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Paseo de la Colina s/n Vista Hermosa Vista Hermosa, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
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Traveler (1868)
360
Panoramas (25)
Room & Suite (316)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 25 hotels in Ixtapa
Location
4.5
Cleanliness
4.5
Service
4.5
Value
4.1
Travelers' Choice
Pacifica Resort Ixtapa our tourist development "All Inclusive", a unique and privileged area of ​​Ixtapa-Zihuatanejo, on the coast of Guerrero, and recognized for the quality of its facilities and warm service. Two bedroom suites located in Playa El Palmar Ixtapa just 17.3 Km. Airport and 2.8 Km from shopping area, 4 Km from Marina Ixtapa, 3.55 Km from Marina Ixtapa Golf Club with beach access via funicular center. Wi-Fi in public areas, parking, air conditioning, restaurants, SPA and Thalasso Pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Aerobics
Bicycle tours
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Poolside bar
Entertainment staff
Evening entertainment
Fishing
Table tennis
Kids club
Kids' outdoor play equipment
Shuttle bus service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Solarium
Rooftop terrace
Baggage storage
Concierge
Newspaper
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Private beach
Additional bathroom
Housekeeping
Private balcony
Refrigerator
Kitchenware
Flatscreen TV
Complimentary toiletries
Room service
Safe
Seating area
VIP room facilities
Iron
Hair dryer
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Room types
Ocean view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family Resort
Languages Spoken
English, French, Spanish

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
62Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
3301Reviews100Q+A100Room tips
Traveler rating
  • 2,226
  • 650
  • 217
  • 87
  • 122
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
htrevino0816 wrote a review Jun 25
Atlanta, Georgia
Great resort staff and the service, we enjoyed the next nights shows as talent, Mexican, the food was great. We love the pizzas; excellent beach and pool’s, transportation into the resort help us a lot. We will be back next year.
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Traveled with family
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Response from Stefanie Tobias, Propietario at Pacifica Resort Ixtapa
Responded 3 days ago
Dear Guest: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica.
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morganvp2022 wrote a review Jun 6
Cheyenne, Wyoming1 helpful vote
We had a great honeymoon with excellent service from Antonio, Perfecto, Irving, Freddy, and many more! This was my husband’s second time and I don’t know how many times I have been, my family comes every year for thanksgiving for my entire life. We can’t wait to come back.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from Stefanie Tobias, Propietario at Pacifica Resort Ixtapa
Responded 2 weeks ago
Dear Guest: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica.
Read more
dougandindira wrote a review May 2022
Indianapolis, Indiana2 contributions1 helpful vote
Beautiful resort with super-friendly customer service staff. All staff--ranging from reception to drivers to wait staff--were all super friendly and courteous. Almost all spoke English, so no difficulty communicating. Food options were wonderful--highly recommend dinner at El Faro with its gorgeous views. Daily buffet at Tulipanes restaurant was a treat too. Loved the option to reserve beach-side palapas. Would recommend this to anyone!
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Review collected in partnership with RCI
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Stefanie Tobias, Propietario at Pacifica Resort Ixtapa
Responded May 25, 2022
Dear dougandindira: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica.
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harleymom wrote a review May 2022
North Carolina648 contributions125 helpful votes
+1
Beware: Aqua Suites are under construction. Jack hammers and banging all day long. Dump trucks down below dumping boulders all night. We complained for 2 days before they moved us to their other resorts! We would have booked elsewhere had we been told. A lot of stories and excuses. Ruined 3 days of our vacation. Also ruined a pair of shorts from sitting on a bench with dripped stain on it. The rooms were absolutely beautiful! Great view of bay and sunsets. Food was good with good choices in the buffet. El Farro on-site was excellent with great service. Resort is on the side of a mountain so a lot of walking and climbing stairs. They do provide shuttles but that was spotty. They also have a gondola which was cool. Do not recommend this resort to the elderly. Crocodiles at resort which was interesting to watch.
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Date of stay: May 2022Trip type: Traveled with family
1 Helpful vote
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Response from Stefanie Tobias, Propietario at Pacifica Resort Ixtapa
Responded May 25, 2022
Thank you for taking your time and writing about your experience here at Pacifica, we'll be forwarding your comment to the corresponding area where it will be taken into account in order to improve our services. Thank your for helping us be better! Warm hugs from your family here at Pacifica.
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SPNQUEN wrote a review May 2022
Forest Falls, California32 contributions14 helpful votes
The service is spectacular. The ambiance is wonderful. Evening dining is relaxing. Noe, Edwin, Christina, and Millan all provide exceptional service. The meals are delicious and memorable. The restaurants offer a wide variety of items.
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Date of stay: May 2022Trip type: Traveled with friends
1 Helpful vote
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Response from Stefanie Tobias, Propietario at Pacifica Resort Ixtapa
Responded May 6, 2022
Thank your for taking the time to write about us in your recommendations, on behalf of all our team it was an absolute pleasure serving you. We hope we see you again soon here at Pacifica.
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Justin C wrote a review Apr 2022
Alberta, Canada181 contributions77 helpful votes
This was my third time at Pacifica over the past eighteen years - my in-laws have been time share owners at this resort for over twenty. My children had a late Spring Break this year, and we had postponed our trip by two months because of the Omicron wave. Our week here was on the shoulder for Canadians, but also coincided with Mexican Spring Break, so there were lots of locals from Mexico City and the surrounding areas here for the week. The Pacifica staff continue to provide a superlative vacation experience. We vacationed with my in-laws again - we stayed a week, and my in-laws for two. We spent the week in a Master Aqua penthouse that slept all seven of us very easily. The resort has been updated and upgraded continuously over the years, our unit was in great shape and had no plumbing or A/C concerns. The staff gently reinforced mask wearing in all indoor spaces, and there was readily available hand sanitizer in all of the restaurants, as well as crowd control when accessing the Tulipanes buffet. We stayed on resort for the week, but did take advantage of the walk along the beach most mornings. Tulipanes remains the main restaurant, and we were very pleased with how consistent and delicious the food was. The Moon Bar was very good for a different breakfast, and we had dinner at one of the Taco Nights there as well. Other dining options we took advantage of were at Bugambilias (Italian), the Grill Night along the beach, and we also ate at El Faro for our last evening of the vacation. All were good. We also made heavy use of the snack services poolside, with a readily available selection of burgers, hot dogs, nachos, guacamole, quesadillas and chicken fingers. The staff at the resort remain excellent. Perfecto was amazing at getting us into our suite at the beginning of the week, and made my in-laws move to their smaller suite for their second week as well as our transfer to the airport seamless and stress-free. There were still lots of familiar faces from our last trip here three years ago, the new staff were just as friendly and polite to us as on previous trips.
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Date of stay: April 2022
Location
Cleanliness
Service
1 Helpful vote
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Response from Stefanie Tobias, Propietario at Pacifica Resort Ixtapa
Responded May 2, 2022
Dear Guest: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica.
Read more
veronique b wrote a review Apr 2022
Los Angeles, California2 contributions1 helpful vote
great sevices. best location for their restaurant . their view is amazing. great people coming always to that resort. we loved it . that was our second time comng back . our only regret is would like to have request an oceanview like we had before!!!
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Review collected in partnership with RCI
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Stefanie Tobias, Propietario at Pacifica Resort Ixtapa
Responded Apr 11, 2022
Dear Guest: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica.
Read more
wsmamike wrote a review Apr 2022
Zihuatanejo, Mexico3 contributions1 helpful vote
e had a wonderful week with our daughter and son-in-law. The best part of the week was the wonderful people . From the manger to the bus people in the resturant. Everthing is clean and well maintained.The maids make the building and rooms sparkle. Thanks
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Review collected in partnership with this hotel
Date of stay: March 2022Trip type: Traveled with family
1 Helpful vote
Helpful
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Response from Stefanie Tobias, Propietario at Pacifica Resort Ixtapa
Responded Apr 11, 2022
Dear wsmamike: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica.
Read more
earlf79 wrote a review Mar 2022
Shoreview, Minnesota1 contribution1 helpful vote
We had a most wonderful 10 day vacation. Seven family members, including three grandchildren. We all can't wait to come back next year. Food was great. Service and staff are exceptional. Breakfast at the Moon Bar is the best.
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Review collected in partnership with this hotel
Date of stay: March 2022Trip type: Traveled with family
1 Helpful vote
Helpful
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Response from Stefanie Tobias, Propietario at Pacifica Resort Ixtapa
Responded Apr 1, 2022
Dear earlf79: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica.
Read more
Kenneth S wrote a review Mar 2022
1 helpful vote
excellent food, service, and accommodations--outstanding beach. the employees are like family and go out of their way for you. The gondola is super nice for transportation and all shuttles arrived within 5 min. The grounds are kept immacculate and all rooms are very clean
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Review collected in partnership with this hotel
Date of stay: March 2022Trip type: Traveled with family
1 Helpful vote
Helpful
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Response from Stefanie Tobias, Propietario at Pacifica Resort Ixtapa
Responded Mar 31, 2022
Dear I1812QNkenneths: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica.
Read more
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PRICE RANGE
$218 - $299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacifica resort ixtapa hotel ixtapa, pacifica hotel ixtapa, ixtapa pacifica hotel
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
NUMBER OF ROOMS
200
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Frequently Asked Questions about Pacifica Resort Ixtapa
Which popular attractions are close to Pacifica Resort Ixtapa?
Nearby attractions include Zorros Bar Ixtapa (0.7 miles), WinClub Casino Ixtapa (0.7 miles), and Cocodrilario Tamakun (0.6 miles).
What are some of the property amenities at Pacifica Resort Ixtapa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pacifica Resort Ixtapa?
Top room amenities include a flat screen TV, a refrigerator, and an additional bathroom.
What food & drink options are available at Pacifica Resort Ixtapa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pacifica Resort Ixtapa?
Yes, free parking is available to guests.
What are some restaurants close to Pacifica Resort Ixtapa?
Conveniently located restaurants include El Faro, Restaurante Condimento Hotel Emporio Ixtapa, and The General's Sports Bar & Restaurant.
Are there opportunities to exercise at Pacifica Resort Ixtapa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Pacifica Resort Ixtapa have an airport shuttle?
Yes, Pacifica Resort Ixtapa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Pacifica Resort Ixtapa located near the city center?
Yes, it is 0.6 miles away from the center of Ixtapa.
Are any cleaning services offered at Pacifica Resort Ixtapa?
Yes, dry cleaning and laundry service are offered to guests.
Does Pacifica Resort Ixtapa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.