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    Hard Rock Hotel Riviera Maya

    Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico
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    Best prices for your stay
    8/6/2017 8/7/2017
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    $355$416
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    Traveler (6541)
    Pool & Beach (1198)
    Room & Suite (724)
    Heaven at the Hard Rock Hotel Riviera Maya
    6,299 reviews
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    Overview
    • Excellent73%
    • Very good16%
    • Average7%
    • Poor2%
    • Terrible2%
    Travelers talk about
    “sun bar” (89 reviews)
    “rock royalty” (69 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Riviera Maya
    Offers & Announcements: 40% off room rate
    Heaven at the Hard Rock Hotel Riviera Maya
    6,299 reviews
    #1 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Palace
    6,544 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Iberostar Grand Hotel Paraiso
    5,833 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,144 reviews
    #31 of 209 hotels in Playa del Carmen
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (9,152)
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    1 - 5 of 6,336 reviews

    Reviewed yesterday via mobile

    We came to the Hard Rock Rivera Maya, that where my niece was married. My family and a few friends were there for a week in July 2017. We could not be more excited to have chosen this resort. The minute we walked into the...More

    Thank WDouglas07
    Reviewed yesterday

    Great selection of food, drinks and entertainment, extremely friendly, knowledgeable and welcoming staff. The only thing that was missing is the beach - no direct access to the ocean (divided by rocks). The pool is great, though.

    Review collected in partnership with Hard Rock Hotels & Casinos
    1  Thank Aishika
    Reviewed yesterday

    Attended a friend's wedding last week at this resort and stayed on the Heaven side of the property. I have been to several all inclusives throughout the Caribbean and this one is definitely one of the best. From the moment you arrive, the staff is...More

    Thank Mfrr1
    Reviewed yesterday

    I love my last visit to HR Rivera Maya. I loved new menu in the Mexican restaurant. Best lobby bartenders. Love massage in the spa. Best massage therapist is Philippe. Can't wait to go back. Love pool party, We stayed in Hacienda. Room was clean...More

    Thank Got_2_Go_2_travel
    Reviewed 2 days ago

    Spent 6 days at the resort for a much needed vacation. Enjoyed the adults only Heaven section of the hotel. The restaurants, bars, pools, and other amenities were all terrific. The staff was very knowledgeable and helpful. The staff was always trying to make your...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Samuel V
    Response from Jan_Hundrieser, Director General at Hard Rock Hotel Riviera MayaResponded yesterday

    Hi Samuel V, Thanks so much for the recognition of our rock members work. We are really proud to know we have met your expectations. Our goal is to provide a striking service so we feel excited about your kind words. Everybody in Hard Rock...More

    Heaven at the Hard Rock Hotel Riviera Maya
    6,299 reviews
    #1 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Palace
    6,544 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Iberostar Grand Hotel Paraiso
    5,833 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,144 reviews
    #31 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Beachfront
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • $338 - $812 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Puerto Aventuras
    • #2 Business Hotel in Puerto Aventuras
    • #2 On the Beach Hotel in Puerto Aventuras
    • #2 Top resorts Hotel in Puerto Aventuras
    • #3 Spa Hotel in Puerto Aventuras
    • #4 Family Hotel in Puerto Aventuras
    • #7 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1264
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Prestigia, BookIt.com, Hotels.com, Expedia, Travelocity, TripOnline SA, Hotwire, Cancelon and getaroom.com so you can book your Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Cove Palace Hotel Puerto Aventuras ,
    • Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
    Add Photo Photos
    Traveler (6541)
    Pool & Beach (1198)
    Room & Suite (724)
    Dining (345)
    Hotel & Grounds (4469)
    Family and Play Areas (119)
    Bathroom (61)
    Business Center & Event Rooms (25)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Ioan D
    July 26, 2017|
    Answer
    Response from Chere20 | Reviewed this property |
    Actually I'm not sure, it may be 16 yrs. however 18 yrs is definite to be able to use the spa.
    0
    Votes
    Room Tips
    "We stayed in block on the 2nd floor . Very quiet and beautiful scenery to look out on."
    Read review
    "All rooms were great! Our family was in every building on every floor. The ocean view rooms were the best!!!"
    Read review
    "Book a room closer to the beach and on an upper floor. I was ground level and never saw the beach unless I..."
    Read review
    "All of the rooms are excellent, of course, an ocean view is always best!"
    Read review
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