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Hotel Fontan Ixtapa

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Hotel Fontan Ixtapa
Hotel Fontan Ixtapa
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703 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Fontan Ixtapa
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Showing 227: English reviews
Hamilton
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 3, 2016

Our background, in our fifties and have traveled all over Mexico and the Caribbean. As all have said, the resort is older but wow, rooms with a view and location can't be beat. My wife and I were in room 740, what a view! Full view of the pools, bay, mountains, unmatched anywhere we have been. The sunset took our... More 

Helpful?
2 Thank somuchtosea
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with other travelers. We are very happy to learn that your stay was a most pleasant one, and that... More 

Queretaro, Mexico
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 26, 2016

I visited the hotel during the week of Semana Santa for 3 nights and thoroughly enjoyed my experience. I prefer 3 star hotels so this hotel suited me perfectly. My room was clean, the bed comfortable, the food and bar service were not disappointing. The best part of my stay was the hotel staff who were all very friendly, probably... More 

Helpful?
1 Thank Jultime61
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, We would like to thank you for taking the time to share comments about your experience. We are really glad to know that your stay with us was enjoyable. Your positive comments make us keep working trying to reach the excellence on service. We do have the option if you arrive before the check in time and the... More 

Regina Beach, Canada
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed March 19, 2016

This is at least my 5th time at this hotel. Have come back because of the way I was treated the 1st time. This time was different in many ways. The front desk, after my insistence, got me the rooms that I wanted and thought I had booked through their head office, but with too big a price for the... More 

Helpful?
2 Thank Dan S
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, We would to thank you for taking the time to share your review. We apologize for not meeting your expectations in this visit and for the inconvenience with the roof repair, you must understand that it is for you own comfort. The security guard was only doing his job, is new government policy about no smoking in some... More 

Travelers are raving about these Ixtapa hotels

Calgary, Canada
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 19, 2016

We spent a week of vacation here and definitely loved it. Location is great, only 20 mins from the airport and with shopping right across the street from the resort. The beach is one of the best I have been so far, smooth sand, no rocks (and no jelly fish either), makes for an amazing pleasure walk or run. Rooms... More 

Helpful?
1 Thank Dele A
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, We would like to thank you for taking the time to share such a positive review. We are really pleased to know that you like the rooms and enjoy the activities and food. Your opinion encourage us to continue providing memorable experiences. We will be really glad to have you back in the near future. Thank you again.... More 

Calgary
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 17, 2016

This hotel is situated perfectly on the most beautiful beach I've ever been on. It's a nice little hotel with a great selection of pools. The room was spacious and super clean. Everything worked and worked well. The hotel's website states that every room has a terrace. This isn't so. Every fourth room or so is without one. I was... More 

Helpful?
1 Thank Dolores L
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, We would like to thank for taking the time to share your opinion. We are pleased to know that you liked your room and decoration with towels that the maid kindly made for you. We are truly sorry you have appreciated that the staff is rude, always we try to provide good service to all our guests with... More 

Prince Albert, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 6, 2016

We've been to Ixtapa before but decided to take a chance on a more inexpensive hotel. We booked at the Fontan and we are very satisfied. We had read the reviews and walked by before on previous trips. On check in Luis was very helpful excellent English. Front desk was fast and efficient. We exchanged Can $ to Pesos, never... More 

Helpful?
3 Thank Cheryl S
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear Cheryl, We appreciate your positive review and the recent visit to Fontán Ixtapa. We are pleased to know that you had a enjoyable experience during your stay with us. We will take care of the point that you mentioned and we will take proactive steps to avoid similar situations in the future. We do have remodeling plans, and we... More 

Winnipeg, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 3, 2016

Pretty good for a 3 star. Rooms were ok,,good clean,beds pillows not so much..Food was quite good for a 3 star.Monique in the front office was very helpful in getting us suitable rooms.Staff freindly and courteous. Sunwing reps very good.Beach etc. very busy on Saturday Knowing some Spanish would have helped..Over all a Good week for the price we paid.

Helpful?
3 Thank sidbren
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Firstly i would like to thank you for taking the time to share your helpful review. Your opinion is really important to us. We are glad to know that you enjoy your vacation in "Fontan Ixtapa" We hope to see you again in the near future. Kind regards.... More 

Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 2, 2016

The Fontan is excellent! Yes, the rooms can use some renovation, but how much of your vacation to Mexico are you actually spending in your room? Yes, if you would like a luxury room, stay somewhere else. But is that what you came to Mexico for? Their renovation plans for the off season 2016 look lovely. The food is OK... More 

Helpful?
5 Thank Danae J
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, I would like to thank you for taking the time to share your such a helpful review. We’re glad to hear that your stay with us was as enjoyable and satisfying. We are also working on new menu with more variety, always your opinion is important to us, because this way we can improve. Thank you as well... More 

North Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed February 3, 2016

I reviewed this place two years ago,and despite it's shortcomings,here I am back at the Fontan. But why? There is some truth in all the bad reviews. Yes the rooms are tired, hallways rough, lobby unimpressive,and the beach chairs worn. The Fontan will cost you hundreds less per week for the all-inclusive package than the hotels next door.It's also on... More 

Helpful?
6 Thank Darrell R
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, thank you for taking the time and share your personal review with other travelers. We do have childrens because we are most a familiar hotel. One reason why we have many visitors is not only for reasonable price , is because we do provide a good service, which is reflected in most of the positive reviews. We do... More 

toronto, ontario
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 1, 2016

We have had 15 wonderful years at Fontan. On our first trip we didn't know anyone but now we are a group of 40 + good friends who are reunited every year at our home away from home! This is not to mention the dozens of wonderful staff and management who we have connected with. Highlights of this hotel are:... More 

Helpful?
9 Thank lovezihua
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, firstly, we would like to thank you for taking the time and share your excellent review with other travelers. For us, it will be an honor to have you back in "Hotel Fontán Ixtapa". We are pleased to know that every time that you and your friends come back to this, "your home away from home" enjoyed your... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Beachfront
  • Free Internet
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge

Additional Information about Hotel Fontan Ixtapa

Address: Blvd Ixtapa S/N | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $72 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Fontan Ixtapa 3*
Number of rooms: 473
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Also Known As:
Resort Fontan Ixtapa
Fontan Ixtapa Beach Resort
Hotel Style:
#7 Top resorts Hotel in Ixtapa
#7 On the Beach Hotel in Ixtapa
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