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Capella Ixtapa

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Capella Ixtapa
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596 Reviews from our TripAdvisor Community

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Showing 448: English reviews
Santa Barbara, California
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked a last-minute reservation for a penthouse suite in Aug. 2016. ...Turned out to be low-season in Ixtapa (who knew?) so the penthouse suites were somewhat reasonably priced - about $520/night. Check sites on-line for this place because prices are wildly different (we saved over $3.5k). The hotel is very high-end and worth it. The rooms (not only our... More 

Helpful?
Thank Chris_Jacobs43
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I can't say anything bad about this place. The room and view were AMAZING...each room has its own personal plunge pool so we never accessed the public pool; barely left the room really! the food was good, with every meal huge and full of fresh, local choices. the people working there were always accomodating and helpful. There were lots of... More 

Helpful?
Thank queenvic2016
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad that you enjoyed your visit to our beautiful hotel. I would like to take this opportunity to thank you for taking the time to share your positive experience during your stay with us. I am happy to learn that you enjoyed the plunge pool in the... More 

New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The staff were fantastic very accommodating. The room was beautiful impeccably clean very classy decorated lovely. Outdoor private pool and foot bath. The staff were fantastic very accommodating. The room was beautiful impeccably clean very classy decorated lovely. The bathroom was huge. The views spectacular!

Helpful?
Thank Carole L
Santa Barbara, California
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I just stayed at Capella for almost two weeks. What a great property! We ended up booking the Penthouse. The room was very spacious and the view from the terrace was amazing. The waves crashing on the rocks below, viewed from the plunge pool was mesmerizing. We went during the low season, so it was very hot... More 

Helpful?
1 Thank TheTraveler860
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was great and superb after our experience in Las Brisas. Beautiful arquitechture, great service, incredible rooms and delicious food. We were a group of 15 people and they treated us like royalty. One night there was a problem with electricity and the city was working on fixing it. Two rooms didn't have any electricity from the generator and... More 

Helpful?
Thank Esther L
Goleta, California
2 reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from one very restful week at the Capella in Ixtapa, Mexico. For our first vacation in Mexico we were happy to have discovered this hotel. The service was exceptional, the views and cliffside location very hard to beat, and the facilities first rate. What ultimately made this unique resort so memorable was the personal care and... More 

Helpful?
Thank Littleweezer
Dallas, Texas
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at what was the Capella Pedregal in Cabo and now our first visit to Ixtapa. The hotel is pretty much what everyone has described, no beach access (fine with me), and amazing views from every place in the the hotel. If you have the opportunity to upgrade to one of the penthouse rooms, make sure you do... More 

Helpful?
Thank Mssnash
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: On behalf of all the staff at Capella Ixtapa, I would like to take this opportunity to thank you for your valuable feedback. I am pleased to know that you had a great time with us and that we created a memorable experience for you. We are happy to hear that you enjoyed the food, service, the room... More 

Austin, Texas, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

The resort was amazingly beautiful. I wanted a small, more quaint resort with views and air conditioning. You can't beat the views here and every single room has an amazing view and great outdoor area to relax and hang out. We had the deluxe ocean front room which I would highly recommend. We had them keep our pool warmed even... More 

Helpful?
Thank Anna M
Miami, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 13, 2016

This hotel is really a great place to stay and rest, the service is outstanding, the rooms are clean and comfortable, everything is about service, was a surprise for me when in the restaurant I asked if the have POZOLE, Mexican local dish, they answer no but if I want the chef can prepared for me next day, I haven't... More 

Helpful?
2 Thank jcuautle
waco
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2016 via mobile

My wife and I went to Capella for our 10 year anniversary. We were not disappointed. My sister and brother in law stayed there and recommended it. They pretty much exceeded our expectations. The food was amazing. I did not eat a bad meal there. The staff were so friendly and helpful. And the place is beautiful. We stayed on... More 

Helpful?
Thank hodedofome
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Capella Ixtapa is a Mexico luxury resort set inside a rock cliff overlooking the Pacific Ocean. The property features suites, private plunge pools, a world-class spa, restaurants, tequila bar, beach wedding locations, and more. ... more   less 

Additional Information about Capella Ixtapa

Address: Paseo Punta Ixtapa S/N | Zona Hotelera II Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $265 - $1,239 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Capella Ixtapa 5*
Number of rooms: 59
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Also Known As:
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Zihuatanejo
Capella Ixtapa Hotel Zihuatanejo
Hotel Style:
#2 Romantic Hotel in Ixtapa
#2 Family Hotel in Ixtapa
#4 Luxury Hotel in Ixtapa
#6 Spa Hotel in Ixtapa
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