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Holiday Inn Resort Ixtapa

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Holiday Inn Resort Ixtapa
Holiday Inn Resort Ixtapa
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1,100 Reviews from our TripAdvisor Community

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Showing 652: English reviews
Monterrey, Mexico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is my next visit to the Pacific after many years and really wanted to have a good vacations experience. Spent weeks reading Tripadvisor reviews and found it a bit tricky to identify which one was the best hotel option, so I chose the one with good reviews and decent price. This hotel has everything it offers, they have good... More 

Helpful?
Thank DBuentel
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear DBuentel Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management. More 

Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean good food friendly very close to the beach almost all rooms look on the ocean rooms are big enough bathroom cream the personnel will help you if need the hotel is down town Ixtapa so you are close to all the restaurant and the market. Place you just have to cross the road and there it is

Helpful?
1 Thank Carole C
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Carole C Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 31, 2016 via mobile

Just arrived and was asked for a print out of my reservation, why I don't know. Took over 30 minutes to check in because the girl Keylin, at the counter insisted on having a copy of the reservation when we were already in their system! The WiFi wouldn't work and we got a room with two beds instead of the... More 

Helpful?
2 Thank Edith G
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Edith G Thank you for your candid review. We apologize that your recent stay on his arrival. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Travelers are raving about these Ixtapa hotels

Elk Grove, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 27, 2016

Clean room, efficient controlled air conditioning. Because it was off season most (99%) were Mexican tourist, mostly from the neighbor State of Michoacan. We enjoyed some side tours but one of them we didn't like at all: A 'sail" boat 2 1/2 ride, good only for those who want to get drunk with very cheap beverages. Very bad taste on... More 

Helpful?
Thank pepebuenavista
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear pepebuenavista Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management. More 

Melbourne
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed June 5, 2016 via mobile

There is little to say about this place that is good. On the good side my room was clean, view was great. - just it had cockroaches..yes cockroaches!! And i was in a top end suite. Public areas also clean so no issues. Now for the bad and its a really long list. There is no overlap between opening times... More 

Helpful?
2 Thank Skeggles
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Skeggles, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of... More 

Morelia, Mexico
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 17, 2016

The price offered in the booking page wasnt it, they overcharged, but as we needed to room, we stayed. The room offered included breakfast, that altough it wasnt buffet, it was all included (all you wanted to breakfast), you may even breakfast twice with the condition it was before noon! HOWEVER it was really noisy and the mosquito nets were... More 

Helpful?
Thank Leo_Arias
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear Leo_Arias Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Coleta, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 6, 2016

Wow! What a beautiful place ixtapa is. Our stay at the holiday Inn was wonderful. The staff was so friendly and accommodating. They treated us like friends. Our rooms were very comfortable and the staff kept it very clean. Every day we would come in to a wonderful surprise on our bed. Whatever we needed the staff was eager to... More 

Helpful?
3 Thank MDries24
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear MDries24 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management. More 

Cranbrook, Canada
1 review
5 of 5 stars Reviewed April 27, 2016 via mobile

We had the most amazing time at this resort! The staff was wonderful, very helpful and always there when you needed something. It was very clean and the renovated rooms were beautiful. We met some very fantastic people, staff and vacationers. It was a smaller resort which was nice, not so hectic. Thank you Holiday Inn for such a memorable... More 

Helpful?
Thank lmlbeaton
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear lmlbeaton Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management. More 

Newton, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 24, 2016

Old but wonderful hotel. The people, Clofas, the towel personnel, Marisol, the evening bar waitress, Carlos and Tomas the dining room waiters, are wonderful, wonderful people. You could not ask for a better place, people and atmosphere as this place for a relaxing vacation. Enjoy enjoy enjoy. You won't be sorry.

Helpful?
1 Thank barbarafornari63
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear barbarafornari63 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management. More 

Oshkosh
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 22, 2016 via mobile

We have been going to this hotel for 10 to 15 years when it was the Presidente. So sad to see it as a Holiday Inn. Amenities have changed, food not as good but the remaining staff is fabulous. There is another review by yooper851 that is right on target. The owners are really missing the boat. They should have... More 

Helpful?
2 Thank WisconsinAlaskan
patricia032158, Manager at Holiday Inn Resort Ixtapa, responded to this review

Dear WisconsinAlaskan Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We apologize that your recent stay did not meet expectations with the new standards of the new brand. We appreciate your comments and will share these with our team so that we can continue to improve our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Free Breakfast
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting

Additional Information about Holiday Inn Resort Ixtapa

Address: Boulevard Ixtapa S/N | Lote 2, Ixtapa, Zihuatanejo 40880, Mexico (Formerly InterContinental Presidente)
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $123 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Ixtapa 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Intercontinental Presidente Ixtapa Hotel Ixtapa
Presidente Intercontinental Ixtapa
Intercontinental Ixtapa
Ixtapa Presidente
Presidente Hotel Ixtapa
Presidente Ixtapa
Hotel Style:
#10 On the Beach Hotel in Ixtapa
#10 Top resorts Hotel in Ixtapa
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