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Capella Ixtapa

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Capella Ixtapa
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604 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Mexico
Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I booked my trip directly with the hotel, not via any other agency or tripadvisor sort of app. But I needed to review. This place is a haven! My husband and I had not been able to go on vacation in a bit over 7 years. We were looking for a peaceful place and a place that allowed us privacy... More 

Helpful?
Thank VivLey
Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I ended up at Capella Ixtapa after our original honeymoon hotel canceled on us 5 weeks out. We were wary about our unexpected last minute change to Capella but are now glad it happened! I wouldn't have wanted to be anywhere else on our honeymoon. The staff makes you feel welcomed and special from the moment you... More 

Helpful?
Thank EKM28
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad that you enjoyed your visit to our beautiful hotel. I want to take this opportunity to thank as well for sharing such an important celebration as you honeymoon. I am pleased to know you had a memorable experience and took advantage of the cooking class with... More 

Dahlonega, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was the second Capella Resort my husband and I have stayed in, the first being Capella St. Lucia. Capella Ixtapa was just as wonderful. The staff was very accommodating and friendly. We stayed in the Presidential Suite and it was fabulous. Our room was very spacious and clean and the view was unbeatable. We had our own private pool... More 

Helpful?
1 Thank Caroline W
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Hola Amigos!! I want to express my gratitude, for your kind words. I am pleased to know that you had a great time with us and that we created a memorable experience for you. We are happy to hear that you enjoyed the margarita class with Miguel as well as the magnificent ocean view from your suite. Thank you in... More 

abu dhabi
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As the Capella Ixtapa is a potential honeymoon or romantic getaway destination, I wanted to try to write a somewhat objective review to help others decided if this is the place for them. As the review title says, your satisfaction will probably hinge on what you expect and what bothers you. For example, when we stayed in early August: -One... More 

Helpful?
2 Thank ynwanfield
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: I would like to take this opportunity to express my appreciation for your detailed review as this can be helpful to future travelers. I am grateful for your valuable observations as your feedback will help us continue to make improvement with the guest experience. Thank you for your kind comment regarding service, our staff is here to make... More 

British Columbia, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We loved this property and the private plunge pools. We usually like beachfront accommodation but loved this! Gorgeous rooms and extremely romantic... make sure you get the flowers on your bed! Staff was very good. Only downfall is price. I would love to return :)

Helpful?
1 Thank Stacey L
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: On behalf of all the staff at Capella Ixtapa I want to thank you for selecting us as your vacation destination. We are happy to know that you liked the floral pattern on your bed; our Housekeeping team is very creative. Your feedback is very valuable to us, thank you for sharing your experience. We truly hope the... More 

Santa Barbara, California
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 24, 2016

We booked a last-minute reservation for a penthouse suite in Aug. 2016. ...Turned out to be low-season in Ixtapa (who knew?) so the penthouse suites were somewhat reasonably priced - about $520/night. Check sites on-line for this place because prices are wildly different (we saved over $3.5k). The hotel is very high-end and worth it. The rooms (not only our... More 

Helpful?
1 Thank Chris_Jacobs43
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2016

I can't say anything bad about this place. The room and view were AMAZING...each room has its own personal plunge pool so we never accessed the public pool; barely left the room really! the food was good, with every meal huge and full of fresh, local choices. the people working there were always accomodating and helpful. There were lots of... More 

Helpful?
1 Thank queenvic2016
Gerencia-Capella, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad that you enjoyed your visit to our beautiful hotel. I would like to take this opportunity to thank you for taking the time to share your positive experience during your stay with us. I am happy to learn that you enjoyed the plunge pool in the... More 

New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 22, 2016

The staff were fantastic very accommodating. The room was beautiful impeccably clean very classy decorated lovely. Outdoor private pool and foot bath. The staff were fantastic very accommodating. The room was beautiful impeccably clean very classy decorated lovely. The bathroom was huge. The views spectacular!

Helpful?
Thank Carole L
Santa Barbara, California
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 17, 2016

My partner and I just stayed at Capella for almost two weeks. What a great property! We ended up booking the Penthouse. The room was very spacious and the view from the terrace was amazing. The waves crashing on the rocks below, viewed from the plunge pool was mesmerizing. We went during the low season, so it was very hot... More 

Helpful?
2 Thank TheTraveler860
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 11, 2016 via mobile

This hotel was great and superb after our experience in Las Brisas. Beautiful arquitechture, great service, incredible rooms and delicious food. We were a group of 15 people and they treated us like royalty. One night there was a problem with electricity and the city was working on fixing it. Two rooms didn't have any electricity from the generator and... More 

Helpful?
1 Thank Esther L
Questions? Get answers from hotel staff and past guests. Ask a question

849 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Capella Ixtapa is a Mexico luxury resort set inside a rock cliff overlooking the Pacific Ocean. The property features suites, private plunge pools, a world-class spa, restaurants, tequila bar, beach wedding locations, and more. ... more   less 

Additional Information about Capella Ixtapa

Address: Paseo Punta Ixtapa S/N | Zona Hotelera II Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range: $324 - $1,330 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Capella Ixtapa 5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Zihuatanejo
Capella Ixtapa Hotel Zihuatanejo
Hotel Style:
#1 Romantic Hotel in Ixtapa
#2 Family Hotel in Ixtapa
#4 Luxury Hotel in Ixtapa
#5 Spa Hotel in Ixtapa
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