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Hotel Suites Villasol

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Hotel Suites Villasol
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221 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 29, 2015 via mobile

My kids had a good time since they spent most of their time at the pool. Service at the pool started great then was very slow. I think because when they got busy, the staff could not keep up. Will come back and try again

Helpful?
2 Thank Alain Y
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

Thanks for the review Alain, We are working to improve our service and making some changes, we hope you come back soon, we are sure you will be surprised! More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 14, 2015

I spent 4 nights there with my family and we really rested and enjoyed it. The hotel is beautiful, all services are perfect, especially the simming pool, restaurant and beach club. It is not in the downtown but you can take a taxi, very cheap and 10 minutes to the Zicatela Beach.

Helpful?
Thank Cintia M
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

Thanks for sharing your comments Cintia, We're glad to know you had a good time here! Please come back wherever you want. Follow us in social media, we usually have interesting promos and content! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 28, 2015

I stayed at the hotel the past week with 5 friends of mine. Let me tell you that I had the most pleasant stay at the hotel. It was really clean, the room had a lot of space for everyone´s luggage. It had only one bathroom and for big groups it can be a little bit uncomfortable but we did... More 

Helpful?
1 Thank Fer U
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

Thanks for the review, we're glad to know that you had a good experience. We're meking many changes in the rooms and the restaurant service, so we're sure your next visit will be even better! We hope to see you again soon More 

Kalmar, Sweden
Level Contributor
2 reviews
5 of 5 stars Reviewed April 7, 2015 via mobile

Statyed here with my friend and we had a great time! Our room was clean, the staff were friendly and even if the hotel is not located in the center irs still close to everything! My favourite part with this hotel is their beach club ! Only 2 min away with a free shuttle bus. It's located at the beach... More 

Helpful?
Thank Emma B
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

We're glad to read your comments. Thanks for the review and please come back whenever you want. More 

Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 1, 2015

Great Oaxacan hospitality. This hotel is located at a more residential area away from the Zicatela noisy street with a beach club, pool and outstanding food. I was traveling with my girlfriend and the experience could have not been better.

Helpful?
Thank GastonCM
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

Thanks for the review, we're glad to know that you had a good experience. We hope to see you again soon! More 

Copenhagen, Denmark
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 17, 2015

Ok, we arrived at Villasol exhausted after a 10 hour long journey through the mountains(which was not the hotels fault). The rececptionist was very young and unexperienced. He seemed nervous and couldnt find our reservation. It took him for ages and he allocated us in a horrible and dirty room with view to a road being renovated. After a complaint... More 

Helpful?
1 Thank tlg2013
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

Thanks for review the hotel. We regret your stay was not the expected. Let me tell you that many of the things you say were isolated incidents, we usually have good comments and people recomend us. we are in a transition stage and maybe that affected your stay. We hope you give us a second chance, we're sure your vacation... More 

Salmon, Idaho
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed March 13, 2015

First the positives: this hotel offers an awesome beach club, just 2 min drive away (or there is a free shuttle). Use of beach club is free, reasonably priced food at the club, and great place for families: beach, pool, playhouse. Otherwise, I CANNOT recommend this hotel. We are family with 3 young children. Cancelled our second night here and... More 

Helpful?
4 Thank MELAS_5
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

Thanks for your comments and review, we regret your stay was not the expected. We are in a transition phase . We're doing maintenance to the rooms and we have new processes in the restaurant . Now our breakfasts are much better! We hope you give us a second chance, We are sure that you will have an unforgettable holiday More 

Seattle, Washington
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed March 5, 2015

Walking into the lobby and the reception I was met by Alejandra with a big smile and she spoke English too. The hotel is large, surrounding a huge pool and garden area. My room on the 4th floor had a private balcony overlooking the pool. The hotel is just a tiny bit tired but the price was well worth all... More 

Helpful?
Thank ChewelahBer
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

Thanks for your review. We hope to see you soon back! Now we have movie nights on the beach, every wednesday. You will love it! More 

Tijuana, Mexico
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 4, 2015

This is a horrible hotel, with such bad customer service, old rooms and outdated. No WIFI on our room whatsoever, we decided to call management to get another room with WIFI and they told us that the hotel was full, yes full in LOW SEASON! and the place looked like a ghost town. The beach club near the hotel is... More 

Helpful?
Thank Jovanny H
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

Hello Jovany H, Thank your for taking the time to review our hotel. We're sorry for your unpleasant experience in Puerto Escondido. As you mentioned in your comments and pictures you're only looking at the negative side of things as Chef' Ramsey's critic. If you take a look at other comments we do offer one of the most beautiful beach... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 7, 2015

Hi there! I'm looking through these "Excellent" reviews and it looks like we were in different hotels. 1. It's expensive. 2. Rooms are old and broken. 3. Managers tried to interfere with our rest: you can sit here — not there (when we tried to sit with the chaise-longue on the beach), drink this — not that, etc. 4. It... More 

Helpful?
2 Thank Alexander S
Adrian_Aragon, Community Manager at Hotel Suites Villasol, responded to this review

Wow, what a hard judgment! Thanks for coming and review us. I regret that your holidays have not been the best , but I feel that your comments are not entirely certain. I invite you to compare our rates with other hotels, we are a 4 stars hotel, with beach club and breakfast included, do you think $65 US is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

165 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Breakfast
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to Hotel & Suites Villasol, a beautiful hotel by the sea in Puerto Escondido. Enjoy an unforgettable holiday in one of our 86 rooms. We have pool, beach club, 3 restaurants, internet, parking, meeting rooms and much more. We are eager to serve you! ... more   less 

Additional Information about Hotel Suites Villasol

Address: Loma Bonita 2 | Bacocho, Puerto Escondido 71980, Mexico
Location: Mexico > Southern Mexico > Oaxaca > Puerto Escondido
Price Range: $39 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Suites Villasol 3*
Number of rooms: 86
Reservation Options:
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Hotel Style:
#5 On the Beach Hotel in Puerto Escondido
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