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Banyan Tree Phuket

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33, 33/27 Moo 4, Srisoonthorn Road, Cherngtalay, Choeng Thale, Phuket 83110 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
9 people are viewing this hotel
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$215
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Trip.com
$174
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Booking.com$215
Official Site$186
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Traveler (2675)
360
Panoramas (23)
Room & Suite (1075)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
Updated 02/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 5 hotels in Cherngtalay
Location
Cleanliness
Service
Value
Travelers' Choice
Escape to a Sanctuary for the Senses at the award winning Banyan Tree Phuket located in the Andaman’s greatest treasure, the island of Phuket. A private paradise of luxurious all-pool villas nestled around a salt water lagoon and surrounded by lush greenery. This is the perfect destination for travellers who seek a luxury hideaway, a Golf Getaway, a relaxing staycation or a base from which to explore this beautiful island its heritage, culture and stunning beaches. Step into a world of unspoilt natural beauty and unparalleled luxury at Banyan Tree Phuket.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Swimming pool toys
Adult pool
Outdoor pool
Private pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycles available
Boating
Canoeing
Diving
Golf course
Snorkeling
Tennis court
Aerobics
Bicycle tours
Canoeing offsite
Table tennis
Tennis court offsite
Walking tours
Water park offsite
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
On-demand movies
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, French, Spanish, Arabic and 4 more

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
29Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
2589Reviews104Q+A100Room tips
Traveler rating
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  • 456
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  • 47
Time of year
Traveler type
Language
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Popular mentions
Liam D wrote a review Jan 15
2 contributions
This is an outstanding hotel - one of the best. The rooms are comfortable well decorated, the grounds are beautiful and the restaurants serve exceptional food. The staff are well-trained and cannot do enough to help guests. Will definitely return here
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Sittichai Jitnatham, Other at Banyan Tree Phuket
Responded 6 days ago
Dear 546liamd, On behalf of the entire team, Thank you very much for your 5-star rating us and sharing your review on TripAdvisor. We were so pleased to welcome you to Banyan Tree Phuket and to read your kind comments and was delighted to hear that everything exceeded your expectations. We are excited to welcome you back for your next visit. Stay safe! Warmest regards, Phattaraporn N. Experience Manager
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Loewe1710 wrote a review Jan 11
Berlin, Germany16 contributions17 helpful votes
Management of the hotel is non existend , so it seems. This is the death of evwry hotel operation!!! Condition of real estate, especially the villas 314 and 502 and others are simply terrible. Old appliances and sanatory equipment, very high CAPEX back log. Recommendation: since the hotel needs at least 4 yrs to get fixed up and personal min yr. to get trained don't book to early. What makes me mad, no Management involved in rhe day today operations. TheGM should be fired.
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Date of stay: January 2022Trip type: Traveled with friends
1 Helpful vote
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Response from Sittichai Jitnatham, Other at Banyan Tree Phuket
Responded 1 week ago
Dear Loewe1710, Thank you for your time to leave us your constructive review. We understand that you felt the lack of modern touches in terms of room functions, and your preference has been noted. Our villas are more classic in their design than some of the more modern accommodation that have been built more recently. On the other note, I am thrilled to let you know that we also have the brand new Serenity Pool Villa which opening in 2019 and it is has different design comparing to Grand Lagoon Pool Villa. Perhaps you can make another visit to enjoy this. Re the feedback of the Management’s presence, which I find it a bit strange as in fact I am always trying to meet every single guests and accommodating all the needs throughout Breakfast time, during the day in the lobby and at our Porte Cochere, it is a big disappointment we missed each other’s and learned that it should not happened. Once again, thank you to bring those up to our attention. The team and I hope that we will have an opportunity to extend our service excellence to you and your family on your next stay. Please feel free to reach out to my email at Sittichai.Jitnatham@banyantree.com , perhaps I can personally take care of your next booking. We look forward to welcome you back to Banyan Tree Phuket in the near future. Warm regards, Sittichai Jitnatham Hotel Manager
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Don H wrote a review Jan 11
Ubud, Indonesia14 contributions24 helpful votes
It was an awesome experience, the staff were always friendly and greeting you everywhere you went, the food was out of this world made by chef Mattias and his amazing team, the property is just superb and the welcome reception is impressive. Nothing is too much and you will always feel relaxed and nothing is too much! They have several very awesome restaurants and it was always handled with the utmost care, we really love food and they had everything you would need. The fresh fruit at the welcome reception bar is a fantastic touch. Thanks for making it the best!
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Sittichai Jitnatham, Other at Banyan Tree Phuket
Responded 6 days ago
Dear W3049PWdonh, Greetings from Banyan Tree Phuket! On behalf of the entire team, I do appreciate you taking time to give us your 5-star rating and sharing your experience at Banyan Tree Phuket to other traveler on TripAdvisor. I am thrilled to know that your stay, right from arrival till departure, was extremely amazing which tailored by our attentive associates creating such exceptional level of service and memorable experience for you, the wonderful accommodation and facilities which can comfort you very well, as well as culinary team Chef Mattias and his team who created you the exceptional dining experience. This review will be definitely pass to the entire team to be their encouragement, especially, Chef Mattias and his culinary team. I am sure that he will be grateful to be mentioned. We look forward to welcome you back to Banyan Tree Phuket in the near future. Warm regards, Phattaraporn Nontamit Experience Manager
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Kim wrote a review Jan 5
109 contributions1 helpful vote
Wow our stay here exceeded all of our expectations! From the moment we stepped onto the resort we were greeted with genuine smiles and treated like rockstars. Our host was so helpful and gave great suggestions. The resort itself is pristine and well manicured. We stayed in the Serenity Pool Villa for 4 nights. Our room was spotless and the maids did an excellent job keeping water, clean towels, and vanity supplies stocked our entire stay. It was such a treat having our own private hot tub and pool. We loved that the shower opened directly into the hot tub area. The bed was exceptionally comfortable. We dined at several of the restaurants on site including Watercourt, Banyan Cafe, and Saffron and really enjoyed the variety of foods offered. The breakfast buffet had a nice spread of fresh fruit, veggies, pastries, ethnic foods, juices, and cold and hot foods. One person who really made our trip memorable was Executive chef Mattias at Watercourt. He was kind enough to check on us during one of our dinners there and we loved chatting with him. We had the most incredible meal of our entire trip there. The braised beef with truffle mashed potatoes is to die for. We ended up dining there a second time. Our experience at the spa was also quite memorable. The girls were all so kind. Nitsha helped us from beginning to end and made sure our time there was perfect. We enjoyed the most relaxing couples massage. The pool area was also very nice to relax in. The staff at the pool bar did a great job of tending to everyone. We loved watching the sunset each night on the private beach. It does fill up fast so be sure to grab a spot early. Also Be sure to use the bikes and free shuttle service throughout the resort and nearby resorts. The staff at the front was always willing to help arrange transportation for us. Overall we couldn’t have asked for a better stay. Would definitely stay here again!
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Sittichai Jitnatham, Other at Banyan Tree Phuket
Responded 6 days ago
Dear Khun Kimberly and Khun Brian, Greetings from Sanctuary for The Senses, Banyan Tree Phuket. On behalf of the team, Thank you very much for taking the time to leave such a positive review and your kind words, It was an absolute pleasure to welcome you to Banyan Tree Phuket on your recent stay. We are thrilled that you had a quality time and so much enjoyed our Serenity Pool Villa. Also believe that you both were well looked after and everything lived up to a truly memorable experience. I have already passed your review to our team as it will definitely provide them the motivation and cheerful, and for them to continue delivering the highest standards of service which are a signature of our brand. Khun Kimberly and Khun Brian, Thank you once again for choosing Banyan Tree Phuket. I do hope that our dedicated service extended by our attentive associates and the memorable with Banyan Tree Phuket will bring you back to us in the near future. Stay safe! Warmest regards, Phattaraporn (Ing) Nontamit Experience Manager
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Sebastien B wrote a review Jan 1
1 contribution
Second time we are at the Banyan Tree in Phuket, with our children this time. One word says it all: fantastic! Ver high level of standard and well.deserved 5 stars: everything is very clean, the entire staff is very friendly and courteous. A big shout out to Executive Chef Matthias Pawlik and his team: excellent and very high standard cuisine in all restaurants and bars!
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Date of stay: January 2022Trip type: Traveled with family
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Response from Sittichai Jitnatham, Other at Banyan Tree Phuket
Responded 2 weeks ago
Dear Mr.Seb76, Thank you very much for your recent staycation and 5 star review! We were so pleased to welcome you to our resort and to learn that everything lived up to delivering a truly memorable experience. I will ensure your kind comments are shared with my colleagues. We hope to welcome you back to Banyan Tree Phuket on many future occasions. Best regards, phattaraporn Nontamit Experience Manager
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PRICE RANGE
$284 - $712 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banyan tree phuket hotel thalang, banyan tree phuket cherngtalay
LOCATION
ThailandPhuketThalang DistrictChoeng ThaleCherngtalay
NUMBER OF ROOMS
220
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Frequently Asked Questions about Banyan Tree Phuket
Which popular attractions are close to Banyan Tree Phuket?
Nearby attractions include Bang Tao Beach (0.7 miles), New Jasmin Fashion (0.5 miles), and Loy Krathong Bar (0.4 miles).
What are some of the property amenities at Banyan Tree Phuket?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Banyan Tree Phuket?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Banyan Tree Phuket?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Banyan Tree Phuket?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Banyan Tree Phuket?
Conveniently located restaurants include The Palm Cuisine, Floating Donut Company, and Bodega & Grill.
Are there opportunities to exercise at Banyan Tree Phuket?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Banyan Tree Phuket have an airport shuttle?
Yes, Banyan Tree Phuket offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Banyan Tree Phuket have airport transportation?
Yes, Banyan Tree Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Banyan Tree Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Does Banyan Tree Phuket offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.