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Azul Ixtapa Beach Resort & Convention Center

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Blvrd Playa Linda Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1316)
360
Panoramas (10)
Pool & Beach (286)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 03/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Azul Ixtapa Beach Resort & Convention Center
Updated 03/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 25 hotels in Ixtapa
Location
Cleanliness
Service
Value
Azul Ixtapa Beach Resort & Convention Center is ideal for both leisure and business travelers, offering an all-inclusive plan with all meals, beverages and activities provided. Couples, families, groups and convention attendees will enjoy the Resort’s ocean front setting, our Mexican and International cuisines and a wide range of water sports and recreational activities. Azul Ixtapa Beach Resort & Convention Center is conveniently located just 30 minutes from the Zihuatanejo International Airport (Code: ZIH) and a short distance from the Ixtapa Marina, golf courses and shopping areas. The Resort has 400 rooms including: Deluxe, Deluxe with Balcony, Junior Suites and Presidential Suites, all with a splendid sea view. The Resort also offers rooms for non-smokers and for people with disabilities.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Indoor play area for children
Parking
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness classes
Coffee shop
Restaurant
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Game room
Mini golf
Snorkeling
Tennis court
Aerobics
Bicycle tours
Billiards
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Infirmary
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Flatscreen TV
Complimentary toiletries
Private balcony
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Bay View
Languages Spoken
English, Spanish
1485Reviews210Q+A100Room tips
Traveler rating
  • 721
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  • 193
  • 76
  • 82
Time of year
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Language
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  • English
Popular mentions
Heatrav11 wrote a review Jan 24
2 contributions
Everything went smoothly at check-in. Drinks upon arrival. All rooms face the ocean and we opted for the balcony suite which had a king bed. If you want a coffee maker you must ask for it and there are no drinks in the fridge. The next day we booked our a la cartes and PCR tests. The Dr and assistant come into your room and swab. Test results back on the next day! Negative for ourselves and the other couple we travel with. Buffets are a minor hassle since the dish the food out for you but wouldn't have it any other way. Omlettes were fantastic and learned of a few more dishes to try. The pool area, we went down early to reserve to get the spots we wanted. Bar service at the pool was pretty good except for one day. I will say, navigating the resort and pool area wasn't my Forte. Go here, then there, walk a bit, then turn again. Ugh! That part wasn't for me. BUT, the main reason the writing this review is for MARY'S MASSAGE just down the beach. The sign cannot be made out, however, it is by the catamarans. So be sure to go. $450 pesos and such a wonderful massage. Also, don't miss out on Frank's Bar and Grill in Ixtapa. Excellent food!
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Manuel Durán, Other at Azul Ixtapa Beach Resort & Convention Center
Responded 3 days ago
Dear Guest: Thank you for taking your time to provide us with your feedback on the service provided during your stay. We will follow up on the observations mentioned. Abaut the massague is not a service from hotel, there is a spa in the Azul Grand, you can find the best prices. We hope that in the near future you will consider giving us the opportunity to provide you with the service you deserve. Sincerely.- Quality Control Department
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Kelly B wrote a review Jan 21
3 contributions
I loved the packed sand beach and safe ocean, I loved that there was a lounge chair easy to get, the pool was clean, bathrooms easy to get to, loved the coffee shop. My only negative would be nightly entertainment but that's only because of COVID it took us 2 days to find where it was.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Manuel Durán, Other at Azul Ixtapa Beach Resort & Convention Center
Responded 6 days ago
Dear Kelly: Thank you very much for your visit and comments that you leave us through this medium, we are pleased to know that you had a great time and that the service provided has been satisfactory, we hope you visit us again. Best regards. Sincerely, Quality Control Department.
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Justin W wrote a review Jan 2
6 contributions
Overall a very good experience at the Azul Ixtapa. We came for a family trip for New Years and the hotel is a great all inclusive option for large families. There are many activities and our young daughter was always entertained. Naomi and Samantha ran a great day program at the pool with aqua aerobics, bingo, dance comps (which I won) and some other fun games through out the day. The service was usually great, Jesus is the man around the pool followed by a close second by Sergio. Raymondo was also a top notch server in the restaurants and he made our night at the New Years event! I wish they had a sports bar of some sort as it’s Sunday and we are watching NFL in a ‘lounge’ with no food and the bar doesn’t open until 4pm. The New Years event was top notch! The band was amazing and the Phantom of the Opera theme added a very classy touch to the evening. 4 stars.. we own a timeshare here so we will be back :)
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Date of stay: January 2022Trip type: Traveled with family
Room Tip: Book your restaurant reservations asap.. the best restaurants fill up fast.
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Response from Manuel Durán, Other at Azul Ixtapa Beach Resort & Convention Center
Responded 2 weeks ago
Dear Mr. Justin, Thank you very much for your visit and comments that you leave us through this medium, we are pleased to know that you had a great time and that the service provided has been satisfactory, we hope you visit us again. Best regards. Quality Control Department.
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Polo A wrote a review Dec 2021
1 contribution
This hotel used to be ok, the location itself is very nice. HOWEVER, this is now under new management and they have destroyed what it was. The food is horrible, VERY low quality. Service, which used to be a bright point, has equally gone down. Poor staff is treated terribly by new management. They kick you out of the pool at 6pm. YES. Want to enjoy the sunset/golden hour? not here. And the drinks are also now watered down. Do yourself a favor and avoid this place.
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Date of stay: December 2021
Value
Service
Room Tip: Don't stay here
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Response from Manuel Durán, Other at Azul Ixtapa Beach Resort & Convention Center
Responded 4 weeks ago
Apreciable Poloa: Muchas gracias por su visita, le comentamos que todos los cambios que se están realizando son para mejorar el servicio y comodidades de nuestros huéspedes, lamentamos que no los haya percibido de esta manera, esperamos poder contar con su preferencia nuevamente en un futuro. Reciba saludos cordiales. Atte.- Departamento de Calidad
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billyrobins wrote a review Dec 2021
1 contribution
We had a great time, the hotel was awesome and the staff and concierge were super helpful for English speaking guests! Close to Ixtapa and great beach options! Would defiantly go back! Our server at the Lobby bar Jesus was super helpful and we had a blast with him as he helped teach us some basic Spanish!
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Manuel Durán, Other at Azul Ixtapa Beach Resort & Convention Center
Responded 4 weeks ago
Estimado Sr. Robin: Agradecemos su visita y el tiempo que dedicó en dejarnos sus comentarios, es un placer saber que disfrutó su estancia y que encontró personas que le brindaron un excelente servicio, esperamos contar con su preferencia nuevamente. Atte.- Departamento de Calidad
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PRICE RANGE
$131 - $246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia azul ixtapa hotel ixtapa, sol melia azul ixtapa, sol melia ixtapa
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
NUMBER OF ROOMS
400
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Frequently Asked Questions about Azul Ixtapa Beach Resort & Convention Center
Which popular attractions are close to Azul Ixtapa Beach Resort & Convention Center?
Nearby attractions include Ciclopista de Ixtapa (1.8 miles), Isla Ixtapa (0.9 miles), and Delfiniti (2.4 miles).
What are some of the property amenities at Azul Ixtapa Beach Resort & Convention Center?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Azul Ixtapa Beach Resort & Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Azul Ixtapa Beach Resort & Convention Center?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Azul Ixtapa Beach Resort & Convention Center?
Yes, free parking is available to guests.
What are some restaurants close to Azul Ixtapa Beach Resort & Convention Center?
Conveniently located restaurants include El Faro, Restaurante Condimento Hotel Emporio Ixtapa, and El Tiburon de la Costa.
Are there opportunities to exercise at Azul Ixtapa Beach Resort & Convention Center?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Azul Ixtapa Beach Resort & Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Azul Ixtapa Beach Resort & Convention Center?
The staff speaks multiple languages, including English and Spanish.
Does Azul Ixtapa Beach Resort & Convention Center have any great views?
Yes, guests often enjoy the harbor view available here.
Is Azul Ixtapa Beach Resort & Convention Center accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.