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Nueva Luna Hotel Boutique Spa

Traveler (45)
Room & Suite (12)
Dining (4)
Certificate of Excellence


Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Breakfast Available
Business Center with Internet Access
Hot Tub
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Good to know
4Room tips
Traveler rating
  • 37
  • 17
  • 6
  • 1
  • 2
Time of year
Traveler type
  • Filter
  • English
Popular mentions
Room had good beds, decent wifi and warm shower. However, the front desk staff member when we arrived neither spoke nor understood English, and we had to rely on the porter for assistance. We stayed at the end of December and our rooms were chilly. Incredibly this "spa" hotel
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Nueva Luna is a modern and stylish hotel in a vintage building; old on the outside, new on the side. My room was large with high ceilings and a comfortable bed. The designer made create use of translucent native stone to create a headboard and bedside mood lighting feature.
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Response from Nueva Luna H, Gerente at Nueva Luna Hotel Boutique Spa
Responded May 15, 2018
Dear guest, Thank you for your review. We are glad you enjoyed your stay in Nueva Luna and in Puebla.Our staff thrives and will feel highly motivated to learn about your comments. Come back soon, we'll be expecting you with arms wide open.
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Stayed here three nights. Really enjoyed the friendly staff, special thanks to Sr. Salazar the Concierge for his friendliness and helpful suggestions. Enjoyed the continental breakfast and the concierge parking (drop off right across from the hotel). No English channels on the
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Response from Nueva Luna H, Gerente at Nueva Luna Hotel Boutique Spa
Responded Feb 28, 2018
Dear Phil, Thank you for staying with us. Mr. Salazar sends you his warmest greetings. If you come back soon we'll provide you with some recommendations of TV in English that we do have available. It's been a pleasure to host you! Best regards, Nueva Luna Hotel Management
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I stayed here for a week on a work trip. The staff were very friendly, helpful and the reception team spoke great English. They were happy to help with taxis, advice and recommendations of places to visit or eat. The hotel is on the margin of the old town, a UNESCO site. In
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Response from Nueva Luna H, Gerente at Nueva Luna Hotel Boutique Spa
Responded Feb 28, 2018
Thank you for staying with us dear Dan, our staff learned about your comments and are very happy to hear them. Do come back anytime soon! Next time, if available, we can accommodate you in a room with windows. Nueva Luna Hotel Management
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I recently travelled with colleagues to Puebla and we stayed at this hotel. It's a boutique hotel centrally located in the historic district of Puebla. Everything is within walking distance. The hotel is quaint, pretty, clean and the staff provides exceptional service. It felt
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Response from Nueva Luna H, Gerente at Nueva Luna Hotel Boutique Spa
Responded Jan 14, 2018
Thank you for staying with us dear Jenny, we appreciate your comments and feedback and will pass on your compliments to our staff. Come back soon, we'll be expecting you! Regards, Management
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Album Categories
All photosTravelerRoom & SuiteDining Family and Play AreasBusiness Center & Event Rooms
Photo provided by managementNueva Luna Hotel Boutique Spa
Nupcial Suite, king bed and balcony.
Patio y la fuente
Sí, este es el número de WhatsApp: 2223933314‬
0 votes
Hola Francisco, por supuesto que podemos hacerlo, ¿ya tiene una reserva? Si no, lo puede hacer al teléfono (222) 232 5719. Saludos, Jaime
1 vote
"Call and talk to Blas"
"Rooms on the street side are loud but nice to stand at the window and see outside I like it."
"If you like to sleep in a quiet room ask for one which doesn't face the street."
"pick a room towards the back for quiet"
$78 - $110 (Based on Average Rates for a Standard Room)
MexicoCentral Mexico and Gulf CoastPueblaPuebla
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