Calle Ignacio Zaragoza No. 90, Morelia 58000 Mexico
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About
#3 of 89 hotels in Morelia
Location
4.9
Cleanliness
4.7
Service
4.5
Value
4.3
Travelers' Choice
Secluded Luxurious Getaway Hacienda. Come and discover a unique Hacienda with modern traits, the most amazing gardens, outstanding service, & exquisite local cuisine. XVII century colonial building decorated with a vast collection of works of art, paintings and furniture and antiguos.Modernas Charming rooms furnished with fine marble details, onyx, wood and quarry, retaining its essence colonial.Galardonado I have one of the colonial patios most beautiful of the former Valladolid. Located in the heart of the historic center of Morelia, near the most representative attractions of the city
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Walking tours
Taxi service
Banquet room
Meeting rooms
24-hour security
Valet parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Baggage storage
Concierge
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
Telephone
Cable / satellite TV
Flatscreen TV
Bath / shower
VIP room facilities
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English, Spanish
Location
96Great for walkers
Grade: 96 out of 100
88Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
Contact
Calle Ignacio Zaragoza No. 90, Morelia 58000 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $20/day
Nearby restaurants
La Conspiracion de 1809
283 reviews3 minMexican
Lu Cocina Michoacana
1,158 reviews2 minMexican
Restaurante Marogui del Hotel de la Soledad
217 reviews1 min
La Cantera Mercado
58 reviews2 minMexican
See all nearby restaurantsNearby attractions
Museo Michoacano de las Artesanías
212 reviews6 minSpeciality & Gift Shops
Museo Casa Natal de Morelos
160 reviews5 minArchitectural Buildings
Casa de la Cultura de Morelia
95 reviews5 minEducational sites
Templo de Santa Rosa de Lima
64 reviews4 minReligious Sites
See all nearby attractions571Reviews10Q+A58Room tips
Reviews
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World class, elegant, with comfortable beds, high thread count sheets and the most beautiful bathroom on earth. Breakfast was beautiful, and eating in such an enchanting dining room makes one feel a bit like royalty. But what guests really want to know about Hotel Soledad, is how lovely their customer service is. On tour, one of my guests became very ill. The hotel staff responded immediately, with extra towels - and when things didn’t improve, called a doctor to come in the middle of the night. By morning, the guest was still very ill, and it became evident that she needed to be hospitalized. The hotel was so gracious in handling all details, having the room cleaned, and assuring my guest and her friend that they were in safe hands. The hotel staff attended the room immediately, and moved the luggage into a new room, for my other guest (her friend who stayed to help her). They also called the ambulance and sent the guest to the best hospital in Morelia, knowing she would be checked in immediately without any fuss or complicated details. I was called to the front desk, as the tour leader, and the managers phoned to assure me that my guests were in excellent hands, and that if they needed anything, they shouldn’t hesitate to ask. The manager, Francisco, asked for the contact info for the sick guest and her friend, and reached out to offer assistance. This kind of attention to care was unexpected, but so appreciated. As I had other guests on my tour, we had to depart that day, and it was a huge relief to know that these two guests were very well taken care of. Thankfully, they both caught-up with our group, and reported such gratitude that we had been at such a professional and classy hotel. Thank you to all of the staff of Hotel Soledad, especially Francisco, the front desk and housekeepers who made sure my guests were comfortable during such a stressful time.…
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FRANCISCO NICOLAS BECERRA RAMOS, Promocionar at Hotel de la Soledad
Responded 1 week ago
coppermoon76, thank you very much, all the staff here at Hotel de la Soledad are very very happy to hear this, we work very hard everyday in order to be the best hotel in the beautiful city of Morelia, all our staff is completely commitment with the relaxation and security of all our guests, we are very thankful with you about this great comment, we hope to see you back here very soon, have a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favorite
We love to stay at this hotel because the building is beautiful and the decorations are very elegant and tasteful. The food and drinks at the restaurant are delicious and good prices. We specially love the suites because each one is unique and different. We love the high ceilings and our favorite suites are the ones with a hot tub. Great location to walk around downtown Morelia and hear the Cathedral bells. There's an Oxxo and a Sanborns store right around the corner. It's one our favorite hotels in the world. The only thing missing this time was our concierge Graciela Peña. She used to make our stays so much better. She was so welcoming and full filled our requests with impeccable costumer service. She always went that extra mile that is expected at a hotel like this. The rest of the staff still give a good service but nothing out of the ordinary as we were used to with Graciela. We were celebrating our anniversary and I tried to contact someone a couple of months in advance to plan our stay and book dinner but no one was ever able to help me. The front desk told me to contact Reservations which I did but he never replied to my emails or phone calls. So on our anniversary night we were not able to get our favorite table for dinner because they had a big group to which they gave priority. We still enjoyed our stay but not as much as when Graciela was there, she used to make us feel at home are really well taken care of. Hopefully then can hire a good concierge again soon. We'll still be back.…
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First, let me start this review by saying that this is truly a world-class hotel and one of the best in Mexico. The owners have done an amazing job of renovating this property, the staff is wonderful and we really enjoyed coming to the property, once again, during the Christmas season and seeing the beautiful and elaborate Christmas decorations. The food and service in the restaurant is absolutely excellent and we would put this on par with a top historical hotel in Europe. Now, Let’s discuss the one big error that is not in the hands of the management team. If you use Expedia, that charge is not to be added to the hotel bill. Expedia specifically tells hotel owners the following: “Expedia or other similar OTAs send a reservation to your property management system, Expedia will subtract beforehand the commission amount from your nightly rate, so that if the rate on your own website is at $100 a night, and the rate on the reservation is only $70 a night, a 30% commission rate applies. The commission is not to be borne by customers.” I tried to book directly with the hotel; however, they did not reply to seven or eight email messages and that, in itself, is another problem. Owners, you’re doing yourself a disservice to run such a fine luxury establishment and blow it on this one issue which I took up with the manager on duty and reception and he, very politely and professionally, told me that his hands were tied by you, the owners. Please fix this and allow us to give you the five stars you deserve!…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FRANCISCO NICOLAS BECERRA RAMOS, Promocionar at Hotel de la Soledad
Responded Dec 29, 2022
Hello Barry123_13, we are so thankful about your kind comments, we are very happy to know that your stay was as you imagine, we are going to work very hard on the topics you told us and be sure that the owners are going to know this situation, we hope to see you back here very soon, have a wonderful weekend and have a great New Year's Eve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Exceptional property right off the main plaza. Incredible service from the moment you exit your car. Comfortable, large clean rooms, incredible setting around a courtyard with singing birds and beautiful fauna. Breakfast was amazing in the courtyard garden. Will never stay anywhere else when in Morelia.
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FRANCISCO NICOLAS BECERRA RAMOS, Promocionar at Hotel de la Soledad
Responded Dec 31, 2022
Nomad23923027801, thank you very much, we are very happy that you enjoyed your visit here at Hotel de la Soledad and Restaurante Marogui, we hope to see you back here very soon, best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Some of the best customer service you will find. From the valet at the front entrance, to the front desk, to the restaurant to the house cleaning crew. Everyone was great. Our host at meals, David, was very friendly and informative about the food and drink options. Everyone at this hotel cares about making your stay perfect. The hotel is just 1/2 a block off the main plaza and walking distance to lots of restaurants and shops. The valet parking makes getting in and out simple. Highly recommend this hotel for your stay.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
My wife and I have stayed here 3 times since 2019 and we have immensely enjoyed each stay. When you walk through the front gates and enter the courtyard it puts a smile on our faces because it is just so beautiful here. The rooms are very elegant and the staff are so friendly and helpful. Our favorite server is David. He makes you feel welcome especially when he knew I speak very little Spanish so he told me he understood English and also spoke very good english.
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: It is good to know some basic Spanish, also directly across the street is a little tour guide...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hacienda is in the heart of the city, everything Is walkable. The rooms are gorgeous, very clean and extremely comfortable. There is so much detail in every room. The staff is friendly and very welcoming. Fausto and David were great !!!!
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Date of stay: November 2022Trip type: Traveled with family
Room Tip: Parking is wonderful they have Valet and it is included.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FRANCISCO NICOLAS BECERRA RAMOS, Promocionar at Hotel de la Soledad
Responded Nov 18, 2022
Melissa N, thank you very much, we are so glad that you enjoyed your stay here with us, we hope to see you back here very soon, best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent Hotel! The best in Mexico! Best service and attention and the most beautiful architecture and decor. We always come here when we visit Morelia. Our server David was great with all his attention on us and kindness. Very profesional as well. Top notch server.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very good breakfast and service was great. The atmosphere in the hotel and restaurant is amazing and the heritage in the building is fun to follow. I would recommend staying here and eating at the restaurant very highly. If you are in Morelia be sure to check out the hotel, even just to see the architecture and surrounding area.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The food was delicious, and the staff, especially David, was very helpful in serving us and helping us understand the menu. He was very friendly and made us feel very welcome. Food came quick and we were seated right away. The ambience of this restaurant is amazing and David really went above and beyond for us.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FRANCISCO NICOLAS BECERRA RAMOS, Promocionar at Hotel de la Soledad
Responded Oct 12, 2022
S3652FValejandroh, thank you very much, we are so happy that you and your family enjoyed our Marogui Restaurant, yes David is a great coworker as all the staff of the Hotel, we hope to see you back here very soon, have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$224 - $289 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
de la soledad morelia, de la soledad hotel
LOCATION
MexicoCentral Mexico and Gulf CoastMichoacanMorelia
NUMBER OF ROOMS
40
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Claim Your ListingHOTEL DE LA SOLEDAD $185 ($̶2̶7̶6̶) - Updated 2023 Prices & Reviews - Morelia, Mexico
Frequently Asked Questions about Hotel de la Soledad
Which popular attractions are close to Hotel de la Soledad?
Nearby attractions include Museo Michoacano de las Artesanías (0.3 miles), Museo Casa Natal de Morelos (0.2 miles), and Casa de la Cultura de Morelia (0.2 miles).
What are some of the property amenities at Hotel de la Soledad?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel de la Soledad?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel de la Soledad?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hotel de la Soledad?
Conveniently located restaurants include La Conspiracion de 1809, Lu Cocina Michoacana, and Restaurante Marogui del Hotel de la Soledad.
Is Hotel de la Soledad located near the city center?
Yes, it is 0.2 miles away from the center of Morelia.
Are any cleaning services offered at Hotel de la Soledad?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel de la Soledad offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hotel de la Soledad?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel de la Soledad?
Many travelers enjoy visiting Centro Historico de Morelia (0.4 miles), Museo Casa Natal de Morelos (0.2 miles), and Palacio Clavijero y Biblioteca Universitaria (1.0 miles).
Is Hotel de la Soledad accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.