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Sunscape Dorado Pacifico Ixtapa

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Avenida Paseo de Ixtapa S/N Lote 3-A,, Ixtapa, Zihuatanejo de Azueta 40884 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
Expedia.com
$250
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Free cancellation until 03/28/22
Hurb
$134
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Priceline
Booking.com$264
Destinia.com$276
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2671)
Pool & Beach (600)
Room & Suite (456)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 25 hotels in Ixtapa
Location
Cleanliness
Service
Value
Travelers' Choice
The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests.
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Property amenities
Free parking
Paid internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Kids stay free
Parking
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Game room
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Safe
VIP room facilities
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Ocean View
Languages Spoken
English, Spanish

Location

Full view
88Good for walkers
Grade: 88 out of 100
44Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
4713Reviews421Q+A100Room tips
Traveler rating
  • 2,857
  • 1,073
  • 450
  • 184
  • 149
Time of year
Traveler type
Language
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  • English
Popular mentions
Barbara wrote a review Jan 22
1 contribution
We just returned from a week of warm weather, sunshine,beautiful walking beach and fabulous sunsets. I love Ixtapa! We have been several times over the last 20 years. Sunscape had pros/cons. Old hotel but kept very clean.Food was good at omelet station for breakfast but bacon is not on the menu. Ask for whatever you don’t see. If they have it, you will get it. Blue water grill for lunch 👎 cold entrees everyday!!!! Specialty restaurants needed to be hotter entrees, and quit over cooking the chicken and beef!! Our beef one night was 10min shy of beef jerky!!! I’m not exaggerating!!!! Seriously, that choice of overcooking makes me head across they street. Emilios,Frank’s,Deborahs,Generals, etc. music outside at most places makes for a fun evening! Pool bar 👍 Raymundo and ANTONIO pool service,excellent! Towel on lounger? if you go out late morning and there are towels on chairs, unused, ask security where to sit. They are most accommodating! Voila! COVID protocol procedures are in place and they are good rules. Everyone and everything gets sanitized daily! We look forward to our next trip but I’ll be checking the reviews to make my decision on which place to book.
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Date of stay: January 2022Trip type: Traveled with friends
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Wixard Wixard wrote a review Jan 19
3 contributions2 helpful votes
+1
What a great time.  My wife and I booked this resort for our wedding and couldn't have made a better choice.   Dulce Sanchez, the wedding coordinator at the hotel was awesome. Her and the staff who waited on us during the dinner were amazing. Everything was perfect and made for a very memorable wedding. The photographer at the resort took some very nice pictures. The entire week was great.  Everyone was helpful and friendly,  from the front desk staff to the waiters at the restaurants, coffee bar, bartenders and servers.  The Covid protocols in place made you feel comfortable, as well as the general cleanliness of the resort itself.  Ramona with housecleaning, was very friendly and it seemed that woman never quit working.  We didn't have any issues with noise, however depending on where your room is located in the hotel I have no doubt that the Ohana disco across the street could be annoying.   The food at the Blue Water Grill and the Italian restaurant was very good. The windows buffet was okay.  We did eat a few times at the local restaurants, but that was our choice.  As far as getting lounges at the pool, that can be a challenge, so get up early. One couple, not sure where they were from, I'm sure slept in the lounges.  Not sure what can be done to prevent the same people taking the same spots all week. We spent our time on the beach, it was great.  We came for the sand and ocean anyway, not the concrete and pool.  Can get that at any hotel. We love Ixtapa/Zihuatanejo and will definitely be back.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Sunscape Ixtapa E-Concierge, Director General at Sunscape Dorado Pacifico Ixtapa
Responded 6 days ago
Dear Merlin, Thank you for choosing the hospitality of our resort and taking the time to write a review about your recent experience. We are pleased to know that your stay was pleasant and your wedding was wonderful with the coordination of our wedding planner Dulce, we also appreciate your comments regarding the beach and pool lounge chairs. We will gladly share your comments with our team especially with those mentioned above. We look forward to welcoming you again in this your home away from home! Sincerely, General Management.
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Gregorio wrote a review Jan 12
Dixon, California2 contributions2 helpful votes
The service provided by the staff that attended was outstanding. Everyone was extremely friendly, knowledgeable, patient, accommodating and very serviceable. The following remembered out names were above and beyond, making us feel welcome: -Capitan Ignacio (Bluewater) -Geovani (Beach Refreshments & Bluewater) -Hannia: several restaurants -Diana (Buffett) -Alejandro (Bluewater & Pool refreshments) -Raymundo (Pool Bar) -Cristofer (24 hr snacks/coffee-Best Cappuccino maker -Yolanda (Orientation & membership)
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Date of stay: January 2022Trip type: Traveled with family
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Response from Sunscape Ixtapa E-Concierge, Director General at Sunscape Dorado Pacifico Ixtapa
Responded 1 week ago
Dear Gregorio, Thank you for choosing the hospitality of our resort and taking the time to write a review about your recent experience. We are pleased to know that your stay was pleasant. We will gladly share your comments with our team especially with those mentioned above. We look forward to welcoming you again in this your home away from home! Sincerely, General Management.
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Cathyann31 wrote a review Jan 11
20 contributions
It’s 95% (at least!) locals here. I was hoping to meet more Americans/Canadians since I don’t know any Spanish. As for the resort itself, the people who work here are phenomenal and the Covid protocols are very good. Food is mediocre, the drinks are nice and strong. Across the street are shops and good restaurants. Beautiful town though and sometime I’d like to return to Ixtapa.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Sunscape Ixtapa E-Concierge, Director General at Sunscape Dorado Pacifico Ixtapa
Responded 2 weeks ago
Dear Cathy, Thank you for choosing the hospitality of our resort and taking the time to write a review about your recent experience. We are pleased to know that your stay was pleasant however we appreciate your comment regarding the food issue, which is shared with the corresponding area. We will gladly share your comments with our team. We look forward to welcoming you again in this your home away from home! Sincerely, General Management.
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B H wrote a review Jan 10
1 contribution
First time in Ixtapa, the service at Sunscape was exceptional. The staff was professional, friendly, and caring in all aspects. Paola and Bryan made us feel like we were part of the Sunscape family. Grateful for a fun family vacation!
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
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Response from Sunscape Ixtapa E-Concierge, Director General at Sunscape Dorado Pacifico Ixtapa
Responded 2 weeks ago
Dear guest, Thank you for choosing the hospitality of our resort and taking the time to write a review about your recent experience. We are pleased to know that your stay was pleasant. We will gladly share your comments with our team in special with Paola and Bryan. We look forward to welcoming you again in this your home away from home! Sincerely, General Management.
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PRICE RANGE
$133 - $339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunscape dorado pacifico ixtapa hotel ixtapa, hotel dorado pacifico, dorado pacifico ixtapa
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
NUMBER OF ROOMS
285
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Frequently Asked Questions about Sunscape Dorado Pacifico Ixtapa
Which popular attractions are close to Sunscape Dorado Pacifico Ixtapa?
Nearby attractions include Zorros Bar Ixtapa (0.1 miles), kopados bar (0.2 miles), and Puros Valle De La Iguana (0.2 miles).
What are some of the property amenities at Sunscape Dorado Pacifico Ixtapa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sunscape Dorado Pacifico Ixtapa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunscape Dorado Pacifico Ixtapa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sunscape Dorado Pacifico Ixtapa?
Yes, free parking is available to guests.
What are some restaurants close to Sunscape Dorado Pacifico Ixtapa?
Conveniently located restaurants include Restaurante Condimento Hotel Emporio Ixtapa, El Tiburon de la Costa, and Bistro Soleiado.
Are there opportunities to exercise at Sunscape Dorado Pacifico Ixtapa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sunscape Dorado Pacifico Ixtapa have airport transportation?
Yes, Sunscape Dorado Pacifico Ixtapa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sunscape Dorado Pacifico Ixtapa located near the city center?
Yes, it is 0.2 miles away from the center of Ixtapa.
Does Sunscape Dorado Pacifico Ixtapa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sunscape Dorado Pacifico Ixtapa?
The staff speaks multiple languages, including English and Spanish.