See why so many travelers make La Purificadora their hotel of choice when visiting Puebla. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travelers like you.
While staying at La Purificadora Hotel, visitors can check out Templo de San Francisco (0.4 mi) and Secret Convent of Santa Monica (0.6 mi), some of Puebla's top attractions.
Rooms at La Purificadora Hotel provide a flat screen TV and a minibar, and guests can stay connected with free wifi.
In addition, while staying at La Purificadora guests have access to a concierge, a rooftop terrace, and room service. You can also enjoy a pool and a lounge.
During your visit, be sure to check out one of Puebla's popular tapas restaurants such as La Casa del Mendrugo, Allegue, and Allegue, all a short distance from La Purificadora.
During your visit, be sure to check out popular attractions like Zocalo (0.5 mi), Alley of the Frogs (Callejon de los Sapos) (0.3 mi), and Street of Candies (0.3 mi), which are all within walking distance of the hotel.
At La Purificadora, your comfort and satisfaction come first, and they look forward to welcoming you to Puebla.
A beautiful, gorgeous property where design trumps customer care and functionality. This is a Design Hotel and certain amenities for high tier Marriott members are not given. But certain ones like 1000 welcome gift points are listed but they refused to give us the points and refused to let us,talk to the manager. Both our room and our friends had hot water issues with the shower .only could get lukewarm water. No bathrobes though the floor to ceiling window is huge. It would be nice to have a chair in addition to the desk. Breakfast area opened 30 minutes late and took 3 requests over 15 minutes fo get coffee. No coffee in rooms or lobby. Food in restaurant was very good.
I would not recommend staying or hosting an event at this hotel. Although the service is good, the general state and management of the hotel is quite poor. On top, there is a cheap bar across the street blasting music until late every single day. 100% stay in CasaReyna just a few blocks away instead.
When unsure, we usually go for a Marriott property. First time that we have had regrets. An interesting structure though not great on cool evenings. First floor bedroom that was adequate. Ground floor had an interesting uneven stone? floor but take care, bits missing so holes where you can give yourself an injury. We spent two nights. The first morning we found it was a buffet breakfast which included the local wildlife. I became very sick that day, and as dinner had been at the hotel, one assumes that it was the buffet. How they left the food uncovered and made no attempt to keep the various birds out of it I do not understand. I spent around 20 hours in bed. The second night there were apparently three rooms occupied, including the one above our room. The sound proofing if any ineffective, I could hear the tv programs all night. I complained to the reception, received a reply that did not take the issues seriously and had to complain through Marriott. Curiously the breakfast on the second morning was served from the kitchen. Sorry, but we had a dreadful stay and the offer to repeat it was inappropriate. We found a much better and much more reasonable accomodation on our second visit to Puebla.…
It is located very close to el centro historico, as well as lots of good restaurants. Good restaurants include high end, fancy restaurants as well as good local casual restaurants. Rooms are very comfortable and include high end amenities. The service is good, but not quite as good as when I used to go before the pandemic. Breakfast was very good, and evening drinks by the fire pit were great.
The design is amazing, but rather the kind I would enjoy better in pretty magazine photos. The glass stairway creates an Escher world, but makes stepping off the elevator a vertigo challenge and the stairs demand real courage. The only non glass stairs seem steep and are not quite safe because they are a bit wet from a leaking design fountain running through them. The drastically uneven tiles are a fake years old marketplace, but this is not for someone unsteady on their feet. Great are the sitting areas with the cozy and beautiful fires. The room itself is quite comfortable, the glass partition dangerous (one does not see it well in the rather dim romantic lighting, so I used towels to prevent accidents). Breakfast very tasty (a la carte), and staff all massively nice. Pool area beautiful but it is open to nature. I would recommend this place for the design oriented young - there is much to feast the eyes and it is in many ways an architect imposing a very specific experience. This is absolutely not a place for older people or anyone with even the slightest physical frailty or challenge.…
The property itself looks pretty nice. We got a king room for two people with a garden view. When the bellhop showed us to our room, I noticed there was one robe and one set of slippers so I asked if we could have another robe since it was two of us. He said he'd see if there was something available. He never provided a second robe, so it overall felt a little cheap on the amenities for such a fancy place. We had a nice day of sightseeing in Puebla and when we turned in for the night, there was very loud bar music playing at the neighboring property. I called down and apparently the music regularly goes until around 11 pm, which was very late for us on this relaxing stay. The management moved us to a different room without too much problem. We also were supposed to have breakfast included, based on my Marriott status and the reservation, however, when we checked in they said this wasn't possible. The explanation was not sufficient so we still don't know why that wasn't included. Linens and bathroom fixtures were nice.…
yes, too many issues. Noisy. Safety concerns between lightening with see-through glass stairs and uneven ground floor slates. Straw that brook the back for me was being charged about $9/bottle of water in the room yet there was not a sign stating the cost - complained when we checked out and the clerk didn't have the authority to adjust the bill. She said she'd talk to the manager and revert. I later sent an email to the hotel and have not had the courtesy of a response. Bummer as friendly staff and good location.
The rooms and the hotel are nice with rooms overlooking a lush garden. Problem is there is a club directly next to the hotel and a bar across the garden. The noise is so loud from concerts going on until 2am at least that the glass doors in my room were shaking. I warn anyone that this property is not suitable to stay in.
We were looking forward to this “design” hotel but it left us wanting. As Titanium member, we were offered an upgrade but on the noisy side of the hotel. [Read other reviews re. Noise]. We were told that breakfast was NOT included! A little persuasion helped change that. However please note that there is a $ limit to the complimentary breakfast. The stairs to and from first floor are attractive but unsafe. The loose floor tiles in the rooms are weird. The room layout itself is strange with clear glass separating the bed from the shower/toilet. Definitely a challenge if sharing the room. Recommendation: Avoid. There are many better choices.
We were really annoyed by the noises and sounds that we could hear from our room. There were hammering noises coming from somewhere inside the hotel, loud voices from the hallways and they started it very early in the morning nonstop. It was hard to fall back asleep. We really wanted to rest but couldn’t. You can also hear what’s going on in the next door rooms, which is really uncomfortable. Sad and disappointing.
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