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Hotel & Spa Hacienda Baruk

Heroes de Chapultepec 801 | Col La Escondida, Zacatecas 98054, Mexico
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124 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 25, 2016

Since the moment I tried to make the reservation I had problems with the staff, they never answer my questions trough email or phone calls. When I got in the hotel, even when I had already pay for a room, they told me there was no room for me, so I had to wait almost 4 hours to get a... More 

Helpful?
1 Thank Jesslyn B
Baruk H, Ecommerce Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Jesslyn B, Greetings from beautiful Zacatecas and thank you for sharing your valuable feedback with other travelers! At Hotel Spa Hacienda Baruk we work hard every day to provide the best service and product quality to ensure every client leaves with a great impression, so we are constant in the refinement of our product. There are always areas to... More 

Leon, Mexico
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed February 27, 2016

About a business travel is a good option because is near to the highway to Aguascalientes or the highway to Fresnillo. The rooms are comfortable, the service at the restaurant is good. The hamburguers are a good option for dinner. The hotel has a indoor pool. Well maintained.

Helpful?
Thank Jorge E
Baruk H, Ecommerce Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Jorge E, Thank you for your comments, for us is very important to know your experience and every day we work to provide the best quality food and service. We hope to serve you again soon. More 

Antwerp, Belgium
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed January 5, 2016

I also, as I've been reading other reviews, got the wrong place. I wanted the Hotel Baruk that had a waaay better location, near the mine and city center. If it wasn't because I own a car, this would've been an even worse place to stay because it's far away from pretty much everything. I had a terrible experience because... More 

Helpful?
2 Thank tichyeia
Baruk H, Ecommerce Hoteles Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear tichyeia, Greetings from beautiful Zacatecas and thank you for sharing your valuable feedback with other travelers! At Hotel Spa Hacienda Baruk we work hard every day to provide the best service and product quality to ensure every client leaves with a great impression, so we are constant in the refinement of our product. There are always areas to improve,... More 

Travelers are raving about these Zacatecas hotels

Puerto Vallarta, Mexico
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 18, 2015

I was driving solo from Chihuahua to Mexico DF and this hotel was perfect for me. I didn't want to have to drive the narrow streets of Zacatecas (I've been here before so wasn't here to sightsee) so the Hacienda Baruk, right on the highway, worked out very well. I was extremely impressed with the staff. They have been very... More 

Helpful?
Thank VallartaFan649
Baruk H, Ecommerce Hoteles Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear VallartaFan649 Thank you! Thank you so much for your comments! At the end of the day, this is what makes up all the hard work: Happy guests! I really hope I can say hi! on your next visit! Kind regards, More 

Ensenada Mexico
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed December 12, 2015 via mobile

Thought from what I had read that I was booked at the sister hotel in town with the tram thing to the Bufa. Boy was I surprised. Place was OK nothing bad to say about it. Would have liked to depend more time somehow we were in late and out early. Room was clean and staff was nice enough.

Helpful?
Thank Mrneon
Baruk H, Ecommerce Hoteles Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Mrneon Thank you! Thank you so much for your comments! At the end of the day, this is what makes up all the hard work: Happy guests! I really hope I can say hi! on your next visit! Kind regards, More 

Leon, Mexico
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 19, 2015

This hotel has a very good sight of the city, the rooms are clean and nice, a good swimming pool, a pretty reastaurant, the only thing I think it could be better is the reception desk, it's a little slow, everything else its great

Helpful?
Thank Fernando C
Baruk H, Ecommerce Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Fernando C! Thank you! Thank you so much for your comments! At the end of the day, this is what makes up all the hard work: Happy guests! I really hope I can say hi! on your next visit! Kind regards, More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 19, 2015 via mobile

The place seems nice at first sight. However, since we arrived the people at the front desk got confused with our reservation. They were painting a part of the hotel at the time we arrived (aprox 3 pm), so one had to walk beneath the ceiling being painted at the risk of paint drops falling in your head/clothes. It seems... More 

Helpful?
Thank Car V
Baruk H, Ecommerce Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Car V, Thank you so much for taking the time of telling us how did your stay went! We really appreciate the constructive comments you have of the hotel and I will certainly look into those little things that might felt wrong. I look forward to saying hello on your next visit to town! Kind regards. More 

Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 22, 2014

The bathtub and sink drainage was so slow that when taking a bath the water level would reach your ankles. We reported it 2 times and nothing was done. The cost of this hotel was very expensive and the management would not give a refund. The staff members passed the buck to one another. After several calls to Expedia we... More 

Helpful?
1 Thank Maria J G
Dallas, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 27, 2014

I booked this hotel through Expedia hoping to sleep in 4 stars hotel. When I arrived, the parking lot is very old and bumpy. When I entered to my room, I saw a sand next to my door. Next to the fire place, the floor was covered with dust. The room design is unique but it wasn't clean for a... More 

Helpful?
1 Thank Slava N
Toronto, Canada
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 24, 2013

Chose this hotel based on pictures on line - looked great - pool, exercise room, rooms and property. When I arrived, the room I requested - king bed - was so small the bed was jammed up against a fire place. The air conditioning didn't work and they were unable to fix it over 1 1/2 days. In addition to... More 

Helpful?
1 Thank TraceyMH
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Laundry Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Hotel & Spa Hacienda Baruk

Address: Heroes de Chapultepec 801 | Col La Escondida, Zacatecas 98054, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Zacatecas > Zacatecas
Price Range: $43 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel & Spa Hacienda Baruk 4*
Number of rooms: 79
Reservation Options:
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Hotel Style:
#5 Luxury Hotel in Zacatecas
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