Avenida Ignacio Rayon 434 Segunda de Palomares, Zacatecas 98000 Mexico
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About
#7 of 45 hotels in Zacatecas
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.0
Travelers' Choice
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Shuttle bus service
Business Center with Internet Access
Conference facilities
Secured parking
Wifi
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Languages Spoken
English, Spanish
Location
80Somewhat walkable
Grade: 80 out of 100
16Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
Avenida Ignacio Rayon 434 Segunda de Palomares, Zacatecas 98000 Mexico
Name/address in local language
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465Reviews4Q+A30Room tips
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Wow, what a treat it was to stay at this hotel that was a bullring constructed in the 1850’s. The service was superb, the restaurant had great food, and the bar was one of the coolest I have been to, the old bull pen. The rooms seem a bit dated but overall an awesome experience. One more benefit is the hotel is located walking distance to the plaza, restaurants, and museum.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Amazing setting and super luxury experience. Really comfortable rooms, Helpful and friendly staff. The atmosphere of the hotel is very relaxing with lots of space to sit and relax and look at the stunning architecture. All the food in bar/breakfast/restaurant was of high quality
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If you are reading reviews of this hotel all the negative comments regarding ugly/dirty room carpet and draperies - they are accurate. The towels are threadbare as well. The public areas of the hotel are nicer and better maintained than the rooms. One evening we had drinks and snacks at the restaurant; the bar was not open at that hour. The service, food, and drinks were excellent. The second day we ate there it was a DISASTER all the way around. The service was slow, various waiters brought things - was indeterminable who our waiter was, the drink order was wrong, and the food was brought sporadically with terrible presentation. But, the main thing - after politely enduring a debacle of an EXPENSIVE lunch (appx 350 pesos for a warm shrimp cocktail that was inedible with celery the main ingredient) we requested our bill. The waiter said "charge to your room?" we said NO! (We never gave him our room number. ) My husband presented our credit card and tucked it into the leather portfolio. Waiter left. The portfolio was EVENTUALLY returned with a printed slip in which my husband signed after adding a gratuity. Yes, we did tip the acceptable minimum. We finished our beer and drink leaving saying goodbye to at least three employees. We are in our 70's so we didn't race outta there. Fast forward, when we got to our room, we received a phone call from a fast talking woman speaking Spanish. When I said *no habla Espanol* she hung up. Then I got another call from a woman who curtly said, "did you just TRY to charge your meal and drinks to your room? I said no. Explained we gave the waiter our credit card. Then she proceeded to ask me who the waiter was, did he take our card to the back room???? ......I said I don't know what he did with our card. Then in about 10 minutes we got a knock on our door, although we had the Privacy sign on door. There was a young woman standing there along with a big man holding one of those credit card machines. The young curt (I would normally use a word starting with a *B* but I am writing publically) saying once again we TRIED to charge the meal to our room, but since we had paid in advance *we had no credit* ...... We asked if the waiter ran our card or not - she never gave a clear answer. To get rid of her and her bouncer-type accomplice my husband gave them our credit card AGAIN which by the way was a different amount. She said it was because *they* had deducted the tip. Ok, happy to have that off my chest. We travelled over 14 days on this trip in Zaca, Guanajuato, and San Luis Potosi staying at various hotels. Quinta Real was the worst, as far as the overall experience. If this was really a classy hotel all that had to happen was a polite phone call from the restaurant stating the waiter was confused and neglected to run our credit card. My husband would have immediately returned to the restaurant from our room to clear things up, but we were treated like we were cheating jerks because their numerous waiters didn't handle things properly.…
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I don't usually review, but I just thought everyone at Quinta Real was so amazing. The service from the moment you step foot onto their property is off the charts. Gracias a todos. I loved Zacatecas more than I was expecting because of you.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The location is perfect oposite the park and within easy walking distance of the historical district. The hotel is tastefully designed and decorated. The room was exceptionally clean and comfortable, looking out on a charming courtyard. The staff were all excellent. Breakfast was delicious. They provide a valet service for your vehicle at no extra cost. The only downside was the wifi, which was erratic (this seems to be common in Mexican hotels)
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente Recepcion, Atención al huésped/Recepción at Quinta Real Zacatecas
Responded Mar 21, 2022
A nombre de todo el equipo de trabajo de Quinta Real Zacatecas le puedo decir que nos sentimos muy contentos al leer la experiencia que vivió en nuestro hotel, nos alegra saber que ha sido totalmente satisfactoria. ¡Esperamos que muy pronto vuelva a visitarnos, estamos para atenderle siempre Con Gran Placer!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lurias61 wrote a review Jan 2022
Central Mexico and Gulf Coast, Mexico15 contributions4 helpful votes
my son got married on November 20 there, the wedding was beautiful, everything was spectacular, This is a great hotel, for its location is incredibly beautiful, in general it has very good maintenance, it needs an urgent remodeling, we have been more than 3 times here, the first was more than 15 years ago, furniture, carpets, curtains, etc ..., they are the same, If they already looked old now they seem to be more than 100 years old, they don’t look like antiques, they look like furniture from a haunted house 😹.In the bathrooms the showers and toilets could be changed, they are also very old, they would give it a more adoc touch with the hotel category, it is a 5-star hotel, the cost-benefit ratio is not the best. however it is 100% recommended. The Camino Real hotels and their brands were generally excellent, top quality hotels, I would have classified them as grand tourism hotels, We, my family and friends have been in some of them in different places in Mexico and sadly they aren’t even the shadow of what they were not many years ago, the appearance in general has dropped a lot, hopefully they will return to the category they had without increasing their rates…
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Date of stay: November 2021
Value
Location
Service
Room Tip: I think all the rooms are fine, only the ones in the presidential suite have view to the bullring
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente Recepcion, Atención al huésped/Recepción at Quinta Real Zacatecas
Responded Jan 15, 2022
Deseo agradecerle hacernos llegar sus importantes comentarios después de su visita a Quinta Real Zacatecas, éstos son sin duda muy valiosos para la búsqueda de la mejora continua de nuestro servicio e instalaciones. Nuestros próximos proyectos están encaminados a la remodelación y actualización del hotel, esperamos seguir contando con su preferencia en próximas visitas, para nuestro equipo de trabajo y un servidor será un placer ser sus anfitriones. ¡Estaremos listos para servirle Con Gran Placer!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super friendly staff, beautiful hotel. My only complaint is that our in-suite restroom lacked an air vent, which made the bathroom feel stuffy and moist. Overall we had a great trip and stay was pleasant.
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente Recepcion, Atención al huésped/Recepción at Quinta Real Zacatecas
Responded Dec 6, 2021
Quiero agradecer el tiempo que se tomó en compartir sus comentarios referentes a su estadía en el hotel Quinta Real Zacatecas, para nosotros es muy valioso el recibir retroalimentación por parte de nuestros huéspedes, sus comentarios son muy importantes, serán tomados en cuenta para la búsqueda continua de mejora en nuestro servicio e instalaciones. Esperamos poder contar nuevamente con su preferencia en un futuro viaje hacia la Ciudad.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hotel is perfectly situated in the beautiful and romantic Zacatecas. I would recommend this stay for lovers that want breath of fresh air from all hustle and bustle of the world. The staff was amazing in make us feel welcomed and like family.
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente Recepcion, Atención al huésped/Recepción at Quinta Real Zacatecas
Responded Jun 29, 2021
A nombre de todo el equipo de trabajo de Quinta Real Zacatecas le puedo decir que nos sentimos muy contentos al leer la experiencia que vivió en nuestro hotel, nos alegra saber que ha sido totalmente satisfactoria. ¡Esperamos que muy pronto vuelva a visitarnos, estamos para atenderle siempre Con Gran Placer!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is great! Location is awesome, everything is just a short walk or taxi ride. Rooms are antique and everything looks like it was in the old days. Also, you could dine in the bull ring, this is quite an experience!
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Date of stay: February 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We’ve visited this beautiful hotel twice in our travels to my husband’s home town. From the moment you enter the gorgeous hotel lobby you feel welcomed. Every employee we came in contact with greeted us with a smile. The rooms are a bit dated but large in size and we love the mini bar options. The restaurant and room service are an excellent option if you choose to dine in. This will be our choice hotel every time we visit Zacatecas.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente Recepcion, Atención al huésped/Recepción at Quinta Real Zacatecas
Responded Jul 25, 2020
We appreciate the time it took to fill our satisfaction questionnaire ; we are pleased to have achieved the goal of service during your stay . Quinta Real Zacatecas our philosophy is to make every stay unforgettable and thanks to your comments as we do every day. We love that in your next visit to Zacatecas give us the opportunity to be your host again. With great pleasure
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$151 - $241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quinta real zacatecas hotel zacatecas, quinta real hotel zacatecas
LOCATION
MexicoCentral Mexico and Gulf CoastZacatecasZacatecas
NUMBER OF ROOMS
49
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Claim Your ListingQUINTA REAL ZACATECAS $148 ($̶2̶0̶3̶) - Prices & Hotel Reviews - Mexico
Frequently Asked Questions about Quinta Real Zacatecas
Which popular attractions are close to Quinta Real Zacatecas?
Nearby attractions include Parroquia de Nuestra Señora de Fatima (0.2 miles), Acueducto de Zacatecas (0.02 miles), and Museo de Francisco Goitia (0.1 miles).
What are some of the property amenities at Quinta Real Zacatecas?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Quinta Real Zacatecas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Quinta Real Zacatecas?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Quinta Real Zacatecas?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Quinta Real Zacatecas?
Conveniently located restaurants include Rincon Tipico, Garufa, and Restaurante La Plaza.
Are there opportunities to exercise at Quinta Real Zacatecas?
Yes, guests have access to a fitness center during their stay.
Does Quinta Real Zacatecas have an airport shuttle?
Yes, Quinta Real Zacatecas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Quinta Real Zacatecas located near the city center?
Yes, it is 0.6 miles away from the center of Zacatecas.
Are any cleaning services offered at Quinta Real Zacatecas?
Yes, dry cleaning and laundry service are offered to guests.
Does Quinta Real Zacatecas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.