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Hotel Fontan Ixtapa

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Hotel Fontan Ixtapa
Hotel Fontan Ixtapa
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779 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Penticton, BC
Reviewed 1 week ago

We visited the hotel in January and had the all-inclusive package. The location of the hotel is excellent; right on the beach and clothes for swimming and body surfing. We had an excellent hotel room on the seventh floor overlooking the beach ocean and pool area; it was pretty spectacular. The food was average, but there was a good selection...

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3Thank boborr
Montreal, Canada
Reviewed 1 week ago

We were here for our second year and we are extremely pleased with the Fontan. We traveled as friends and occupied rooms 818 and 819 with breathtaking view of the beach and sea. we feel we are really getting good service at a reasonable price. A lot of improuvement and renos have been done since last year. Good beds and...

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3Thank richardxlalo
Reviewed 1 week ago via mobile

well the food was terrible the staff was nice only one plug in the room for charging devices if you did not get to the pool or beach at 6 am forget about getting a chair on the upside great restaurants nearby were good the excursions were not value for money quite a rip off for some too many kids...

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1Thank Tish C
Ontario, Canada
Reviewed 2 weeks ago via mobile

Food was not good. Hotdogs were called sausage at breakfast. Not many choices at buffets. No beer or pop stocked in fridges in your room. I saw only 6 lounge chairs on the beach and they won't take one down there from around the pools. Pool areas very small and crowded. It may be a nice place to visit if...

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2Thank Chris M
Reviewed 2 weeks ago

Room was very clean a little dated but we were happy. My only issue was the lack of electrical outlets which were impossible to find. Once we discussed this with other travelers we found one under the desk but it is not easily found. I would ask the bell hop to show you where they are when your bags are...

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1Thank Heidi A
Ontario, Can
Reviewed 2 weeks ago

We stayed at the hotel as a family from Dec 24 – 31 as a family of 5 ranging in age from 22 to 75. We have travelled extensively throughout the Caribbean, Cuba, Costa Rica and gone on a number of cruises. This was our 2nd visit to Ixapa but our first to the Fontan. 3 yrs ago we stayed...

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9Thank LOVETOTRAVEL
Toronto, Canada
Reviewed 3 weeks ago

Wow, what an experience, The Fontan offers it all!! You get to practice your Spanish as virtually none of the staff speak a word of English!! Awesome. You get to see nature at its best! They have birds landing on your table and even on your plate while your eating. Can you imagine and there is no extra charge!! You...

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3Thank SCP671209
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Thank you for taking the time to give us your personal review. I do speak a word of English and i listen to you. About the birds is a tropical open area and it happens all over the resorts zone area. Sorry for not meeting your expectations. We will continue with our renovations to improve and offer you...

Fort Saint John, British Columbia, Canada
Reviewed 3 weeks ago via mobile

First the good: amazing location with the perfect sand beach, right in the middle of all the action and not far from anything. The grounds were beautiful! It's an older facility but they are obviously doing lots of updating and a newly refinished adult only pool with swim up bar and another cafe area overlooking the beach were finished and...

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3Thank DejaInCanada
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Thank you for taking the time to post a review about "Hotel Fontán Ixtapa" We are working hard on the updates to offer you a better quality resort. If you saw many children's is because we are most a familiar Hotel. We do announce the activities all the time in both languages with the intention of all our...

Calgary, Alberta, Canada
Reviewed 3 weeks ago

Do not stay at this place, not even for free. Food is not only horrible, but, served in a filthy manner. The pool has people in it, in their street clothes, security just says that Mexcians do what they want. Obviously I complained. The rooms (we had 3 rooms rented) are all bad. Ruined floors, sagging ceiling tiles in the...

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2Thank Heidi N
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, We are truly sorry for not meeting your expectations. We do have a different menu for every day in the week. Our bars are closed at 1:00 am every day when our disco night is over. Sorry if the staff make you wait 45 minutes to attend you. unacceptable and unbelievable. We will continue working on renovations as...

Calgary
Reviewed 3 weeks ago via mobile

Best part was the great and I mean great free wifi signal all over the hotel even at the beach. This hotel's wifi is better then most Canadian hotels I've been too. Nice beach and pools only went in the new pool that's supposed to be for adults only but children were getting in. The most annoying part was getting...

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1Thank Erin.miss C
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Firstly, i would like to thank you for your visit and post a review about your recent experience. Thank you for your positive comments, we are working all the time to improve and offer you a better service. We do have the new safety deposit boxes in every room, TV´s, door locks, our deluxe new pools...and this renovations...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms

Additional Information about Hotel Fontan Ixtapa

Address: Blvd Ixtapa S/N | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $73 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Fontan Ixtapa 3*
Number of rooms: 473
Reservation Options:
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Also Known As:
Resort Fontan Ixtapa
Fontan Ixtapa Beach Resort
Hotel Style:
#7 Top resorts Hotel in Ixtapa
#7 On the Beach Hotel in Ixtapa
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Fontan Ixtapa staff and other travelers.
66 questions
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Questions? Get answers from Hotel Fontan Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room in the north tower are the better location.”
 of 5 bubbles Merlynterra, Nov 17, 2016 | Read review
“higher floor to me aare perfect because you see the ocean and the beach some garden views”
 of 5 bubbles Anthony055, Nov 15, 2016 | Read review
“When you get to the hotel please just ask very politely what you would like and the staff will do their best to help you .”
 of 5 bubbles 103carolec, Sep 10, 2016 | Read review
“Stay somewhere else. If u can get an ocean view room with NO extra charge then go for it!”
 of 5 bubbles E6977FCdans, Jul 24, 2016 | Read review
“choose the closest room to the beach”
 of 5 bubbles I4840LKrogerp, May 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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