Cala de Mar Resort & Spa Ixtapa
885 reviews
#3 of 24 Hotels in Ixtapa
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Paseo Punta Ixtapa S/N Zona Hotelera I Playa Linda, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$369
Free cancellation until 06/24/21
$368
Free cancellation until 06/23/21
$460
$290
SAVE $170
Hotels.com$369
Booking.com$396
Prestigia.com$460
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
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Panoramas (45) Room & Suite (493)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 07/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cala de Mar Resort & Spa Ixtapa
Updated 07/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 24 hotels in Ixtapa
Location
Cleanliness
Service
Value
Travelers' Choice
Cala de Mar is a Mexico luxury resort set inside a rock cliff overlooking the Pacific Ocean. The property features suites, private plunge pools, a world-class spa, restaurants, tequila bar, beach wedding locations, and more.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Bicycles available
Bicycle tours
Babysitting
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Private pool
Yoga classes
Yoga room
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Special diet menus
Board games / puzzles
Airport transportation
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Sun terrace
Sun umbrellas
Butler service
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Extra long beds
Bath / shower
Room service
Safe
Seating area
Separate living room
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Spanish
Location
Full view
Contact
Paseo Punta Ixtapa S/N Zona Hotelera I Playa Linda, Ixtapa, Zihuatanejo de Azueta 40880 Mexico
Name/address in local language
Getting there
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Popular mentions
This was our second visit to Cala De Mar and it certainly did not disappoint. We planned a getaway for Valentines Day and it has been an incredible trip. Our Valentines dinner was just the two of us for a romantic dinner Oceanside and was absolutely breathtaking. Our waiter Antonio was the very best and made the night special. We ended the night trying Mezcal with Baldovinos and it just culminated a fabulous evening. So romantic and special. Highly recommend and this will not be our last visit here! We visited the spa twice and the Temazecal is an awesome experience!
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Date of stay: February 2021Trip type: Traveled as a couple
Helpful
You can simply stay the whole day in your room, enjoying your own pool. Excellent food, excellent room. I cannot say the same about the drinks but you can always drink water and keep it healthy. The hotel pool is also a great spot for relaxing. Service is nice. You can order food from outside and eat it in your room if the menu at the venue is not enough for you. I do not consider this hotel a good idea for little ones but, up to the parents.
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Review collected in partnership with this hotel
Date of stay: January 2021
1 Helpful vote
Helpful
If you are considering booking a vacation here, but are concerned about the COVID virus, maybe my experiences and feelings about the protective measures taken at the resort, and really in Ixtapa/Zihua, in general, will be of some interest. It was abundantly clear that the staff and management at the resort realize what is at stake for their own health, welfare and that of their co-workers and guests. They know that the welfare of each of them is dependent on the welfare of all of them. From the time that you are temperature checked and given hand sanitizer at your arrival, to seeing the staff continuously masked and many with gloves and visors, as well, you feel well protected. When going off the property early on a number of mornings, I witnessed the staff arriving for work, lined up for screenings and sanitizing. at the couple of restaurants, off property, that we went to, procedures were similar. Also, masks are ubiquitous on the street in Ixtapa and Zihua. I found myself wishing that I felt as well protected in my home community. In short, if you are unsure about coming, I believe you would feel as safe and comfortable as I did. Rooms-The rooms are spacious and well appointed. We usually get the penthouse suites, but we have seen that the other room categories differ only in the size and furnishings in the outdoor living areas. Every year we bring a guest who hasn't been to the property before, and always get a kick out of their reaction when the door to their room is opened. The view is stunning. Restaurants/Food-When we were there, A Mares was closed due to the low volume with COVID. The Seafood Market is open Thursday-Sunday. The Terrace bar is open every day and serves their own tapas menu as well as the menus from the other two restaurants. Las Rocas is the place for breakfast and lunch daily. Of course, food and drinks are served by the pool. All of the meals that we had at the resort were excellent. Offsite, we went to Tentaciones, in Zihua, a pre fixe, five course menu served with stunning views of the bay and the lights of the city (arrive after sunset). Food and service was, as always, exquisite. Also, we went to El Faro for the first time. I has an international menu with steaks, seafood and Italian dishes. The food was good (not Cala de Mar or Tentaciones quality), and the service was okay. Fitness Facility- The resort has a small fitness room with an elliptical, treadmill and bike, as well as free weights. At the time of our visit, you had to reserve a time for your personal use of the facility (another COVID precaution). After each party's use, it is cleaned and sanitized before the next user. You can also schedule an instructor for the outdoor yoga room. Bicycles are available for use to cruise the very nice bike/running/walking paths that run for miles right out the door of the resort. Spa-My wife and niece utilized the spa almost every day, loved the technicians and found a good range of treatments at reasonable prices. Activities- We did the tequila and the mezcal (for the second time) tastings with Antonio. His expertise and teaching manner taught us a lot in a fun experience. This is something worth considering. Service-As in past years, the staff is the beating heart of this facility. staff is clearly smaller than in years past, and there are a number of new folks. We missed some of the old staff who had to find other jobs when the resort closed for a couple of months due to COVID, but met some new staff that we loved as well. There was no perceptible drop-off in service as staff rotated to areas of need and were cross-trained. It is five star service, and is personal and friendly rather than formal and stuffy. One thing that struck me this year is that this resort has achieved something that is very hard to achieve in a business. On three occasions I asked questions of staff about something not associated with their immediate job. Rather than tell me that they didn't know, or that it wasn't their area of responsibility, they found out who did know, and then they took responsibility for fulfilling the requests. This happened when I asked the pool attendant, Miguel, who I could talk to find out what the catch-of -the-day was for that night. He came back and let me know the menu. In the Terrace Bar, we told Alberto that we enjoyed the chocolate-covered strawberries that we found in our room on arrival. A while later, he came to our table to let us know that new strawberries were waiting in our rooms. On our first full day we were trying to use the fitness facility and found it locked. On our way back, we asked Lionel, the front entryway attendant why it was locked. He not only told us the procedure, but booked the entire week at the front desk for us. You will love the staff and the service and miss it when you are gone. This is what brings us back every year. This paragraph won't be of interest to the prospective traveler, but I must recognize some of the staff that served us so well and with kindness. I mentioned Lionel, at the entry, above. Marilyn and Gabino were great sources of information and recommendations at the front desk (Gabino was the first person we saw on our initial trip to Cala. His competence and kindness set the stage for what we would come to experience on every one of our subsequent trips). I mentioned Antonio for the tastings, above. At the pool, Miguel and "Jota Jota" took good care of us every day. At Las Rocas, Pablo and Eric were wonderful. I'm sorry I didn't remember more names at Las Rocas, they were all great. At the Terrace Bar we loved all of the guys, Alberto and Ullyses are staff that I haven't mention at another location (we encountered several staff in multiple locations. I tried not to repeat). Housekeeping all week was excellent and unobtrusive, but Francisco stood out. Don't hesitate to try this resort. You will come to love it as I do.…
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Date of stay: January 2021
Location
Service
Sleep Quality
Room Tip: you can't lose with any choice
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3 Helpful votes
Helpful
Response from , Propietario at Cala de Mar Resort & Spa Ixtapa
Responded 4 weeks ago
Dear gtc708; First and foremost, we would like to thank you for choosing Cala de Mar as host of your holiday destination frequently and for taking the time to share this review with the TripAdvisor community. It is our pleasure to know that our resort and colleagues exceeded your expectations, making you feel relaxed and pampered all the time. At Cala de Mar , we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction to provide the best vacation experience ever. We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from Cala de Mar. Best Regards
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+1
I have eyed this resort for years. Back even when it was Capella. Finally we were able to make it. Cala Del Mar is a dream. I can think of maybe only one or two places I have ever stayed at that matched the beauty of this setting. And the fact that every room has a plunge pool is so amazing. I will be so sad to leave here in two days. We stayed much of the time in our room because there is no need to leave. We ordered food into our suite and it all felt so safe even during a pandemic. I think the prices for the most part are very fair. The size of our room was great. The dressing/bathroom area so generous. You may think I am getting paid for this review, but I am not! We are looking to stay here again in a couple of months. I can never get enough of the views. Here are the things that can be worked on. Food!!!!! The food here is the weak link. Don’t get me wrong, it is not awful or anything. But it does not match the rest of the resort. What bothered me the most is the ridiculous wine list prices. A wine that can be bought for $35 in the US costs four times the amount in the restaurant. I don’t think that is reasonable. The seafood grill night felt overpriced for what was delivered. Food tasted bland. This is the reason we decided to leave the resort for meals. I also felt the reception had little idea about good restaurants. I asked the front desk about a popular and good restaurant in the area I had heard about and the person had no idea. Staff who interact with guests frequently hopefully would know all about the local restaurant scene. These are petty complaints and it would not cause me not to stay here again. Also, there was some construction noise today which seems odd on New Year’s Eve. I would think a hotel of this caliber would alert guests that there may be some noise from construction or remodeling if they know it will take place. But it does not overshadow the beauty of this setting and the serenity!…
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Date of stay: January 2021Trip type: Traveled as a couple
Helpful
Response from , Propietario at Cala de Mar Resort & Spa Ixtapa
Responded Jan 8, 2021
Dear danielswiss64; We want to thank you for your great review, for Cala de Mar is very important take care for the mínimum detail of our guests. We feel proud when the vacation of the guests turns fabulous and memorables thats our reason we are here for you. Our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for the inconsistency experienced during your stay with us. We would be very glad to welcome you again in the future at Cala de Mar. Best Regards
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This were one of our best vacations. Everything was impecable, from the room to the service. The food outstanding! The Spa has great treatments! Everybody took care of us and of making this a wonderful trip. Can’t wait for next vacation! Will make it an annual trip!
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from General Management, Propietario at Cala de Mar Resort & Spa Ixtapa
Responded Dec 28, 2020
Dear AnaSolbes_1; In the name of the general staff at Cala de Mar we want to thank you for your great comment , we feel delighted when the quality of our service was beyond your expectations. We will love to see you next year! Best Regards
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PRICE RANGE
$306 - $564 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
capella ixtapa hotel ixtapa, capella ixtapa zihuatanejo, capella ixtapa hotel zihuatanejo
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaIxtapa
NUMBER OF ROOMS
59
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Claim Your Listing Frequently Asked Questions about Cala de Mar Resort & Spa Ixtapa
Which popular attractions are close to Cala de Mar Resort & Spa Ixtapa?
Nearby attractions include Ciclopista de Ixtapa (1.2 miles), Playa el Palmar (4.6 miles), and Ixtapa Island (Isla Ixtapa) (1.6 miles).
What are some of the property amenities at Cala de Mar Resort & Spa Ixtapa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Cala de Mar Resort & Spa Ixtapa?
Top room amenities include air conditioning, a flat screen TV, and extra long beds.
What food & drink options are available at Cala de Mar Resort & Spa Ixtapa?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Cala de Mar Resort & Spa Ixtapa?
Yes, parking is available to guests.
What are some restaurants close to Cala de Mar Resort & Spa Ixtapa?
Conveniently located restaurants include El Tiburon de la Costa, Bistro Soleiado, and El Faro.
Are there opportunities to exercise at Cala de Mar Resort & Spa Ixtapa?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does Cala de Mar Resort & Spa Ixtapa have an airport shuttle?
Yes, Cala de Mar Resort & Spa Ixtapa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Cala de Mar Resort & Spa Ixtapa?
The staff speaks multiple languages, including English and Spanish.
Does Cala de Mar Resort & Spa Ixtapa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Cala de Mar Resort & Spa Ixtapa accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.