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Camino Real Puebla Angelopolis

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Camino Real Puebla Angelopolis
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163 Reviews from our TripAdvisor Community

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Showing 27: English reviews
California
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Well, since it's a Camino Real my expectations were high. Let's start with the room, we stayed at a club area (new area) this is located at the adjacent tower, to get to our room it was a long walk, the gym it's small but we never found it busy, the room was clean and furniture looks new; the mini... More 

Helpful?
Thank Rosita C
Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 10, 2016 via mobile

The breakfast buffet was like a scam. We were told the price of it but when we paid, a were charge double because the buffet is charged one price for the cold food and an additional price for the hot food. it was not make clear when we asked. Internet worked only for the cell phone but did not work... More 

Helpful?
Thank sammieho

Travelers are raving about these Puebla hotels

San Miguel de Allende, Mexico
Level Contributor
242 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed June 5, 2016 via mobile

We stayed in Puebla to visit our family, and chose the Camino Real Angelopolis due to it's location and the size of it's swimming pool. The Camino Real is a good hotel, but not great. The rooms are pretty nice, but small details have to be pursued to make it a very good hotel. The staff was hard working, and... More 

Helpful?
Thank George M
St. Pete Beach, Florida
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 26, 2016

Here for a conference for 3 days and overwhelmingly unimpressed. If you go to Puebla, stay downtown or somewhere nicer unless you need to be here for a specific reason such as the location next to a golf course or exactly in Angelopolis for work. Camino Real seems like a brand new hotel but is kind of a shell of... More 

Helpful?
1 Thank kdubb314
Windsor, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 5, 2016

The room was perfect, the price was not. The restaurant was good but way overpriced. The front desk misplaced my credit card guarantee, and the way I found out was to walk a hundred yards and find my key disabled. After return to the front desk they found that it was their mistake so they said, "okay you're all set".... More 

Helpful?
Thank donaldwmthomas
Saltillo, Mexico
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed January 7, 2016

We stayed at this hotel for 5 days, every day I would have to call for towels, soap, shampoo, foot towel, everyday!! On the third day my luggage was opened and they took some boxers that were a gift for my son for new years, and they opened my sons suitcase and took his sweatpants, I put in a report... More 

Helpful?
Thank BeatrizdelaG
Coatzacoalcos, Mexico
Level Contributor
189 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed December 14, 2015

unfortunatelly there are not other choises in the Angelopolis Area for First Class Hotels, we have to keep coming back to this beautifull place and stand the terrible actitude of most of the employees and the very limited service policies of the house management that make me regret returning to this place every time .i am there rooms are quiite... More 

Helpful?
Thank TonyCardenas
Mexico City, Mexico
1 review
2 of 5 stars Reviewed November 3, 2015 via mobile

We arrived late at night after a 4 hrs drive and just wanted to sleep, but it wasn't that simple. When we got to our room it wasn't clean so they change us to another one and guess what?!? IT WASN'T CLEAN EITHER, so they change our room again and finally this one was ok, smelly but clean.... In the... More 

Helpful?
Thank pamecornu
Solihull, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 27, 2015 via mobile

This hotel has a management crisis permanently , 4 star hotel with 1 star service . Twice I made a reservation and each time on my return after a short vacation no reservation was made for me .Basically you cannot complain as theres never a manager on duty of any seniorority .Breakfast hit and miss most mornings with usually only... More 

Helpful?
Thank IMFJ
Dallas, Texas
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed March 25, 2015

I've stayed here before over the years. Puebla has really grown with many new hotels. Out of habit I chose Camino Real. We had some initial complications with our reservations and it took us three days before we could find a manager on duty. He was out each time we asked. The food in the restaurant was bad. Go out... More 

Helpful?
Thank keith k
Percy L, Director General at Camino Real Puebla Angelopolis, responded to this review

Dear Sir Keith: We welcome your comments which are very important for us, in advance I offer an apology for the inconvenience. We will work hard to give quality service. Best regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Babysitting

Additional Information about Camino Real Puebla Angelopolis

Address: Blvd. Atlixcayotl Km. 5 Fracc. La Vista CP, Puebla 72810, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: $86 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Camino Real Puebla Angelopolis 3.5*
Number of rooms: 274
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Also Known As:
Camino Real Puebla Angelopolis Hotel Puebla
Hotel Style:
#13 Spa Hotel in Puebla
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