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Sunscape Dorado Pacifico Ixtapa

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Sunscape Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico Ixtapa
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1,703 Reviews from our TripAdvisor Community

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Showing 1,111: English reviews
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed in Sunscape in July 2015 not the highest tourist season therefore we kind of had an okay experience. The hotel was all inclusive and mostly locals were staying that season. First off the food was catered to the locals and there was no variety in options. We ended up eating ceviche and fries :( The trips highlight was... More 

Helpful?
Thank Tamara K
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The service from the lobby until my room was exceptional. They are very courteous from the beginning to the last day of your stay! They make sure you are comfortable and your needs are met! Love it!!! Great people in general. The service was fantastic and the room was on point! Will go back is a must👌🏻👌🏻 Definitely would recommend... More 

Helpful?
Thank Chely P
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Chely P, Thank you very much for your nice comments about us, we appreciate the time that you took to share them on TripAdvisor. We are very happy to know that our friendly staff made your stay more enjoyable. We just want to say that we will be more than happy to welcome you once again at this your... More 

California
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We spent our family vacation in this nice and very friendly hotel. Couldn't have asked for more. Everything in Sunscape is great, my children loved this place and they are asking to come again and we will next summer!!! It was like HOME away from home! The check in was really fast no more than 5 to 6 minutes they... More 

Helpful?
Thank vanessaleos
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear vanessaleos, Thank you very much for your nice comments about us, we appreciate the time that you took to share them on TripAdvisor. We are very happy to know that our friendly staff made your stay more enjoyable. We just want to say that we will be more than happy to welcome you once again at this your home... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

For starters, I never...ever review a hotel, it's not something I like to do, but there was something with this experience that make me do it for the first time and to just say THANK YOU! this whole experience was something from another world, since check in until check out, I can see they really work hard because of so... More 

Helpful?
1 Thank Vanezza G
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Vanezza G, Thank you very much for taking the time for sharing such a nice review of our resort Sunscape Ixtapa on Trip Advisor. It is always a pleasure to hear that our guests enjoyed their vacation at our beautiful resort. We will be more than happy to have you with us once again at this your home away... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I will say that there was a hurricane threat so that really put a damper on our time here. Because of that there is probably a lot of negative thoughts for me on this property. The room was fantastic, the service was good but literally packed full of people. There were so many ppl in the pool we couldn't even... More 

Helpful?
Thank Pants L
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Pants, Thank you so much for taking the time to give us your opinion; it is very value to us. Unfortunately we did had bad weather during your stay. It was more like a storm that was approaching us. Also, I would like to let you know that your remarks will be taken into consideration in order to improve... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

My partner and I visited sunscape 7/14-19. Let me start with the positives: 1. Our rooms view was Stunning! 2. The staff - 90% of them were SO kind, amazing and accommodating. IN SPECIFIC : LOT - the waiter was so professional, kind and just so amazing he made our trip worth it. Julian the baggage/helper? He was so fun... More 

Helpful?
1 Thank deena n
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear deena n, We appreciate the time that you took to give us your observations about our resort on TripAdvisor. On behalf of Sunscape Dorado Pacifico & mine we would like to express our most sincere apologies for the experience that you and your partner had during your visit with us. Your comments have been shared to all our departments... More 

Springbrook
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed July 20, 2016 via mobile

Check in was fast and efficient even though it was a whole bus arriving at once. We got a room with a semi view of the ocean and a bunch of roof. Lol. Beds were like concrete probably better in jail than here. Not that it mattered cuz the noise from senior frogs kept us awake anyway. Room was tired... More 

Helpful?
Thank Lynoliker
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Lynoliker, On behalf of Sunscape Dorado Pacifico staff and my own I would like to thank you for taking the time to post a review of your experience with us. Our guests comments are truly important for us as these provide us with valuable information to improve our service levels and product. We regret to know that in this... More 

California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 11, 2016

A few things in random order... EVERYTHING is included. Food, drinks, alcohol. Everything. I don't drink alcohol but my friends enjoyed free drinks of all kinds all week. Cokes and sprites, free. Room service free. Sit down restaurants- free. The entire staff is so friendly and helpful. The chair situation at the pool was as expected, but i found out... More 

Helpful?
3 Thank iEmmjay
Indianapolis, Indiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 28, 2016

We stayed for one night, and was unable to enjoy all the perks, however my daughter asked me if the hotel had octopus on the menu I asked the hotel staff and they made sure she had octopus for lunch prepared the way she wanted, that blew me away. The Food and Beverage and Bell staff went out of there... More 

Helpful?
2 Thank Artemisa F
Calgary
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 12, 2016 via mobile

I love this hotel, the staff, the food, the location, everything. It's a hidden gem and I have stayed at many 5 star resorts in Mexico and other countries. I am going back next year and I have never gone to the same place twice! I also like the size as it's smaller so you can get to know other... More 

Helpful?
1 Thank Doreen U
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Doreen U, Thank you very much for taking the time to share such a nice review of us on TripAdvisor. We are pleased to hear that you loved our resort. Thank you for your confidence and loyalty. We would love to have you with us once again at this your home away from home, Sunscape Dorado Pacifico Ixtapa. Sincerely,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Located in the heart of the beautiful beach town of Ixtapa on Mexico's popular Pacific coast, Sunscape Dorado Pacifico Ixtapa is a mere 20 minutes from Ixtapa Zihuatanejo International Airport. The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 

Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $149 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa
Hotel Style:
#5 Luxury Hotel in Ixtapa
#5 On the Beach Hotel in Ixtapa
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