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Casareyna Hotel

Privada 2 Oriente 1007 Col. Centro, Puebla 72000 Mexico
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Free cancellation until 01/29/22
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Traveler (629)
Dining (81)
Room & Suite (60)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.


#4 of 133 hotels in Puebla
Travelers' Choice
Beautiful, cozy and charming hotel, located at Puebla's downtown, right next to the convention center. Casareyna offers big, comfortable and luxurius rooms plus an awarded fine dining Restaurant. The facilities include a certified Talavera boutique with factory prices, outdoor patios, bar, meeting room, pool, jacuzzi, gym, jogging track, SPA and much more. Great service and a single goal: Your total satisfaction. Hermoso, cómodo y gran hotel localizado en el centro histórico de Puebla, a solo 100 mts. del centro de convenciones. Casareyna ofrece amplias y lujosas habitaciones además de su multipremiado restaurante de cocina tradicional poblana. Las instalaciones incluyen una boutique de Talavera de la Reyna con precios directos de fábrica, patios, bar, sala de juntas, salones, alberca, jacuzzi, gym, pista para trotar, SPA manos curativas y mucho más! Un gran servicio y una sola meta: Su satisfacción total.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Rooftop pool
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Electric vehicle charging station
Valet parking
Paid public parking nearby
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Conference facilities
Banquet room
Meeting rooms
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Neck massage
Rooftop terrace
Baggage storage
Currency exchange
Gift shop
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Room service
Cable / satellite TV
Extra long beds
Bath / shower
VIP room facilities
Wardrobe / closet
Bottled water
Private bathrooms
Tile / marble floor
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
1099Reviews18Q+A100Room tips
Traveler rating
  • 879
  • 154
  • 41
  • 13
  • 12
Time of year
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Popular mentions
Antoine B wrote a review Yesterday
San Miguel de Allende, Mexico13 contributions
I traveled to Puebla to see my friends and I decided to stay at CasaReyna, just like in the past. It was very nice to se that this hotel it’s still the best, great food, the staff is kind, they take care of you by applying the corresponding sanitary measures. Rooms as always very clean, the pool and hot tube are clean and warm! Definitely this my favorite hotel in Puebla.
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Date of stay: January 2022Trip type: Traveled with friends
Covarrubias-Gomez wrote a review Sep 2021
Mexico City, Mexico89 contributions22 helpful votes
It's an over-rated place. I called to make a reservation and they assured me that they were full; so I took the risk, went to the place and most of the tables were empty. Worst service ever, the winery is almost empty, although the food is ok there are better places .
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Date of stay: September 2021Trip type: Traveled on business
bgerber948 wrote a review May 2021
Miami Beach, Florida351 contributions167 helpful votes
Casareyna has very nice modern rooms and bathrooms, as well as one of the best restaurants in Puebla. a Super Popular gourmet restaurant, perfect for breakfast, lunch or dinner. the service is excellent and it is only 4 blocks from the ciudad colonial. the prices are not bad for a hotel that has so many extras. my only complaint is that when they told me that breakfast was included, they did not say continental. the coupons did. but I had to ask to be compensated, for the continental portion. oh well a lack of communication. all in all a winner!!!!!!
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Date of stay: May 2021
Room Tip: great value
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1 Helpful vote
Brenda L wrote a review Apr 2021
Houston, Texas14 contributions10 helpful votes
We are currently staying at this hotel, while the hotel has big rooms, comfortable and great bathroom, their service SUCKS! We ordered room service at 8:40pm (hot chocolate, milk and a plate of ham and cheese quesadillas ...how hard can that be) arrived 10pm COLD and the guacamole was BLACK like it had been sitring there all day! Pic attached. We called them they never got back to us. 20 mins later we spoke to some "supervisor" (they made me delete his name) who literally just told us that kitchen staff left, he just cant do anything at all... nothing! The food was for a 5 yr old and no restaurants are open and he said well there ia nothing I can do. Anything good I had to say was completely wiped out by this. Horrible horrible people, they way they spoke thwy just dont give a crap, just wow!
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Date of stay: December 2020Trip type: Traveled with family
2 Helpful votes
Blanca Arteaga wrote a review Apr 2021
2 contributions
The rooms are so beautiful and confortables, i loved the hotel, is has everithing you need to have a pleasant stay. During the pandemic, they have all the recommended sanitation measures against Covid, to protect their guests.
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Date of stay: April 2021
Sleep Quality
$61 - $107 (Based on Average Rates for a Standard Room)
MexicoCentral Mexico and Gulf CoastPueblaPuebla
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Frequently Asked Questions about Casareyna Hotel
Which popular attractions are close to Casareyna Hotel?
Nearby attractions include Barrio del Artista (0.2 miles), Street of Candies (0.3 miles), and Mercado el Parian (0.2 miles).
What are some of the property amenities at Casareyna Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at Casareyna Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Casareyna Hotel?
Guests can enjoy an on-site restaurant, breakfast, and an outdoor dining area during their stay.
Is parking available at Casareyna Hotel?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Casareyna Hotel?
Conveniently located restaurants include Restaurante Casareyna, Restaurante Santo Menjurje, and Meson Sacristia de la Compania.
Are there opportunities to exercise at Casareyna Hotel?
Yes, guests have access to a heated pool during their stay.
Is Casareyna Hotel located near the city center?
Yes, it is 1.0 miles away from the center of Puebla.
Are any cleaning services offered at Casareyna Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Casareyna Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Casareyna Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.