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Ixtapa Palace Resort & Spa

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Ixtapa Palace Resort & Spa
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73 Reviews from our TripAdvisor Community

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Showing 32: English reviews
McKinney, Texas
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 21, 2016

No one spoke English. The hotel maids washed the dishes 1 then entire stay and dry the dishes with Kleenex which was stuck to the bowls and glasses. the floor was always sandy. The Jacuzzi was in the gym and broken. The swim up bar had mold hanging from the overhang and nothing to eat or drink. The Water World... More 

Helpful?
1 Thank Beanniemom54
Omaha, Nebraska
Level Contributor
7 reviews
Reviewed December 17, 2015

In January we stay at a beach resort, but when I come other times of the year I don't want the touristy stay. The Ixtapa Palace had everything I desired, VERY CLEAN room, decent bed and pillows, warm shower, kitchenette. EXELLENT maid and front desk people, small balcony, I only used the pool once in 10 days but that was... More 

Helpful?
Thank jerry r
Winnipeg, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 5, 2015

Too many things to talk about . The staff made it feel like home they reconize us every year and are very friendly. The food was great especially breakfast ! Our room was clean and we had a perfect view of the ocean . My husband loved the gym and was in it every day and raved about the people... More 

Helpful?
Thank jacqueliine B
El Paso, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 13, 2015

This year we changed it up a bit and decided to let someone else take charge of booking reservations. Needless to say, there is always a first and LAST time for everything. At first sight it seemed decent. Views from the room were beautiful as the entire city in green with beautiful foliage. We were not beach side. The internet... More 

Helpful?
5 Thank Laura M

Travelers are raving about these Ixtapa hotels

sask,canada
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 23, 2015

WE ARE here for. A month. DON'T pay in advance as in think you will be disapointed. The place. IS a disapointment.first not clean, anywhere,pool. Apron has not been even swept this year, guests clean their own, loungers.WHAT doesn't that tell you., WE asked to have different mattresses and pillows, 3 times, finally got something decent.,the lounge cushions are all... More 

Helpful?
4 Thank carrybee
Los Angeles, California
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 27, 2014

Food was delicious with many healthy choices as well. We went there with our toddler and had no trouble keeping busy or relaxing. Ocean beach is clean and picturesque. Rooms are comfortable but consider upgrading from standard as you get more room and amenities.

Helpful?
3 Thank Susan F
Minneapolis, Minnesota
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 24, 2013

We have stayed here for 16 years and enjoy the peace and quiet. The staff are wonderful and the feel of the Palace is more like staying in a private condo than a hotel. The rooms and grounds are clean and it is nice having a kitchenette. Restaurants, beach, and shopping are all within walking distance. The Palace is right... More 

Helpful?
1 Thank beachhopper40
Oregon
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 22, 2013

Please read the entire review before you make up your mind. Ixtapa Palace is a clean place, that is adequately furnished with a bed, couch, table, kitchenette, A/C and a bathroom. The rooms are kept in good shape, and It is NOT infested with cockroaches or termites like some of the places in Zihua. It has 3 pools on site,... More 

Helpful?
4 Thank 2Travelers2thesun
Miami, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 13, 2012

i had a wonderful time in this hotel!! The rooms are awesome they have a kitchen; fridge and a small dine area. i came here with my wife and son. i had a blast, it has a waterpark inside the hotel. The beach is about a block from the hotel. You have great restaurants around the hotel. Senior frogs in... More 

Helpful?
1 Thank ROBERTO L
Atlanta, Georgia
1 review
Reviewed July 25, 2011

I loved my spring break with all my friends in Ixtapa Palace. The weather was perfect. It was warm and sunny all the time. You have be prepared to have fun and relax. The hotel was very good, It was really clean, the staff was courteous and helpful. We will be back soon! I just cant wait to go back... More 

Helpful?
Thank Leon_Gio
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Imagine a condo in a tropical town, beaches with crystalline water, colorful fish and exotic drinks.Ixtapa Palace Resort welcomes you to Mexico’s best kept secret with a true Mexican atmosphere, original charm and tradition. A distinctive resort to relax and enjoy the tropical surroundings or take part of the many amenities Ixtapa Palace has to offer its guests. - Relax in one of our 3 swimming pools. - Enjoy a relaxing day at the spa, with Ixtapa's only temascal. - Ixtapa Palace hosts the largest gym including free weights, machines, cardio, aerobics room, tennis and squash courts. - High speed tobogan for the kids. - Mini-golf and table tennis. - All suites are equipped with A/C and calbe tv. - Ask about our suites with kitchenettes.We hope you enjoy your next vacation to Ixtapa Palace Resort. ... more   less 

Additional Information about Ixtapa Palace Resort & Spa

Address: Paseo de las Garzas esq. Paseo del Rincon, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $124 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ixtapa Palace Resort & Spa 3*
Number of rooms: 130
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Also Known As:
Ixtapa Palace Magic World Hotel Playa La Ropa
Palace Magic World Ixtapa
Palace Magic World Hotel Ixtapa
Hotel Style:
#8 Spa Hotel in Ixtapa
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Questions & Answers

Here's what travelers have asked, with answers from Ixtapa Palace Resort & Spa staff and other travelers.
3 questions
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Questions? Get answers from Ixtapa Palace Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't stay here.”
 of 5 bubbles Beanniemom54, May 21, 2016 | Read review
“If you're on an extremely tight budget go ahead and book but check the beds!!!!!!”
 of 5 bubbles P6131IMlauram, Aug 13, 2015 | Read review
“Make sure your room has all the kitchenette amenities that you need, if you don't like the first room they show you, ask to see another. They will accommodate you.”
 of 5 bubbles 2Travelers2thesun, Jan 22, 2013 | Read review
“the junior suites are very Comfortable, Kitchen, fridge and dinning area”
 of 5 bubbles ROBERTOL624, Nov 13, 2012 | Read review
4 of 4
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