We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard Puebla Las Animas

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Courtyard Puebla Las Animas
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

142 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 30: English reviews
Halifax, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Back for the first time after a couple of years. There's been a lick of painted added outside but inside it's like a comfortable slipper. Rooms are not the most modern decor but decent size, clean and very comfortable. Service is excellent, attentive, friendly and the hotel has a nice family feel about it. I love the breakfast here, they... More 

Helpful?
Thank Mbp1957
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Thank you for sharing your experience at the Courtyard Puebla Las Animas. I appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again... More 

Manchester, United Kingdom
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 7, 2016 via mobile

The reception staff were very helpful, offering to let us view the room before settling on a final choice and our request for conjoined rooms through a booking agency had been sorted perfectly. Whilst the reception area and gym equipment was modern the same couldn't be said for the decor in the rooms which are in need of an urgent... More 

Helpful?
Thank willofjrh
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Thank you Willofjrh for taking the time to share your recent experience at the Courtyard Puebla Las Animas with us. I was disappointed to hear about your experience in our hotel. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted a number of areas for improvement... More 

Richmond, Virginia
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed April 28, 2016 via mobile

I can easily say this hotel is one of the worst Marriot hotel as far check in and customer service I have experienced in all my travels. When one checks as a Marriot platinum member they have no idea your coming to stay at that property. Completely contradics the Marriot culture for their customer. The manager stands there and does... More 

Helpful?
Thank bryanwes
Ruben G, Director General at Courtyard Puebla Las Animas, responded to this review

Dear Bryanwes: Thank you for taking the time to let us know how we’re doing. It’s worring to read that you didn’t enjoy the service in our hotel, especially in the front desk area. It is very important to know where we can improve. It is the only way that the hotel staff can be better and serve you. Thank... More 

Colorado Springs, CO
Level Contributor
220 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed April 19, 2016

The hotel is located on a busy intersection as others have noted, which makes it difficult to pull in to. Check-in was smooth and we found the room to be clean. They have a nice pool which the kids enjoyed. Breakfast buffet was included for 2 of our party. It was good but way overpriced if you had to pay... More 

Helpful?
Thank COCowboy
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Dear COCowboy: Thank you for taking the time to let us know how we’re doing. It’s worring to read that you didn’t enjoy the service in our hotel or the service in the rooms. It is very important to know where we can improve. It is the only way that the hotel staff can be better and serve you. Thank... More 

Dubai, United Arab Emirates
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed March 31, 2016

This hotel is your average (or below average) Marriott Courtyard, indeed it looks like an older version of them, even if the hotel was open few years ago. The rooms facing the bridge have a serious noise problem between the AC units and the cars passing the bridge, is quite bad...The hotel should invest in serious isolation and good double... More 

Helpful?
Thank Rafa_Dubai
Ruben G, Director General at Courtyard Puebla Las Animas, responded to this review

Dear Rafa Dubai: Thank you for taking the time to let us know how we’re doing. It’s worring to read that you didn’t enjoy the service in our hotel or the service in the rooms. It is very important to know where we can improve. It is the only way that the hotel staff can be better and serve you.... More 

Myrtle Beach, South Carolina
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed February 24, 2016

Stayed 1 night during journey to Cuernavaca. I arrived late and the swift , courteous efficient service was much appreciated. The rooms are appointed as you would expect from this chain. Beds are better than local Central America product. I was very impressed and slept well.

Helpful?
Thank NorthBeachTowers
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Thank you very much for taking the time to let us know how we’re doing. For me and my team at Courtyard Las Animas is a pleasure to know that our service and quality were pleased in general. With your comments is the only way we can improve our service. We invite you to continue using the different promotions and... More 

Puebla, Mexico
2 reviews
1 of 5 stars Reviewed February 18, 2016

The room, the light in the bathroom was not working, I reported the problem twice, not fixed. Cleaning crew will not leave water and I had to ask to vacuum the carpet. Breakfast was old. Front desk has rude persons working , no help, seems like they get annoy if you ask a question. NOT professional at all. If you... More 

Helpful?
Thank Rauoul F
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Dear Rauoul F: Thank you for taking the time to let us know how we’re doing. It’s worring to read that you didn’t enjoy the service in our hotel. It is very important to know where we can improve. It is the only way that the hotel staff can be better and serve you. Thank you very much again and... More 

Los Angeles, California
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 27, 2016

I stayed here last summer for close to 2 weeks and overall, I had a great stay and I will definitely be staying again. It's not a luxurious hotel by any means, but it was a typical Courtyard. All of the staff (from the front desk , housekeeping, doormen, servers at the restaurant) were very nice and helpful. One example,... More 

Helpful?
Thank Vanesa L
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Thank you very much Vanesa L, for taking the time to let us know how we’re doing. For me and my team at Courtyard Las Animas is a pleasure to know that our service and quality were pleased in general. With your comments is the only way we can improve our service. We invite you to continue using the different... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 13, 2016 via mobile

I've stayed at this hotel twice. Each time for a long stay business trip. The staff are always friendly and wonderfully helpful. The beds are comfy. It has a great outdoors pool area, which can be a great way to spend your time if the weather permits. Unfortunately the position of the hotel means it has two major roads on... More 

Helpful?
Thank Ali C
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Thank you Ali C for taking the time to let us know how we’re doing. It’s worring to read that you didn’t enjoy the service in our hotel or the service in the rooms. It is very important to know where we can improve. It is the only way that the hotel staff can be better and serve you. Thank... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 10, 2016 via mobile

I paid with Marriott points and booked thru Marriot app. Staff could not find our reservation, made us wait for 20 min, even though I showed in my iPhone. The worst part - we could not sleep at all!! Our room was in front and close to an overpass, and between the lights of the cars and their noise, made... More 

Helpful?
Thank JuanSAgraz
Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Dear Juan Sagraz: Thank you for taking the time to let us know how we’re doing. It’s worring to read that you didn’t enjoy the service in our hotel or the service in the rooms. It is very important to know where we can improve. It is the only way that the hotel staff can be better and serve you.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

123 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (26)
Viewed
Room/Suite (6)
Viewed
Dining (3)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (4)
Viewed
View from Room (3)
Viewed
Bathroom (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (97)
Viewed
Room/Suite (20)
Viewed
Hotel & Grounds (21)
Viewed
Business Center/Function Rooms (11)
Viewed
Dining (10)
Viewed
Pool/Beach Area (3)
Viewed
Bathroom (2)
Viewed
Other (30)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Puebla hotels
2.1 mi away
NH Puebla
NH Puebla
#4 of 93 in Puebla
4.0 of 5 stars 772 reviews
1.3 mi away
LQ Hotel by La Quinta Puebla Palmas
0.3 mi away
MM Grand Hotel
MM Grand Hotel
#31 of 93 in Puebla
4.5 of 5 stars 83 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Holiday Inn Puebla La Noria
0.4 mi away
Fiesta Inn Puebla Las Animas
1.3 mi away
Presidente InterContinental Puebla
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Babysitting

Additional Information about Courtyard Puebla Las Animas

Address: Av 31 Poniente 3333, Esq Blvd. Atlixco, Puebla 72400, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: $56 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Puebla Las Animas 4*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Marriott, Expedia, Booking.com, Hotwire, Priceline, Despegar.com, Hotels.com, Odigeo and Cancelon so you can book your Courtyard Puebla Las Animas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Family Hotel in Puebla
#10 Luxury Hotel in Puebla
#12 Business Hotel in Puebla
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay