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2/5/2018 2/6/2018
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    Park Royal Ixtapa

    Blvd. Ixtapa Lote No. 5-A | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
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    2/5/2018 2/6/2018
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    Traveler (576)
    Room & Suite (139)
    Pool & Beach (135)
    • Excellent20%
    • Very good44%
    • Average20%
    • Poor10%
    • Terrible6%
    Travelers talk about
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Family Rooms
    Poolside Bar
    Fitness center
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Feb 5Feb 6
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (963)
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    1 - 5 of 484 reviews

    Reviewed yesterday

    The room had ants all over the bathroom and dressing area. The bed was harder than a rock and no comfort at all. Pool for kids is new but not utilized. Instead hotel was full of locals and tons of children that were very annoying....More

    1  Thank Christie V
    Reviewed 6 days ago

    The staff in this resort are by far the best we have had tending to our vacation anywhere, including The Riu Palace in Playa del Carmen. Clearly, Management has well cared for staff! Congratulations ! That is the only way to pull the best out...More

    1  Thank ohmeohmy
    Response from HGaleana, Gerente at Park Royal IxtapaResponded 4 days ago

    Dear Guest. Thank you for your comments, they make us work hard every day to offer a best service,Hotel Park Royal Ixtapa look forward to your next visit, to make your stay even more pleasant and memorable. See you soon.

    Reviewed 1 week ago

    We spent a week here at New Year's. This was the cleanest hotel I have ever seen. There were people cheerfully cleaning things everywhere you looked, all the time. I even saw a man sweeping the roof of the main lobby (you could look down...More

    1  Thank JulieO177ZC
    Response from HGaleana, Gerente at Park Royal IxtapaResponded 1 week ago

    Dear Miss Julie: On behalf of everyone who works at Hotel Park Royal Ixtapa we appreciate that the service we provide, exceeded their expectations. The guest service is our personal stamp is a pleasure to serve you, we do it with pleasure for you and...More

    Reviewed 1 week ago

    We just spent seven days at the Park Royal. I use a scooter, as I am disabled, and the hotel did the best they could to accommodate my needs. I will start with the Resort's accessibility. They do have one accessible room, which I was...More

    3  Thank RedRam99
    Response from HGaleana, Gerente at Park Royal IxtapaResponded 1 week ago

    Dear Mrs. RedRam It is a great pleasure and honor that you will take the time an for such a magnificent feedback of the Hotel Park Royal Ixtapa it is so complete, on the spa´s acess, the restaurant, to the service you mentioned about our...More

    Reviewed 2 weeks ago

    Stay at this hotel as wonderful people work there and great people stay there. Yes the pool decks are slippery but they do have some mats to prevent it and they are always mopping up the wet areas but please be aware. The Italian restaurant...More

    1  Thank Jetssetter
    Response from HGaleana, Gerente at Park Royal IxtapaResponded 1 week ago

    Dear Mr. Jetssetter: Thank you very much for the qualification, we are very happy that the Hotel Park Royal Ixtapa exceed your expectation. Every coment is important for us for improve for you, we are keeping working on the details of the Restaurant and pool...More

    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • $139 - $330 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 On the Beach Hotel in Ixtapa
    • #10 Top resorts Hotel in Ixtapa
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 228
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Orbitz, HotelsforEveryone, Evoline ltd, Travelocity, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Park Royal Ixtapa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Zihuatanejo >
    • Ixtapa
    • Also Known As
    • Park Royal Ixtapa Hotel Ixtapa ,
    • Park Royal Hotel Ixtapa ,
    • Ixtapa Park Royal Hotel
    Add Photo Photos
    Traveler (576)
    Room & Suite (139)
    Pool & Beach (135)
    Dining (93)
    Hotel & Grounds (387)
    Family and Play Areas (23)
    Bathroom (9)
    Business Center & Event Rooms (1)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    January 16, 2018|
    Response from atengold | Reviewed this property |
    Gym is free. One of the few disappointing places in this hotel.
    Allie K
    January 15, 2018|
    AnswerShow all 2 answers
    Response from atengold | Reviewed this property |
    As in all hotels, there is a fee for dry cleaning.
    Tracie L
    January 13, 2018|
    AnswerShow all 4 answers
    Response from HGaleana | Property representative |
    Miss tracy, yes in front desk they will be so glad to help you, to make the swich the have a extra charge.
    Google Translation
    Room Tips
    "The higher floors if you want to sleep before 2:00 a.m. Above the 18th floor or away from the beach"
    Read review
    "Choose partial ocean view up high to avoid disco noise"
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    "All rooms face the ocean some see the sunrise other block see the sunset."
    Read review
    "Rooms are a little dated, but with all the activities going on, one spends very little time in the room..."
    Read review
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