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    Krystal Ixtapa

    Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
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    7/30/2017 7/31/2017
    Lock in the lowest price from our partners
    $108$143
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    Traveler (369)
    Pool & Beach (146)
    Room & Suite (140)
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    Overview
    • Excellent15%
    • Very good31%
    • Average25%
    • Poor14%
    • Terrible15%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Laundry Service
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Sunscape Dorado Pacifico Ixtapa
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    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (793)
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    1 - 5 of 343 reviews

    Reviewed 3 days ago

    We had a really good time staying at this hotel. Staff was always friendly and welcoming! Family oriented place great for families with young children! Food was delicious, but something should be done about the bees and flies at the dining areas.More

    Review collected in partnership with this hotel
    Thank laurazgr
    Response from Oscar Abel R, Director General at Krystal IxtapaResponded 2 days ago

    Good morning, thank you very much for taking the time to leave us your valuable comments regarding the service. We regret the inconveniences, however thank you infinitely let us know what happens, as we realize our areas of opportunity. I have reviewed your comments and...More

    Reviewed 4 weeks ago

    Been going to Ixtapa for about 16 years. We always love it. Use to stay at the Krystal and it was great. Last year we stayed else where because the hotel was not a good place to stay anymore. But because I have fond memories...More

    1  Thank Jan0110
    Response from Oscar Abel R, Director General at Krystal IxtapaResponded 4 weeks ago

    Good morning, thank you very much for taking the time to leave us your valuable comments regarding the service. We regret the inconveniences, however thank you infinitely for let us know what happens, as we realize our areas of opportunity. I have reviewed your comments...More

    Reviewed May 22, 2017 via mobile

    Earlier i reviewed the Krystal after being woke up by a loud rowdy convention group out in the main courtyard. Not the best time to write a review! My cranky mood kept me from saying what an overall great experience my Husband and I had...More

    Thank Michele M
    Response from Oscar Abel R, Director General at Krystal IxtapaResponded May 24, 2017

    Many thanks for your valuable comments, we are pleased to know that your stay was pleasant, indeed. The Krystal Ixtapa Zihuatanejo is always thinking about how to pamper more guests. Thanks for your comments, wifi is only finished its first stage, we will be starting...More

    A TripAdvisor Member
    1
    Reviewed May 17, 2017 via mobile

    Super family friendly, room had no mini fridge but that was understandable because there is a bar almost everywhere in the hotel. I needed one for my baby's milk but at the end it all worked out because I requested a bucket of ice and...More

    Thank A TripAdvisor Member
    Response from Oscar Abel R, Director General at Krystal IxtapaResponded May 18, 2017

    Many thanks for your valuable comments, we are pleased to know that your stay was pleasant, indeed. The Krystal Ixtapa Zihuatanejo is always thinking about how to pamper more guests. That is why Krystal Hotel began last December, 2016 a comprehensive remodeling in all its...More

    Reviewed April 30, 2017 via mobile

    We stayed at the Krystal for 14 nights and had a good time. We have had better food selection but what was there was good. The staff and service was good. Especially Jose at the buffet and Lorenzo at the beachside bar. Mostly Mexican families,...More

    Thank Clayzie61
    Response from Oscar Abel R, Director General at Krystal IxtapaResponded May 1, 2017

    Many thanks for your valuable comments, we are pleased to know that your stay was pleasant, indeed. The Krystal Ixtapa Zihuatanejo is always thinking about how to pamper more guests. That is why its hotel Krystal began last December, 2016 a comprehensive remodeling in all...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Business Center with Internet Access
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $75 - $713 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 On the Beach Hotel in Ixtapa
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 255
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Cheap Tickets, Hotwire, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Krystal Ixtapa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Zihuatanejo >
    • Ixtapa
    • Also Known As
    • Krystal Ixtapa Hotel Ixtapa ,
    • Nh Krystal Hotel Ixtapa ,
    • Nh Krystal Resort Ixtapa ,
    • Nh Krystal Ixtapa ,
    • Ixtapa Krystal
    Add Photo Photos
    Traveler (369)
    Pool & Beach (146)
    Room & Suite (140)
    Dining (91)
    Hotel & Grounds (199)
    Bathroom (8)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
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    Emporio Ixtapa
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    .16 miles away
     
    Posada Real Ixtapa
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    Hotel Suites Ixtapa Plaza
    16 reviews
    .22 miles away
     
    Nearby Restaurants
    The General's Sports Bar & Restaurant
    485 reviews
    .28 miles away
    Emilio's Pizza
    491 reviews
    .23 miles away
    Deborah's Restaurant
    464 reviews
    .31 miles away
    Ruben's Hamburgers
    635 reviews
    .23 miles away
    Nearby Attractions
    Delfiniti
    409 reviews
    .88 miles away
    Marina Ixtapa Golf Club
    131 reviews
    .77 miles away
    Magic World Aquatic Park
    19 reviews
    .48 miles away
    Ixtapa Adventours Guided Tours
    60 reviews
    .18 miles away
    Ask a question
    Questions & Answers
    benoit m
    April 26, 2017|
    Answer
    Response from Oscar Abel R | Property representative |
    Hi Ben,At the moment they are 4, the two that you mention your and a restaurant of Italian specialties and a snack bar are those that have view to the ocean
    0
    Votes
    Calgal
    March 17, 2017|
    Answer Show all 3 answers
    Response from Oscar Abel R | Property representative |
    The cost from Airport to the hotel is $ 470.00 pesos ($ 25.00 usd) two pax, from hotel to the airport is $ 340.00 pesos($ 18.00 usd) two pax.
    3
    Votes
    'Ce L
    March 10, 2017|
    Answer
    Response from Mireille Alondr... S | Property representative |
    Good Afternoon, you must pay a taxi around $420.00 pesos There is not buses only save taxi. Gretings!!!
    2
    Votes
    Room Tips
    "Wifi never worked half the time."
    Read review
    "request a room higher than the 5th to get a better view."
    Read review
    "Best views are from the 6th floor and up."
    Read review
    "We preferred the room away from the A/C machinery."
    Read review
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