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Pacifica Resort Ixtapa

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#2 of 23 Hotels in Ixtapa
Certificate of Excellence
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Pacifica Resort Ixtapa
Pacifica Resort Ixtapa
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796 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Hendersonville
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We did the all inclusive and we had a one bedroom suite overlooking the ocean up on the hill. It was spectacular. When we checked in Napoleon was there to help us with everything. Our check in and out was amazing thanks to Napoleon. So easy. The resort was wonderful. Good food, great beach. Everyday Napoleon would bring us ice... More 

Helpful?
Thank Cori F
Bognor Regis, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent an idyllic, all-inclusive week here for our 30th wedding anniversary and it was bliss. Very hot and humid at this time of year but with various pools to dip in, a beach waiter who delivered cold towels and endless bottles of chilled Corona... we survived! From the moment we arrived, with a swarm of bellboys taking our cases... More 

Helpful?
Thank NickWhite677
Ciudad de México, México
1 review
5 of 5 stars Reviewed 1 week ago

The accomodations in Aqua are excellent and well maintained. All of the personnel was efficient in every sense. Even the internet was functioning, so that we were able to combine relaxation with a bit of work. The only element missing from these vacations was my family, but perhaps next time.

Review collected in partnership with this hotel

Helpful?
Thank gtll2016
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for your visit, we are very happy to hear that you had a relaxing and nice vacations at Pacífica. Thank you for recognizing our staff and thanks for taking the time to write us about your experience. We send you warm greetings, and hope to see you soon back (now with your family). More 

Nutley, New Jersey
Level Contributor
8 reviews
4 of 5 stars Reviewed 2 weeks ago

Let me start off by saying if you are not a time share person you cannot have access to any of the "Aqua" level rooms. Another notable thing is the layout ... This place is all hills, no way around not climbing a hill for a few days its tolerable but after that it gets really old. Rooms are dated... More 

Helpful?
Thank kgianaris
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for your visit and for giving us the opportunity to serve you. Thank you for taking the time to leave us your comments, and write us about your experience at Pacífica. Definitely Napoleon, and all our staff are unique, and thanks to them we can provide a unique service. We hope to see you... More 

Shoreacres, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

7 days of fun in the sun. We had a private palapa on the beach with very attentive staff. We spent lots of time in the beautiful infinity pool at Bugambilias , Jose Juan "JJ" was terrific he keep us hydrated. The concierge Napoleon is the best, nice touch be brought us cold lavender scented hand towels everyday to help... More 

Helpful?
Thank Connie R
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Connie, Thank you very much for your visit, and you review. It is very gratifying to know that you had a pleasant vacations at Pacifica. Our staff is definitely the best we have, people like JJ, Napo, Lucy, and others make Pacífica a magical place to vacation. Thank you very much for the recommendation and see you soon back,... More 

Arizona
Level Contributor
165 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We did not stay at the Pacifica (Ixtapa) but at the Pacifica in Zihuatanejo. We prefer a more quiet hotel/resort. With that said, Pacifica would be perfect for families with children, grandchildren, and especially younger adults. So many young people, little people and this would be perfect for them with lots of activities always happening. We ate at their beachside... More 

Helpful?
Thank dmant
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for your visit at Pacifica Grand. We greatly appreciate the trust, and the time you take to write us about your experience. We are very happy to know that everything was great, btw, that three milk cake that is delicious. Definitely, the service in our hotels is what makes us different, we have exceptional... More 

Loveland, Colorado
1 review
5 of 5 stars Reviewed July 31, 2016

The beach is amazing. The resort was exceptionally clean. The pools were beautiful, and the food was amazing. The best part of the resort was the people. The concierge Napoleon was incredibly attentive and made sure every detail of our trip was taken care of. Our 25th anniversary dinner was 20 feet from the waves, beautiful table by ourselves covered... More 

Helpful?
Thank rcscougarhockey
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Customer, Thank you very much for your review, gives us great joy to know that you chose us to that 25th anniversary celebration, congratulations and thank you very much for choosing us! We are glad to know that you enjoyed all our facilities. Definitely what makes us different is our people, thanks for noticing and mentioning. Thank you again... More 

Grandview, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 26, 2016

Pacifica resort in Ixtapa, Guerrero, Mexico is a great pIlace to spend a week or two or more. We have been there three times now and all six of us enjoy it. Our family ranges from 9 to 61 and we all had a great time! We have a membership and most everyone tries to make up feel at home.... More 

Helpful?
1 Thank Bonnie P
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Bonnie, Thank you for taking the time to write us about your experience, it is an honor to know that this is already your third visit and gives us much happiness that no matter the age of your family, everyone enjoy. Thank you for your trust, thank you for your third visit and thanks for the review. Best regards... More 

Overland Park, Kansas
Level Contributor
201 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed July 25, 2016

Very nice place to visit on the Mexican Riviera. Plenty of restuarants to choose from, different themes each night at some. From formal Faro to the buffet by the beach there is something for everyone. And the beach is great, well maintained, plenty of space. If you are staying in Ixtapa, this is the place.

Helpful?
Thank ET-MCMLX
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Dear Guest, Thank you very much for your review and for taking the time to write us about your experience, we are very happy to know that you spent a pleasant holiday at Pacifica and everything was great, thanks for the recommendation and we hope to see you back soon, Best regards from Ixtapa. More 

Columbia, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2016

Located near a great beach. Good restaurants and pools. We have enjoyed the resort so much we are returning for the 20th year. We have taken many friends and all have been impressed. Casa Pacifica supported by the resort is a wonderful charitable endeavor.

Helpful?
Thank dentjim
HectorMT18, Director de Relaciones Públicas at Pacifica Resort Ixtapa, responded to this review

Wow! 20 years is a lifetime. Thank you very much for the trust in this project through the years and grow together with us, thanks to members like you, we are today one of the best Ixtapa and Mexico hotels, we are left to thank you again for everything and send a warm greeting from Ixtapa. More 

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Pacifica Aqua Penthouse Beach (82)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pacifica Resort Ixtapa our tourist development "All Inclusive", a unique and privileged area of ​​Ixtapa-Zihuatanejo, on the coast of Guerrero, and recognized for the quality of its facilities and warm service. Two bedroom suites located in Playa El Palmar Ixtapa just 17.3 Km. Airport and 2.8 Km from shopping area, 4 Km from Marina Ixtapa, 3.55 Km from Marina Ixtapa Golf Club with beach access via funicular center. Wi-Fi in public areas, parking, air conditioning, restaurants, SPA and Thalasso Pool. ... more   less 

Additional Information about Pacifica Resort Ixtapa

Address: Paseo de la Colina s/n - Colina Vista Hermosa | Secc. Prolong. Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $145 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacifica Resort Ixtapa 4*
Number of rooms: 200
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Also Known As:
Pacifica Resort Ixtapa Hotel Ixtapa
Pacifica Hotel Ixtapa
Ixtapa Pacifica Hotel
Hotel Style:
#2 Spa Hotel in Ixtapa
#2 Top resorts Hotel in Ixtapa
#2 Luxury Hotel in Ixtapa
#5 Family Hotel in Ixtapa
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