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Azul Ixtapa Grand Spa & Convention Center

#4 of 23 Hotels in Ixtapa
Certificate of Excellence
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Azul Ixtapa Grand Spa & Convention Center
Azul Ixtapa Grand Spa & Convention Center
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641 Reviews from our TripAdvisor Community

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Showing 423: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Loved it...the pools were fantastic. Beach was small but we are not big beach swimmers. Service at the pools was excellent. Nothing bad can be said. Food was good. Buffet decor could use a little redo. Did not really match the rest of the hotel. The ambience didn't fit well. The hotel was exquisite; however the buffet seemed out of... More 

Helpful?
1 Thank Krista N
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We can's say enough good things about the hotel: new, very clean, great rooms with great views of Ixtapa Island, a few good activities included, food was outstanding, particularly in the specialty restaurants. Be sure to make a reservation for the Oyster Bar ahead of time. Add outstanding service and you have one of the best all inclusives that we... More 

Helpful?
Thank Sharon C
Springfield, Illinois
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Ixtapa Zihuatanejo is one of the few resorts towns left in Mexico that is not crowded with tourists. Although there are several good hotels in the area, we find that Grand Azul Ixtapa as it is now called was the best option. The staff is attentive, the facilities are impeccable and the service throughout the hotel is excellent. The restaurants... More 

Helpful?
1 Thank Clevlander
Mexico City, Mexico
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Generally speaking premises are fine. However air conditioning was very frequently off in elevators and halls. Elevators are ssslllllooowww. One was broken during my whole stay. You would fine everyone complaining on this. I had to calculate for around 10 min to go down if I wanted to make it on time to my appointments. You have to reserve to... More 

Helpful?
Thank HectorIbarra
Miami, Florida
Level Contributor
106 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed June 15, 2016

I was at this hotel a few days ago, and it is a nice hotel, and people are really good in taking care of you. They are really making sure that you get what you want, great service at the pool, the waiter was always making sure that we had something to drink, not usual specially if is all inclusive.... More 

Helpful?
Thank Avicultura
seattle
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 22, 2016

What an amazing staff at this hotel. Everyone very friendly and helpful. The room very nice with a very comfortable bed, waterfall shower, jacuzzi tub, and a nice sized balcony. Open the slider and there was plenty of wave sounds from the ocean. Tips: Turn on the TV to see the activity guide. We didn't until the last day, and... More 

Helpful?
Thank topdog98104
Kelowna, Canada
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 13, 2016

Can't say enough good things about the staff- the friendliness and helpfulness and great attitude. Excellent daily upkeep of rooms. Incredible displays with towels and flowers every day. Took more pictures of that than of the holiday itself. Showed so much caring for the guests. Huge rooms with a 2 person jacuzzi tub. Buffet is very large for breakfast but... More 

Helpful?
2 Thank Rambler043
Edmonton, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 11, 2016 via mobile

This place has the perfect layout to every room. They all have belconies out to the ocean. Over looking the many pools. The location has a small sand beach but if you walk along the boardwalk alongp the ocean you will come to a bigger beach next to the sister resort. Or in the other direction there is a nice... More 

Helpful?
2 Thank Alex F
Calgary
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 2, 2016

We (my wife, 2 young sons, and myself) have recently returned from one week at the Grand Azul Ixtapa. We enjoyed our stay and our experience / impressions are mostly positive. Below are my quick thoughts on this resort. PROS The staff and the service was great. Management can be proud of the team they have assembled at Grand Azul.... More 

Helpful?
3 Thank JimiH
Edmonton, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 24, 2016

We spent the first week of April at this hotel. The weather was as good as it can get. The service was very good. The resort was super clean. The room and balcony were amazing. The adult pool was the warmest pool ever. Infinity pool was beautiful. There are a lot of stairs so yes like other reviews have stated...not... More 

Helpful?
3 Thank jeannietraveler
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Luxury resort with an eco-conscious environment, offers suites with spectacular views along with multiple dining options so you can pamper your palate throughout your stay. Relax in a tropical environment while enjoying captivating views of the Pacific Ocean. The details, the sophisticated architecture and the refined comfort of Azul Ixtapa Grand combine to make a resort like no other. The Resort is located in Ixtapa Zihuatanejo on the Pacific Coast of Mexico, southwest of Mexico City. Ixtapa is considered one of the “Jewels of the Mexican Riviera.” It is located 20 minutes from Zihuatanejo International Airport (Code: ZIH) and just minutes from the Marina. The Resort is close to shopping areas and golf courses in Ixtapa. The area has an average temperature of 86 degrees Fahrenheit throughout the year with about 255 sunny days. ... more   less 

Additional Information about Azul Ixtapa Grand Spa & Convention Center

Address: Paseo Punta Ixtapa Lote 2, Zona Hotelera II, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $160 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Azul Ixtapa Grand Spa & Convention Center 4*
Number of rooms: 323
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Ixtapa
#3 Luxury Hotel in Ixtapa
#4 Spa Hotel in Ixtapa
#4 Family Hotel in Ixtapa
#4 Top resorts Hotel in Ixtapa
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