Pacifica Resort Ixtapa
Paseo De La Colina S/n Colonia Vista Hermosa, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#12 of 26 hotels in Ixtapa
Location
4.5
Cleanliness
4.5
Service
4.4
Value
4.0
Travelers' Choice
Pacifica Resort Ixtapa our tourist development "All Inclusive", a unique and privileged area of Ixtapa-Zihuatanejo, on the coast of Guerrero, and recognized for the quality of its facilities and warm service. Two bedroom suites located in Playa El Palmar Ixtapa just 17.3 Km. Airport and 2.8 Km from shopping area, 4 Km from Marina Ixtapa, 3.55 Km from Marina Ixtapa Golf Club with beach access via funicular center. Wi-Fi in public areas, parking, air conditioning, restaurants, SPA and Thalasso Pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Aerobics
Bicycle tours
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Poolside bar
Entertainment staff
Evening entertainment
Fishing
Table tennis
Kids club
Kids' outdoor play equipment
Shuttle bus service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Solarium
Rooftop terrace
Baggage storage
Concierge
Newspaper
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Private beach
Additional bathroom
Housekeeping
Private balcony
Refrigerator
Kitchenware
Flatscreen TV
Complimentary toiletries
Room service
Safe
Seating area
VIP room facilities
Iron
Hair dryer
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Room types
Ocean view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family Resort
Languages Spoken
English, French, Spanish
Location
51Somewhat walkable
Grade: 51 out of 100
52Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
Contact
Paseo De La Colina S/n Colonia Vista Hermosa, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $11/day
3573Reviews100Q+A100Room tips
Reviews
Traveler rating
- 2,375
- 700
- 257
- 99
- 142
Time of year
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Language
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Popular mentions
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Most Recent
Beautiful resort. The best beach. The rooms are well maintained. Friendly Service is unbeatable. Love that the staff remembers us year after year. They take great care to accommodate our wishes! Cannot wait to return.
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blanca Bejarano, Agencia/Consultora at Pacifica Resort Ixtapa
Responded 4 days ago
Dear Guest: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The first room was awful but then they moved us and it was great., The restaurants needed more al a carte items to order and not just full meals. Not everyone has big appetites. The house keeping staff did great.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blanca Bejarano, Agencia/Consultora at Pacifica Resort Ixtapa
Responded 4 days ago
Thank you for taking your time and writing about your experience here at Pacifica, we'll be forwarding your comment to the corresponding area where it will be taken into account in order to improve our services. Thank your for helping us be better! Warm hugs from your family here at Pacifica.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As member/owners at Pacifica, we have been going to Ixtapa annually for the past 8 years. The people who work at Pacifica Resort are wonderful, they treat us like we’re part of their family. They maintain a spotless resort and are quick to respond to any requests we might have. The resort is located at the end of Ixtapa beach, the sunsets are amazing and can be seen from most rooms. The multiple restaurants on the property are varied in their offerings and location. The food is excellent. The entertainment is just okay, geared more for families with small children. We are excited to return each year as it feels like our second home.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: I recommend that you get the All Inclusive when you’re at Pacifica Resort, the food and variety...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blanca Bejarano, Agencia/Consultora at Pacifica Resort Ixtapa
Responded 4 days ago
Dear Guest: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Armando at El Faro was outstanding!!! Alvis at the omeletes was outstanding!!! Victor at Bougainvillea is outstanding!!! Shout out to Perfecto!!! I stay at Aqua 2170 and the only thing I dont like is the ugly hanging straw lamp shade...
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blanca Bejarano, Agencia/Consultora at Pacifica Resort Ixtapa
Responded 5 days ago
Dear Guest: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a wonderful family holiday. 7 of us were able to stay in the lovely spa suites together. Pools were uncrowded and everything was very clean. Restaurants offer a lovely variety and staff are excellent. Beach and palapas are always my favorite part and sand castle building. Beds are comfy but we had to ask for a blanket as only a top sheet seemed to be standard. only downside was a mid week change of policy that the main pool at the beach became adults and babies only. The other pool is used for activities and is in the sun so did not suit for our 6,10 and 12 year olds. I feel an adult only pool would be best up at the Bougainvilia area not at the beach. the pool was not crowded and seemed an unnecessary policy change. It seemed seldom enforced once the weekend crowd arrived, though our children never went in again. A pickleball court would be a fun addition in the future, as we will definitely will be back to one of our favorite destinations in Mexica. Very safe , nice airport and wonderful people!…
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Date of stay: March 2023
Value
Location
Service
Room Tip: get your palapas at 8 am booked.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blanca Bejarano, Agencia/Consultora at Pacifica Resort Ixtapa
Responded 6 days ago
Thank you for taking your time and writing about your experience here at Pacifica, we'll be forwarding your comment to the corresponding area where it will be taken into account in order to improve our services. Thank your for helping us be better! Warm hugs from your family here at Pacifica.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice room except the AC is in need of service. Great days at the solarium beach with friends. The staff at the beach are the best, great food, drinks and service. We will definitely return next year.
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blanca Bejarano, Agencia/Consultora at Pacifica Resort Ixtapa
Responded 6 days ago
Thank you for taking your time and writing about your experience here at Pacifica, we'll be forwarding your comment to the corresponding area where it will be taken into account in order to improve our services. Thank your for helping us be better! Warm hugs from your family here at Pacifica.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have a timeshare and have been going off and on for about 15 years. This year's trip was after not going for about 3-4 years. Unfortunately our trip was fraught with troubles. We arrived in our Senior sands and found out that day we had no hot water. Was told that this was issue based on environmental issues and to be patient . The next day the one of the toilets was not functioning properly and asked for service to address it. The next day it was fixed. However we are now on day 3 without hot water. Until I sated that this needs to be fixed or we need to be moved, someone figured out the problem and solved our hot water problem. However two days/night of cold showers is not fun. In addition, we have a sound problem. Our unit was located near the El Faro restaurant which it turns out had a party on Tuesday night until 1:30 am so sleeping was not possible. Unfortunately the music continued all week until 12:00-12:30 am each night which for older guests wanting to sleep was a problem. One other problem was getting the appropriate number of wash cloths each day. Seemed we were getting only one for the first three days. Now the good: the beach is magnificent, service is generally very good and transportation is always available. Not sure when we will go back after a less than stellar experience on the lodging front..…
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blanca Bejarano, Agencia/Consultora at Pacifica Resort Ixtapa
Responded 1 week ago
We're extremely sorry to hear about your bad experince, here at Pacifica we strive on giving our clients the best vacations we possibly can. That being said we'd really appreciate it if you could leave your phone number so we can contact you through our Customer Service by one of our Managers.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
relaxing and peaceful place. swimming in the ocean and pools was wonderful, swam 25 laps most days in the larger pool. their food offerings in Tulipanes and El Faro and Solarium are very good. Zihuatenejo is a historic fishing village and the people are friendly, courteous and very helpful. Lots of good restaurants and special places to get a good meal. Artisan crafts near the main boardwalk near the basketball court and shore. The Mercado in Zihua has excellent produce, fish, cheeses and everything else.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blanca Bejarano, Agencia/Consultora at Pacifica Resort Ixtapa
Responded 1 week ago
Dear Guest: Thank you for taking the time to write about us, it is an absolute pleasure knowing that your stay was pleasant. Our commitment will always be to you and your family, we hope to see you again soon. Warm hugs from your family here at Pacifica.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great choice on the water. We come every year & choose the spa pool area. Very nice 3 bedroom units overlooking the pool. The restaurants are all good or great. Service is good as everyone tries to ensure you’re taken care of. Check in is & has always been a disaster. Never get the reservations correct but we are usually able to get it worked out. All services are good. But the reception is not great
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blanca Bejarano, Agencia/Consultora at Pacifica Resort Ixtapa
Responded 1 week ago
Thank you for taking your time and writing about your experience here at Pacifica, we'll be forwarding your comment to the corresponding area where it will be taken into account in order to improve our services. Thank your for helping us be better! Warm hugs from your family here at Pacifica.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we are resort timeshare owners. have been going for 32 yrs. Weather always great and love the staff. If things wrong in room they are fixed fast. This year the owners took a few hits from the Owners of the property with 3 or 4 new rulers entered. Though with still enjoyed the resort and staff friends there was a lot of frustration and disappointment for all the timeshare owner.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Blanca Bejarano, Agencia/Consultora at Pacifica Resort Ixtapa
Responded 2 weeks ago
Thank you for taking your time and writing about your experience here at Pacifica, we'll be forwarding your comment to the corresponding area where it will be taken into account in order to improve our services. Thank your for helping us be better! Warm hugs from your family here at Pacifica.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$272 - $358 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacifica resort ixtapa hotel ixtapa, pacifica hotel ixtapa, ixtapa pacifica hotel
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
NUMBER OF ROOMS
200
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Claim Your ListingPACIFICA RESORT IXTAPA - Updated 2023 Prices & Reviews (Mexico)
Frequently Asked Questions about Pacifica Resort Ixtapa
Which popular attractions are close to Pacifica Resort Ixtapa?
Nearby attractions include Zorros Bar Ixtapa (0.7 miles), WinClub Casino Ixtapa (0.7 miles), and Cocodrilario Tamakun (0.6 miles).
What are some of the property amenities at Pacifica Resort Ixtapa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pacifica Resort Ixtapa?
Top room amenities include a flat screen TV, a refrigerator, and an additional bathroom.
What food & drink options are available at Pacifica Resort Ixtapa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pacifica Resort Ixtapa?
Yes, free parking is available to guests.
What are some restaurants close to Pacifica Resort Ixtapa?
Conveniently located restaurants include El Faro, Restaurante Condimento Hotel Emporio Ixtapa, and The General's Sports Bar & Restaurant.
Are there opportunities to exercise at Pacifica Resort Ixtapa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Pacifica Resort Ixtapa have an airport shuttle?
Yes, Pacifica Resort Ixtapa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Pacifica Resort Ixtapa located near the city center?
Yes, it is 0.6 miles away from the center of Ixtapa.
Are any cleaning services offered at Pacifica Resort Ixtapa?
Yes, dry cleaning and laundry service are offered to guests.
Does Pacifica Resort Ixtapa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.