Just returned from 3 weeks in a Serenity 3 Bed Pool Villa. This trip was originally booked for March 2020, but delayed due to Covid. I can honestly say that it was worth the wait. We went with family, and the 3 bed Serenity Villa suited us very well, it is spacious and beautifully furnished, with enough outside space to cater for sun worshipers and shade seekers alike. The villas are very modern and light, with super efficient air conditioning, and each bedroom had a lovely en suite. The team looking after the villa were amazing and our every need was catered for. The staff at the Banyan Tree genuinely want you to have the best time, and cant do enough for you. For us there were some standout colleagues - Niwat Lookchan, Food and Beverage Manager; we had a few minor issues which he resolved very quickly and to our complete satisfaction. Niwat and his team including Tiffy and O, exemplify what great service looks like. We cannot forget the fun (and patience) of the Bike Garage crew who looked after our bikes, and occasionally had to replace them when they went walkabout! All in all , we had a great holiday, the staff and the setting of the Banyan Tree make it one of our favourite holiday destinations and we will be there again next year. By the way, if you get the chance , book onto the Le Petit Chef - we tried the Silk Road, its a feast for all the senses.…
The Perfect end to a prefect day. We decided to celebrate my birthday with the in house BBQ. Dam was our host/chef for the evening which was served in the garden of our villa. He was the perfect gentleman and treated us like royalty. The food was sublime from sea bass to steak with lots of in betweens, lobster, butterfly king prawns to all the side dishes. Our glasses were never empty and Dam was amazing. Even my husband with his bottomless belly ran out of room for the food that was served to us. This is a very special thing to have whilst at the Banyan Tree. Thank you Dam for your amazing food, hosting and explanation of all that we ate.
Great experience with theatre and dining in an immersive culinary journey. Service was excellent and staff are friendly and passionate. We enjoyed very much and definitely will come back for another journey.
We had the private barbecue with Dam serving us. There were 5 of us and we had the premium and western menus. So much food and so wonderful. Endless seafood, prawns, lobster, squid, sea bass. Lamb, chicken, beef and pork as well as wonderful desserts. Highly recommend to book a private dinner in your villa.
This Place was amazing! We had a wonderful time. Especially the villa and the breakfast was great. We also got received very welcoming by Mrs. Baitoey she did a good job. We would visit anytime again.
We have been visiting this outstanding resort since 2006, and will continue to do so. It has all the ingredients which make a wonderful escape and rejuvenation experience for us (note: we are parents, but have always made this a child-free holiday to ensure our relationship comes first for one week a year). The stunning natural surroundings and climate could be replicated anywhere on this island - but what cannot be copied is the warm and welcoming attitude and professional service culture of the team members here. For this visit we were looked after on a dedicated basis by our villa host Best (but we were reunited with our last host Art, delightful as always). The daily breakfast buffet in the Watercourt is amongst the best we have ever experienced, and we pay special thanks to Mr Niwat Lookchan and his team. Finally, the beauty and tranquility of the DoublePool Villas brings us back time and time again - and we thank all of the housekeeping crew for their care and attention. One final note: on each of our stays we have observed a vocal and ugly minority of guests who behave poorly towards their Thai hosts and imperil the experience of other guests. Most of these farang have children who do not observe any level of social norms or good behaviour. Shame on you, and feel free to go elsewhere. You embarrass us.…
The pool bar here is such a lovely place. All the staff are so helpful, including Tiffy, O, Men, J and Jub. They're very attentive and the food is delicious! A great choice of drinks and happy is hour is brilliant. Had a fantastic stay here!
Wonderful place very tranquil and great service Choice of restaurants and loads of activities plus adjacent to the beach. Special mention to the main pool staff ( Tiffy, O, J, Meu and Jub) for looking after all our needs and the amazing service.
We stood 6 nights at the hotel and enjoyed our stay very much. Against our expectations that this is a mega hotel, we found a lot of privacy, space and relaxation. Highlight was the cooking class with executive chef Gai, he is a great chef as well entertainer. A must is a in- villa barbecue and if you have the chance ask for Dam who id a master of barbecue. We definitely come back here again 🥰.
Had a fantastic 5 nights at Banyan.Thw villa was awesome...219....and the staff couldn't do enough for you,especially the pool bar staff ..Tiffy..Sakol...O...Men...J....Food was first rate and the massage was unbelievable..Would highly recommend for that special treat.