The place is amazing, actually a museum with many things to see inside. Must ask Jared to give you a tour of the whole hotel, including the chapel, the wine cellar, the tunnels and the event halls. If you go to the roof, the view is great. Highly recommend this hotel if you go to San Luis Potosi. Excellent location.
Great looking antique museum hotel. Service is good and restaurant is average at best. Walking distance to major tourist area. Beds are ok. Not great. Very old school rooms. Takes you back to another time. I enjoyed it.
This hotel carries a lot of history. Be sure to have a tour. You'll get to see the tunnels where the Augustine monks hid. The staff was super kind. The rooms are from another era with antiques. It takes awhile to get hot water but it comes. Patience. Breakfast was coffee and beautiful plate of fruit. We asked for plain yogurt which complimented it well. There is a coffee machine in room. We later learned not all Quinta Real hotels have coffee makers in room. Enjoy it.
The hotel is amazing, we stayed at Felipe room, 2 adults + 2 kids (7 yr/3yr). Very centric and walking distance to historic downtown. Our first night: There was no hot water! I called reception, they send someone. Not sure why the person had to go all the way to the shower just to prove that there was no hot water, as if they don’t believe me? Anyways, it turns out that the heater was not ON (shouldn’t they check that first?). We wanted to have breakfast but the restaurant was reserved for a private event! We were denied service there. I went to reception just to confirm this as it was a bit surprising. They arrange us a separate table outside the restaurant, which was OK. On our third day, we went out in the morning and returned around 2PM, our room was still not cleaned up. We went out again and came back at 7:30PM, it was still not cleaned up! I told the reception and they were shocked as well. We had to go out for an hour and it was cleaned up finally. I really wish the hotel manager reads this and try to find out what happened with the above issues. The hotel is very nice but I don’t think the staff or service is at the level where it needs to be. I’ve stayed at 2 other Quinta Real and this one really need attention on that. …
We stayed at this gorgeous property for two days. The facility is a tastefully decorated Mexican style building with mainly French antiques. The service was exceptional. When we were asked by management what we liked the best, we quickly replied “the staff.” The hotel (which is also a museum) is downtown with major sites and markets within walking distance. Highly recommend this splurge!
The hotel is beautiful and was built in the 1600’s. Everything is grand and graceful from the entry and throughout the entire palace. Make sure to ask for a tour, it’s very interesting and there are photo opportunities that are uniquely placed through windows that uniquely frame the churches in the area. Shopping is nearby. The valet, reception and dining staff are all helpful and friendly. We enjoyed our stay for one night. We ate in the dining room, service was a bit slow but the meals we chose were very good. Due to the hiking and river trips we were taking we needed laundry washed. One load was 1182. Pesos which was quite high for one load. The shower was great, water pressure was nice. One of 3 great showers I had on this trip. I would stay here again if I return to the area. …
We did not stay there, but if you ask, nicely, they will give you a very thorough guided tour of this highly surprising ex religious order residence, then private home and now a 17 room hotel completely made up of certified, rare and unique antique furniture and decor. Unbelievable and very dramatic. There are hidden tunnels,, mysterious wedding rooms (that seemed very musty) corridors to nowhere and staircases that are truly unique. I don't know about staying at the property, but as far as viewing it, well worth the time, effort and kindness of the staff
The property is small and beautiful. Right in the center of SLP at walking distance from all main attractions. Friendly service. Nice rooms with traditional decoration. For sure the best option in town.
I stayed at this hotel wth friends for 2 nights, February 12 and 13, 2018 and I was astonished at the beautiful antiques and furnishings of this hotel. The rooms were charming and felt luxurious with the excellent service and beautiful furniture. The hotel staff were extremely courteous and accommodating to the variety of needs from the people in our group. During our visit one of my friends became ill and spent most of the time in her room. The staff were remarkable in the care and attention they paid to her. We relied exclusively on room service for her and the meals were wonderful and the service extraordinary. Cesar was the one who took charge of the dining room and room service and he was wonderful. His care and attention made our stay very enjoyable despite the illness of our friend. We visited several cathedrals and museums while in San Luis Potosí. If you have a chance to visit the Museo de la Mascara; the Museum of Masks, pay attention to the beautiful ceilings in this converted house. Be sure to look up in each of the rooms. These are the most beautiful ceilings you are likely to ever see! …
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