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Hard Rock Hotel Riviera Maya

Booking.com$367*
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Certificate of Excellence
GreenLeadersPlatinum level
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera Maya
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8,475 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

This resort is hands down, the best place I have ever stayed in a foreign country! The infrastructure was modern and clean and stimulating in that great "Hard Rock" over the top atmosphere. There was a section for families and a section for those traveling without children. We were without children in a quiet perfect room with a jacuzzi tub...

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Helpful?
Thank janet d
Winnipeg, Canada
Reviewed yesterday NEW

We attended a wedding here in April 2017 on the Heaven side. Very nice venue. Great pools. Small beaches in front of each building with a reef like barrier which made it safe & enjoyable to swim in the ocean. We were in building 1 which is the furthest from main lobby but it was quieter when we wanted to...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank janandgilles
Westfield, New Jersey
Reviewed yesterday NEW

The Hard Rock Rivera Maya - Heaven is an upscale Resort that ROCKS !! Great rooms, great service, great time !! The staff is wonderful ! The pool is the real deal !! Book this Resort...you will Love it !!

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank KenClem
Winnipeg, Canada
Reviewed yesterday NEW

I would definitely choose this hotel if you are planning a Destination Wedding. Staff are experienced and will help you in any way possible. If you have young children this is also a hotel to consider you as parents will enjoy the facility and the children have so many activities they will go to bed tired. I know the yoga...

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank colleenw956
Irvine, California
Reviewed yesterday NEW

We spent a wonderful week at the gorgeous Hard rock riviera Maya resort. although we were a party of 10 guest the hotel staff gave us an individual attention as if we were the only guest in the hotel. Our Butlers, Emanuel and Esau were super great to us. They attend to all our needs and made our vacation heavenly!!!...

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Helpful?
Thank Eran V
Brasilia, DF
Reviewed yesterday NEW

Great hotel, mas i miss the beach. Great personal too. Was there for a conference, than could not enjoy all areas. The Heaven night Club is so great with a big pool inside that you can relax and enjoy.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Christian_DF
Orlando, United States
Reviewed yesterday NEWvia mobile

If you are skeptical about all-inclusive resorts, you may want to give this one a try... Good quality food, with a lot of made-to-order items in the buffets and á la carte restaurants. The staff is superb and the service levels show it. Truly commendable! If you go with children (half of the resort is the "family side"), make sure...

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Helpful?
Thank Gabriel M
maryland
Reviewed yesterday NEW

Stayed a long beautiful week at the Hard Rock for my son's Destination Wedding. I have never had such exceptional service as this ever! The staff just could not do enough for us and made many concessions to ensure that every detail was as it should be. Loved the pools, beach, restaurants, especially Toro, Ciao and Ipanema! The staff that...

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Helpful?
Thank airforcemom08
Nassau
Reviewed yesterday NEWvia mobile

For a family resort, the music is far too loud at night. Bad enough when there are loud outdoor parties until 11pm directly ​in front of the guest rooms, but even stranger is loud music that is played throughout the property until 6am. On top of a botched room reservation, poor front desk management, cold whirlpools and bad maintenance, this...

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Thank traveller1061
Reviewed 2 days ago NEWvia mobile

We stayed in February for one of the Cloud 9 stints. What an amazing place! It wasn't overly packed with people and so there were rarely lines or waits for anything. The ladies in the spa were great. Food was not bad, we particularly loved the little cafe. The room was quite comfortable and the rooftop skydeck was just what...

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Helpful?
Thank Anna B
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Hacienda Grand Deluxe King Room with Sky Terrace (Platinum) (56)
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Hacienda Pure Deluxe Double Room (Gold) (37)
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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas. It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest. ... more   less 

Additional Information about Hard Rock Hotel Riviera Maya

Address: Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico (Formerly Aventura Cove Palace)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $360 - $766 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Riviera Maya 4.5*
Number of rooms: 1264
Reservation Options:
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Also Known As:
Aventura Cove Palace Hotel Puerto Aventuras
Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
Hotel Style:
#2 Top resorts Hotel in Puerto Aventuras
#2 Business Hotel in Puerto Aventuras
#2 On the Beach Hotel in Puerto Aventuras
#2 Luxury Hotel in Puerto Aventuras
#3 Spa Hotel in Puerto Aventuras
#4 Family Hotel in Puerto Aventuras
#7 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel Riviera Maya staff and other travelers.
733 questions
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Questions? Get answers from Hard Rock Hotel Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are great! obviously close to Lobby and ocean front are preferred...”
EranV2013, yesterday | Read review
“The resort in composed of 2 sides, the adult (Heaven) side and the family (Hacienda) side.”
  • Sunrise
  • Sunrise
  • View from Sky Terrace Blg 4
HikerGirl8, 5 days ago | Read review
“Ocean or pool view on a highr floor.”
Doctordan49, 5 days ago | Read review
“Rooms by stairs are loud.”
391cherieb, 6 days ago | Read review
“water views”
jtownBob, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$367* /night
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TripAdvisor$366
Bookit.com$560
Travelocity$424
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*Disclaimer
Prices are for 1 room, 2 adults
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