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Krystal Ixtapa

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Krystal Ixtapa
Krystal Ixtapa
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574 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Mexico City, Mexico
Level Contributor
185 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Its been 14 years since Ive come to Ixtapa and it hasnt evolved. Neither has this hotel. Probably one of the best back then, not so much right now. Its not bad but its very old and it needs maintainence. The bar smells, the lighting in the rooms is just hideous, towels are really really old, the pool is small... More 

Helpful?
Thank Luisitorey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 9, 2016

I've been to the Krystal 3 times. We love it there. The staff is super friendly and accommodating. The hotel is clean and our rooms were freshened up daily. The food is not bad considering, you won't walk away hungry.

Helpful?
2 Thank Jennifer W
Ponoka, Canada
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 1, 2016

I stayed at the Krystal Ixtapa for two nights during the first week of April 2016. This resort was nice, nothing fancy but still nice. I loved the ocean views from my room!! The food was good, that staff were so nice, and the overall nice!

Helpful?
2 Thank Kahla A
Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 29, 2016

Traveled to Ixtapa on West-jet Vacations. A good 4 hour flight and landed at Zihuatanejo Airport. From there is was a quick 20 minute bus ride to the Ixtapa resort area. The area is a quiet secluded beach front location that has about 20 hotel or condo complexes right on the beach. It is a public beach that is about... More 

Helpful?
2 Thank Craig09262014
Zihuatanejo, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 18, 2016

We were at the Krystal in February for 12 days,its a nice old resort with a good staff.We were on the 10th floor with a beautiful view. I did say the place is old rite?The music by the pool way to loud,and there were at lease 20 to 40 kids in the main pool all the time ,We will never... More 

Helpful?
1 Thank 212tommy58

Travelers are raving about these Ixtapa hotels

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 30, 2016 via mobile

Great service and lots of fun activities, but rooms are in bad condition and need to be remodeled and updated, this hotel is stuck in the 60s-70s. If you are expecting a great hotel this is not for you. The Krystal needs serious overhaul.

Helpful?
1 Thank Michael M
Charlottetown, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 15, 2016

My husband and I recently traveled to this "resort" with three of our friends. It definitely felt more like a hotel experience than an all inclusive resort experience we were hoping for. The meals were nothing special. I am not a picky eater and I never ate much. The desserts we atrocious. No flavor to anything really. The loungers around... More 

Helpful?
1 Thank Jennifer Z
Saskatoon, Canada
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed April 11, 2016

The Krystal Ixtapa is a beautiful property and most of the rooms have STUNNING ocean views (ask for a high floor)! The pools can be quite busy (and when we were there there were lots of locals ... not a bad thing, just know what to expect!!) The wifi was good and I had it in my room ... They... More 

Helpful?
Thank Kelly K
Chestermere, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 4, 2016

Lets start with (WestJet Vacations) putting us on a 5hour + flight and not including at least a sandwich without charge (my fault for not checking as use to Sunwing including)! Then our WestJet bus dropping us on the street because they couldn't get to the door (Krystal) to let us off and we had to drag our bags up... More 

Helpful?
1 Thank P6463OGmikeg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 2, 2016 via mobile

My husband and I and 3 friends were in Ixtapa for 2 weeks, we stayed at the Krystal. Our rooms were clean, breakfasts were really good (ask the egg lady for bacon). Lunch and dinner buffets not so great for us but our friends liked them. With 3 days to go we found out we could order off the menu!... More 

Helpful?
1 Thank Geri E
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Krystal Ixtapa awaits you with 255 recently refurbished rooms & suites, all offering cozy contemporary style, and extraordinary ocean views from your private terrace. You can truly relax with your choice of one of the best beaches or the most spectacular swimming pool in Ixtapa, with its own waterfall & waterslide! Located very close to the golf course, marina, and shopping, you will be able to truly experience all that Ixtapa has to offer. ... more   less 

Additional Information about Krystal Ixtapa

Address: Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $47 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Krystal Ixtapa 3*
Number of rooms: 255
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Also Known As:
Krystal Ixtapa Hotel Ixtapa
Nh Krystal Hotel Ixtapa
Nh Krystal Resort Ixtapa
Nh Krystal Ixtapa
Ixtapa Krystal
Hotel Style:
#13 On the Beach Hotel in Ixtapa
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