PACIFICA RESORT IXTAPA $190 ($̶2̶6̶0̶) - Updated 2021 Prices & Reviews - Mexico

Travel safe during COVID-19

What you can expect during your stay

All linens sanitized in high-temperature wash
Face masks required for guests in public areas
Face masks required for staff in public areas
Floors marked for social distancing
Hand sanitizer available to guests & staff
Regularly sanitized high-traffic areas

Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

4.5

Excellent

2,887 reviews

#6 of 25 hotels in Ixtapa

Travelers' Choice

Pacifica Resort Ixtapa our tourist development "All Inclusive", a unique and privileged area of Ixtapa-Zihuatanejo, on the coast of Guerrero, and recognized for the quality of its facilities and warm service. Two bedroom suites located in Playa El Palmar Ixtapa just 17.3 Km. Airport and 2.8 Km from shopping area, 4 Km from Marina Ixtapa, 3.55 Km from Marina Ixtapa Golf Club with beach access via funicular center. Wi-Fi in public areas, parking, air conditioning, restaurants, SPA and Thalasso Pool.

Location

Full view

55Somewhat walkable

Grade: 55 out of 100

0Restaurantswithin 0 miles

0Attractionswithin 0 miles

Contact

Paseo de la Colina s/n Vista Hermosa Vista Hermosa, Ixtapa, Zihuatanejo de Azueta 40880 Mexico

Name/address in local language

Getting there

Extapa-Zihuatanejo Internacional Airport10 miSee all flights

Lazaro Cardenas Airport47 miSee all flights

Rental CarsSee rental cars from $10/day

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2887Reviews97Q+A100Room tips

Reviews

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Amanda B wrote a review Sep 10

2 contributions

Vacation

A week spent in a small slice of paradise! Another great trip to Pacifica Resort. Outstanding beach / poolside service provided by Antonio and his supporting team of beachside waiters: Martin, Irving, and Richardo. Antonio has been a staple employee at this resort for many years, it’s always nice to return to Pacifica and see his friendly face. This team does an outstanding job of never letting us go thirsty or hungry. Such a beautiful resort and great time!

Date of stay: September 2021Trip type: Traveled with friends

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Response from Héctor Mendizabal, Agencia/Consultora at Pacifica Resort Ixtapa

Responded 6 days ago

Dear guest, We are very happy to hear that this is not your first time with us, and we are thankful that you gave us the trust to be your destiny to enjoy the paradise that is Pacifica. We hope to see you back soon to keep enjoying this paradise. Best regards

Jenrickly wrote a review Sep 2

Tacoma, Washington78 contributions17 helpful votes

+1

A Truely Wonderful Resort

This was our first 'all inclusive' vacation. We had very low expectations. Upon arrival to the resort, we realized my limited spanish may not be enough. Checking into our room was easy and the gentleman who checked us in was great. ( I didn't get his name) Our room was amazing! We were in Senor Sands. The view was spectacular. We loved having our own pool! We loved having coffee and pastries waiting at our door every morning. All the food was great. We ate at Tulipanes,(the buffet) every morning for breakfast. The food selection was plentiful and fresh. They had a great omelet station. We also had dinner there a few nights, too. Excellent selections to chose from. The waiters were always very attentive to our needs. Our favorite waiter, Jose, reserved us a Palapa on the first morning. That was where we spent most of our afternoons. We would order snacks for lunch and the drinks were plentiful. We had a nice dinner in El Faro. Food and service was excellent. The last three nights we had dinner at Bugambilias. Wonderful food and excellent service. The whole staff was very friendly and helpful with my limited spanish. This resort exceeded all our expectations. It was a dream vacation. We love this place! Things that may be helpful to know, there are a lot of stairs! We were traveling with my 79 yo Mother. Where our room was located, it was 76 steps one way or 60 steps the other. We found it was easier for her to go down the steps, than up. So we were able to figure out ways where we were always going down the steps instead of up. They have vans that will take you wherever you need to go, which worked out well for us. They also have a gondola that goes from the buffet area to the top of the hill, with one stop in between. This was also a great help for us. Drinks are served from 11-11. This is a wonderful resort. I highly recommend it! I hope to visit it again!…

Date of stay: August 2021

Value

Rooms

Service

Room Tip: How the resort is located, I think every room has a great view.

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1 Helpful vote

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Response from Héctor Mendizabal, Agencia/Consultora at Pacifica Resort Ixtapa

Responded 2 weeks ago

Dear guest, We are very happy to hear that this is not your first time with us, and we are thankful that you gave us the trust to be your destiny to enjoy the paradise that is Pacifica. We hope to see you back soon to keep enjoying this paradise. Best regards

Wandering007 wrote a review Sep 1

3 contributions1 helpful vote

Nice, but limited.

This resort has been my go to family vacation resort for a decade (usually a 4/5 star). Its filled with positive energy, families having a great time. As a repeat visitor, I am able to see how covid has put a damper on the snack and drink service aspect. I was disappointed to learned I needed to fetch my own drinks, something that in the past, a beach waiter would take your order and bring it to your shaded table. And no snack menu items were allowed on the beach either. The beach service was for me the top reason I had became a member. I am jotting down this past visit as an anomaly due to covid. Hope the service at the beach get back to the top notch quality they used to provide. By the way, the restaurants do still provide excellent service.

Date of stay: June 2021Trip type: Traveled with family

1 Helpful vote

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J A wrote a review Aug 2021

1 contribution

La Ceiba en Pacifica

The food and service were great. The salmon with the ajillo was amazing. My wife never eats salmon. I gave her one bite and she was amazed. She is now a salmon eater. Lol. Manuel was great as well. He made our family feel so welcome and at home. Definitely recommended coming to Ixtapa and staying at Pacifica.

Date of stay: August 2021Trip type: Traveled with family

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Response from Héctor Mendizabal, Agencia/Consultora at Pacifica Resort Ixtapa

Responded 2 weeks ago

Dear guest, We are very happy to hear that this is not your first time with us, and we are thankful that you gave us the trust to be your destiny to enjoy the paradise that is Pacifica. We hope to see you back soon to keep enjoying this paradise. Best regards

smtpgarcia wrote a review Jul 2021

Yakima, Washington1 contribution

Horrible experience

Your office personal don’t know how to treat a guest. We felt discriminated. The person who took our reservation lied to our face when we confronted him. They gave us a room with a strong smell of sewer. It’s like everyone is trained to lie. No one takes responsibility of their acts.

Review collected in partnership with this hotel

Date of stay: July 2021

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