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Hotel Fontan Ixtapa

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Hotel Fontan Ixtapa
Hotel Fontan Ixtapa
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724 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well this in January we went to Ixtapa and stay at the hotel Fontan for 12 weeks just love it and know we are going back for 17 weeks we are already book leaving on December and coming back in April. With all the renovation done on the hotel can wait and tell you when we come back from the... More 

Helpful?
Thank Carole C
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear Carole C, In the name of all staff, i would like to thank you for share such a wonderful review about your stay. We are really pleased to know that you are coming back to "Hotel Fontán Ixtapa", this means that we meet your expectations and we will continue working hard to provide you an amazing experience every visit... More 

Regina Beach, Canada
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 24, 2016

Had to pay too much for upgraded rooms even though we had paid for all-inclusive rates. Reception not willing to answer any of our concerns. Front desk just don't give a crap as to what you booked and paid for before you got there. Can't recommend this place. Too many bad things going on.

Helpful?
Thank Dan S
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Thank you for taking the time to post a review about your stay in last February. We do have different types of reservations, garden view or ocean view and there´s an additional charge for the ocean view. We are truly sorry that you give us a negative review just for not give you an ocean view room with... More 

Travelers are raving about these Ixtapa hotels

2 reviews
3 of 5 stars Reviewed July 22, 2016 via mobile

Unsatisfactory and average pool was to close to the lobby for me. Staff were not knowledgeable or concerned to help. Food not available enough Lines for a drink at bar were long. Had to wait up to 15-20 mins. Food was less than desirable. Not much variety. Compared to my 40th other stays throughout mexico. So....disapointed

Helpful?
Thank Lisa D
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear Lisa D, We appreciate that took the time to give us your comments about your recent stay. We would like to express our most sincere apologies for the experience that you had during your visit. Your comments have been shared to our Food & Beverage department to improve. We are on renovations transition and we hope you give us... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 29, 2016 via mobile

One of the best experiences We've ever had.The room was very spacious and comfortable and super clean, also the view was beautiful. We loved and enjoyed each and everyone of the the hotel amenities (has too many) specially the pool and the entertainment/animation where my kids had a lot of fun. The hotel personnel was very kind and friendly I... More 

Helpful?
2 Thank Lizabgonz
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Firstly, we would like to thank you for your visit. Also, i would like to take this opportunity to thank you for taking the time to share such a positive review. I am glad to know that you and your family enjoyed the activities. We gladly invite you to visit us again in the near future, and you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2016

Well, i don't know were should i start, there are so many good things in this hotel that let me amazed specially the service that the staff offers, the restaurants, the pools and the good thing is that is close to the beach so, if the pools are full there is always a second option that is go to the... More 

Helpful?
1 Thank Javier V
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Firstly, we would like to thank you for visiting "Hotel Fontán Ixtapa" and share your wonderful experience. We are pleased to know that you enjoy the service, pools, restaurants and the wonderful Ocean at the Mexican Pacific. We will be glad to have you back and pamper you once again. Kind Regards.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2016

This hotel was a very nice place to spend my day, it was a very relaxing day and fun, the swimming pools were nice and also the service that the staff were so nice. At the time that i had to leave i did not wanted to and i think about to come back again.

Helpful?
1 Thank Roger P
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Thank you for taking the time to share this positive review, about "Hotel Fontán Ixtapa" We are glad to know that you had a wonderful experience with us. We kindly invite you to visit us again and enjoy a few changes we are making. We hope to see you in the near future. Best Regards.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 10, 2016 via mobile

All of the entertainment team are so awesome and fun! Love Rafael, Carlos, Hugo, Margarito, Mauro and the DJ!!! Made our stay very enjoyable :) Also the bartenders and staff are all so friendly and nice as well, we had an amazing trip because of all of them :) Will definitely be back!!

Helpful?
2 Thank Katelyn H
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear Guest, We would like to thank you for taking the time to share such a wonderful review. We are more than glad to know you enjoy the activities and will personally give your kindly message to the staff. We are happy to know that you are planning to come back. we are looking forward to pampered you again with... More 

westbank
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 27, 2016

Holiday on a budget. Clean, central, on the beach, great views day and especially at night. Mexican family resort. enjoyed meeting and watching kids play in the pool and sand. Rooms spacious with lots of hot water. Quiet and very safe for two women travelling alone. Rodrigo, at the hotel travel desk, amazing man, very knowledgeable about surrounding area and... More 

Helpful?
2 Thank gdean
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, On behalf of the staff and Management of "Hotel Fontán ixtapa", we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to the Mexican Pacific. Please be confident that we’ve shared your comments with our team as motivation... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 19, 2016 via mobile

This is not a 3 1/2 star as stated. I will say we had the best Bell hop Sergio and Virginia at the first restaurant was an awesome waitress. We had bugs or beaches in our room the first three days. Our room was not clean and we did get put into a new room on the 8th floor after... More 

Helpful?
1 Thank Brendalily F
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Thank you for taking the time to share your review. We are truly sorry for not meeting your expectations. We are working on fully renovations to improve and provide you a better service. I hope you give us the opportunity in the future to serve you again. Bes regards.... More 

Kingston, Canada
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed April 8, 2016

I took a chance based on reviews that stated it was clean. I've been 3 star to Mexico before and I am not hard to please on vacation. This place is so banged up and dinged on every surface its hard at first to tell if it is clean or not. Its not! I wish I had my pix to... More 

Helpful?
2 Thank Lori G
Miguel C, Director de Relaciones Públicas at Hotel Fontan Ixtapa, responded to this review

Dear guest, Thank you for taking the time to share your personal review. We are truly sorry for not meeting your expectation. Probably you saw many kids playing because we are most like a familiar Hotel. We know the Hotel need some renovations, that´s why we are taking proactive action starting in may of this year with the remodeling plans.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Beachfront
  • Free Internet
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge

Additional Information about Hotel Fontan Ixtapa

Address: Blvd Ixtapa S/N | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $72 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Fontan Ixtapa 3*
Number of rooms: 473
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Also Known As:
Resort Fontan Ixtapa
Fontan Ixtapa Beach Resort
Hotel Style:
#6 On the Beach Hotel in Ixtapa
#7 Top resorts Hotel in Ixtapa
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