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Hotel Museo Palacio de San Agustin

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Calle Hermenegildo Galeana 240 Zona Centro, San Luis Potosi 78349 Mexico
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About

#18 of 65 in San Luis Potosi
Location
4.7
Cleanliness
4.8
Service
4.4
Value
4.1
The San Agustín Palace is located in a historic seventeenth century mansion. The mansion originally belonged to the Order of San Agustín, who used it to lodge distinguished guests. Its four centuries of history, French furniture and decoration make it a living museum, and everything as a whole dates from the early seventeenth century and until the late eighteenth. This hotel is the first "Museum - Hotel" in Latin America
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Horseback riding
Walking tours
Car hire
Business Center with Internet Access
Banquet room
Electric vehicle charging station
Valet parking
Wifi
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Neck massage
Rooftop terrace
24-hour security
Baggage storage
Chapel / shrine
Concierge
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Private balcony
Cable / satellite TV
Complimentary toiletries
Bathrobes
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, Spanish
113Reviews2Q+A12Room tips
Traveler rating
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Arturo S wrote a review Aug 2021
Tijuana, Mexico312 contributions78 helpful votes
The place is amazing, actually a museum with many things to see inside. Must ask Jared to give you a tour of the whole hotel, including the chapel, the wine cellar, the tunnels and the event halls. If you go to the roof, the view is great. Highly recommend this hotel if you go to San Luis Potosi. Excellent location.
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Date of stay: July 2021
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Room Tip: Try to get rooms away from the main street
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Poogenstein wrote a review Nov 2020
Brookfield, Illinois83 contributions61 helpful votes
Great looking antique museum hotel. Service is good and restaurant is average at best. Walking distance to major tourist area. Beds are ok. Not great. Very old school rooms. Takes you back to another time. I enjoyed it.
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Date of stay: November 2020Trip type: Traveled
2 Helpful votes
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martha5447 wrote a review Feb 2020
nj117 contributions53 helpful votes
This hotel carries a lot of history. Be sure to have a tour. You'll get to see the tunnels where the Augustine monks hid. The staff was super kind. The rooms are from another era with antiques. It takes awhile to get hot water but it comes. Patience. Breakfast was coffee and beautiful plate of fruit. We asked for plain yogurt which complimented it well. There is a coffee machine in room. We later learned not all Quinta Real hotels have coffee makers in room. Enjoy it.
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Date of stay: February 2020
Location
Cleanliness
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Room Tip: Close the balcony doors to have less noise from street.
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dmendez12 wrote a review Jul 2019
Houston, Texas17 contributions21 helpful votes
The hotel is amazing, we stayed at Felipe room, 2 adults + 2 kids (7 yr/3yr). Very centric and walking distance to historic downtown. Our first night: There was no hot water! I called reception, they send someone. Not sure why the person had to go all the way to the shower just to prove that there was no hot water, as if they don’t believe me? Anyways, it turns out that the heater was not ON (shouldn’t they check that first?). We wanted to have breakfast but the restaurant was reserved for a private event! We were denied service there. I went to reception just to confirm this as it was a bit surprising. They arrange us a separate table outside the restaurant, which was OK. On our third day, we went out in the morning and returned around 2PM, our room was still not cleaned up. We went out again and came back at 7:30PM, it was still not cleaned up! I told the reception and they were shocked as well. We had to go out for an hour and it was cleaned up finally. I really wish the hotel manager reads this and try to find out what happened with the above issues. The hotel is very nice but I don’t think the staff or service is at the level where it needs to be. I’ve stayed at 2 other Quinta Real and this one really need attention on that.
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Date of stay: July 2019Trip type: Traveled
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VictoriaWJ wrote a review Jun 2019
Tallassee, Alabama20 contributions2 helpful votes
We stayed at this gorgeous property for two days. The facility is a tastefully decorated Mexican style building with mainly French antiques. The service was exceptional. When we were asked by management what we liked the best, we quickly replied “the staff.” The hotel (which is also a museum) is downtown with major sites and markets within walking distance. Highly recommend this splurge!
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Date of stay: June 2019Trip type: Traveled
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Shirley T wrote a review Mar 2019
Arvada, Colorado6 contributions1 helpful vote
The hotel is beautiful and was built in the 1600’s. Everything is grand and graceful from the entry and throughout the entire palace. Make sure to ask for a tour, it’s very interesting and there are photo opportunities that are uniquely placed through windows that uniquely frame the churches in the area. Shopping is nearby. The valet, reception and dining staff are all helpful and friendly. We enjoyed our stay for one night. We ate in the dining room, service was a bit slow but the meals we chose were very good. Due to the hiking and river trips we were taking we needed laundry washed. One load was 1182. Pesos which was quite high for one load. The shower was great, water pressure was nice. One of 3 great showers I had on this trip. I would stay here again if I return to the area.
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Date of stay: March 2019Trip type: Traveled
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Dumos wrote a review Mar 2019
Montreal, Canada384 contributions179 helpful votes
We did not stay there, but if you ask, nicely, they will give you a very thorough guided tour of this highly surprising ex religious order residence, then private home and now a 17 room hotel completely made up of certified, rare and unique antique furniture and decor. Unbelievable and very dramatic. There are hidden tunnels,, mysterious wedding rooms (that seemed very musty) corridors to nowhere and staircases that are truly unique. I don't know about staying at the property, but as far as viewing it, well worth the time, effort and kindness of the staff
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Date of stay: February 2019
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Trip type: Traveled
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Daniel Rachmanis wrote a review Feb 2019
Miami Beach, Florida168 contributions98 helpful votes
The property is small and beautiful. Right in the center of SLP at walking distance from all main attractions. Friendly service. Nice rooms with traditional decoration. For sure the best option in town.
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Date of stay: January 2019Trip type: Traveled
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LLC123 wrote a review Mar 2018
Vancouver, Canada22 contributions32 helpful votes
I stayed at this hotel wth friends for 2 nights, February 12 and 13, 2018 and I was astonished at the beautiful antiques and furnishings of this hotel. The rooms were charming and felt luxurious with the excellent service and beautiful furniture. The hotel staff were extremely courteous and accommodating to the variety of needs from the people in our group. During our visit one of my friends became ill and spent most of the time in her room. The staff were remarkable in the care and attention they paid to her. We relied exclusively on room service for her and the meals were wonderful and the service extraordinary. Cesar was the one who took charge of the dining room and room service and he was wonderful. His care and attention made our stay very enjoyable despite the illness of our friend. We visited several cathedrals and museums while in San Luis Potosí. If you have a chance to visit the Museo de la Mascara; the Museum of Masks, pay attention to the beautiful ceilings in this converted house. Be sure to look up in each of the rooms. These are the most beautiful ceilings you are likely to ever see!
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Date of stay: February 2018Trip type: Traveled
1 Helpful vote
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mannyjack wrote a review Mar 2018
Riverside, California39 contributions22 helpful votes
This place is amazing. Included in your stay is a tour of the hotel. The tunnels underneath are incredible! I can’t imagine staying anywhere else if visiting San Luis Potosí. The antiquities are a feast for the eyes.
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Date of stay: March 2018Trip type: Traveled
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PRICE RANGE
$168 - $259 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Quinta Real Palacio de San Agustín
LOCATION
MexicoCentral Mexico and Gulf CoastSan Luis PotosiSan Luis Potosi
NUMBER OF ROOMS
18
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Frequently Asked Questions about Hotel Museo Palacio de San Agustin
Which popular attractions are close to Hotel Museo Palacio de San Agustin?
Nearby attractions include Cathedral of San Luis Potosí (0.2 miles), National Museum of Regional Masks (Museo Nacional de la Mascara) (0.2 miles), and Plaza de Aranzazu (0.2 miles).
What are some of the property amenities at Hotel Museo Palacio de San Agustin?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at Hotel Museo Palacio de San Agustin?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Museo Palacio de San Agustin?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Hotel Museo Palacio de San Agustin?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Hotel Museo Palacio de San Agustin?
Conveniently located restaurants include Café Corta'o, La Oruga y La Cebada, and Restaurante La Parroquia Potosina.
Is Hotel Museo Palacio de San Agustin located near the city center?
Yes, it is 0.7 miles away from the center of San Luis Potosi.
Are any cleaning services offered at Hotel Museo Palacio de San Agustin?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Museo Palacio de San Agustin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Museo Palacio de San Agustin?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Museo Palacio de San Agustin?
Many travelers enjoy visiting Palacio de Gobierno (1.1 miles), Ipina Building (0.3 miles), and Casa Othón/Museo Othoniano (0.7 miles).