Meal is incredible at good prices. The place and decoration is amazing, the ambient is very cool and peaceful. Mexican food has a lot of quality and you can taste that all ingredients are the best, also the preparation and cooking is very professional
Excellent! Best food in town, Great service. Parking Free. Got mexican candys I love Puebla, and CASAREYNA is the best place to stay. Zocalo is near. You can go there walking. Congratulations. 100% Recomended
Loved it all!! We went to Puebla last weekend after 3 years of not visiting Mexico because of Covid. Casa Reyna was spectacular, neat, clean, renovated, beautiful rooms, great pool and great spa service. The restaurant here is a most!! Everything was just delicious and at affordable prices.
Attentive staff and efficient. Good sized room, well appointed, very comfortable bed. Lovely large bathroom We enjoyed a meal and breakfast at the restaurant. Splendid art most everywhere The only regret was that we stayed for one night only
We had a pleasant stay at Casareyna. We booked a standard double room but arrived to be given the choice of a twin room or a double room with no window… We were asked to view the room to check we were happy with it, which we appreciated, but based on the price we paid I didn’t expect to be having to make compromises as soon as we walked in… as we were only staying 2 nights we decided not to worry about it. The room we had was spacious, clean and comfortable. The bed was very comfy, aircon was effective and the bathroom was a great size. There was a nespresso coffee machine with capsules which we also appreciated during our stay. We had an issue with our safe and it broke twice during our two-night stay and the toilet wasn’t the best at flushing, so a few minor issues. Staff were always friendly and helpful. The pool area is great! A lovely jacuzzi and good sized pool. As it was high season we were asked to book the pool but it was always very quiet when we went anyway. Towels were also provided and you could order drinks to the pool from your phone. The restaurant at Casareyna was always full so we decided to eat there as it was so popular. We had a lovely lunch and also a great evening meal there during our stay. I would recommend booking when you arrive if possible. The location is slightly out of the main centre but everything was still walkable at an easy pace and we found the location to be quiet and suited us fine.…
Casareyna is a gem of a boutique hotel. We stayed here for 5 days and the accommodations were amazing. The rooms are luxurious and comfortable. The location is perfect to get around Pueblas Centro. Walking distance to food, coffee, and museums. Everyone was so attentive and polite. The restaurant was delicious, only ate there once as there are so many restaurants to try near by.
Lovely hotel. A little high end for us but sometimes you just have to treat your. Got a lovely room upgrade due to being Gold member at hotels.com. Had a wonderful meal at the restaurant. Great service and the wine expert was honest and nice, great recommendations. Gracias señor. 2 complaints. Hot tub and pool were cold. The included breakfast was very poor and served by staff that seemed it was a pain to serve you, miserable faces and nonchalant attitude. Getting a second cup of not so good coffee was a chore. The actual breakfast was very poor. A few pieces of fruit with dry granola on top…..no yogurt or honey. The worst breakfast of our 21 day Mexican road trip. For a classy place they could really use a huge improvement there. If it wasn’t for the breakfast this would have been a 5 star review.…
The place is very cozy, with the typical architecture of colonial Mexico. Food at Casareyna is extraordinary. This is a great place to try the typical "mole" of Puebla. A must when visiting this city.
I can only rave about the professionalism and quality of customer service. My boyfriend and I stayed here for two nights and it felt like a dream. From the pool upstairs to the quality of mole poblano at the restaurant downstairs, this hotel was the perfect respite after walking through Puebla for several days. I forgot a pair of very expensive headphones in the room, and they worked with me to get them sent back. Incredible.
The design of Hotel Boutique Casareyna defines understated elegance and features one of the best restaurants in Puebla. The service on all levels was suburb. We felt we had a luxury experience at a mid-level price point.