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Hotel San Pedro

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Hotel San Pedro
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159 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Marseilles, Illinois
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel twice. The first time there were no problems. The second time we took all of our belongings down to reception so they could keep them until we left town. They said it was no problem. When we returned from excursions my backpack was gone. Inside my backpack was my laptop. It was never recovered. The... More 

Helpful?
Thank Pescadito13
Saira P, Gerente at Hotel San Pedro, responded to this review

Dear Customer, accepts my more sincere excuse personally I will take charge attending and giving solution since it has not been brought me, he would be grateful it was allowing us to put us in touch with you, with information on to what name it did his reservation, I number of assigned room and date of stay to be able... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed April 10, 2016 via mobile

This was a horrible experience. The room is too small, but that is the least of the problems. Not hot water, the bathroom with jacuzzi was really dirty. The pillows were dirty and smelled, couldn't sleep because of the hard bed. They woke us up and we did ask for that service. I don't recommend it.

Helpful?
Thank Erika M
Saira P, Gerente at Hotel San Pedro, responded to this review

Dear customer, I send a cordial greeting from Hotel San Pedro Puebla, Mexico . Thank you for taking the time to give us your valuable feedback . Please accept my apologies for the inconvenience and disappointment. It is through constructive criticism such as yours that we were able to take steps to correct and thus ensure that such situations do... More 

Travelers are raving about these Puebla hotels

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 14, 2016 via mobile

Well lets start with the positives..it's very central and it has a balcony..now the negatives. We have been traveling through Mexico and had some AMAZING stays in hotels along the way experiencing the great mexican hospitality.., then we arrived at Hotel San Pedro! When we checked in they immediately wanted payment, not that it was the worst thing they did... More 

Helpful?
Thank Andy L
Saira P, Gerente at Hotel San Pedro, responded to this review

Dear Customer: I send a cordial greeting from Hotel San Pedro Puebla, Mexico . Thank you for taking the time to give us your valuable feedback . Please accept my apologies for the inconvenience and disappointment. It is through constructive criticism such as yours that we were able to investigate and can take steps to correct and thus ensure that... More 

Prague, Czech Republic
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 10, 2016

I would say bit overpriced for what they are offering. Little bit old-fashioned, I can image this was top, but 20 years ago. Also the room was bit dirty as well as around the pool outside. Very bad warm water stream and the water was smelly.

Helpful?
Thank Lenka H
Saira P, Gerente at Hotel San Pedro, responded to this review
Google Translation

Estimado cliente: ¡Muchas gracias por tu amable contribución! Sin duda alguna, el que viajeros tan experimentados como usted nos regalen... More 

Mexico City
Level Contributor
3 reviews
5 of 5 stars Reviewed February 15, 2016

Nice hotel, very centric one block away from the Zocalo, good parking. The highlight of the hotel is its location, lots of restaurants around, excellent locations, walking distance away from almost everything

Helpful?
Thank Maialaia
Saira P, Gerente at Hotel San Pedro, responded to this review

Dear: I sincerely appreciate your kind comments , it is for all our guests we strive to be with a great experience and a very nice souvenir of your stay at Hotel San Pedro Puebla, Mexico . On behalf of all my team, we hope to have the honor to welcome you again. Best regards, Roberto Cabanas General management More 

Valencia, Spain
Level Contributor
3 reviews
5 of 5 stars Reviewed February 14, 2016

We stayed for a week in the of summer 2015 and loved it. It has a wonderfull cosy colonial admosphere that brings you back to the 1600's. You can taste wonderfull local food and international food as well. Their friendly staff speak English and are very helpful. Is a good choice if you care for the historical down town, the... More 

Helpful?
Thank Natalia G
Saira P, Gerente at Hotel San Pedro, responded to this review

Dear: I sincerely appreciate your kind comments , it is for all our guests we strive to be with a great experience and a very nice souvenir of your stay at Hotel San Pedro Puebla, Mexico . On behalf of all my team, we hope to have the honor to welcome you again. Best regards, Roberto Cabanas General management More 

2 reviews
2 of 5 stars Reviewed February 1, 2016 via mobile

This hotel has a poor service and not enough parking, for the price that I payed it I could find a better place in the downtown. The rooms look old and the reservation service makes some mistakes even when I made the booking by expedia they duplicate the reservation and I did not receive any information regards the lack of... More 

Helpful?
Thank Armando C
Saira P, Gerente at Hotel San Pedro, responded to this review
Google Translation

Estimado: Le mando un cordial saludo, agradezco se haya tomado el tiempo para proporcionarnos sus valiosos comentarios. Por favor, acepte... More 

Xalapa, Mexico
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 12, 2016

The stay for a weekend in this hotel was good, for a first time visitors to Puebla. The highlight of the hotel is its location, which is very convenient, only two blocks from the main square and with many interesting points to visit nearby, within walking distance. The room assigned was good, decorated in mexican contemporary style, with some amenities... More 

Helpful?
Thank anne_lune
Saira P, Gerente at Hotel San Pedro, responded to this review

Dear: Thank you for your kind contribution! No doubt that such experienced travelers like you we give away this kind of feedback is priceless ! Hotel San Pedro Puebla and certainly await you with open arms . Best regards, Roberto Cabanas Managing Director More 

Bogota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 21, 2015 via mobile

Do not be fooled by the pictures in their website. When they took the pictures, the hotel was beautiful, but it has not been maintained in months or maybe years. It is well located; but the location does not compensate for the bad shape of their facilities.

Helpful?
Thank mmea
Saira P, Gerente at Hotel San Pedro, responded to this review

I send warm greetings from San Pedro Hotel Puebla, Mexico . Thank you for taking the time to provide valuable input. Please accept my apologies for the inconvenience and disappointment. It is through constructive criticism such as yours that we are able to investigate for that reason we will take the necessary steps to correct and thus ensure that such... More 

Italy
Level Contributor
358 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 438 helpful votes
3 of 5 stars Reviewed September 20, 2015

UNless you get a bargain there is no reason why you should pick this hotel. The rooms are old, amnd so is the furniture. There is a pool, but you will give up the idea to jump into the water once you see it. So, like a series of other hotels around the same area in Puebla, also this one... More 

Helpful?
1 Thank realworldtraveller
Saira P, Gerente at Hotel San Pedro, responded to this review
Google Translation

Estimado realworld.: Le mando un cordial saludo desde Hotel San Pedro Puebla, México. agradezco se haya tomado el tiempo para... More 

Questions? Get answers from hotel staff and past guests. Ask a question

118 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel San Pedro's building dates from 1542, is located in Puebla City, Mexico, in the heart of Historic Down Town ... more   less 

Additional Information about Hotel San Pedro

Address: Avenida 2 Oriente No. 202 | Col. Centro, Puebla 72000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: $56 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel San Pedro 3.5*
Number of rooms: 80
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Also Known As:
Posada San Pedro Puebla
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