riviera Maya
    6,631 reviews
    .06 miles away
     
    Barcelo Maya Palace
    7,443 reviews
    2.45 miles away
     
    Dreams Puerto Aventuras Resort & Spa
    4,791 reviews
    .79 miles away
     
    Nearby Restaurants
    Hard Rock Hotel Riviera Maya, El Toro
    203 reviews
    .09 miles away
    Latitude 20
    550 reviews
    .89 miles away
    Bloved Lounge & Restaurant
    84 reviews
    .68 miles away
    Ayami
    67 reviews
    .61 miles away
    Nearby Attractions
    CEDAM Museum
    44 reviews
    .79 miles away
    Fatima Bay
    31 reviews
    .98 miles away
    Dolphinaris Riviera Maya Park
    1,629 reviews
    .63 miles away
    Pro Dive International
    878 reviews
    .77 miles away
    Ask a question
    Questions & Answers
    mcbirchy
    November 13, 2017|
    AnswerShow all 4 answers
    Response from Mara J | Property representative |
    Unfortunately, we do not have diffusers.
    0
    Votes
    Google Translation
    apictureisworth
    November 12, 2017|
    AnswerShow all 2 answers
    Response from Mara J | Property representative |
    Service and facilities in our property are operating normally.
    0
    Votes
    Google Translation
    apictureisworth
    November 12, 2017|
    Answer
    Response from Gina L | Reviewed this property |
    You need to bring your own
    0
    Votes
    Room Tips
    "I would stay in a building a little ways a way from the main lobby, as it will be quieter."
    Read review
    "The Sky Terrace Rooms offer the best views of the ocean - on the Hacienda side, the terrace is huge. Much..."
    Read review
    "2nd or 3rd floors are very quiet"
    Read review
    "Don't believe the check-in staff if they promise you an upgrade. They make take it away before you even..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing