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Sunscape Dorado Pacifico Ixtapa

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Paseo de Ixtapa S/N Lote 3-A, Ixtapa, Zihuatanejo de Azueta 40884 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2478)
Pool & Beach (559)
Dining (241)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 24 hotels in Ixtapa
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests.
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Full view
Property amenities
Free parking
Paid internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Kids stay free
Parking
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Game room
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Spanish

Location

Full view
88Good for walkers
Grade: 88 out of 100
35Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
4,403Reviews403Q+A100Room tips
Traveler rating
  • 2,575
  • 1,049
  • 436
  • 165
  • 133
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
Adventurer255021 wrote a review Aug 2020
Chetumal, Mexico2 contributions1 helpful vote
8 days at Sunscape in Ixtapa. Beautiful facility, great staff, excellent rooms. A few drawbacks though. The covid has hampered the use of the entire facility. I was looking forward to a massage. Another drawback was the food. Quality and variety was lacking big time. When your room service meal is better than 2 signature restaurants we have a problem. Alo if your a smoker you are in trouble. No place to smoke
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Sunscape Ixtapa E-Concierge, Director General at Sunscape Dorado Pacifico Ixtapa
Responded Aug 5, 2020
Dear guest, Thank you for choosing our resort hospitality and taking the time to write a review of your recent experience. We are happy to hear that your stay was pleasant, however we will take your feedback and work on these areas of opportunity. Regarding the smoking area, I tell you that we have a special place in the parking lot of the resort. We look forward to welcoming you again in this your home away from home! Sincerely, General Management.
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Samie_8 wrote a review May 2020
Calgary Alberta Canada32 contributions48 helpful votes
We had a great time at this resort. Food was just ok but my 3 yr old loved the water slides. Beds and pillows weren’t great either. Resort is clean and staff are great. Bars don’t serve until 11am and there isn’t much for evening entertainment.
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Date of stay: March 2020Trip type: Traveled with family
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Response from Sunscape Ixtapa E, Director General at Sunscape Dorado Pacifico Ixtapa
Responded Jun 2, 2020
Dear guest, Thank you for choosing the hospitality of our resort and taking the time to write a review about your recent experience. We are pleased to know that your stay was pleasant. We will gladly share your comments with our team. We look forward to welcoming you again in this your home away from home! Sincerely, General Management
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Jose wrote a review Apr 2020
1 contribution
This past trip to Sunscape in Ixtapa was not my first visit to this resort. I have to praise the bellboy staff for making you feel like family by remembering your face was a great start to the vacation, thank you brian and luis for that. Rooms are comfortable, I would go for full ocean view. Partial view got me a peak at the ocean and a full view of condos next door. I cant speak highly enough about the staff who work the restaurants, bars, and pool staff who go out of thier way to make sure you are taken care of. Special thank you pool bar staff Simon, Raymundo, Luis, Ulysses. The highlight of my trip was the activities. I love to play volleyball and have alot of active fun on my vacations. Thank you to ALL the staff. Rambo, Jesus, xavi, and all activities staff. I do wish activity staff would be allowed to play music more freely during the day. Many of the guests felt the same way. I cant wait to come back for more fun. One thing I wish was better with the resort is a larger variety and perhaps quality of food and drinks. As far as all inclusive resorts go this is where this resort falls short.
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Date of stay: January 2020Trip type: Traveled with family
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Response from Sunscape Ixtapa E, General Manager at Sunscape Dorado Pacifico Ixtapa
Responded Apr 21, 2020
Dear guest, Thank you for choosing the hospitality of our resort and taking the time to write a review about your recent experience. We are pleased to know that your stay was pleasant. We will gladly share your comments with our team. We look forward to welcoming you again in this your home away from home! Sincerely, General Management
Read more
healthtraveller wrote a review Apr 2020
Southern Mexico, Mexico1 contribution
Fabulous Hotel. We checked into Sunscape after visiting the hotel and being given great service and attention by their wonderful conceirge Jorge. The room was fabulous , with a balcony looking dircetly over the pool and beach. All the staff were incredibly helpful and people couldnt do enough for us. It was a difficult time for everyone yet all the staff remained completely upbeat, positive and encouraged us to join in sports activities which was great fun THe waiters pool side service was second to none or there was the choice of the swim up bar. Allinclusive drinks were good quality and plentiful!!! The wellnesss centre was excellent and I sampled a few Massages Facials and even a haircut. The gym was adequate with a couple of running machines, cycles, cross trainers and multi gym plus space for floor work excercises. I would thouroughly recommend Sunscape Dorado Pacifico.
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Date of stay: March 2020
Value
Location
Service
Room Tip: Best Views the higher you go
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Response from Sunscape Ixtapa E, General Manager at Sunscape Dorado Pacifico Ixtapa
Responded Apr 21, 2020
Dear guest, Thank you for choosing the hospitality of our resort and taking the time to write a review about your recent experience. We are pleased to know that your stay was pleasant. We will gladly share your comments with our team. We look forward to welcoming you again in this your home away from home! Sincerely, General Management
Read more
John P wrote a review Apr 2020
Toronto, Canada17 contributions21 helpful votes
To avoid the harsh winters in Canada, I make Ixtapa my second home. For the third year I have selected The Sunscape as my second home and it was fantastic as usual. Regardless of which hotel you select in Ixtapa since you will get a great beach and fantastic weather, the hotel makes or breaks your vacation. After doing extensive research of all of the hotels on the Ixtapa strip, the Sunscape met all of my requirements...a .spacious clean room, a variety of restaurants and food, but most importantly is the attentive friendly staff that is second to none. The location is at the centre of town close to shopping and if you get bored of the food in the hotel, there is a variety of restaurants just across the street. If you are looking for a long term stay, the Sales Director will offer you a reduced rate.Overall, the hotel has been renovated a few years ago so it is the most modern of any hotel in Ixtapa. Please note... if you are looking for 5 star food then please go on a high end cruise ship or perhaps go to a Ritz Carlton in Cancun. If you want consistent sunny weather and a great walking beach, you will not find it anywhere else in Mexico.(Trust me I have been to every location in Mexico and Ixtapa is the best !!) I am sure you will not regret The Sunscape as your vacation of choice in Ixtapa ! Enjoy !!
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Date of stay: November 2019
Value
Rooms
Service
Room Tip: Rooms facing north with a partial view of the ocean.
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Response from Sunscape Ixtapa E, General Manager at Sunscape Dorado Pacifico Ixtapa
Responded Apr 19, 2020
Dear guest, Thank you for choosing the hospitality of our resort and taking the time to write a review about your recent experience. We are pleased to know that your stay was pleasant. We will gladly share your comments with our team. We look forward to welcoming you again in this your home away from home! Sincerely, General Management
Read more
Previous
PRICE RANGE
$133 - $339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunscape dorado pacifico ixtapa hotel ixtapa, hotel dorado pacifico, dorado pacifico ixtapa
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
NUMBER OF ROOMS
285
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Frequently Asked Questions about Sunscape Dorado Pacifico Ixtapa
Which popular attractions are close to Sunscape Dorado Pacifico Ixtapa?
Nearby attractions include Xihuacan Museum and Archeological Site (0.3 miles), Zorros Bar Ixtapa (0.1 miles), and kopados bar (0.2 miles).
What are some of the property amenities at Sunscape Dorado Pacifico Ixtapa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sunscape Dorado Pacifico Ixtapa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunscape Dorado Pacifico Ixtapa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sunscape Dorado Pacifico Ixtapa?
Yes, free parking is available to guests.
What are some restaurants close to Sunscape Dorado Pacifico Ixtapa?
Conveniently located restaurants include El Tiburon de la Costa, Bistro Soleiado, and The General's Sports Bar & Restaurant.
Are there opportunities to exercise at Sunscape Dorado Pacifico Ixtapa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sunscape Dorado Pacifico Ixtapa have an airport shuttle?
Yes, Sunscape Dorado Pacifico Ixtapa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sunscape Dorado Pacifico Ixtapa located near the city center?
Yes, it is 0.2 miles away from the center of Ixtapa.
Does Sunscape Dorado Pacifico Ixtapa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sunscape Dorado Pacifico Ixtapa?
The staff speaks multiple languages, including English and Spanish.