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EL Sueno Hotel & Spa

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9 Oriente, 12, Puebla 72500 Mexico
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Traveler (212)
Room & Suite (65)
Dining (15)

About

#21 of 126 hotels in Puebla
Location
Cleanliness
Service
Value
Travelers' Choice
Este mágico hotel, ya todo un referente del Centro Histórico de Puebla, ha sido instalado en una antigua casona del S. XVIII remodelada con el fin de conservar las características barrocas típicas de los edificios de la época, logrando una excelente comunión con elementos contemporáneos dentro de espacios eclécticos y fuera de serie.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Free breakfast
Airport transportation
Meeting rooms
Spa
Rooftop terrace
Valet parking
Wifi
Bar / lounge
Restaurant
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Historic Hotel
351Reviews10Q+A34Room tips
Traveler rating
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Popular mentions
Roman Salinas wrote a review Sep 7
1 contribution
In the room named Toña, we had a great experience, I requested a package for couples with which they decorated the room and it looked incredible, it was a great surprise for my girlfriend, she loved it, the best thing is that they have a Jacuzzi, a wide menu of drinks and food. Everything in the room is always super clean and the attention of the staff is a must from the moment you arrive. I was able to get a tour by one of the people who work there, he very kindly showed me around the place and a couple of rooms, not to mention the spa area and the beautiful view that the hotel has of the beautiful cathedral of Puebla. I am very happy about this visit and would not hesitate to return as the current situation is normalized, thank you very much for everything, and certainly, recommend the great Hotel el Sueño!
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Date of stay: January 2020
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pcaswell wrote a review Mar 2020
Vancouver, Canada15 contributions8 helpful votes
We spent 4 nights at El Sueno in Feb 2020 and it was great! It was a quiet peaceful place that was quite close to the action. The staff were very friendly and helpful and the breakfasts were a highlight. You could choose anything you wanted from an extensive menu. The only somewhat negative thing about the place was that the rooms are a little dark but we din't spend a lot of time in our room so it wasn't a huge issue for us.
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Date of stay: February 2020
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Response from fidelizacion2017, Director de Recepción at EL Sueno Hotel & Spa
Responded Mar 17, 2020
Hello We are totally pleased by the time you invested in such pleasant comments, it is a pleasure that you have visited us and made your stay unique in Puebla City, where you can visit a large number of tourist attractions within a very short distance, all our staff is here to provide you with the best recommendations. We are happy to know that the breakfasts are totally to your liking with dishes that have a unique touch. We are sorry that the lighting inside your room was not the one for you, all our rooms are decorated differently, and we are sure that there are some that you will love. We invite you to dream again at El Sueño Hotel + Spa, so that your next visit to the beautiful city of Puebla is even more pleasant.
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Mick K wrote a review Nov 2019
Penticton, Canada137 contributions38 helpful votes
Central location, comfortable rooms and freindly staff made this a great place to stay. Included breakfast in their dining room was very good as well. Enjoy all the sites in old town in this great hotel (and they have a spa if you are so inclined)
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Date of stay: November 2019
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Response from fidelizacion2017, Fidelización at EL Sueno Hotel & Spa
Responded Nov 22, 2019
Dear Mick Let me start by thanking you for your kind words, it was a pleasure for us to received you and make your stay the more pleasant as possible All our rooms has a different decoration inspired in dreamy woman, and we are glad to read that you really enjoyed your stay here in the Beautiful city of Puebla and at the hotel, like you said our location is very good, because we are close to many attractions. Our Staff is very qualify, and we are pleased to know that we help to do your stay a unique experience. We are also glad because you enjoyed our breakfast options. We will be very happy to receive you again in the future and continue doing your stays a very great experience. Best Regards María José Sánchez
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Farid wrote a review Nov 2019
1 contribution
Not only was the room great and clean, but the whole building is so fun to stay in because of the 300 year old architecture. The included breakfast is chosen from the menu, which means its not some lame buffet or a small list of available items. You get to choose from a great menu with juices, pastry and the main course. Also, the lengths into which the GM helped us were great. We had an emergency and had to leave a day earlier and they contacted the bank to get us the refund without any excess charges. Thanks!!!!!
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Date of stay: November 2019
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Room Tip: There is only 20 rooms all part of this great Baroque mansion
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brenduhhhhh wrote a review Apr 2019
Los Angeles, California5 contributions4 helpful votes
We took a trip to Puebla to show my boyfriend my poblana side. I wanted to book a hotel near zocalo. After researching online I found this hotel. I wanted a pool for sure. Arriving at the hotel they welcomed us. Staff was super friendly. The hotel layout is awesome. Super hipster ish. Only thing that disappointed me was the pool. Based on the pictures it looked a lot different than what it actually was. Looked more like a fountain than anything. I still wanted to get in. But both days we stayed the pool was dirty. Not an extreme case. But not maintained. I kept walking by it throughout the day to see if maintenance was done, sadly it wasn’t. I didn’t mention it to the staff because honestly I felt like that something that should’ve been done on its own. The location of the hotel is awesome. Very close to everything, walking distance from zocalo. There’s an awesome beer place across the street for those looking for craft beer. I felt safe the whole time I was there. 4/5 only because the hotel pool was disappointing. Other than that we loved our stay here and would recommend this place to others. The room has all the amenities. Highs ceilings. Spacious. Loved the lighting.
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Date of stay: April 2019Trip type: Traveled as a couple
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Response from fidelizacion2017, Fidelización at EL Sueno Hotel & Spa
Responded Apr 14, 2019
Good morning! We appreciate that you take the time to share your comments with us, we are pleased to know that your stay was a pleasant experience and that the rooms were to your liking. On the other hand we tell you that we do not have a swimming pool, we announce it as a swimming lane and we also have a cleaning control, we sorry if it was not your like, but we appreciate your comment and we will take it into account. As mentioned, we have a very good location and our guests can visit several points of interest in the heart of the city. We hope you visit us again and continue creating unforgettable experiences. Best Regards María José Sánchez
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PRICE RANGE
$67 - $105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el sueno hotel
LOCATION
MexicoCentral Mexico and Gulf CoastPueblaPuebla
NUMBER OF ROOMS
20
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Frequently Asked Questions about EL Sueno Hotel & Spa
Which popular attractions are close to EL Sueno Hotel & Spa?
Nearby attractions include Amparo Museum (Museo Amparo) (0.07 miles), Zocalo (0.2 miles), and Alley of the Frogs (Callejon de los Sapos) (0.3 miles).
What are some of the property amenities at EL Sueno Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at EL Sueno Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at EL Sueno Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at EL Sueno Hotel & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to EL Sueno Hotel & Spa?
Conveniently located restaurants include Casa Barroca, Comal, and El Mural de los Poblanos.
Does EL Sueno Hotel & Spa have an airport shuttle?
Yes, EL Sueno Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is EL Sueno Hotel & Spa located near the city center?
Yes, it is 0.4 miles away from the center of Puebla.
Are any cleaning services offered at EL Sueno Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to EL Sueno Hotel & Spa?
Many travelers enjoy visiting Fuertes de Loreto (1.4 miles), Barrio del Artista (0.5 miles), and Pasaje Historico del 5 de Mayo (1.0 miles).