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Capella Ixtapa

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Capella Ixtapa
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585 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Austin, Texas, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

The resort was amazingly beautiful. I wanted a small, more quaint resort with views and air conditioning. You can't beat the views here and every single room has an amazing view and great outdoor area to relax and hang out. We had the deluxe ocean front room which I would highly recommend. We had them keep our pool warmed even... More 

Thank Anna M
Miami, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is really a great place to stay and rest, the service is outstanding, the rooms are clean and comfortable, everything is about service, was a surprise for me when in the restaurant I asked if the have POZOLE, Mexican local dish, they answer no but if I want the chef can prepared for me next day, I haven't... More 

2 Thank jcuautle
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I went to Capella for our 10 year anniversary. We were not disappointed. My sister and brother in law stayed there and recommended it. They pretty much exceeded our expectations. The food was amazing. I did not eat a bad meal there. The staff were so friendly and helpful. And the place is beautiful. We stayed on... More 

Thank hodedofome
Mexico City, Mexico
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing Hotel with outstanding service. A must! Had one of the best stays ever of any hotel we have been to. Spend a tad more and get the Deluxe room with terrace and small terrace pool. The views are awesome and the service not only impeccable but also kind,helpful and extremely attentive. No beach and Not for children nor teenagers.... More 

Thank EdJ0n
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: On behalf of all the staff at Capella Ixtapa, I would like to take this opportunity to thank you for your valuable feedback, we are indeed glad that you enjoyed your visit to our beautiful hotel. Thank you for your kind comment regarding service, our staff is here to make sure you have everything you need to have... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 11, 2016

Capella saved my husband's life on our honeymoon. My husband and I had 3 gorgeous days at this resort before his spleen ruptured unexpectedly. It was the worst moment of our lives - followed by the biggest acts of community I've ever experienced - and we will be forever grateful to the people of Capella. When I called the operator... More 

14 Thank filmingsera
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Dear Jessica, I want to express my gratitude for your kind words. You and your husband are part of our family, we care about you. This was an unfortunate situation but I’m glad to know that you and your husband felt supported. I am so happy to know that Jeff is doing well in recovery and we can’t wait for... More 

Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed June 9, 2016 via mobile

Stayed here for 3 nights in a deluxe room on the 6th floor. The view of the ocean was great. Nice plunge pool. The room and bathroom were nice. Room is exactly as advertised on the website. Although the 5 o'clock beers and quac. are not advertised I had heard about this. We received this treat 1 out of the... More 

Thank bcw7777
Salt Lake City, Utah
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed May 26, 2016

Let me start off with the positives, and then I will explain the 3 star rating. The resort is beautiful, very well maintained and most of the staff couldn't be friendlier. The location and the views from the room were breathtaking. A nice little touch, was the complementary beers with guacamole in the afternoon!! Now for the negatives. The resort... More 

7 Thank Zigenbock
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 24, 2016

I can't say enough about the staff. They were always nearby without intruding and always ready to accommodate any request. Great location if you are wanting a view to die for, right on a cliff overlooking a bay and the Pacific. Food was great and the rooms were awesome. Minibar is included in price and refilled daily, also had complementary... More 

Thank cgloid
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 22, 2016

This was our first trip to Ixtapa Zihautenejo and this region is both touristic, in and around Ixtapa, and charmingly Mexican in Zihuatanejo. Having stayed at another Capella resort, we wanted to try this one, knowing the hotel would be exceptional based on this luxury brand. We weren't disappointed. Capella Ixtapa is a beautiful resort, set into the rock overlooking... More 

Thank Travel B
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 16, 2016

Visited Capella Singapore before. But this is a completely different experience. This hotel does not provide you with the most extravagant feeling. But it is very relaxing. The environment is great. The villa is huge and the private pool is not too big but good enough for soothing effect. The room itself is very vintage/ classic. The drinks provided in... More 

Thank Cedricpoon
Questions? Get answers from hotel staff and past guests. Ask a question

829 photos of this hotel

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All Traveler Photos (819)
Room/Suite (172)
Pool/Beach Area (82)
Hotel & Grounds (140)
Dining (91)
View from Room (56)
Bathroom (7)
Business Center/Function Rooms (1)
Family/Play Areas (2)
Other (268)

Management photos: Courtesy of the property manager

All Management Photos (10)
Hotel & Grounds (4)
Dining (2)
Room/Suite (2)
Other (2)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Capella Ixtapa is a Mexico luxury resort set inside a rock cliff overlooking the Pacific Ocean. The property features suites, private plunge pools, a world-class spa, restaurants, tequila bar, beach wedding locations, and more. ... more   less 

Additional Information about Capella Ixtapa

Address: Paseo Punta Ixtapa S/N | Zona Hotelera II Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $258 - $1,236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Capella Ixtapa 5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Zihuatanejo
Capella Ixtapa Hotel Zihuatanejo
Hotel Style:
#1 Romantic Hotel in Ixtapa
#2 Family Hotel in Ixtapa
#4 Luxury Hotel in Ixtapa
#5 Spa Hotel in Ixtapa
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