We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Presidente InterContinental Puebla

Save
Share
Boulevard Hermanos Serdan No 141 Col. Amor, Puebla 72140 Mexico
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Luxury weekends
Expedia.com
InterContinental
$63
View Deal
Free cancellation until 08/03/21
Reserve now, pay at stay
Hotels.com
eDreams
Travelocity
Snaptravel
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (59)
Room & Suite (33)
Dining (21)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Presidente InterContinental Puebla
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 128 hotels in Puebla
Location
Cleanliness
Service
Value
Travelers' Choice
Presidente InterContinental Puebla is located on the main road between Mexico’s most important port city of Veracruz and Mexico City. The hotel offers beautiful views of Popocatepetl and Iztaccihuatl volcanoes. For business delight in our close proximity to Finsa and Chachapa industrial parks and casual travellers will enjoy the area’s cultural centres. The hotel is just two miles from the Cultural Heritage of Humanity in historic downtown, and three miles to the magnificent Cholula archaeological zone. Hermanos Serdan International airport is an easy 15 mile car ride away
Read more
Room & Suite (33)33
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Spa
Massage
Salon
Solarium
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish, German
Hotel links
Special Rate:Luxury weekends
105Reviews12Q+A5Room tips
Traveler rating
  • 63
  • 25
  • 11
  • 4
  • 2
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sergio Matute wrote a review Jun 2020
8 contributions
I had to be in Puebla for three weeks during the COVID19 pandemic, I was concerned about what that would be like but the staff at the Presidente Intercontinental Puebla had everything figured out. The facility was perfectly clean and organized in a way that I never knew there were other guests, service and food were great and the staff made everything possible to make the stay as good as it is under normal circumstances. I’m typically a Marriott person, I’m probably going to be switching to IHG.
Read more
Date of stay: June 2020Trip type: Traveled on business
Helpful
Share
Response from InterContiPuebla, General Manager at Presidente InterContinental Puebla
Responded Jun 20, 2020
Dear Mr. Matute, Thank you for taking the time to tell us about your experience at Presidente InterContinental Puebla. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental Puebla. Sincerely, F. Ruano General Manager
Read more
Joseph T wrote a review Mar 2020
4 contributions
This Hotel/Resort was amazing! Amenities, Personal service and the beautiful layout and format of the hotel was incredible. When I return to Puebla, this will be the only place I'll stay at. in conjunction with my IHG Rewards, I couldn't have wished for a better experience! Manuel Lopez (The Bellboy) was absolutely amazing as well. He spoke very good English, recommended wonderful local cuisine and was the epitome of a gentleman.
Read more
Date of stay: January 2020Trip type: Traveled solo
Helpful
Share
Response from InterContiPuebla, Gerente at Presidente InterContinental Puebla
Responded Mar 15, 2020
Dear guest, We appreciate your preference for InterContinental Puebla and your comments. It's a pleasure to know that your experience was pleasant and that our staff makes you feel welcome every time you visit us. We'll be waiting for your return. Sincerely, F. Ruano General Manager
Read more
Mario D wrote a review Jan 2020
2 contributions
I have been in this hotel four times and in every stay it has been great. The whole staff is always taking care of guests. Especially Aime at the Club InterContinental, she is very nice with all guests and always looking after what you need. Additionally having a great conversation and recommendations about hotel amenities and places to visit. Overall a great experience, highly recommended!
Read more
Date of stay: January 2020Trip type: Traveled on business
Helpful
Share
Response from InterContiPuebla, Gerente at Presidente InterContinental Puebla
Responded Mar 15, 2020
Dear guest, We appreciate your preference for InterContinental Puebla and your comments. It's a pleasure to know that your experience was pleasant and that our staff makes you feel welcome every time you visit us. We'll be waiting for your return. Sincerely, F. Ruano General Manager
Read more
LIndaSS1 wrote a review Nov 2019
London, United Kingdom9 contributions9 helpful votes
On the good side: extremely helpful staff overall, with a shout-out to the concierge staff in particular who dealt with some unusual requests. Food average, no more, rather bland for Mexican. The rooms are run down - could do with new carpets and a coat of paint. No ATM in hotel and the front desk would not change money - had to go to a nearby hotel And it is in the middle of nowhere, not near the town centre with nothing to do in the area.
Read more
Date of stay: November 2019
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
Helpful
Share
Response from InterContiPuebla, Director General at Presidente InterContinental Puebla
Responded Nov 29, 2019
Dear guest, Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental PRESIDENTE PUEBLA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, S. Coudon General Manager
Read more
Sramos1984 wrote a review Nov 2019
Tucson, Arizona, United States3 contributions
We spent a week at IHC for business then leisure. It was exceptionally great. Everyone focuses on helping you enjoy your visit. They provide every service with a smile and a kind word. Every morning we were welcomed with a smile and great service for breakfast. They go above and beyond in caring for our needs. The front desk staff found a night pharmacy and got me medicine when I needed it after hours. When I needed a repair to my suit the breakfast staff helped me get it fixed. The door staff made sure we had safe taxi's and lots of important information. There was nothing they overlooked or left to chance. It was clear they have been trained to do a great job, however they are also consummate professionals who have a lot of pride in their work. We had a hard time leaving so we would wholeheartedly recommend this hotel if you want to feel comfortable and at ease visit the IHC at Puebla.
Read more
Date of stay: November 2019
Helpful
Share
Response from InterContiPuebla, Manager at Presidente InterContinental Puebla
Responded Nov 15, 2019
Dear Ms. Ramos, Thank you for taking the time to tell us about your experience at InterContinental PRESIDENTE PUEBLA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental. Sincerely, S. Coudon Genral Manager
Read more
Previous
PRICE RANGE
$61 - $102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
presidente intercontinental puebla hotel puebla
LOCATION
MexicoCentral Mexico and Gulf CoastPueblaPuebla
NUMBER OF ROOMS
200
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Presidente InterContinental Puebla
Which popular attractions are close to Presidente InterContinental Puebla?
Nearby attractions include El Ciego (0.4 miles), Virgen de la Inmaculada Concepcion (0.7 miles), and Cuches Dance Hall & Discoteca (0.7 miles).
What are some of the property amenities at Presidente InterContinental Puebla?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Presidente InterContinental Puebla?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Presidente InterContinental Puebla?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Presidente InterContinental Puebla?
Yes, parking is available to guests.
What are some restaurants close to Presidente InterContinental Puebla?
Conveniently located restaurants include Napoli Ristorante Pizzeria, Bistro 702, and Sonora Prime Puebla.
Are there opportunities to exercise at Presidente InterContinental Puebla?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Presidente InterContinental Puebla?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Presidente InterContinental Puebla?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Presidente InterContinental Puebla offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Presidente InterContinental Puebla?
The staff speaks multiple languages, including English, Spanish, and German.