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Nueva Luna Hotel Boutique Spa

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Traveler (45)
Room & Suite (12)
Dining (4)
Overview
  • Excellent63%
  • Very good28%
  • Average6%
  • Poor0%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (60)
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23 results
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LanguageEnglish
15
7
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All reviewscontinental breakfastroom was largewithin walking distanceone nightblasnuevoconcierge
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1 - 5 of 23 reviews
Reviewed April 30, 2018

Nueva Luna is a modern and stylish hotel in a vintage building; old on the outside, new on the side. My room was large with high ceilings and a comfortable bed. The designer made create use of translucent native stone to create a headboard and...More

1  Thank peripatetic845
Response from Nueva Luna H, Gerente at Nueva Luna Hotel Boutique SpaResponded May 15, 2018

Dear guest, Thank you for your review. We are glad you enjoyed your stay in Nueva Luna and in Puebla.Our staff thrives and will feel highly motivated to learn about your comments. Come back soon, we'll be expecting you with arms wide open.

Reviewed February 10, 2018

Stayed here three nights. Really enjoyed the friendly staff, special thanks to Sr. Salazar the Concierge for his friendliness and helpful suggestions. Enjoyed the continental breakfast and the concierge parking (drop off right across from the hotel). No English channels on the TV but the...More

Thank Phil H
Response from Nueva Luna H, Gerente at Nueva Luna Hotel Boutique SpaResponded February 28, 2018

Dear Phil, Thank you for staying with us. Mr. Salazar sends you his warmest greetings. If you come back soon we'll provide you with some recommendations of TV in English that we do have available. It's been a pleasure to host you! Best regards, Nueva...More

Reviewed February 6, 2018 via mobile

I stayed here for a week on a work trip. The staff were very friendly, helpful and the reception team spoke great English. They were happy to help with taxis, advice and recommendations of places to visit or eat. The hotel is on the margin...More

Thank L0nd0nDan
Response from Nueva Luna H, Gerente at Nueva Luna Hotel Boutique SpaResponded February 28, 2018

Thank you for staying with us dear Dan, our staff learned about your comments and are very happy to hear them. Do come back anytime soon! Next time, if available, we can accommodate you in a room with windows. Nueva Luna Hotel Management

Reviewed December 23, 2017

I recently travelled with colleagues to Puebla and we stayed at this hotel. It's a boutique hotel centrally located in the historic district of Puebla. Everything is within walking distance. The hotel is quaint, pretty, clean and the staff provides exceptional service. It felt as...More

Thank Jenny C
Response from Nueva Luna H, Gerente at Nueva Luna Hotel Boutique SpaResponded January 14, 2018

Thank you for staying with us dear Jenny, we appreciate your comments and feedback and will pass on your compliments to our staff. Come back soon, we'll be expecting you! Regards, Management

Reviewed December 13, 2017

Excellent hotel with very friendly and helpful staff. I stayed on business sadly only one night, but was impressed. Beautiful, clean and with a lovely rooftop terrace. I found it to be a peaceful location from which the historic centre can be easily explored. Rooms...More

Thank emenaza
Response from Nueva Luna H, Gerente at Nueva Luna Hotel Boutique SpaResponded December 28, 2017

Thank you for staying with us, please be welcome to return soon: we'll be more than glad to see you again. Regards, Management

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Room Service
Free Parking
Hotel Amenities
Wheelchair access
Meeting Rooms
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room Service
Free Parking
Airport Transportation
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
$64 - $119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Puebla
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$64 - $119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Puebla
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (45)
Room & Suite (12)
Dining (4)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Francisco M
October 24, 2016|
Answer
Response from Nueva Luna H | Property representative |
Sí, este es el número de WhatsApp: 2223933314‬
0
Votes
Francisco M
October 24, 2016|
Answer
Response from Nueva Luna H | Property representative |
Hola Francisco, por supuesto que podemos hacerlo, ¿ya tiene una reserva? Si no, lo puede hacer al teléfono (222) 232 5719. Saludos, Jaime
1
Vote
Google Translation
Room Tips
"Call and talk to Blas"
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"Rooms on the street side are loud but nice to stand at the window and see outside I like it."
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"If you like to sleep in a quiet room ask for one which doesn't face the street."
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"pick a room towards the back for quiet"
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