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Holiday Inn Puebla Finsa

Traveler (43)
Room & Suite (30)
Dining (11)

About

#38 of 120 hotels in Puebla
Location
Cleanliness
Service
Value
Puebla s business heart Our strategic location next to México-Puebla Highway provides the easiest access to the Mexico's Volkswagen Plant and the main Industrial Parks in town. Just a few minutes from Puebla s International Airport (PBC). Hotel offers complimentary shuttle service, subject to availability.The widest and most comfortable facilities in town will create an atmosphere of modernity and functionality for your trips. Making business from your room, or in our well equipped business center, will be a pleasure!Get the highest comfort and service in our executive floor with private lounge and the easiest access to our fitness center and indoor heated pool, where you will enjoy a spectacular view of the surrounds.Enjoy our daily breakfast buffet in Las Meninas coffee shop; accompany a great meat cut with one of the excellent wines from Angus Butcher House s wide selection; or just relax with your favorite drink in the casual ambiance of Guernica lobby bar.Visit Puebla on weekends and take advantage of our attractions packages, enjoy the city comfortable sit on our Turibus or get in contact with nature in Africam Safari, the most impressive zoo in Mexico.Holiday Inn Finsa, much more than you expect
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Hotel links
Visit hotel website
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Hotel deals
139Reviews
2Q+A
10Room tips
Traveler rating
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Popular mentions
I stayed here for business. The staff is great. They are very attentive to your needs. The restaurant has a great selection for breakfast and dinner. I used the laundry service and it was perfect as promised. Highly recommend this hotel if you are in Peubla.
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Reasonable prices for a nice day's rest. Breakfast service is not as extensive as other competitors, but options are nice and personnel is exceddingly attentive. Have been choosing this option over others for the past couple months.
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The room had ear plugs, never saw hotel room with ear plugs. I understand why there were ear plugs. The room is very loud being close to highway. Not very sound proof. Other than sound, hotel room and service is okay for the price.
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Response from IHGService, Guest Relations Manager at Holiday Inn Puebla Finsa
Responded Nov 11, 2018
Hi tiger0423, Thank you for leaving us your review and for making us a part your visit to Puebla Finsa. We are grateful that you've chosen the Holiday Inn to host you. As always, we wanted nothing more but to ensure your experience turn as positive as possible. Though it made me smile that felt the service was worth the amount you spent for, towards the stay, I'm sorry that it wasn't the same story all throughout. I regard your comments about the earplugs and the noise from the highway. I understand how this made you feel, tiger0423. Although we cannot control this type of noise, we take the extra step to lessen its impact on our guests. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We may not have gotten off the right foot but I'm positive to make it better for your next stay. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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First I must say wow! This hotel is what defines hospitality. My wife and I were on our honeymoon and decided to stay at the Holiday Inn Finsa. This hotel might not be in centro or walking distance to some shopping or attractions. What it lacks in area attractions it makes up for with likely being one if not the best hospitality in Puebla City! From the moment we checked in Abraham the front desk clerk was kind attentive and you could tell was focused on getting us into our room early if possible. Everyone at the front desk was smiling and willing to answer any questions we may have had. We chose to stay in a executive king which was way better than any other room we stayed in or viewed during our time in Puebla. Lots of space very clean and many amenities included. The bed was soft and comfortable. I have a stiff back naturally and the bed here allowed me to sleep like a baby. I woke up refreshed and ready for the day! We are in the restaurant for breakfast and lunch. Both meals were very well prepared and I would eat here again in a heart beat. The breakfast that was included was high end and more options to choose from than you could imagine. Thinking of this makes me smile! On the day of check out my wife was checking out at the front desk and I was sitting in the lobby. A gentlemen named Rene who I believe does concierge service came over and asked me how my day was going as well as how my stay was. He made me ( the guest ) feel very special asking about my trip and giving me travel ideas around the area. His smile and personality was perfect and he ended it with, “ please let me know if there is anything else I may do for you.” I told my wife he impacted the end of our stay. It was his simple reaching out that made me a loyal guest to this particular hotel. We checked out and went to another hotel. I won’t mention said hotel given I am a general manager in this particular chain. Let’s just say it was the worst hotel stay I’ve had. I talked to my wife and she agreed we needed to make our way back to the Holiday Inn Finsa. That night we booked another two nights at the holiday inn Finsa. That is how much the Holiday Inn Finsa impacted us and especially myself working in hospitality. DONT WASTE TIME BOOK WITH THEM AND YOU WILL HAVE ZERO REGRETS! Best hotel in Puebla City!
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I️ was the first time here and will come back. There give me a junior suite because of my sphere status.. is very big and have a balcony.. maybe a little bit noise from the highway, but I️ grow up in big city’s ..to bad there don’t have a open pool.. some new gym equipment would be also nice.
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Response from hotel s, Gerente at Holiday Inn Puebla Finsa
Responded Nov 13, 2017
Thank you for your comments, we look forward to it and we value each of the points you mention to improve. Excellent day.
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PRICE RANGE
$45 - $86 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn puebla - parque industrial finsa hotel pueblapuebla holiday inn
LOCATION
MexicoCentral Mexico and Gulf CoastPueblaPuebla
NUMBER OF ROOMS
132
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