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Callejon de la 10 Norte 802 Paseo de San Francisco, Barrio el Alto, Puebla 72000 Mexico
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Traveler (295)
Room & Suite (38)
Dining (32)

About

#40 of 135 hotels in Puebla
Location
4.2
Cleanliness
4.4
Service
4.0
Value
3.7

See why so many travelers make La Purificadora their hotel of choice when visiting Puebla. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travelers like you.

While staying at La Purificadora Hotel, visitors can check out Templo de San Francisco (0.4 mi) and Secret Convent of Santa Monica (0.6 mi), some of Puebla's top attractions.

Rooms at La Purificadora Hotel provide a flat screen TV and a minibar, and guests can stay connected with free wifi.

In addition, while staying at La Purificadora guests have access to a concierge, a rooftop terrace, and room service. You can also enjoy a pool and a lounge.

During your visit, be sure to check out one of Puebla's popular tapas restaurants such as La Casa del Mendrugo, Allegue, and Allegue, all a short distance from La Purificadora.

During your visit, be sure to check out popular attractions like Zocalo (0.5 mi), Alley of the Frogs (Callejon de los Sapos) (0.3 mi), and Street of Candies (0.3 mi), which are all within walking distance of the hotel.

At La Purificadora, your comfort and satisfaction come first, and they look forward to welcoming you to Puebla.

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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Rooftop pool
Outdoor pool
Restaurant
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
Spanish
423Reviews9Q+A47Room tips
Traveler rating
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Popular mentions
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James H wrote a review Apr 2022
5 contributions1 helpful vote
yes, too many issues. Noisy. Safety concerns between lightening with see-through glass stairs and uneven ground floor slates. Straw that brook the back for me was being charged about $9/bottle of water in the room yet there was not a sign stating the cost - complained when we checked out and the clerk didn't have the authority to adjust the bill. She said she'd talk to the manager and revert. I later sent an email to the hotel and have not had the courtesy of a response. Bummer as friendly staff and good location.
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Date of stay: March 2022
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Mark G wrote a review Feb 2022
2 contributions
The rooms and the hotel are nice with rooms overlooking a lush garden. Problem is there is a club directly next to the hotel and a bar across the garden. The noise is so loud from concerts going on until 2am at least that the glass doors in my room were shaking. I warn anyone that this property is not suitable to stay in.
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Date of stay: February 2022
Cleanliness
Service
Trip type: Traveled on business
Room Tip: You will not be able to fall asleep in rooms facing the garden.
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SKG109 wrote a review Sep 2021
Orinda, California965 contributions220 helpful votes
We were looking forward to this “design” hotel but it left us wanting. As Titanium member, we were offered an upgrade but on the noisy side of the hotel. [Read other reviews re. Noise]. We were told that breakfast was NOT included! A little persuasion helped change that. However please note that there is a $ limit to the complimentary breakfast. The stairs to and from first floor are attractive but unsafe. The loose floor tiles in the rooms are weird. The room layout itself is strange with clear glass separating the bed from the shower/toilet. Definitely a challenge if sharing the room. Recommendation: Avoid. There are many better choices.
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Fer M wrote a review Aug 2021
1 contribution
We were really annoyed by the noises and sounds that we could hear from our room. There were hammering noises coming from somewhere inside the hotel, loud voices from the hallways and they started it very early in the morning nonstop. It was hard to fall back asleep. We really wanted to rest but couldn’t. You can also hear what’s going on in the next door rooms, which is really uncomfortable. Sad and disappointing.
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Date of stay: August 2021Trip type: Traveled with friends
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Billyphx wrote a review May 2021
Phoenix235 contributions170 helpful votes
If design is important to you and your tire of the traditional Mexican decor, then this is a good choice. That being said, I think it needs a little work. The AC in my room was hit and miss. It is walking distance to most everything.
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Date of stay: May 2021
Value
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1 Helpful vote
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rafael_azzi wrote a review Jan 2021
New York City, New York163 contributions83 helpful votes
This property was constructed on a old factory by the master architect Legorreta. The building itself is incredible then you add a beautiful rooftop pool, beautifully decorated room, amazing staff and good food - you’re all set. Would come back for sure.
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Date of stay: January 2021Trip type: Traveled with friends
1 Helpful vote
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LimeyFlyer wrote a review Feb 2020
3 contributions5 helpful votes
I read through a number of the reviews here and the noise issue is mentioned a couple of times, and I was very surprised it was not more. I would like to give you my thoughts on the noise issue, based on a Monday through Saturday stay. The issue is primarily with rooms facing the garden or the convention center, which happens to be most of them. Within 50m of these rooms there is one bar where drinks are 20 pesos, bottles of Vodka 450 pesos or so… and there is loud music blaring til around 11-midnight. Obviously with the pricing, the crew is on the younger side. Without a doubt I was the oldest person there when I visited (great time by the way 😊 ). The next bar is right next to the hotel in the garden. Very nice bar, with nice bar tenders, and very relaxed. During the week, normal music, but drowned out by the bar above. Friday night there was a live band. That felt like the band was in the room. Literally. It was the same volume as you would have your tv on at in your room. Another bar is smaller and no issue. The convention center likely affects the rooms facing it (for example “A” – rooms aren’t numbered, but are given letters.) This is painful when they are playing music, then later taking down the venue. So, beware! The ear plugs on my pillow the first night were a clue, and very thoughtful, but not really the right solution. Whoever said there is soundproofing is insane! The “patio doors” are huge pieces of single pane glass that close with no seal. To the credit of the hotel, the Friday night when the band was playing, I went down and asked for a different room ,and luckily V and W were available that don’t have a view, but are quieter (not quiet, but quieter) so I slept there until I woke up at 4am and went back to my normal room. There are other niggles – a/c that is also extremely loud (imagine wall units from the 80s in a Motel 6, but not wall units), though I guess that drowns out the other noise. Breakfast is supposed to start at 7am.. it doesn’t…. I had meetings to get to, so really worthless. And its only the continental breakfast that is anywhere close to ready. The pool was closed. Was supposed to open mid stay, but it didn’t. (the hotel emailed a week before the stay advising that it was due to open mid-stay and then said on check in that it wouldn’t open on schedule.) Lots of service staff hanging around in the basically empty hotel, but not great service. Toilet flush was fixed last day I was there. (It did work, but you were always concerned it may completely break and things be left behind…) I had to sign on checkout that I didn’t take the chocolate cream covered peanut thing in the room(!) (Main minibar key was never provided, nor offered.) All the above said, the hotel itself is interesting in design. Is in a decent location.. I wouldn’t say a fabulous location, since in order to get to the main downtown areas, you need to cross the main road (with the assistance of traffic lights), but its ok. The shrimp tacos from the restaurant were truly amazing…. The level of English spoken for a Marriott property is pretty weak, but manageable. So, overall evaluation – if you go to bed after midnight, get up “late”, and don’t mind a couple of quirks, it is worth checking out. Hopefully, the above is a fair review, I have tried to make it so. To be clear, I was supposed to stay 11 nights, but I just couldn’t deal with it, and have moved to the other Marriott, Meson del Angel. This is further out, but I am way happier here… and if I want to go downtown, Uber works great, and its 88 pesos. ($5.50).
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Date of stay: February 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
2 Helpful votes
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Jennifer M wrote a review Feb 2020
Toronto, Canada24 contributions27 helpful votes
I stayed here for two nights in February 2020, while on vacation. The hotel itself is gorgeous - the open-air lobby area includes a (very good) restaurant, as well as lounge seating, and the rooftop terrace is large and comfortable. Our room was spacious and clean. The location is convenient for anyone who wants to explore the city centre on foot. Hotel staff are helpful and speak English well (important for travelers like me whose Spanish is lacking). The continental breakfast is delicious and portions are generous. My only small complaint about this hotel is that the design of the bathrooms, with frosted glass doors for the toilet and shower, does not afford much privacy; although it is certainly aesthetically pleasing. However, I would definitely stay here again.
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Date of stay: February 2020
1 Helpful vote
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Emilio B wrote a review Nov 2019
7 contributions2 helpful votes
The staff were very attentive and the hotel has beautiful architecture. The rooms have a very nice terrace which give it a great sense of space, and are all very clean. The location is amazing, you are walking distance from most places. Would come back 100%.
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Date of stay: November 2019
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Response from LaPurificadora, Director General at La Purificadora
Responded Jan 18, 2020
Dear Emilio, Thank you very much for sharing your experiences with us! We are happy to know that the Hotel La Purificadora makes you feel at home. We take the experiences of our guests very seriously. It is our hallmark to seek comfort and improvement of our services. It was a pleasure to serve you, in this, your home. I thank you once again for your comments, and we'll wait for you guys whenever you choose to.
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Michael Z wrote a review Jul 2019
Washington DC, District of Columbia44 contributions50 helpful votes
This was our first visit to Puebla and we have chosen the perfect place to stay. La Purificadora is a wonderful design Hotel perfect located with attentive and friendly young team. My special thanks goes to hotel manager Étienne who found the right words when we had a little issue. If you love design you will definitely love this hotel.
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Date of stay: July 2019Trip type: Traveled as a couple
2 Helpful votes
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Response from LaPurificadora, Gerente at La Purificadora
Responded Jul 29, 2019
Dear Michael, There's a lot of perks of my job, but one of my favorites, if not my absolute favorite, is the people I get to meet. Thank you for your words, for your time (both here, and during your stay), and for your patience with the issue that came up. I am very glad that you got to enjoy the property, the service, and the amazing city we get to call home. We are very much looking forward to your next visit, and I insist that you please contact me directly when you are ready to come back. All the best, Etienne Simonin General Manager
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PRICE RANGE
$122 - $165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la purificadora puebla, la purificadora hotel puebla
LOCATION
MexicoCentral Mexico and Gulf CoastPueblaPuebla
NUMBER OF ROOMS
26
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Frequently Asked Questions about La Purificadora
Which popular attractions are close to La Purificadora?
Nearby attractions include Barrio del Artista (0.1 miles), Mercado el Parian (0.2 miles), and Ex-convento de San Francisco de Puebla (0.1 miles).
What are some of the property amenities at La Purificadora?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at La Purificadora?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at La Purificadora?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at La Purificadora?
Yes, parking is available to guests.
What are some restaurants close to La Purificadora?
Conveniently located restaurants include Restaurante Casareyna, El Anafre Rojo, and Entre Tierras.
Are there opportunities to exercise at La Purificadora?
Yes, guests have access to a pool and a fitness center during their stay.
Does La Purificadora have airport transportation?
Yes, La Purificadora offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at La Purificadora?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at La Purificadora?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does La Purificadora offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.