Azul Ixtapa Beach Resort & Convention Center
Paseo Punta Ixtapa, Lote 2 Zona Hotelera II, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
Enter dates to see prices
Full view
View all photos (1,983)1,983
360
Panoramas (10) 
Pool & Beach (328)
View prices for your travel dates
About
#11 of 26 hotels in Ixtapa
Location
4.0
Cleanliness
4.4
Service
4.3
Value
4.0
Azul Ixtapa Beach Resort & Convention Center is ideal for both leisure and business travelers, offering an all-inclusive plan with all meals, beverages and activities provided. Couples, families, groups and convention attendees will enjoy the Resort’s ocean front setting, our Mexican and International cuisines and a wide range of water sports and recreational activities. Azul Ixtapa Beach Resort & Convention Center is conveniently located just 30 minutes from the Zihuatanejo International Airport (Code: ZIH) and a short distance from the Ixtapa Marina, golf courses and shopping areas. The Resort has 400 rooms including: Deluxe, Deluxe with Balcony, Junior Suites and Presidential Suites, all with a splendid sea view. The Resort also offers rooms for non-smokers and for people with disabilities.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Children Activities (Kid / Family Friendly)
Parking
Pool / beach towels
Outdoor pool
Fitness classes
Coffee shop
Restaurant
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Game room
Mini golf
Snorkeling
Tennis court
Water park
Aerobics
Bicycle tours
Billiards
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Kids club
Kids pool
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Infirmary
24-hour front desk
Laundry service
Ironing service
Show more
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Hair dryer
Private balcony
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Spanish
Location
Paseo Punta Ixtapa, Lote 2 Zona Hotelera II, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $11/day
1768Reviews213Q+A100Room tips
Reviews
Traveler rating
- 910
- 462
- 214
- 81
- 101
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
My message is this, I was at your establishment March 15 for a day pass my wife, my granddaughter and myself and I was so disappointed, the place is totally run down the pictures you show on line are a total mis representation of your facility. The pool tables are all a mess torn etc., shame the floors are dirty the pool areas are a disaster, shame. Its not safe the staff was un friendly a total disaster. One thing about your business' is there is another group right behind the ones that left, I call it fresh meat. But I can TELL YOU THIS one good turns into three one bad turns into 10! So good luck with that I will be telling everyone about your place, shame on you this place is a dump as far as I am concerned. As with the total experience I do not expect to hear back from the management Marc Tourangeau Shame on you!…
Read more
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manuel Durán, Otro at Azul Ixtapa Beach Resort & Convention Center
Responded Apr 15, 2023
Dear Marc: Thank you for having taken your to provide us with your comments about the service provided during your stay for which we are taking necessary actions with the areas involved. we hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially, Quality Control Department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leo G wrote a review Oct 2022
The hotel has great amenities and in good conditions, room are very comfortable and has a good price-quality feeling. Food at the buffet is very simple and always the same, they can improve for sure but the quality of food is very good. The speciality restaurants are very good and delicious highly recommended. In general I had a great experience and a relaxing vacación, it’s a hotel where you can relax with family and friends
Read more
Date of stay: October 2022Trip type: Traveled with friends
Value
Location
Service
Room Tip: Try to do the chek-in a little bit earlier since you might find a lot of people at 3 pm
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manuel Durán, Otro at Azul Ixtapa Beach Resort & Convention Center
Responded Oct 27, 2022
Dear Leo G., Thank you very much for taking the time to provide us with your comments regarding your recent stay with us, we are glad to know that you had a very pleasant stay and we will gladly take your recommendations to improve the variety of the buffet, we hope to have your appreciable visit again In this your house, receive a cordial greeting. Cordially Quality Department.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well, my personal experience was great, there are some issues that can improve, but it's a nice place. Waiters are amazing people. Thank you very much Roberto, Jesus, Victor, Andres, excelent waiters. Thank you so much to all the personal at the CAFE they were fantastic... An amazing experience in a lovely place, great people and good sevices.
Read more
Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manuel Durán, Otro at Azul Ixtapa Beach Resort & Convention Center
Responded Oct 7, 2022
Dear Raul L, We are infinitely grateful for having dedicated your valuable time to share your experience regarding your recent stay with us through this means, we are pleased to know that you enjoyed your stay in this your home, we will gladly extend your congratulations to our aforementioned colleagues, it will be a honor to serve you again in the future. Cordially Quality Department.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room is not 5 stars, facilities well but the distance from the rooms on 3 and upper floors to the pools is very large, you may take two elevantors, please take this matter in consideration if you are visiting with children. Food ins restaurants is normal, do not expect a flavors party.
Read more
Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: if you are looking to avoid local turism, this is not an option
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manuel Durán, Otro at Azul Ixtapa Beach Resort & Convention Center
Responded Aug 30, 2022
Dear Raul L, Thank you very much for your visit and for sharing your appreciable comments about your recent stay with us, you could give us more information about your stay such as the name of the owner, dates in which you were staying, etc. to the mail: Controldecalidad@azulixtapa.com this to be able to give a more timely follow-up, we will be aware of your comments and receive a cordial greeting. Cordially Quality Department.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a fairly nice hotel with an all inclusive meal plan. With fair quality although don’t expect specialties. Pools are nice although crowded and they absolutely expect you to wear a mask even around the pool when you ask for a drink. The best place is at the shoreline at the sea. There you can rent jet skis or go on a boat ride. Be advised these vendors are not from the hotel and bargain is permissible.
Read more
Date of stay: November 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manuel Durán, Other at Azul Ixtapa Beach Resort & Convention Center
Responded Aug 9, 2022
Dear José M: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay and look forward for the opportunity to welcome you again in the nearest future. Cordially, Quality Control Department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Had a very good experience with the family we enjoyed the whole week we stayed. Our waiters did an excellent job they were very attentive. Thank you very much Alberto, Jesus, and Luis they are located at the pool bar! Also our velero guide Brandon was great! Once again thank you to all the staff!
Read more
Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manuel Durán, Otro at Azul Ixtapa Beach Resort & Convention Center
Responded Aug 1, 2022
Dear nayelyd, We are pleased to know that you enjoyed an excellent vacation and that you have received good attention from our collaborators who mention us in your comments, we hope that very soon you will return to this your home, it will be a pleasure to assist you again, receive cordial greetings. Cordially, Quality Control Department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great service by all the waitress… Felipe was great All the kids facilities are awesome, mini club and pools are really nice. Food is ok but having special dinner is a plus. Rooms are good, clean and have good amenities. We all enjoy the hotel.
Read more
Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manuel Durán, Otro at Azul Ixtapa Beach Resort & Convention Center
Responded Jul 30, 2022
Dear Ruben F, Thank you very much for your visit and for sharing your experience about your recent stay with us, we are pleased to know that you spent a pleasant stay in this your home as well as enjoyed our facilities, it would be an honor to serve you again in the future. Cordially, Quality Control Department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All the people in the hotel are very kind and customer oriented, the quality of the food is exceptional very tasty and with a nice variety. The accomodations are clean, and sufficient to be always enterntain. It was a very nice and great overall experience.
Read more
Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Manuel Durán, Otro at Azul Ixtapa Beach Resort & Convention Center
Responded Jul 20, 2022
Good morning appreciable Riccardo, Thank you very much for your visit and for sharing your experience regarding your recent stay with us, we are pleased to know that you had an excellent experience on your holidays in this your home, we hope to have the opportunity to attend you again in the future. Cordially, Quality Control Department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No good, ac didn’t work. Gave us a standing fan Could not change our room us because they refused to refund the upgrade. All the chairs are reserved by guest throughout the entire day regales of all the signs posted that it is not permitted, impossible to get seating at speciality restaurant. Unless you tío big tío the ladies at reservation desk. Same with the pool chairs. All inclusive sucks because you still have to pay big todo to get good service and use amenities.
Read more
Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Manuel Durán, Otro at Azul Ixtapa Beach Resort & Convention Center
Responded Jul 18, 2022
Dear Alexander Lozano, Thank you very much for your visit and valuable time in sharing your experience, we inform you that we did the investigation corresponding to your case which is as follows; we received a report that the air conditioning in your room did not cool enough, since it was in operation, in the first option you were offered a change of room which you did not accept, since you requested a room a room on the same floor and we did not have the availability, you were offered support with a provisional fan, again the next day the report was received and you were offered another change of room and you accepted for change of hotel, we are very sorry for the situation, but the attention was given at the time of your stay; we hope to have the opportunity to anticipate you again in the future, cordial greetings. Cordially, Quality Control Department
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been to this hotel for a second time after few years. What a regret! Beach: 👎 It is super small, full of stones, water was really dirty with loads of dead fish. Rooms: 👍 They are of a good size and clean. Food: 👎There are three buffet restaurants, but all of them serving the same food, not overly tasty. Entertainment: 👎👍The DJ music in the night was not good, and since it was in the main building, it was very noisy despite the closed doors of the room and an AC being switched on. Shows were more less ok, even though they were in a cheep side. There were billiards, table football and table tennis, but all were super old. Activities:👍👎 The activities and people were really good. Even though for example, bicycles for the outside biking roots were so old that I needed to change mine twice. Service and stuff: 👎👎This is probably the worst of all. They were all very focused on their own stuff, not friendly, not trying to be helpful at all. At the check I , I was assigned a room that already had people in it. Then I was assigned another room that was a downgraded to what I have paid for. But the stuff, manager included, didn’t want to listen to me, we’re very offensive and with no willingness to help. After more than 3 hours spent at the reception, I finally got offered a late check out, but still they didn’t want / have the room that I paid for and were constantly repeating the robotic answer that they want to help and that the fault was of the agency I have booked with (even though I have paid directly at the hotel). Overall, for this amount of money, travelling very often o Ixtapa, as a fact I know that there are much better hotels, with better beaches, entertainment and service than this one.…
Read more
Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Manuel Durán, Other at Azul Ixtapa Beach Resort & Convention Center
Responded Apr 18, 2022
Apreciable sr. Marko: Muchas gracias por su reciente visita, le comentamos lo siguiente: En fechas cercanas las playas del estado de Guerrero entre algunas del litoral del pacífico han sido afectadas por un fenómeno similar a la marea roja, por lo que ha afectado a la fauna acuática, en cuanto a lo que menciona del servicio se estará trabajando con cada jefe de área para la mejora continua, reciba saludos cordiales. Atte.- Departamento de Calidad
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$229 - $290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia azul ixtapa hotel ixtapa, sol melia azul ixtapa, sol melia ixtapa
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
NUMBER OF ROOMS
400
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingAZUL IXTAPA BEACH RESORT & CONVENTION CENTER $189 ($̶2̶7̶8̶) - Updated 2023 Prices & Resort (All-Inclusive) Reviews - Mexico
Frequently Asked Questions about Azul Ixtapa Beach Resort & Convention Center
Which popular attractions are close to Azul Ixtapa Beach Resort & Convention Center?
Nearby attractions include Ciclopista de Ixtapa (1.8 miles), Isla Ixtapa (0.9 miles), and Playa Linda (0.8 miles).
What are some of the property amenities at Azul Ixtapa Beach Resort & Convention Center?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Azul Ixtapa Beach Resort & Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Azul Ixtapa Beach Resort & Convention Center?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Azul Ixtapa Beach Resort & Convention Center?
Yes, free parking is available to guests.
What are some restaurants close to Azul Ixtapa Beach Resort & Convention Center?
Conveniently located restaurants include El Faro, Restaurante Condimento Hotel Emporio Ixtapa, and Bistro Soleiado.
Are there opportunities to exercise at Azul Ixtapa Beach Resort & Convention Center?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Azul Ixtapa Beach Resort & Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Azul Ixtapa Beach Resort & Convention Center?
The staff speaks multiple languages, including English and Spanish.
Does Azul Ixtapa Beach Resort & Convention Center have any great views?
Yes, guests often enjoy the harbor view available here.
Is Azul Ixtapa Beach Resort & Convention Center accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.