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Sunscape Dorado Pacifico Ixtapa

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Sunscape Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico Ixtapa
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1,676 Reviews from our TripAdvisor Community

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Showing 1,107: English reviews
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I will say that there was a hurricane threat so that really put a damper on our time here. Because of that there is probably a lot of negative thoughts for me on this property. The room was fantastic, the service was good but literally packed full of people. There were so many ppl in the pool we couldn't even... More 

Helpful?
Thank Pants L
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Pants, Thank you so much for taking the time to give us your opinion; it is very value to us. Unfortunately we did had bad weather during your stay. It was more like a storm that was approaching us. Also, I would like to let you know that your remarks will be taken into consideration in order to improve... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My partner and I visited sunscape 7/14-19. Let me start with the positives: 1. Our rooms view was Stunning! 2. The staff - 90% of them were SO kind, amazing and accommodating. IN SPECIFIC : LOT - the waiter was so professional, kind and just so amazing he made our trip worth it. Julian the baggage/helper? He was so fun... More 

Helpful?
1 Thank deena n
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear deena n, We appreciate the time that you took to give us your observations about our resort on TripAdvisor. On behalf of Sunscape Dorado Pacifico & mine we would like to express our most sincere apologies for the experience that you and your partner had during your visit with us. Your comments have been shared to all our departments... More 

Springbrook
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Check in was fast and efficient even though it was a whole bus arriving at once. We got a room with a semi view of the ocean and a bunch of roof. Lol. Beds were like concrete probably better in jail than here. Not that it mattered cuz the noise from senior frogs kept us awake anyway. Room was tired... More 

Helpful?
Thank Lynoliker
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Lynoliker, On behalf of Sunscape Dorado Pacifico staff and my own I would like to thank you for taking the time to post a review of your experience with us. Our guests comments are truly important for us as these provide us with valuable information to improve our service levels and product. We regret to know that in this... More 

California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A few things in random order... EVERYTHING is included. Food, drinks, alcohol. Everything. I don't drink alcohol but my friends enjoyed free drinks of all kinds all week. Cokes and sprites, free. Room service free. Sit down restaurants- free. The entire staff is so friendly and helpful. The chair situation at the pool was as expected, but i found out... More 

Helpful?
3 Thank iEmmjay
Indianapolis, Indiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for one night, and was unable to enjoy all the perks, however my daughter asked me if the hotel had octopus on the menu I asked the hotel staff and they made sure she had octopus for lunch prepared the way she wanted, that blew me away. The Food and Beverage and Bell staff went out of there... More 

Helpful?
2 Thank Artemisa F
Calgary
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 12, 2016 via mobile

I love this hotel, the staff, the food, the location, everything. It's a hidden gem and I have stayed at many 5 star resorts in Mexico and other countries. I am going back next year and I have never gone to the same place twice! I also like the size as it's smaller so you can get to know other... More 

Helpful?
1 Thank Doreen U
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Doreen U, Thank you very much for taking the time to share such a nice review of us on TripAdvisor. We are pleased to hear that you loved our resort. Thank you for your confidence and loyalty. We would love to have you with us once again at this your home away from home, Sunscape Dorado Pacifico Ixtapa. Sincerely,... More 

Burnaby, British Columbia, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 8, 2016

The rooms are no where near as nice as a other resorts we have stayed in...though they are suitable. It is most definitely not a Riu. It felt very quaint. It was relaxing and our daily walks on the 5km beach (up and back) were lovely. I found this Hotel located perfectly to travel to Ilse de Ixtapa. This was... More 

Helpful?
Thank Cori Z
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Cori Z, Thank you very much for taking the time to share your experience with us on TripAdvisor. All your comments are very important for us. We hope to have you once again at this your home away from home, Sunscape Dorado Pacifico Ixtapa. Sincerely, Jesús García General Manager More 

Ponoka, Canada
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 1, 2016

This resort was nice, a basic four star. Stayed for 2 nights during the first of April 2016. The evening water show was great. The Barefoot Grill was awesome! One night we had dinner at the Italian restaurant, the food was good, but we were there for three hours, something I feel they should work on. I wouldn't hesitate to... More 

Helpful?
Thank Kahla A
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Kahla A, Thank you very much for taking the time to share your very nice review of us on TripAdvisor. We are pleased to hear that you enjoyed our resort. Thank you for your preference. We look forward to having you again at this your home away from home, Sunscape Dorado Pacifico Ixtapa. Sincerely, Jesús García General Manager More 

Calgary, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 21, 2016

Date travelled: April 23-30, 2016 It was our first trip to Ixtapa, although the four other people in our groups were making their second visit. We purchased our package through WestJet vacations. Our expectations were immediately surpassed from the time we boarded a very nice, air conditioned coach. We purchased the upgrade to the Sun Club, we had a very... More 

Helpful?
5 Thank oviepovie
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear oviepovie, Thank you very much for taking the time to share your experience with us on TripAdvisor. Your feedback is very important for us. We are very pleased to hear that you enjoyed your stay at our resort. We hope to have the honor of welcoming you back to this, your home away from home, Sunscape Dorado Pacifico Ixtapa.... More 

Clearlake, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 19, 2016

I always write too much; but I just can't help it. The hotel is wonderful. It has everything you could possibly want. Jesus Garcia is great - he takes care of business. If you have a concern, he will try to solve it immediately. The management staff (Cintia, Neri and Jose Luis) are wonderful. The Entertainment Staff is beyond description.... More 

Helpful?
2 Thank Jackiemd2014
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Jackiemd2014, On behalf of Sunscape Dorado Pacífico Ixtapa staff and myself, I would like to thank you very much for taking the time to share such a nice review of us on TripAdvisor. It's an honor to hear this kind of comments of you, they very nice. We are very pleased to know that we met your expectations and... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in the heart of the beautiful beach town of Ixtapa on Mexico's popular Pacific coast, Sunscape Dorado Pacifico Ixtapa is a mere 20 minutes from Ixtapa Zihuatanejo International Airport. The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 

Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $162 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa
Hotel Style:
#5 On the Beach Hotel in Ixtapa
#6 Luxury Hotel in Ixtapa
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