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Krystal Ixtapa

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Krystal Ixtapa
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598 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Chestermere, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2016

Lets start with (WestJet Vacations) putting us on a 5hour + flight and not including at least a sandwich without charge (my fault for not checking as use to Sunwing including)! Then our WestJet bus dropping us on the street because they couldn't get to the door (Krystal) to let us off and we had to drag our bags up... More 

Helpful?
1 Thank P6463OGmikeg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2016 via mobile

My husband and I and 3 friends were in Ixtapa for 2 weeks, we stayed at the Krystal. Our rooms were clean, breakfasts were really good (ask the egg lady for bacon). Lunch and dinner buffets not so great for us but our friends liked them. With 3 days to go we found out we could order off the menu!... More 

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1 Thank Geri E
Montreal, Canada
Level Contributor
90 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed March 27, 2016

I had one of the best room at the highest floor (Club Krystal) and the sea view on the balcony was very nice. Of course, hotel is not new but the room was clean. The food and drinks from the all include were ok, regarding the price we paid.

Helpful?
Thank Thaiger1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 26, 2016

We have been coming to the Krystal for the last 7 years. We enjoy this place. Rooms may not be a 5 star but your not in your rooms enough and when you are they are comfortable. Maid service is great!! Love the pool area and beach area. Girls enjoyed playing beach volleyball this year. Pool staff are great except... More 

Helpful?
1 Thank Ldjb60
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 25, 2016

I got back from my stay last week and couldn't have been happier with the hotel and service. If you are not a fan of Mexican food, music and people......go to Vegas. I had a beautiful room (with a coffee maker) I had water and all amenities promised to me. There is always somewhere to get a drink or food.... More 

Helpful?
5 Thank Patti P
Ohio
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 24, 2016

We traveled with our 9 month old and two year old! My kids loved the pool! There is a kids pool and a larger pool, both heated :) Pay extra for an ocean view! It is well worth it! DON'T DO ALL INCLUSIVE!! The food is not very good! There are many restaurants within walking distance, Chilli Beans, The Blue... More 

Helpful?
Thank bethanneab
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 20, 2016

The pool staff and restaurant staff are wonderful, Check in staff not very friendly. Location is prime, Rooms clean and maids good. Hotel is getting old and shows. Pool great but grout is turning black. and tiles missing. Weekends are the worst with all the outside people getting deals and their unruly kids, no manners, when waiting for the elevator... More 

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Thank Janet J
Canmore, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 15, 2016

The hotel has no control over a small percentage of loud guests and this ruins the experience. DO NOT STAY HERE IF YOU VALUE YOUR SLEEP!!!!!! The security is non existent. Avoid this place. Last night there was screaming and yelling until 5 AM .......terrible experience.

Helpful?
1 Thank walker1620

Travelers are raving about these Ixtapa hotels

Vernon, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 14, 2016

The food was not very good and we are not fussy eaters! They had a very small buffet and most of the time the food was barely warm. The salad bar and soups were good but once again the soups were often only warm. The egg station was good but you had to ask the omelet lady for bacon which... More 

Helpful?
2 Thank dynamicd54
Coon Rapids, Minnesota, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 6, 2016

To start-the room was 80 degrees upon arrival, it took 5 hours to get it to 70 degrees. The view was Amazing facing the ocean-11th flr. The door to the balcony is tough to open, in fact be mindful to unlock before attempting to open as the entire frame will come away from the wall. The Fridge is locked, and... More 

Helpful?
5 Thank Terri K
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Krystal Ixtapa awaits you with 255 recently refurbished rooms & suites, all offering cozy contemporary style, and extraordinary ocean views from your private terrace. You can truly relax with your choice of one of the best beaches or the most spectacular swimming pool in Ixtapa, with its own waterfall & waterslide! Located very close to the golf course, marina, and shopping, you will be able to truly experience all that Ixtapa has to offer. ... more   less 

Additional Information about Krystal Ixtapa

Address: Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $61 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Krystal Ixtapa 3*
Number of rooms: 255
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Also Known As:
Krystal Ixtapa Hotel Ixtapa
Nh Krystal Hotel Ixtapa
Nh Krystal Resort Ixtapa
Nh Krystal Ixtapa
Ixtapa Krystal
Hotel Style:
#12 On the Beach Hotel in Ixtapa
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Questions & Answers

Here's what travelers have asked, with answers from Krystal Ixtapa staff and other travelers.
31 questions
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Questions? Get answers from Krystal Ixtapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean view is the really great, but only fot the top floors”
 of 5 bubbles ivanvx1, 4 weeks ago | Read review
“I don't think there's a bad room in this hotel.”
 of 5 bubbles T1795BTjenniferw, Jun 9, 2016 | Read review
“Upgrade to the Ocean View room, I loved it!”
 of 5 bubbles 873kahlaa, Jun 1, 2016 | Read review
“Get higher than floor 5 to avoid the pool noise and get an ocean view which is awesome.”
 of 5 bubbles Craig09262014, May 29, 2016 | Read review
“rooms on the higher floors are best”
 of 5 bubbles 212tommy58, May 18, 2016 | Read review
5 of 5
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