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Holiday Inn Resort Ixtapa

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Holiday Inn Resort Ixtapa
Holiday Inn Resort Ixtapa
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1,100 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Resort Ixtapa
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Showing 652: English reviews
La Conception
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 7, 2016

Staff very nice Beach very dirty - chairs old and broken and dirty - small table dirty and old sand not clean Ocean to strong and dangerous - black flag Food ordinary and always the same - restaurant a la carte only 1 - change there menu every second days - Pool very old - old - old Very Noisy... More 

Helpful?
3 Thank croiseedeschemins
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear croiseedeschemins Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Baraga, Michigan
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 28, 2016

We visited this resort for our 9th time during the first two weeks of March this year. We were very surprised at the changes which have occurred since the resort has changed from the Intercontinental Presidente to a Holiday Inn. We were disappointed to find out that the beach and pool service has been discontinued. We don't mind going to... More 

Helpful?
5 Thank yooper851
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear yooper851 Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Longville, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 28, 2016

I travelled with my Husband and 2 teenage kids March 10-17, 2016. I must say I read some reviews prior to travel here and I was a bit nervous. However, after arrival and excitement expressed by my kids at seeing the place my nerves were calmed about the place. The ocean, the landscape is what matters and this place is... More 

Helpful?
3 Thank redheadbluesea
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear redheadbluesea, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. I am pleased to hear you enjoyed your stay in Ixtapa. It's something our staff takes great pride in, so we value your feedback. We hope you will... More 

Mississauga, Canada
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 27, 2016

We stayed here four years ago when it was El Presidente and were expecting similar quality. Not even close. The location is perfect. The ideal resort should have rooms, pool and beach in that order. The holiday inn has this. Almost all of the tower rooms and many of the low rise rooms have an ocean view. And upgrading to... More 

Helpful?
1 Thank YYZJG
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear YYZJG Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management More 

Brookfield, Wisconsin
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed March 26, 2016 via mobile

We stayed at the hotel March 18-25, which turns out to be Holy Week. The hotel was mostly filled with locals on their Spring Break, so the hotel was filled with a lot of people. We were told this isn't the norm for this resort. We were 4 of maybe 20 Americans during our stay. We loved the view from... More 

Helpful?
Thank Sarah G
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Sarah G Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management. More 

Lethbridge, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 25, 2016

Good food,good drinks,they all care to give very good service and can not say enough about the people who work there. They all do such a good job. Would go back. Go fishing for small game it was worth every dime. Very clean, love fiesta night and bbq night

Helpful?
Thank M15j
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear M15j Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 23, 2016 via mobile

We read lots of negative reviews before our visit and we were concerned that we picked the wrong place as it changed to a Holiday Inn since booking. I am so glad we didn't pay much attention to the reviews. I don't really understand how people can be so negative on vacation. Staff were very friendly, food plentiful and varied... More 

Helpful?
1 Thank slynnw
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear slynnw Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management. More 

Mississauga, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 20, 2016

Overall a lovely place - not as many amenities and services as when it was an Intercontinental but beach is lovely and weather is always warm and predictable. The staff are courteous and helpful but the front desk is very slow and English seems to be a bit of a hurdle for the front desk. The resort is clean and... More 

Helpful?
1 Thank cheshera
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear cheshera, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management. More 

Edinburgh, United Kingdom
Level Contributor
254 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
3 of 5 stars Reviewed March 20, 2016

Stayed here Feb 25-Mar 3. Booked this in December as a Presidente Intercontinental. Showed up to a Holiday Inn. Thanks Hotels.com. The room we booked showed a hammock on the patio and sitting area. Our room had a small patio and no hammock. Had to check out and check back in the next day for the better room that I... More 

Helpful?
1 Thank Vivafood
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear, Vivafood Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Denver
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 19, 2016

We were a little apprehensive about booking with Holiday Inn (formerly the Presidente) because of the reviews. But we have been meeting wonderful people there for the past 6 years, so we decided to give it another try. Let me say that it is still the same Presidente just under another name. Some of our favorite people are still working... More 

Helpful?
2 Thank LoveMexicoDenver
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear LoveMexicoDenver, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Free Breakfast
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting

Additional Information about Holiday Inn Resort Ixtapa

Address: Boulevard Ixtapa S/N | Lote 2, Ixtapa, Zihuatanejo 40880, Mexico (Formerly InterContinental Presidente)
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $121 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Ixtapa 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Intercontinental Presidente Ixtapa Hotel Ixtapa
Presidente Intercontinental Ixtapa
Intercontinental Ixtapa
Ixtapa Presidente
Presidente Hotel Ixtapa
Presidente Ixtapa
Hotel Style:
#10 Top resorts Hotel in Ixtapa
#10 On the Beach Hotel in Ixtapa
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