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Park Royal Ixtapa

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Park Royal Ixtapa
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813 Reviews from our TripAdvisor Community

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Showing 442: English reviews
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Montreal, Canada
Reviewed yesterday NEW

Hotel is located almost centre of Ixtapa beach. it's very clean and comfortable though the property is a bit small, so don't expect a large tropical garden on the property. The lobby furnature is needs replacement or a cleaning. This was the only area where over all cleanliness was lacking, otherwise the place is spotless. Staff is very friendly. But...

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Helpful?
Thank Mike G
GODERICH
Reviewed yesterday NEW

Large room with a great ocean view on 19th floor, lulled to sleep by the sound of the ocean. 2 Buffets had a good range of food, well cooked but not large. One spec: Italian rest: on site, excellent food and service, easy to book as many times as you want. Very clean and tidy resort, they never stop sweeping...

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Thank GERARD P
Hinton
Reviewed yesterday NEW

Other than the beds we had a great stay, everyone one was very polite and always ready to help. Food was good, pool was great other than people that get up at 4:00am and put their towels on chairs and even then you see nobody there all day, we got up at 7:30 every morning and were only able to...

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Thank David Lynn G
Battle Lake, Minnesota
Reviewed 2 days ago NEW

first off our friend, luis aldama picked us up at the airport and got us to the park royal before we could finish a beer, check in very smooth, and found our way to the beach and refreshments. rooms were very clean, the maids came every day and made them spotless. we always found plenty of tasty food and the...

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Thank scottinbl
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss Scottinbl; Thank you for selecting Park Royal Ixtapa as your holiday host, and for the time dedicated to sharing your experience. Your comment encourages us to keep striving day by day to make you holiday memorable vacations. It is a pleasure to know that you can enjoy our beautiful destination in different tourist areas, as well as the...

A TripAdvisor Member
Level Contributor
19 reviews
12 hotel reviews
3 helpful votes
Reviewed 4 days ago NEWvia mobile

I stayed for a couple day's at park royal hotel great staff, and food great location with amazing views and great customer service. Lovely beaches. I really enjoy. The all inclusive it's a great deal if you buy it in it advance if you but it at the hotel it's over priced.

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Thank A TripAdvisor Member
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Good afternoon; Thank you very much for staying at Park Royal Ixtapa, and for the time I spend to share your experience. Reading comments like yours motivates us to continue striving to provide a better service. We look forward to welcoming you back to the pleasure of serving you again. Best regards

Reviewed 5 days ago NEW

The staff is amazing. We have been there so many years we are one seeing the children of the original employees working as their parents are retiring. It has been getting better and better each year that Park Royal has taken ownership. Looking forward to having the children's pool in action next year. Favorite meal is lunch . Love El...

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1Thank Kris M
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss Kris M; Thank you for your stay at Park Royal Ixtapa and for such a positive review. We are truly grateful for your appreciation for the service provided and for highlighting how much you enjoyed your stay. Your satisfaction is our priority. We have had generations of beautiful families with us and it is a pleasure to have...

Regina, Canada
Reviewed 5 days ago NEW

We stayed from March 17-24th. We were pleasantly surprised by the wonderful staff who looked after us and accommodated our few requests (i.e. extra bottled water in the room, padded mattress for bed). It seems that most rooms have an ocean view, and what a beautiful view! The Park Royal is in the centre of an amazing beach that seems...

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1Thank moprefo
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. Moprefo; First of all I want to express my gratitude for visiting Park Royal Ixtapa and for the time dedicated to sharing your experience. Your comment lets us know that the effort we make in receiving and serving them is worth it. We always try to meet our needs, thanks for allowing us to give you small details....

Minneapolis, Minnesota
Reviewed 5 days ago NEW

My husband and I have just returned from a wonderful 4 week vacation at the Park Royal Ixtapa all inclusive. The hospitality is outstanding, the food is excellent, and the staff is superior. We especially enjoyed the band that plays in the open air lounge six nights a week. Although the rooms are a litttle out of date, they all...

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Thank ggwphd
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mrs. Ggwphd; First let me thank you for taking Park Royal Ixtapa as your host for your vacation, and for taking the time to share your pleasant experience. Reading comments as positive as yours, motivates us to keep striving. How well he could enjoy the musical group in the evenings. We hope to visit you soon so we can...

Regina, Canada
Reviewed 5 days ago NEW

Resort was very clean, service from ALL staff was fantastic, food was very good. Rooms are spacious and ocean view was spectacular as you could see the entire bay. Both buffets were very good and Italian ala carte was SO good we went back 3 times! Well located as you can walk right out into Ixtapa and wander through stores,...

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Helpful?
Thank Cheryl Z
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Miss Cheryl Z; Many thanks for staying at Park Royal Ixtapa and for taking the time to share your wonderful experience. For us it is very special to know your opinion about the service provided. From what I read, I realize that I was able to enjoy the different services as well as the different places and attractions that...

Nelson, Canada
Reviewed 1 week ago via mobile

Great value! Great service. Here for our 8th time. Friendly staff. Good food and drink. Amazing beach. Safe and clean. Looking forward to making it an annual! It is Mexico so not everything will be perfect. Make the best of it! These people work hard. Many renovations since we were here 3 years ago! Looking good!

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1Thank bobbY6735IM
HGaleana, Director General at Park Royal Ixtapa, responded to this review

Dear Mr. BobbY67351M; Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Ixtapa. It is very pleasant to read how much you enjoyed our services and facilities. Our mission is to deliver the best experience and it is gratifying to know that we acomplished it. It is an honor...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
We offer all inclusive vacation packages and specials that will allow you to do more on your visit to the beautiful Park Royal Ixtapa in Mexico. Seasonal specials and vacations are offered throughout the year, so come back often to see what’s new.Our all-inclusive program lets you enjoy yourself even more by keeping it simple. ... more   less 

Additional Information about Park Royal Ixtapa

Address: Blvd. Ixtapa Lote No. 5-A | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Radisson Resort)
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $131 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Ixtapa 3.5*
Number of rooms: 228
Reservation Options:
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Also Known As:
Park Royal Ixtapa Hotel Ixtapa
Park Royal Hotel Ixtapa
Ixtapa Park Royal Hotel
Hotel Style:
#8 On the Beach Hotel in Ixtapa
#8 Top resorts Hotel in Ixtapa
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Questions & Answers

Here's what travelers have asked, with answers from Park Royal Ixtapa staff and other travelers.
45 questions
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Questions? Get answers from Park Royal Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not many extra electrical outlet. Bring a multi plug device if you have more than one smart device.”
 of 5 bubbles MikeG710, yesterday | Read review
“The higher up the better ocean view, other view is childrens pool and ocean too.”
 of 5 bubbles GaynorP490, yesterday | Read review
“Need better beds, your beds suck.”
 of 5 bubbles davidlynng, yesterday | Read review
“even the garden rooms had a great view of the ocean,”
 of 5 bubbles scottinbl, 2 days ago | Read review
“Go for the upper floors. Every room has ocean views regardless.”
 of 5 bubbles 854krism, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question