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    Hard Rock Hotel Riviera Maya

    Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico
    Hotel website
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    Savings alert: 11% below average rate
    Best prices for your stay
    06/04/2017 06/05/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $683
          $325
          Great Deal
          $437
          $437
          Traveler (6216)
          Pool & Beach (1161)
          Room & Suite (704)
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          Grand Velas Riviera Maya
          2,981 reviews
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          Overview
          • Excellent70%
          • Very good16%
          • Average7%
          • Poor2%
          • Terrible2%
          Travelers talk about
          “sun bar” (88 reviews)
          “super mario” (85 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness center
          Concierge
          Spa
          Wheelchair access
          Business Center
          Dry Cleaning
          Tennis Court
          Rooftop Terrace
          Kids Club
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Hard Rock Hotel Riviera Maya
          Special Price: ONLINE EXCLUSIVE: 35% off
          Heaven at the Hard Rock Hotel Riviera Maya
          6,203 reviews
          #1 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Palace
          5,939 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,726 reviews
          #33 of 214 hotels in Playa del Carmen
           
          Grand Velas Riviera Maya
          2,981 reviews
          #3 of 214 hotels in Playa del Carmen
           
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (8,696)
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          1 - 5 of 8,696 reviews

          Reviewed today

          Beautiful property with lots to do. Large with many places to hang out but not so large that you cannot see and use almost all of it. We travel to Mexico quite a bit and really liked this resort. Food was good although some of...More

          Thank Tguthals
          Reviewed today

          it is definitely a child friendly resort on Hacienda side, they offered a variety of activities. the restaurants were very good and you could find healthy quality choices offered at each restaurant. the staff and service were very attentive from check in to check out....More

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank jeffreyjonp
          Reviewed yesterday

          Just returned from a week at this property with our whole family and so glad we chose the Hard Rock for our first trip to Mexico! Other than a horrible experience at check-in (due entirely to one individual handling our check-in), everything else about our...More

          Thank JuneG24
          Reviewed yesterday

          Beautiful, friendly, accommodating, tasty and always something to do! Karla at the spa was so sweet! All employees go out of their way to make certain you have everything you need or want 24/7. Room service was qick, hot and tasty.

          Thank psmith7085
          Reviewed yesterday via mobile

          Not only is this hotel absolutely incredible, but the entertainment staff is amazing! They know their jobs so well and you never feel out of place. I got to know PePe and Cecilio a little better than the others and they were so helpful. They...More

          Thank Bailey H
          Heaven at the Hard Rock Hotel Riviera Maya
          6,203 reviews
          #1 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Palace
          5,939 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,726 reviews
          #33 of 214 hotels in Playa del Carmen
           
          Grand Velas Riviera Maya
          2,981 reviews
          #3 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          GreenLeadersPlatinum level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Beachfront
          • Free Parking
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Business Center with Internet Access
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • $362 - $797 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Business Hotel in Puerto Aventuras
          • #2 Top resorts Hotel in Puerto Aventuras
          • #2 Luxury Hotel in Puerto Aventuras
          • #2 On the Beach Hotel in Puerto Aventuras
          • #3 Spa Hotel in Puerto Aventuras
          • #4 Family Hotel in Puerto Aventuras
          • #7 Romantic Hotel in Puerto Aventuras
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 1264
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotels.com, BookIt.com, Booking.com, Hotwire, Priceline, Cancelon, HotelsClick, getaroom.com and TripOnline SA so you can book your Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Puerto Aventuras
          • Also Known As
          • Aventura Cove Palace Hotel Puerto Aventuras ,
          • Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
          Add Photo Photos
          Traveler (6216)
          Pool & Beach (1161)
          Room & Suite (704)
          Dining (326)
          Hotel & Grounds (4232)
          Family and Play Areas (113)
          Bathroom (59)
          Business Center & Event Rooms (21)
          Nearby
          Sponsored by:
          Catalonia Riviera Maya
          8,326 reviews
          .65 miles away
           
          Coral Maya
          66 reviews
          .48 miles away
           
          Catalonia Yucatan Beach
          1,945 reviews
          .69 miles away
           
          Heaven at the Hard Rock Hotel Riviera Maya
          6,203 reviews
          .06 miles away
           
          Nearby Restaurants
          Hard Rock Hotel Riviera Maya, El Toro
          140 reviews
          .09 miles away
          Restaurant Latitude 20
          526 reviews
          .89 miles away
          Pelican Point Restaurant & Bar
          263 reviews
          .99 miles away
          Bellavista
          52 reviews
          .65 miles away
          Nearby Attractions
          Fatima Bay
          31 reviews
          .98 miles away
          CEDAM Museum
          42 reviews
          .79 miles away
          Dolphinaris Riviera Maya Park
          1,536 reviews
          .63 miles away
          Akumal Bay Dive Center
          64 reviews
          .68 miles away
          Questions & AnswersAsk a question
          649bob
          I saw a review that said kids are now allowed on the Heaven side. Is this the case? I hope so, My 15 year-old son wants to use the gym on the Heaven side with me. Thanks
          May 22, 2017|
          What is your answer?
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          Anthony P
          I think I may have asked this earlier, with regards to dress code, but I have some friends at the hotel now (we are meeting up this weekend for a wedding) and they sent over the dress code for each restaurant, and I was wondering if someone from the hotel or a guest who has been there multiple times could tell me what type of clothing is considered "casual formal" and "Formal Casual?" Just want to make sure that all guests showing up to his wedding are going to be able to eat at the restaurants without issue. Thanks
          May 17, 2017|
          Answer Show all 8 answers
          Response from Robert W | Reviewed this property |
          As I remember, the casual formal means no tank tops or "short" shorts. You can wear nice or dress type shorts. I do not remember any restaurants requiring long pants for men.
          1
          Vote
          Daniel M
          can you smoke on the balconys and have the blocks got lifts
          May 16, 2017|
          Answer Show all 3 answers
          Response from kmurphyx | Reviewed this property |
          Yes you can and yes there are lifts
          2
          Votes
          Room Tips
          "Building 6 was very central on the Hacienda side and close to hop over to the Heaven side"
          Read review
          "Fabulous resort with amazing staff"
          Read review
          "Take mosquito spray"
          Read review
          "Ask for room away from pool if you are traveling with kids and they need afternoon nap"
          Read review
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