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Hotel del Portal

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Hotel del Portal
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100 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Mexico City, Mexico
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice room in a fantastic location. Beautiful view from the window. Clean and well maintained. The only drawback I can think of is the bathroom was a bit small. The parking is valet only. Great lobby with a nice restaurant, located right on the plaza so plenty to do and see right outside the door. If I find myself returning... More 

Helpful?
Thank daddyogrande
Houston
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 16, 2016

We did not stay at the hotel but we ate at the restaurant. The service and food was fabulous. We really enjoy the view from the hotel looking out to the plaza. The service was excellent and the price was reasonable.

Helpful?
Thank jbn60
sydney
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 24, 2016 via mobile

This hotel is located right on the main square close to the Parian Market and all the attractions of the main part of town. Clean and comfortable with a very cute balcony looking out on to the Zocalo. It was a little noisy with the passing traffic but have stayed in much worse in Mexico.

Helpful?
Thank janecron
Houston, Texas
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 15, 2016

This is a no frills hotel on the main plaza. Balcony rooms can be noisy due to traffic. Easy access to restaurants, convenience stores and other activities on the plaza such as the Palacio Municipal, the Cathedral and the Turibus.

Helpful?
Thank drb622013
Brisbane, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 18, 2016

The bed feels like concrete. Floors are all tiled making it very cold overnight. Breakfast buffet leaves something to be desired. But the location can't be beaten - right in the town centre. Lots of food and tourist locations close by.

Helpful?
Thank xalx

Travelers are raving about these Puebla hotels

Bath, UK
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 11, 2015 via mobile

The entrance lobby and restaurant is grand Beautiful old hotel with balconies facing the square and Cathedral. Plenty of shops sites and eateries nearby Room comfortable and good. Free fast wifi Great stay. The breakfast is rather underwhelming but freshly prepared mainly a coffee juice toast and eggs made to order overall a comfortable hotel ask for balcony facing the... More 

Helpful?
Thank kesramanujam
Saint Paul, Minnesota
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed October 19, 2015

An unbeatable location on the cathedral square in the heart of Puebla, but otherwise pretty average place. Our room was somewhat small and crowded, and street noise beginning around 6am was a problem (our room overlooked the street rather than the zocalo). Breakfast pretty average. Staff very courteous and helpful. Not expensive.

Helpful?
Thank JRote
Italy
Level Contributor
358 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 438 helpful votes
2 of 5 stars Reviewed September 20, 2015

The hotel's position right in the main square turns this place into a real tourist-trap; and most of the people leave after the first night, once they realize that there are a lot of better, nicer, cheaper and better attended hotels just around the corner, and without all the noise of this place. The rooms are small, old and smelly;... More 

Helpful?
2 Thank realworldtraveller
Silver Spring, Maryland
Level Contributor
561 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed August 8, 2015

Stayed at this hotel and I was quite impressed with the cleanliness and comfort of the room. The toilet was actually sanitized before my arrival and there was actually a strip of paper (like a seal) stating the same. I didn't eat in the restaurant so can't comment on the food here. Also we left quite early in the morning... More 

Helpful?
Thank Steve Y
California
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 22, 2015

It is located right around the corner from the central square, surrounded by a variety of restaurants and antique and candy shops. The zone is safe, there's policemen everywhere. However, I found it uncomfortable for the price. The beds, for example, were hard, the cable did not work well: not a single tv station could be seen clearly, and the... More 

Helpful?
Thank Mauricio C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Hotel del Portal

Address: Juan de Palafox y Mendoza Num 205, Puebla 72000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range: $43 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel del Portal 2.5*
Number of rooms: 90
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Hotel Style:
#7 Best Value Hotel in Puebla
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