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Hotel del Portal

Expedia.com$43*
View Deal
05/14/2017 05/15/2017
1 room 2 adults 0 children
$43*
$43*
Compare best prices from top travel sites
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Hotel del Portal
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118 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Regina, Canada
Reviewed June 2, 2013

This hotel is in a perfect location, across the street from the Zocalo in the heart of Puebla. Everything is very close, including many outdoor restaurants. The city tours are less than a block away.. The hotel is an impressive looking historic building. The folks at the front desk were friendly and helpful. A decent breakfast was included. So far,...

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3Thank Saskfolks
Saint Louis, Missouri
Reviewed January 1, 2013

I have stayed in many budget hotels throughout Mexico and this is by far the worst. They promised breakfast was included, but failed to tell us the restaurant was closed New Years Day and didn't discount our rate. The front desk person was an unhelpful, smug idiot, and the wifi (only available in the lobby) was mysteriously out of service...

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3Thank Brookbennett
Brighton and Hove, United Kingdom
Reviewed May 29, 2011

We ended up here as a last resort as all the decent hotels we're full. The location is great which is the only way of justifying the $80 price for one of their very basic cell like rooms. After waiting 10 mins for the manageress to find a porter who wanted to do some work - reminded me of Fawlty...

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2Thank greyhogg
Marseilles, Illinois
Reviewed June 29, 2010

Beware of this hotel. We decided to check out of the hotel in the morning so that they could clean our room and reuse it. We checked our luggage at the reception. When we returned to the hotel to reclaim our luggage the hotel had lost our most expensive suitcase. They promised to repay for the cost of the luggage...

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3Thank Pescadito13
Seoul, South Korea
Reviewed November 12, 2007

We stayed here for a few nights in October. The front desk was friendly enough. However, you're supposed to leave your key at the desk when you leave the hotel and it can be a little annoying to get it back when you return to the hotel if there is only one person at the desk and a long line...

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1Thank Melinda K
San Miguel de Allende
Reviewed November 12, 2007

Sadly, this hotel could be great, the location on the main Zocalo in the lovely city of Puebla has a great old fachade, Inside the disappointment begins at the reception desk, where the employees are not only not helpful, but blase and rude. The rooms are ugly and small, carved out of what must have once been a grand space....

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5Thank malibugringa
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63 photos of this hotel

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05/14/2017 05/15/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Room Service
  • Dry Cleaning

Additional Information about Hotel del Portal

Address: Juan de Palafox y Mendoza Num 205, Puebla 72000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: $43 - $58 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel del Portal 2.5*
Number of rooms: 90
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Questions & Answers

Here's what travelers have asked, with answers from Hotel del Portal staff and other travelers.
1 question
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MN, USA
7 months ago

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Questions? Get answers from Hotel del Portal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for an outside room with 2 beds”
FOODCRITICDoylestown, Mar 8, 2017 | Read review
“Ask for a rom away from the street”
Jen540, Oct 8, 2016 | Read review
“Best view overlooks the zocalo”
xalx, Feb 18, 2016 | Read review
“Rooms facing the street will be noisy in the morning”
JRote, Oct 19, 2015 | Read review
“There are tons of spectacular restaurants and bars here. No need to eat in hotel”
983stevey, Aug 8, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$43* /night
View Deal
Booking.com
TripAdvisor$43
Orbitz.com$43
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
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