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Holiday Inn Resort Ixtapa

Boulevard Ixtapa S/N, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1348)
Panoramas (8)
Room & Suite (495)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Resort Ixtapa
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#6 of 24 hotels in Ixtapa
2020 Travelers' Choice Best of the Best
Holiday Inn Resort Ixtapa All Inclusive, is located on the shores of the golden sand of the Pacific Ocean, on the first line of Playa del Palmar, the longest certified coast in the country, in the heart of Ixtapa -Zihuatanejo. Conveniently located in the center of Hotel Zone I, opposite the commercial area that combines restaurants, a craft market and nightlife. The perfect hotel for any occasion; as a family with the little ones who will enjoy various activities on the beach or in our ChiquiClub, as a couple to observe the unforgettable Pacific sunsets in a private dinner on the shore of the beach, with your friends on a weekend getaway, or to hold the Convention of the year, here you will find everything. Holiday Inn Resort Ixtapa All Inclusive has what it takes to spend an unforgettable vacation. Get to know its 431 completely renovated rooms and have fun in a larger pool with a special area for the smallest of the family. You can also enjoy our 4 restaurants (2 buffet, 2 a la carte), free internet in rooms and common areas for up to 4 mobile devices per room, room service included and a host of activities during the day, including our bike tours and a different nightly show every night. All this, without forgetting our famous Mexican Fiesta on Saturday and Tuesday nights.
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Full view
Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Kids stay free
Valet parking
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Yoga classes
Fitness classes
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Swimup bar
Poolside bar
Game room
Mini golf
Tennis court
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Walking tours
Board games / puzzles
Nightclub / DJ
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Couples massage
24-hour security
Baggage storage
Convenience store
Currency exchange
Gift shop
Mosquito net
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Interconnected rooms available
Private balcony
Room service
Seating area
VIP room facilities
Wardrobe / closet
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Centrally Located
Languages Spoken
English, Spanish


Full view
89Good for walkers
Grade: 89 out of 100
52Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
2,570Reviews187Q+A100Room tips
Traveler rating
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  • 336
  • 172
  • 156
Traveler safety
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Popular mentions
Valeramos21 wrote a review Nov 13
Chino Hills, California53 contributions15 helpful votes
We had a fantastic week ! We got there on November 9th November 15th! Room was very clean and fresh. 2140 , it view to the Swimimg Pool , it made easy and convenient access to our room. They have 2 restaurants and 1 snack bar running all day. So kids were so happy ! At restaurant , staff is very friendly ! We met Adriana , “la capitana” she was very attentive and her custoner service was outstanding! Also we want to thank Francisco , Guillermo ,Ismael and Lourdes . We were very impress for service they provide us. Always there making sure that table was clean. We had everything we needed it. Swimimg Pool it’s no to deep , so you can enjoy it ! They have good variety of food for breakfast they offer vegetarian omelette! They offered entertainment at Night . Noche Mexicana the best , also noche de trovadora ! We highly recommend this place as family place ! We are so thankful for this amazing experience!!!
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Date of stay: November 2020Trip type: Traveled with family
Response from Bernard Verones, Director General at Holiday Inn Resort Ixtapa
Responded 1 week ago
Dear Valeramos21, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Rob wrote a review May 2020
1 contribution
All the staff were friendly and helpful. There are too many to name. Hugo, one of the entertainment coordinators, was helpful, informative and fun. We enjoyed the table cloth dinner on the beach, as we watched the sunset. I was impressed with the live music and Karaoke night. The entertainment was fun for all ages. I enjoyed the 18 kilometre bike ride with the guests from the hotel. I rode almost everyday of my stay. Book early, as it is popular. The Sunwing representatives were informative and helpful. I look forward to returning to the Holiday Inn Ixtapa.
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Date of stay: March 2020
Sleep Quality
Room Tip: Avoid the rooms across the street from the discotheque.
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Response from BVerones, Director General at Holiday Inn Resort Ixtapa
Responded May 28, 2020
Dear W1603NCdonnas, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management,
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lynnyj13 wrote a review Apr 2020
nd36 contributions23 helpful votes
This was our second time at the Holiday Inn. The beach is amazing and Carlos is the very best beach waiter you will ever meet. The food is good enough so you can find something to eat every day. The bike rides are very fun. We had a tragedy at home that caused us to cut our vacation short and Isaisis (I may have misspelled that) at the front desk was more than helpful to try and help us find a flight home. I had dealt with him on much smaller matters, like my keycard not working, and he had always been more than friendly. The people who work here are not just employees of this resort, they tirelessly go out of their way to make you, the guest, feel like family and that you matter. That is what truly sets this place apart from any other we have been to.
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Date of stay: February 2020
Response from BVerones, Director General at Holiday Inn Resort Ixtapa
Responded May 28, 2020
Dear lynnyj13, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management
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Jake L wrote a review Mar 2020
Melita, Canada31 contributions14 helpful votes
Little longer flight than PV. The place is very clean we had a garden view which was nice room 3177 nice and quiet at night to sit outside if you want. The food was very good. The snack bar was very good. The lacart is a little different only offer a few things on the menu and want you to pay for anything off if that's not the two choices . THE shopping is fun right across the street . Go to Frank's the food is awesome not a bad price have the pizza it's awesome. PEOPLE were very freindly in the shops as flee markets there not to pushy . The Beach is awesome nice walk of one end to the other in the morning sand get crazy hot by mid afternoon watch your feet. Entertainment was OK at night . The pool entertainment was fun during g the day. It stays a lot warmer during the night there than PV or Cacun . There wasn't many kids there during are stay which was nice . THey put on a huge party in the front on the Saturday night was a blast.
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Date of stay: March 2020
Response from BVerones, Director General at Holiday Inn Resort Ixtapa
Responded May 28, 2020
Dear, Jake L, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management
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Coco_mex wrote a review Mar 2020
Morelia, Mexico66 contributions18 helpful votes
I know this hotel from many years ago, it was called Presidente Intercontinental, now it's owned by holiday inn, and it shows. The food quality is not really good, the fish tastes like its been frozen for so long, the variety and taste is average, every saturday they make a mexican fiesta and it's a big deal where food is not as good as the ambiance and the show. As for activities, they used to have more and better shows, there's an activity room for teenagers with only a foosball and a pool table work properly, , they dont even have a ping pong ball for its table to be useful. same with the poll lounge chairs, they don¿t have enough, so people rush in the morning and reserve them with towels or clothes. it's an awful situation to deal with that. It seems like a good hotel but there are so man details to say otherwise such as having ants in the bathroom, elevators with no A/C, humid smell in the bathrooms, we even spoted blood stains in the hall of our floor and it took them some days to wash that off. Ths staff are mostly nice and quick to attend with a smile, but it's uncomfotable to listen to their suggestions to tip them, from the lady in the parking lot as we arrived, to the fellow fixing the broken safe in the room and some waiters who only appear as you finish every meal. I saw old people working there and they were the most respectful in that sense. Bravo for them. I would definitly go back to this hotel cause it has good things li ke the beach, the view, the drinks and the location, but i'd like to see it as good as it used to be.
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Date of stay: March 2020
Sleep Quality
Room Tip: the higher the better
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1 Helpful vote
Response from IHGService, General Manager at Holiday Inn Resort Ixtapa
Responded Apr 6, 2020
Hello Coco_mex, Welcome back. It is great to hear from one of our loyal guests. We are determined to ensure that our hotels are always clean, our service is friendly, and everything works. It seems that on your stay this was not the case. We have noted the concerns you raised specifically about the incomplete and upkeep of amenities at the property, the quality of the food and how this property has been maintained since it has transitioned. We have forwarded these concerns to Hotel Management and necessary departments so that the changes can be made, resulting in a better experience in the future. On the other hand, we appreciate that you found the location of the property to be convenient and the view spectacular. We are endlessly working to meet the standards that are set forth for all Holiday Inns. We would love for you to experience the progress we have made as we continue to elevate your travel experience and deliver a smile to your face. Looking forward to your visit in the future. Hector P Case Manager IHGService
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$122 - $230 (Based on Average Rates for a Standard Room)
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InterContinental Presidente
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
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Frequently Asked Questions about Holiday Inn Resort Ixtapa
Which popular attractions are close to Holiday Inn Resort Ixtapa?
Nearby attractions include Delfiniti (0.5 miles), Xihuacan Museum and Archeological Site (0.2 miles), and Zorros Bar Ixtapa (0.2 miles).
What are some of the property amenities at Holiday Inn Resort Ixtapa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Resort Ixtapa?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn Resort Ixtapa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Resort Ixtapa?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Holiday Inn Resort Ixtapa?
Conveniently located restaurants include El Tiburon de la Costa, Bistro Soleiado, and El Faro.
Are there opportunities to exercise at Holiday Inn Resort Ixtapa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Is Holiday Inn Resort Ixtapa located near the city center?
Yes, it is 0.1 miles away from the center of Ixtapa.
Does Holiday Inn Resort Ixtapa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Resort Ixtapa?
The staff speaks multiple languages, including English and Spanish.
Does Holiday Inn Resort Ixtapa have any great views?
Yes, guests often enjoy the ocean view available here.