We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Emporio Ixtapa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Emporio Ixtapa
Emporio Ixtapa
Panoramas (12)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

692 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 284: English reviews
Start your review of Emporio Ixtapa
 Click to rate
Madison, Wisconsin
Reviewed 2 days ago NEWvia mobile

This was our second trip to the hotel emporio in the last two years. The hotel staff is amazing! Nancy was a daily maid. Our room was spotless, and great towel art. Everyone in the hotel restaurants were friendly. I must mention a young lady that my wife, and I met last year. Lidia worked the pool area. She kept...

 Report
Helpful?
Thank swreptile
Burnaby, BC
Reviewed 4 days ago NEW

A little hotel on the long beach among several large hotels. Waves were big, tons of Pelicans diving. Lots of activities and hawkers on the beach but none were rude. Despite the busy beach, the hotel staff made us feel welcome and intimate. Perhaps it was because we did our best to speak and learn Spanish. The room we got...

 Report
Helpful?
2Thank BubbleTea_Fun
Mahtomedi
Reviewed 5 days ago NEW

Hotel itself was just ok. We stayed there one week. In that week we had to have maintenance 3 times. The first time was our own stupidity, didn't understand how the shower worked. The 2nd was that the toilet flusher broke-came quickly to fix. The 3rd time was that our key wasn't working and we could not get into our...

 Report
Helpful?
1Thank Rainey4
Wisconsin
Reviewed 1 week ago NEW

Back again, 10 years now and sometimes twice a year. we did the ocean view upgrade got a room on the 6th. floor was just fine, Had friends that did not upgrade and were upset about all the noise on the street side. The staff all know us by name after many years now .From Check inn to the restaurants...

 Report
Helpful?
2Thank algoma
Point Roberts, Washington
Reviewed 1 week ago

Nice resort, friendly staff, Clean room. Special thanks to our favorite bartender "Hugo" Only negative things I found were, less than average food, all bars closed at 11pm and the pool filled with kids, including kids filling all the seats at the pool bar, drinking soda. Warm ocean, great hour massages just down the beach for 15 USD or 20...

 Report
Helpful?
Thank KirbyGK
Reviewed 1 week ago

We have traveled to this hotel for a number of years now, and have brought new friends to experience the friendly hospitality of the people who work here. Smiles abound!! We experienced Super Bowl, Mexican style - Oscar, Hugo, were superb wait staff! In the restaurant, which has been recently remodeled, folks like Clemente, Rosa, Carlos, Albino, Hector, Karla, and...

 Report
Helpful?
Thank Chris H
Reviewed 2 weeks ago via mobile

Affordable and beautiful place to stay. But do not expect a good night sleep due to excessive music until 5 am. Convenient restaurants across the street for daytime meals. Shopping is basic stuff. Would not return to this hotel due to all night noise.

 Report
Helpful?
Thank Sue P
Jorge D, Director General at Emporio Ixtapa, responded to this review

Dear Guest Thank you for your opinion about our facilities and the service received at Emporio Ixtapa, during your winter vacation, the noise you Heard is not for the hotel, the noise are from business close to the hotel, I have reported these businesses that have high music at nights, to the authorities in charge, They offered to give solution...

Minneapolis, United States
Reviewed 2 weeks ago

If you are looking to have a massage or a facial, try the spa at the Emporium. Phenomenal! Many different types of all of the services. Plus sauna, steam room and jacuzzi all before your massage begins. This hotel was a pleasant surprise for us. We flew in early a couple of days before heading to our timeshare in Zihuatenajo....

 Report
Helpful?
Thank Bonnie T
Calgary, Canada
Reviewed 4 weeks ago

Our daughter celebrated her 11 birthday there and we all had a great time. The location and service were excellent. The beach is better than others we've stayed at in Mexico. We had plenty to eat and drink. The staff couldn't do enough for you. A big thanks to Emporio and staff. Thank you Lloyd and Family Special thanks to...

 Report
Helpful?
2Thank vagas2017
South Dakota
Reviewed 4 weeks ago

We recently returned from a 7 day vacation with a group of friends. This is our 3rd stay at the Emporio. The location can't be beat and the service is great. As with other properties in Ixtapa, a little updating might be necessary here and there. However, we have stayed at 4 other properties in the hotel zone in Ixtapa...

 Report
Helpful?
2Thank 959SheT
Jorge D, Director General at Emporio Ixtapa, responded to this review

Dear Guest Thank you for your opinion about your experience with us, we thank you for the opportunity to receive you again and we hope you will return soon with us, we will share our service and reception staff with your mention about the good service you received, thanks for motivating with Your words and mention, your recommendation is our...

Questions? Get answers from hotel staff and past guests. Ask a question

977 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (442)
Viewed
Dining (38)
Viewed
Pool/Beach Area (84)
Viewed
Room/Suite (37)
Viewed
Bathroom (3)
Viewed
View from Room (39)
Viewed
Hotel & Grounds (53)
Viewed
Family/Play Areas (6)
Viewed
Other (182)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (497)
Viewed
Amenities (74)
Viewed
Beach (17)
Viewed
Gobernador Suite (95)
Viewed
Junior Suite (43)
Viewed
Master Suite (90)
Viewed
Pool (41)
Viewed
Dining (31)
Viewed
Standard Mountainview Double Room (43)
Viewed
The Hotel (63)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Room/Suite (15)
Viewed
Business Center/Function Rooms (3)
Viewed
Dining (5)
Viewed
Hotel & Grounds (10)
Viewed
Pool/Beach Area (4)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Ixtapa hotels
0.3 mi away
Posada Real Ixtapa
Posada Real Ixtapa
#9 of 23 in Ixtapa
361 reviews
0.1 mi away
Sunscape Dorado Pacifico Ixtapa
0.2 mi away
Krystal Ixtapa
Krystal Ixtapa
#21 of 23 in Ixtapa
639 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Gamma de Fiesta Inn Plaza Ixtapa
0.4 mi away
Barcelo Ixtapa
Barcelo Ixtapa
#4 of 23 in Ixtapa
2,262 reviews
0.9 mi away
Las Brisas Hotel Collection Ixtapa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Emporio Ixtapa greets guests in a spacious lobby , which include clarity marble floors and abundant planters with tropical plants, covered by a dome inspired by Mexican colonial architecture. This peaceful atmosphere , with equipales traditional wood and leather is ideal for couples or families seeking the privacy of a place to relax and enjoy the mar.Uchas thanks for your comments and attention of our staff. We are working on continuous improvement of hotel and appreciate your input which will take into account in order to continue providing excellent service ... more   less 

Additional Information about Emporio Ixtapa

Address: Boulevard Ixtapa S/N | Zona Hotelera, Ixtapa, Zihuatanejo 40884, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $48 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emporio Ixtapa 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity and Booking.com so you can book your Emporio Ixtapa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Emporio Ixtapa Hotel Ixtapa
Emporio Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Hotel Style:
#2 Best Value Hotel in Ixtapa
#7 Spa Hotel in Ixtapa
#8 Top resorts Hotel in Ixtapa
#8 On the Beach Hotel in Ixtapa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Emporio Ixtapa staff and other travelers.
48 questions
Ask a question

See all questions (48)

Questions? Get answers from Emporio Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pay a little more for an ocean-view room for quiet nights.”
 of 5 bubbles BubbleTea_Fun, 4 days ago | Read review
“If you want to stay here pay the extra money to stay on the ocean view side. If not music will keep you up all night.”
 of 5 bubbles Rainey4, 5 days ago | Read review
“do the ocean view upgrade”
 of 5 bubbles algoma, 1 week ago | Read review
“Corner Ocean view rooms are best, No balconies but the windows are sliding patio doors. All rooms are no smoking.”
 of 5 bubbles KirbyGK, 1 week ago | Read review
“Corner room- has views from 2 sides”
 of 5 bubbles bonniet314, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question