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Grand Fiesta Americana Puebla Angelopolis

Traveler (189)
Room & Suite (56)
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Overview
Hotel website
Calle Osa Mayor Numero 2507 Centro comercial angelopolis acceso directo, Puebla 72190 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4.5 Star accommodation
Additional information
Hotel website
Offers from Grand Fiesta Americana Puebla Angelopolis
Special Offer:Package Deal
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Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (888)
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All reviews sky bar large group for a wedding breakfast buffet ferris wheel check in was easy nice hotel business or pleasure the hotel staff excellent location top floor hotel restaurant room service place to stay amenities conference spa key
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1 - 5 of 49 reviews
Reviewed 6 days ago via mobile

Love this place, it is always a pleasure. Don’t hesitate on looking for another place this one is exactly what you need. Comfortable, well located, really clean, good service. Really good place for a short or long stay.

Date of stay: December 2018
Thank Minnie1085
Response from GuillermoS1806, Director General at Grand Fiesta Americana Puebla AngelopolisResponded 2 days ago

Thank you very much for your preference and for sharing your experience in the city of Puebla. I am glad we exceeded your expectations. It would be a pleasure to welcome you back soon.

Reviewed 2 weeks ago

I really loved the time I was here, all crew are super gentile, I traveled with my 1 year old baby and they always were worried about her happiness. Food is just fantastic, honestly it's the best hotel currently at Puebla City. And I travel...More

Review collected in partnership with this hotel
Date of stay: October 2018
Thank Passport29817594195
Response from GuillermoS1806, Director General at Grand Fiesta Americana Puebla AngelopolisResponded 2 weeks ago

Thank you for staying with us and sharing your experience in the city of Puebla. I am glad we exceeded your expectations and i will transmit your comments to the staff to keep working as they do. It would be a pleasure to welcome you...More

Reviewed November 9, 2018

Stolen earrings and a sweater after AC service. Management failed to act and was dismissive after reporting the incident.Other than that the Hotel was pleasant, clean, modern, well ventilated. They accommodate it for us to get a less noisy roomMore

Date of stay: November 2018
Thank Alfonso H
Response from GuillermoS1806, Director General at Grand Fiesta Americana Puebla AngelopolisResponded 2 weeks ago
Google Translation

Gracias por sus comentarios, los cuales nos ayudan a mejorar Le agradezco de antemano nos de la oportunidad de recibirlo...More

Reviewed October 26, 2018

The laundry added additional charges to the bill. The service was used three times during the stay, and the invoice deviated by 31%, 24%, and 18% from the amount it was supposed to be. The bill was discussed with the staff, and dubious and in-transparent...More

Date of stay: October 2018
Thank E7520USbob
Response from GuillermoS1806, Director General at Grand Fiesta Americana Puebla AngelopolisResponded October 27, 2018

Thank you for sharing your comments with us, definitely this should not happen and we are taking actions to avoid having this type of incidents with our guests , we have already checked with the laundry department to improve our service and with the personal...More

Reviewed October 26, 2018

Personal friendly, food o.k.,bar perfect, breakfast o.k., rooms clean, service at reception perfect ,garage service also,music too loud, at a few days the personal was not ready with the breakfast preperation at 06.00. For 15 min. no coffee, no bread,

Date of stay: October 2018
Thank wolfgangjanas
Response from GuillermoS1806, Director General at Grand Fiesta Americana Puebla AngelopolisResponded October 27, 2018

Dear Mr. Janas, Thank you for staying with us, I will transmit your comments to the personal to improve the service and avoid this inconvenience in your next visit. Please give us the oportunity to welcome you back.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Outdoor pool
Sauna
Details
Price range
$108 - $164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Puebla
#2 Luxury Hotel in Puebla
#3 Green Hotel in Puebla
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$108 - $164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Puebla
#2 Luxury Hotel in Puebla
#3 Green Hotel in Puebla
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveler (189)
Room & Suite (56)
Dining (47)
Pool & Beach (17)
Family and Play Areas (29)
Business Center & Event Rooms (16)
Nearby
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Questions & Answers
Ask a question
MattMontVerd
July 8, 2016|
Answer
Response from GuillermoS1806 | Property representative |
Estimado MattMontVerd, Una disculpa por responder hasta ahora. Por el momento el hotel no es pet friendly sin embargo, sera un gusto tenerlo en casa. Saludos.
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Google Translation
Room Tips
"all rooms are really good"
vallonerj
Oct 12, 2018
Read review
"Great rooms."
624luiss
Jun 25, 2018
Read review
"Most rooms offer a great view. Rooms on 12th floor are near the Sky Bar."
732mirag
May 29, 2018
Read review
"11th floor was quiet and there is staff there 24/7. "
Jeyneen
Nov 5, 2017
Read review
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