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Holiday Inn Resort Ixtapa

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Holiday Inn Resort Ixtapa
Holiday Inn Resort Ixtapa
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1,083 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Resort Ixtapa
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Showing 649: English reviews
Detroit,MI
2 reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed November 19, 2006

We chose this property for our stay in Ixtapa as we had went to the Presidente in Los Cabos last April and had a wonderful time there. I had emailed the Manager, Mr. Juan Perez-Breten prior to our stay and from the moment we arrived at the airport and were promptly delivered to the hotel we had an awesome stay.... More 

Helpful?
14 Thank Paula&Doug
Florida
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 24, 2006

We are Platinum Members and try to stay with the Holiday Inn brand when ever we can. The staff was very pleasant for the most part (front desk is a bit on the rude side). We always enjoy our stays in the area as we return on an average of 4 times a year! We are a little disappointed not... More 

Helpful?
9 Thank chicklogic
Calgary AB
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed October 12, 2006

My boyfriend and I took my mom to the presidente for her 60th Birthday. We had a great time. The hotel was nice and the maids always left a flower petal design on the pillows when thy made up the room . I of course tipped a few coins every morning. Food was OK. I encourage guests to take advantage... More 

Helpful?
16 Thank JennyBear13
Edmonton
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed October 5, 2006

If you are looking for a typical North American luxury hotel this is not the place for you. BUT if you are looking for a pleasant hotel, with excellent service to spend your holiday, you can’t go wrong with the Presidente. The lobby and common areas are quite elegant, and the hotel is very clean. Their a la carte restaurants... More 

Helpful?
21 Thank ksen'ka
Solgohachia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 18, 2006

We stayed for 5 days in Sept '06 at the Presidente and were truly amazed by the beautiful people and the resort itself was very pretty, too. But the employees were what made our stay so awesome. It rained the entire time we were there but the people working at the hotel smiled so much while they worked that we... More 

Helpful?
10 Thank Arkansans
Hastings Michigan
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 16, 2006

We stayed at the Presidente Intercontinental for a week in January 2006. This was our 3rd time there in 2003 & 2005 we stayed each time for 2 weeks. We had a wonderful time and had great service and food. We are planning on a 2 week stay in January 2007.

Helpful?
7 Thank donnaw305
EB-QIM, Quality Improvement Mgr. at Holiday Inn Resort Ixtapa, responded to this review

Thank you for your very kind comments and we look forward to having you with us again. If you would like to contact me by email with your name & dates, I would very much like to "meet & greet" you upon your arrival at the Hotel. Sincerely, Esthela Buenaventura Quality Improvement Mgr. More 

Cardiff, UK
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed August 26, 2006

LOVED the Presidente Ixtapa! We stayed for 8 nights all-inclusive (8/5/06 to 8/13/06) to celebrate my mums 60th birthday, and also mine and my partners birthdays, and enjoyed every minute. We were a little worried before we went having read some of the negative comments of some people on this website but, in our experience, found that the reported negatives... More 

Helpful?
25 Thank rhodri
Illinois
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 21, 2006

My wife and I have been to All-Inclusives in different spots in Mexico 5 times previously, and have had nothing but quality food and service each time. Had a very nice vacation here with my wife 7 years ago, so we thought it would be great to re-visit the Presidente with a 5 night stay. Wrong. Checked in and went... More 

Helpful?
8 Thank uffda1965
EB-QIM, Quality Improvement Manager at Holiday Inn Resort Ixtapa, responded to this review

I have just reviewed your comments regarding your stay at our Hotel. Please allow me to clarify some of the issues stated. I am assuming you were our guest during the period when the pool bar's thatched roof was under re-constuction, whereas that section of our pool area was closed ..causing more activity in the area which we call the... More 

Travelers are raving about these Ixtapa hotels

Ontario Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 11, 2006

Even after reading all the terrible reviews I had decided to think about giving Intercontinental a try. I cannot get confirmation on a room type. Calling corporate Intercontinental, I am told by agent that Oceanfront King bed Deluxe has large sit out balcony upgraded amenities, iron & board, hairdryer, reserved beach lounges, wine & canapes daily, n/c room service, n/c... More 

Helpful?
3 Thank Hola9
Management response:

Thank you for allowing us to clarify the issues that were confusing when you called regarding room descriptions and amenities. The Oceanfront King Bed Deluxe rooms are in a 3 story building located on the ocean front and have terraces with seating area. The pool is located approximately 20 meters from this building. The amenities in this room category include... More 

Queretaro, mexico
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 28, 2006

First i would like to say that Ixtapa is a place that I really like, I think is one of the prettiest beaches in Mexico (in the Pacific). This time my husband and me choose the Presidente Intercontinental hotel to stay and I can resume it, it was really bad... The location of the hotel is very good, but the... More 

Helpful?
4 Thank MonicaQRO
Management response:

Obviously it was disheartening to learn that these guests felt our employees know nothing about service, especially since our Hotel was selected as #1 in Customer Service by the InterContinental Hotel Group of Mexico. It brings to mind the saying "One bad apple spoils the barrel". We will definitely look for that particular "apple". I would also like to mention... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting

Additional Information about Holiday Inn Resort Ixtapa

Address: Boulevard Ixtapa S/N | Lote 2, Ixtapa, Zihuatanejo 40880, Mexico (Formerly InterContinental Presidente)
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $126 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Ixtapa 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Intercontinental Presidente Ixtapa Hotel Ixtapa
Presidente Intercontinental Ixtapa
Intercontinental Ixtapa
Ixtapa Presidente
Presidente Hotel Ixtapa
Presidente Ixtapa
Hotel Style:
#10 Top resorts Hotel in Ixtapa
#10 On the Beach Hotel in Ixtapa
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