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Puerta del Mar

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52 Reviews from our TripAdvisor Community

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Showing 28: English reviews
The Other Washington
Reviewed January 29, 2010

This is a six-story hotel, and the frightening elevator mentioned by others has been removed - now it has no elevator, just a boarded up hole. If you have any challenge walking up/down stairs, this is probably not a good fit. It is at least a ten minute walk to the public beach access, across the main highway and behind...

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Thank LuvDuhSun
Friday Harbor, Washington
Reviewed December 14, 2009

Mexican hotels aren't necessarily bad, as long as you know what you're getting into. First of all, you'd better know some Spanish, because almost none of the employees speak English, incl. front desk staff. When we were there, most of the guests were native Mexican, this hotel apparently caters to Mexican families.. The rooms were spacious and clean, but had...

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1Thank rnbnut
Houston Texas
Reviewed June 30, 2009

The hotel does not compare to the beach front hotels. It is more home like. More like authentic Mexico. The service was great. The prices were very down to earth. The garden about the pool is tropical and lush. The walk to the beach is about 500 yards. We drove to the beach but the beaches we went to required...

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3Thank NoahsArkHoustonTexas
Zihuatanejo, Mexico
Reviewed March 23, 2009

One of my friends children got hurt getting out of the pool, the Hotel Manager did come to assiste them but only to take them to the Marina Hospital, not knowing the language they were just left there. At this moment no one in the Hospital spoke english and the Maniger did not ask if they needed anymore help. On...

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1Thank Daniel H
Moscow, Idaho
Reviewed November 30, 2007

I don't know what type of experience other people were looking for when they stayed at this property by I found it to be a charming, wonderful hotel and location. It has a wonderful rustic feel with the adobe-like construction (not "Flintstone-y in any way). The staff were most cordial; the two pools the hotel offered were wonderful. The grounds...

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6Thank roo
elkton, md
Reviewed July 8, 2007

It is not the most glamorous place, but its definitely comfortable, clean and the staff is nice. The only problem was the 3 flights of stairs, the elevator didn't work half the time and when it did I was too scared to ride on it. As much as I ate on my vacation the 3 flights were good for me!...

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5Thank amberlee08
California
Reviewed May 14, 2007

I stayed at Hotel Puerta del Mar on May 5-12, 2007. When we first got there, I was surprised to see how small the 1 bedroom was, so my husband asked if we could be upgraded to a 2 bedroom suite, which they kindly did. The room made me feel like I was living with the Flinstones, because the walls...

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6Thank igonz5
Corcoran, CA
Reviewed March 8, 2007

We stayed at Puerta del Mar the week of Febuary 24, 2007. On a Scale of 1 to 10 I would rate them a "6". The rooms were clean but a little worn. The kitchen appliances were old. The refrigerator although working, was in need of minor repairs. Instead of a stovetop there was a plug-in two burner portable appliance...

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5Thank tombargirl
Loma Rica, Ca
Reviewed February 25, 2007

Had a great week while staying here. Close to town center,(Bars and Restaurants), with shopping and 2-blocks from the beach. Very clean and well manicured facility. Take an air mattress to put on top of the bed, unless you like a hard bed. It's not the Taj Mahal, but it's nice and quaint. Restaurant had excellent authentic Mexican food, and...

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4Thank lomarican
Phoenix, Arizona
Reviewed October 16, 2006

From the moment my sister, friend and I arrived we knew it wasn't going to be the kind of Mexico experience we were looking for. First off, the lock on the door of our room was impossible to open. It took a number of trips up and down to find a bell man who could help. This event happened continuously....

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4Thank phoenixeducators
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Self-Serve Laundry

Additional Information about Puerta del Mar

Address: Paseo de las Gaviotas, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $56 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Puerta del Mar 2.5*
Number of rooms: 45
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Also Known As:
Puerta Del Mar Hotel Ixtapa
Puerta Del Mar Ixtapa
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Questions & Answers

Here's what travelers have asked, with answers from Puerta del Mar staff and other travelers.
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Questions? Get answers from Puerta del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are centered around the pool so every room has a good location .”
 of 5 bubbles ricoblu, Mar 18, 2016 | Read review
“Top floors are best to get good views, especially of the iguanas in the trees at the back”
  • View from behind room
  • One of many iguanas seen from behind our room
  • View of pool from room
 of 5 bubbles skyventura, Jan 15, 2016 | Read review
“Don't waste your money by coming in here unless the property owners invest to catch up with this century.”
 of 5 bubbles rzzam, Sep 5, 2013 | Read review
3 of 3
Questions? Get answers from hotel staff and past guests. Ask a question
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