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Rosewood Puebla

Traveler (295)
Room & Suite (52)
Dining (25)

About

Location
Cleanliness
Service
Value
Situated near the Templo de San Francisco, Rosewood Puebla is ideally located in the city’s downtown Centro Histórico, a UNESCO World Heritage Site since 1987. The hotel draws its inspiration from the colonial city’s centuries-old cultural heritage. Comprised of a collection of historical buildings from various eras surrounding a picturesque private courtyard, Rosewood Puebla integrates modern elements with traditional craftsmanship and materials, such as the city’s famed Talavera ceramics, into its design while showcasing Mexican furnishings and works of art. Refined architectural details, classic ironwork and graceful arches evoke a rich history and contribute to a welcoming and sophisticated residential atmosphere. Rosewood Puebla features 78 rooms and suites, indoor and outdoor meeting and event space, an indulgent spa and a rooftop pool with stunning views of the city and surrounding volcanoes. The hotel’s additions to Puebla’s dynamic dining scene—the signature farm-to-table restaurant Bar Bistrot, the casual European-style Café Azul and the sophisticated outdoor lounge, Bar Los Lavaderos—all celebrate Mexico’s history and honor the region’s distinguished culinary traditions.
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Luxury
Great View
HOTEL CLASS
226Reviews
339Photos
4Q+A
31Room tips
Traveler rating
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Popular mentions
Beautiful hotel and grounds. Pool deck is superb with the best view in the city. Staff are friendly and helpful. My suite was very spacious and well designed. An easy walk to artisan markets and many sights nearby. There is also a lot interesting history about the hotel and the
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Response from Experience715095, Director General at Rosewood Puebla
Responded 2 weeks ago
Dear Mr. Mark O, Thank you for visit our historical Rosewood property at the heart of Puebla. I am glad to now that your experience at our hotel was a pleasant one. Our property has many beautiful things and it is nice to know that Claudia took good care of you by showing you the hotel. I hope you can give us the opportunity to serve you once more in a near future. Kind Regards, Manuel Leal. Managing Director
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What a treat to spend 5 days at a hotel like this in Puebla. Everything about the stay was perfection from the minute I arrive until I departed. Extraordinary service, beautifully appointed rooms and public spaces. The staff is themes caring and attentive - never a moment of
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Response from Experience715095, Director General at Rosewood Puebla
Responded 3 weeks ago
Dear 450juditha, We appreciate your preference for Rosewood Puebla. I want to thank you for the time you took in writing your experience at our Hotel. I am delighted to know that our fantastic staff took good care of you, and you enjoyed your room and the public spaces. We work hard to exceed our guests expectations, and comments such as yours, show us we are doing a good job. I hope to hve the opportunit to receive you once more in a near future. Sncerely, Manuel Leal Managing Director
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The service was excellent I almost found friends Food was great and always fresh Employees were always smiling and gentle My room was amazing and always very clean The attention for details was the most beautiful part of it
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Response from Experience715095, Director General at Rosewood Puebla
Responded 4 weeks ago
Dear Pioneer51542267025, I sincerely appreciate your preference for Rosewood Puebla. I am pleased to hear that youhad an excellent stay during your visit with us and felt pampered by our Staff. Thanks for the time you took in writing us & share the warm attention you received on behalf of our staff. I hope to have the opportunity to serve you once again in a near future. Best Regards, Manuel Leal Managing Director
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All employees in all department are very professional and are willing to go above and beyond. I will recommend this hotel to everyone that is going to puebla. I would like to temry Rosewood hotels elsewhere whenever needed based on my experience at Rosewood Puebla.
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Response from Experience715095, Director General at Rosewood Puebla
Responded 4 weeks ago
Dear Dream39933701568, I sincerely appreciate the time you took in writing and share your experience in our historical Rosewood property in the heart of Puebla. I would like to mention that is our commitment to make sure all of our guests leave our hotel nothing less than satisfied. We hope that you can give us another opportunity to serve you as you deserve in a near future. Cordially, Manuel Leal. Managing Director
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I would recommend Rosewood to anyone who asks, the staff are helpful and friendly. The rooms are fantastic, the food at the hotel is top notch. Great history around the hotel and close to shops and street vendors. Also felt very safe in the location of the hotel.
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Response from Experience715095, Director General at Rosewood Puebla
Responded 4 weeks ago
Dear Journey58592810605, We appreciate your preference for Rosewood Hotels & Resorts. I would like to take this opportunity to thank you for taking the time and share with us your opinion of your stay in Rosewood Puebla. I am very pleased to hear that your overall experience at our hotel was a delightful one. We are fortunate to have talented people in our staff and personally I will share your comments with them. We hope to have the opportunity to serve you once more in a near future. Cordially, Manuel Leal Managing Director
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Do any of the rooms have a mini-fridge?
Yes.
1 vote
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Which rooms and / or suites have a furnished terrace or balcony ?
the terrace is from my recollection not one that you can really sit on. you may want to ask hotel. the roof top is lovely to sit and good service.
0 votes
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Yes- the hotel has an Elevator. Can't speak to railings though. It's really nice Hotel! Enjoy your stay.
1 vote
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How much are one way private transfers from airport hotel versus taxi? Thank you for your time!
hello, I am not sure what the one way private transfer are however we took UBER an it's totally safe and the Uber works just like it does here. (except it is sooooo much cheaper in mexico) SCORE!!! when you book Uber out there in MExico it shows you on your Uber app the license plate of the vehicle thatis picking you up
1 vote
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"get a room that faces the inner yard."
"If traffic bothers you, get a room facing the courtyard. "
"Great nothing needs to be improved. "
"We missed having a full length mirror in our room"
"Ask for the main building with volcano views if you want an incredible view"
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PRICE RANGE
$258 - $483 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastPueblaPuebla
NUMBER OF ROOMS
78
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