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Pacifica Resort Ixtapa

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Paseo de la Colina s/n Vista Hermosa Vista Hermosa, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1658)
360
Panoramas (25)
Room & Suite (581)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 25 hotels in Ixtapa
Travelers' Choice
Pacifica Resort Ixtapa our tourist development "All Inclusive", a unique and privileged area of ​​Ixtapa-Zihuatanejo, on the coast of Guerrero, and recognized for the quality of its facilities and warm service. Two bedroom suites located in Playa El Palmar Ixtapa just 17.3 Km. Airport and 2.8 Km from shopping area, 4 Km from Marina Ixtapa, 3.55 Km from Marina Ixtapa Golf Club with beach access via funicular center. Wi-Fi in public areas, parking, air conditioning, restaurants, SPA and Thalasso Pool.
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Location

Full view
55Somewhat walkable
Grade: 55 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
Paseo de la Colina s/n Vista Hermosa Vista Hermosa, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
Name/address in local language
Getting there
Extapa-Zihuatanejo Internacional Airport10 miSee all flights
Lazaro Cardenas Airport47 miSee all flights
See all nearby hotels
2887Reviews97Q+A100Room tips
Traveler rating
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  • 102
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Popular mentions
Amanda B wrote a review Sep 10
2 contributions
A week spent in a small slice of paradise! Another great trip to Pacifica Resort. Outstanding beach / poolside service provided by Antonio and his supporting team of beachside waiters: Martin, Irving, and Richardo. Antonio has been a staple employee at this resort for many years, it’s always nice to return to Pacifica and see his friendly face. This team does an outstanding job of never letting us go thirsty or hungry. Such a beautiful resort and great time!
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Date of stay: September 2021Trip type: Traveled with friends
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Response from Héctor Mendizabal, Agencia/Consultora at Pacifica Resort Ixtapa
Responded 6 days ago
Dear guest, We are very happy to hear that this is not your first time with us, and we are thankful that you gave us the trust to be your destiny to enjoy the paradise that is Pacifica. We hope to see you back soon to keep enjoying this paradise. Best regards
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Jenrickly wrote a review Sep 2
Tacoma, Washington78 contributions17 helpful votes
+1
This was our first 'all inclusive' vacation. We had very low expectations. Upon arrival to the resort, we realized my limited spanish may not be enough. Checking into our room was easy and the gentleman who checked us in was great. ( I didn't get his name) Our room was amazing! We were in Senor Sands. The view was spectacular. We loved having our own pool! We loved having coffee and pastries waiting at our door every morning. All the food was great. We ate at Tulipanes,(the buffet) every morning for breakfast. The food selection was plentiful and fresh. They had a great omelet station. We also had dinner there a few nights, too. Excellent selections to chose from. The waiters were always very attentive to our needs. Our favorite waiter, Jose, reserved us a Palapa on the first morning. That was where we spent most of our afternoons. We would order snacks for lunch and the drinks were plentiful. We had a nice dinner in El Faro. Food and service was excellent. The last three nights we had dinner at Bugambilias. Wonderful food and excellent service. The whole staff was very friendly and helpful with my limited spanish. This resort exceeded all our expectations. It was a dream vacation. We love this place! Things that may be helpful to know, there are a lot of stairs! We were traveling with my 79 yo Mother. Where our room was located, it was 76 steps one way or 60 steps the other. We found it was easier for her to go down the steps, than up. So we were able to figure out ways where we were always going down the steps instead of up. They have vans that will take you wherever you need to go, which worked out well for us. They also have a gondola that goes from the buffet area to the top of the hill, with one stop in between. This was also a great help for us. Drinks are served from 11-11. This is a wonderful resort. I highly recommend it! I hope to visit it again!
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Date of stay: August 2021
Value
Rooms
Service
Room Tip: How the resort is located, I think every room has a great view.
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1 Helpful vote
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Response from Héctor Mendizabal, Agencia/Consultora at Pacifica Resort Ixtapa
Responded 2 weeks ago
Dear guest, We are very happy to hear that this is not your first time with us, and we are thankful that you gave us the trust to be your destiny to enjoy the paradise that is Pacifica. We hope to see you back soon to keep enjoying this paradise. Best regards
Read more
Wandering007 wrote a review Sep 1
3 contributions1 helpful vote
This resort has been my go to family vacation resort for a decade (usually a 4/5 star). Its filled with positive energy, families having a great time. As a repeat visitor, I am able to see how covid has put a damper on the snack and drink service aspect. I was disappointed to learned I needed to fetch my own drinks, something that in the past, a beach waiter would take your order and bring it to your shaded table. And no snack menu items were allowed on the beach either. The beach service was for me the top reason I had became a member. I am jotting down this past visit as an anomaly due to covid. Hope the service at the beach get back to the top notch quality they used to provide. By the way, the restaurants do still provide excellent service.
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
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J A wrote a review Aug 2021
1 contribution
The food and service were great. The salmon with the ajillo was amazing. My wife never eats salmon. I gave her one bite and she was amazed. She is now a salmon eater. Lol. Manuel was great as well. He made our family feel so welcome and at home. Definitely recommended coming to Ixtapa and staying at Pacifica.
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Date of stay: August 2021Trip type: Traveled with family
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Response from Héctor Mendizabal, Agencia/Consultora at Pacifica Resort Ixtapa
Responded 2 weeks ago
Dear guest, We are very happy to hear that this is not your first time with us, and we are thankful that you gave us the trust to be your destiny to enjoy the paradise that is Pacifica. We hope to see you back soon to keep enjoying this paradise. Best regards
Read more
smtpgarcia wrote a review Jul 2021
Yakima, Washington1 contribution
Your office personal don’t know how to treat a guest. We felt discriminated. The person who took our reservation lied to our face when we confronted him. They gave us a room with a strong smell of sewer. It’s like everyone is trained to lie. No one takes responsibility of their acts.
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Review collected in partnership with this hotel
Date of stay: July 2021
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LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
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Frequently Asked Questions about Pacifica Resort Ixtapa
Which popular attractions are close to Pacifica Resort Ixtapa?
Nearby attractions include Zorros Bar Ixtapa (0.7 miles), WinClub Casino Ixtapa (0.7 miles), and kopados bar (0.6 miles).
What are some of the property amenities at Pacifica Resort Ixtapa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pacifica Resort Ixtapa?
Top room amenities include a flat screen TV, a refrigerator, and an additional bathroom.
What food & drink options are available at Pacifica Resort Ixtapa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pacifica Resort Ixtapa?
Yes, free parking is available to guests.
What are some restaurants close to Pacifica Resort Ixtapa?
Conveniently located restaurants include El Faro, The General's Sports Bar & Restaurant, and Deborah's Restaurant.
Are there opportunities to exercise at Pacifica Resort Ixtapa?
Yes, guests have access to a pool and a fitness center during their stay.
Is Pacifica Resort Ixtapa located near the city center?
Yes, it is 0.6 miles away from the center of Ixtapa.
Are any cleaning services offered at Pacifica Resort Ixtapa?
Yes, dry cleaning and laundry service are offered to guests.
Does Pacifica Resort Ixtapa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pacifica Resort Ixtapa?
The staff speaks multiple languages, including English, Spanish, and French.