JW Marriott Los Cabos Beach Resort & Spa

JW Marriott Los Cabos Beach Resort & Spa

View from the Panoramic room
Traveler (2530)
View from our balcony
Room & Suite (367)
Sunset at the adult pool
Pool & Beach (352)
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About

4.5
#19 of 54 hotels in San Jose del Cabo
Location
4.4
Cleanliness
4.8
Service
4.7
Value
4.2
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Experience leisure and luxury at JW Marriott Los Cabos Beach Resort & Spa in tropical San Jose del Cabo, Mexico. Located where the Sea of Cortez meets the Pacific Ocean, our beachfront resort is the perfect place to soak up the sun in sophisticated style. Stroll the surf for seashells, float in one of our sparkling pools, or perfect your swing at our 27-hole golf course.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Game room
Babysitting
Valet parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Saltwater pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Aerobics
Patio
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.

Location

Fraccion Hotelera FH5-C1 Subdelegacion de la Playita, San Jose del Cabo 23403 Mexico
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 41 out of 100
41
Los Cabos Airport
4.5
4.5 of 5 bubbles1,995 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a serene location, the JW Marriott Los Cabos Beach Resort & Spa garners accolades for its immaculate cleanliness and contemporary design, complete with unique pools and breathtaking ocean views. While the spacious rooms and professional service have received positive remarks from some guests, others have pointed out maintenance concerns, including air conditioning woes. Despite the resort's range of praised amenities, like the spa and dining options, the high costs have led to mixed feelings about the overall value.
Location
Secluded
Atmosphere
Stylish
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Abundant

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Detailed Reviews
Dolores K wrote a review Jul 2020
Nashville, Tennessee29 contributions11 helpful votes
5.0 of 5 bubbles
We came to this resort a minute before the start of COVID restrictions (March 2020) with our family (6 adults + 5 children) to celebrate my husband’s 70th birthday. What stands out about this resort is the SERVICE - you are spoiled by staff doing all they can to make you feel at home and happy. They provided us with adjoining rooms on the same floor; the food was fresh and amazing and there were options for kids, pescatorians and other whims; setting was perfect with pools for all + beach (NOT swimmable) and, staff were beyond kind and helpful. From the welcome with cool towel and delicious drink to farewell - we were made to feel like invited family. Location does require car transport to town (10 min drive) - Uber service available and much cheaper than taxi. Modifications were quickly made COVID warnings and it was evident guest & staff safety was paramount. I would return without hesitation.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel Mestas, General Manager at JW Marriott Los Cabos Beach Resort & Spa
Responded Aug 8, 2020
Dear Dolores K: First and foremost thank you for taking the time to share your feedback and travel experience with us and the TripAdvisor community. Thank you for choosing to stay with us in such an important day for your husband, and for your kind compliments and observations about our hotel. We are pleased to read that you had an enjoyable stay and was well taken care of by the team, at the hotel. We look forward to seeing you soon in this your home away from home. Sunny regards, Miguel Mestas General Manager
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CocoMaKai wrote a review Aug 2020
Monterey Bay, California1,388 contribution130 helpful votes
5.0 of 5 bubbles
We had purchased a week a Grand Solmar from an owner long before the Covid crisis hit. Since we love the JW and San Jose, we decided to split our time between the 2 resorts on this trip. Luckily for us, things opened up shortly before our arrival and shortly before the cases in our community started to rise. I feel like we timed our trip perfectly, but we were nervous about how Covid was going to be treated in Cabo. We never felt safer! I think if the US was implementing the measures that Cabo is taking we would not be in the situation we are in today.
The JW greeted you with a temperature check, hand sanitizer and a shoe disinfecting wash. We quickly learned that this was the protocol for every place you enter in Cabo. All the staff wore masks and most of the guests did as well in the common areas. There were very few people at the resort, so social distancing was not a problem. They wrapped our steering wheel and gear shift with plastic whenever we left the car with the valet. One night, we ate in the outside restaurant and I felt we were being served by a hazmat team. Not complaining at all! Loved the safety measures they are taking for the guests and their staff.
The JW is all about service. They hustle and are ready to fulfill your every wish. I've traveled all over the world and they offer some of the best service I have ever encountered. All the staff the works at the pool are the best. Luis at the front door is a wealth of information and has directed us to some hidden gems.
While we were at the Grand Solmar, we took a cooking class at Los Tamarindos which is close to the JW. I highly recommend that activity. It was so much fun and a really neat environment (outside) to learn from their chef. We also ate dinner there a couple of times and it was excellent.
Driving is easy in Cabo and much more affordable and gives you more freedom than paying for transportation. I highly recommend Cactus Car. We've been renting from them for years and they make it easy.
If you're a golfer, the Puerto Los Cabos course is great with the culinary palapas.
We have stayed several times at the Grand Solmar but over the past years have migrated more to San Jose and the JW. Between the two, the JW did a much better job with Covid. I never for a second felt unsafe and everyone seemed to be beating to the same drum, where the GS was a little more lax in areas.
I would not hesitate at all to travel to the JW and Cabo in general. They are doing an excellent job and there are wipes, disinfecting spray and hand sanitizer in the stores. 2 of those things I can not find where I live in the US! We hope to see them again in October or November.
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Date of stay: July 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel Mestas, General Manager at JW Marriott Los Cabos Beach Resort & Spa
Responded Aug 8, 2020
Dear CocoMaKai: Many many thanks for your 5 star review and for taking the time to share your travel experience at the JW Marriott Los Cabos with our future guests and the travel community of TripAdvisor. Your insights regarding your recent stay with us are very valuable to us as we continuously strive to deliver the best possible service to our much appreciated guests. We pride ourselves on the friendly unobtrusive service and caring for the wide variety of guests that we have staying with us at this unprecedented time. Be sure that I will share your comments with all team members. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us Stay safe and well. Regards, Miguel Mestas General Manager.
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Trek360 wrote a review Mar 2020
6 contributions12 helpful votes
5.0 of 5 bubbles
We really enjoyed the long weekend trip to the JW Cabo. The property is expansive, safe, and clean. Beautiful views await. We were immediately greeted by Alberto who continued to say hello when we ran into him during our stay and remembered our names. The staff here really added to the experience and we found them to be exceptionally professional. Fernando Muniz, Adriana, Vianey at the UA restaurant helped the day start out well at the breakfast buffet. This was included in the stay and was a pleasant surprise. There is still value at $35USD/person given the amount of fresh food stations and fresh fruit, pastries, and smoothies. Even when not seated in Fernando's section, he would still say hello and ask if we needed anything. Somewhat ironically, the front desk staff were probably our least favorite staff interactions, just not as warm and friendly as we experienced everywhere else throughout the stay. Excellent experience at the spa, although somewhat overpriced but not more than usual for a fancy resort. The beach is walkable and still majestic but clearly marked as a non swimming beach, very steep with rough waves. A pleasant surprise were several of the free activities the JW provided, including cocktail and mescal tastings. The room was billed as a deluxe ocean view and, while still wondrous, was not deluxe or even a 'full' ocean view. Check out the 'rooftop' bar for the best views. We had been to Cabo before and came for a short relaxing stay at a quiet upscale resort which is what we experienced. If you are looking to explore Los Cabos and more of the touristy things staying here may not be as convenient. All in all, we were pleased with the JW Marriott and would recommend this property highly. The exchange rate given was also higher than other local places.
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Date of stay: March 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Choose higher floor for better ocean view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jwlcreservations, Guest Relations Manager at JW Marriott Los Cabos Beach Resort & Spa
Responded Apr 6, 2020
Dear Trekster 360 Thanks for getting back to us, we really appreciate the time that you take to provide your feedback, at JW Marriott los Cabos we work hard day by day to provide memorable experiences to all our guest, hoping you could choose us once again when the life bring you back to sunny Cabo
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Rodman L wrote a review Feb 2020
Castle Pines, Colorado20 contributions13 helpful votes
+1
4.0 of 5 bubbles
Let me start by saying I’m a Lifetime Titanium Marriott Rewards Member so I’ve stayed at plenty of Marriott properties around the world. Upon reading several reviews after booking I decided I would pay the upgrade to the Griffin Club (boutique hotel inside of the JW that offers several additional benefits).
Upon our arrival the bellmen had no record of our reservation. We were then escorted to the check-in desk where they couldn’t find our reservation yet again and I had to call the Marriott Guest Services toll free number where they immediately located our reservation and asked to speak to the front desk worker. The front desk worker finally located our reservation but said it wasn’t until May. Fortunately the Guest Services employee was able to help the front desk sort things out. Mind you this was not a smooth process and took way more time than expected.
A butler from the Griffin Club came and escorted us to our room (the Griffin Club was well below occupancy) which was on the main level tucked behind some shrubs with zero view. It was dark and felt like we were in a basement. I politely asked the butler if we could switch rooms and after some communication with the front desk showed us a room up one level that faced out toward the ocean but this room had double beds. The view was worth it but what I still don’t understand is they had an entire wing of the Griffin Club with rooms that SHOULD have been offered given my Marriott status.
The front desk was unfamiliar with the benefits offered at the Griffin Club. I found that a bit odd.
Needless to say the service at the Griffin Club was tremendous. Breakfast was always well stocked with plenty of assortment and variety from fresh fruit to tamales to yogurt and pastries to an omelette station. Breakfast was definitely the best meal of the day. We don’t consume alcohol but there was a fridge stacked with beers and a bar would open later in the evening for cocktails and mixed drinks. Snacks, guacamole, ceviche and soup and sandwiches were served throughout the day. Plenty of food and options without having to eat at the other restaurants on property (although we did have dinner at Artiste one night).
The fitness center and spa facilities were outstanding. The pool and jacuzzi at the Griffin Club were awesome especially because it felt like we were the only ones there. The walks on the beach were great but you can’t swim in the ocean (shore break, rocks and currents).
In summary the property was clean and the service was great but the check in process and the way it was handled and addressed was not up to JW standards. I certainly did not feel like my Marriott loyalty over the past decade plus meant anything to hotel staff. Would I go back? It would not be the first property on my list.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swootang wrote a review Feb 2020
New York City, New York20 contributions12 helpful votes
1.0 of 5 bubbles
After reading reviews on here we decided to book 5 nights at the griffin club. We booked online through the Marriott site, and there wasn’t a clear option that specified “griffin club,” just one that said breakfast and drinks included. We selected that option and then called Marriott reservations the next morning to confirm that we had, in fact, booked the griffin club. We have a call log that confirms that conversation and they sent us another email following that call re-confirming our reservation.

When we arrived for check in (after a long day of travel and with a sleeping 4 year old) we were told that we had not booked the griffin club. I called Marriott reservations and they were closed for the day and could not help.

Because we were traveling with a young child, the additional amenities were important to us, so I offered to pay the difference in rate until I could speak with someone at Marriott to resolve. The front desk told my husband it would be $200 per night, then told me it would be $300. Then when I said I just wanted to pay the difference and check in because we were tired and hungry (it had been about 45 minutes at this point), they finally said that there was no availability at griffin club.

The next morning I called Marriott corporate and was told “yes your reservation is for griffin club” only to be put on a long hold and then told I was not. I asked to speak with a manager who put me on another long hold and then disconnected me. No one has reached out since.

I’ve decided not to let this ruin my vacation so I’m not spending anymore time on it, but the facts are this: the additional amenities offered by GC are important to me to make a vacation with a you child more comfortable. If the representative i spoke with the day after i made my reservation had not confirmed that I had booked in GC, i would have cancelled and booked elsewhere. During all of my attempts (several hours worth) to resolve this, no one has apologize or offered any options to make this right (and being a luxury hotel brand, I’m certain there are several reasonable options that could have helped). This is a beautiful property, but given those facts, I will not return to this property or any other JW Marriott in the future.

Bottom line: be very careful with your reservation here. Do not take anyone’s word, even if they work for Marriott. Make sure you get it in writing. So upset I didn’t.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juan O, Gerente at JW Marriott Los Cabos Beach Resort & Spa
Responded Feb 24, 2020
Dear Swootang: Thank you very much for taking your valuable time to share your feedback with the TripAdvisor community. My name is Juan Ocampo and I am the Manager at the Griffin Club. It has come to my attention that the service you received during your recent visit, specially upon arrival, did not met your expectations. Please receive my most sincere apologies for being incorrectly informed in regards to the Griffin Club by one of the reservations central representative. The service you experienced does not represent the JW Marriott brand. We would love to have the opportunity to host you again during your next travel to Los Cabos and hopefully regain your trust. Please fell free to contact me at jocampo@grupodiestra.com if any assistance is required.
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BryS wrote a review Feb 2021
2 contributions1 helpful vote
5.0 of 5 bubbles
Our time at the JW has been amazing. The staff has been great. Covid protocols have been more than met... temperature checks, hand sanitizer, & face masks being worn has made our trip relaxing and confident in our surroundings.
Meals and drinks have been good and the location isn’t too far away from shopping and restaurants less than 15 minutes away.
We can’t wait to come back again!!!
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Date of stay: February 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel Mestas, General Manager at JW Marriott Los Cabos Beach Resort & Spa
Responded Feb 22, 2021
Dear Brys012 Thank you very much for your fabulous review and comments. We are delighted that you had such a fantastic visit. It will be a pleasure to share your comments with all team members. We hope to see you at JW Marriott Los Cabos again soon. Best wishes, Miguel Mestas General Manager.
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Sara Star wrote a review Jan 2020
3 contributions5 helpful votes
5.0 of 5 bubbles
My husband and I stayed at the Griffin Club on January 10th-12th prior to attending a business trip at The Only and Only Pamilla.

I was much more impressed with JW's overall product compared to One and Only's product and JW's pricepoint was practically a third of the cost. We upgraded to stay at the Griffin Club.

Check in at the Griffin Club with Ruby was a breeze and she reviewed everything that guests of the Griffin Club could enjoy on the property. Then our "butler" brought us to our top floor room and we were gifted a small bottle of Clase Azul. The room and the view were magnificent. I loved that the hotel property has an open modern design. We felt like we had the entire place to ourselves.

Daily breakfast was delicious and throughout the day, we had an unlimited supply of wine, beer, sodas, and water. In the afternoon, we enjoyed ceviche, which was always fresh. We only spent time at the Griffin club pool (even though there are 13 pools on the property) and my only suggestion would be to increase the temperature of the jacuzzi.

In the mornings, we went to the fitness center. It was always clean and had plenty of equipment to use. I never saw any group fitness classes occurring though, even though the schedule said that there were classes. We enjoyed the spa's saunas, plunge pools, and jacuzzis, which are free of charge for Griffin Club guest's use.
Another perk of Griffin Club is the nightly open bar from 6-8 PM in the Griffin Club lounge. Amazing cocktails and snacks, all free!

One pet peeve I have about Mexico is that awkward unspoken rule about tipping the staff..."yes/no, how much should I leave, etc." I never once felt awkward or obligated about leaving staff tips. Any amount I gave was accepted graciously.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: upgrade to Griffin Club
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dudoldve wrote a review Aug 2021
Bokeelia, Florida405 contributions209 helpful votes
3.0 of 5 bubbles
We had some difficulty trying to pick a hotel in San Jose Del Cabo for the last few nights of our two week Baja trip mainly because we prefer smaller intimate local hotels or a private rental and most hotels in the area are sprawling massive resorts. We chose the marriot as it was a little further out, had a relatively reasonable price compared to other equivalent options and we also wanted a reliable process for our covid testing. In regard to the covid testing, the process went smoothly and a paper result was quickly delivered to our room. We did have to reach out to the lobby staff for the email copy but it arrived quickly after the request. We enjoyed the morning buffet but there was a long daily line to wait in just to get seated. There is no beach here that is safe, just a steep drop off with a black flag warning and a very rough sea. We requested a wheelchair accessible room, the shower was very good with great water pressure and was an open set up with a shower chair but that was the only part of the room that was accessible. The sinks, toilets, switches and outlets were not. We have traveled the world and understand many countries are behind but we did expect an American brand to have a fully accessible room. Everyone has a different aesthetic and while some people may find the hotel beautiful with its modern minimalistic urban feel others may find it cold and lifeless. We personally wanted to know we were on vacation in Mexico and for us it just didn’t tick that box.
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Miguel Mestas, General Manager at JW Marriott Los Cabos Beach Resort & Spa
Responded Aug 16, 2021
Dear dudoldve, First and foremost thank you for choosing to stay with us in these unusual times. On behalf of the entire team, we want to thank you for taking the time to write the review and for your honest feedback regarding your recent stay at the resort. The design of the hotel by Jim Olson is definitely unique. The concept is about organic colors and finishes and straight lines which are intended to focus the attention on the ocean, starting when entering the hotel lobby. We are sorry to learn that the design and concept of the hotel was not to your liking. Please receive our most sincere apologies for falling short of not only meeting your expectarions, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Especially with the projects & renovations teams regarding the features at the accesible room. Looking forward to seeing you back soon when your travels bring you back to sunny Los Cabos. Cordially, Miguel Mestas General Manager.
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Lisa K wrote a review Feb 2020
Victoria, Canada8 contributions4 helpful votes
1.0 of 5 bubbles
It is a beautiful property visually but there were too many little things that were just annoying and they added up. Housekeeping didn't clean room and little things were missing like shampoo and conditioner, the bike "guided" tour was $20 per person and the bikes and equipment were broken/run down. Food, drinks, snacks, tea, etc. are very, very expensive for Mexico standards. The food is average at best. The business center charges to use computers. No swimming in the beach in front of the property. I am not angry just disappointed that it wasn't up to the level of service and quality that I expected as a Bonvoy member and someone who has been to many, many hotels around the world. So, have a great vacation and book at another property.
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Date of stay: February 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MiguelMestas, General Manager at JW Marriott Los Cabos Beach Resort & Spa
Responded Feb 24, 2020
Dear 12LisaK: Thank you for sharing your comments with the TripAdvisor community regarding your recent stay at the JW Marriott Los Cabos. Our aim is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback is highly appreciated. Please rest assured that your comments have been shared with the team in an effort to continue to improve our service. Please receive our most sincere apologies for the inconveniences presented. The prices are a reflection of the quality ingredients we use at the different bars and kitchens, the spectacular ambiance and decor of the outlets, the nice and comfortable furnishing, the location of the hotel and of course the professional and dedicated staff thus looking to create a value experience. Thank you for being a valued Marriott Bonvoy member and we hope you will give us the opportunity to serve you again whenever your travels bring you back to Los Cabos. Best Regards Miguel Mestas General Manager
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Jody W wrote a review Jan 2020
Texas94 contributions82 helpful votes
3.0 of 5 bubbles
The resort environment is very “chill ax”. Lots of pools, open areas and soft music. If you want a party atmosphere is definitely not the place. We didn’t so this was perfect. It is a long ride to town so if you plan on visiting the arch, etc. This location might be problematic. You are quite stuck when you get here so I would recommend stopping at the grocery store on the way from the airport as a can of beer at the pool is $8.
As others have stated, check in is kind of painful. There is a reason they sit you at a desk as it takes a while. No elite check in or acknowledgment. When we were at the end of check in, we were asked if we had a Marriott number. Super weird as we were with a group but I had attached our reservation to our account. I showed it to him on my app. He took our number and offered us points or an amenity but never said thank you for being lifetime titanium. No big deal but kind of odd. Then we asked about an upgrade he didn’t answer if one was available just said trust me you will like your room. The room was fine but no different than others in our group that were non-Marriott members. I think the reason is we were booked with a group and that must negate your status.
If you want a beach, go somewhere else. It is too rough for swimming and there aren’t even any chairs to sit down there either.
All in all the property is good but it could use some more staff. Many times when I called the desk it rang and rang and rang. One time I called 3 times before someone picked up.
Sadly I don’t think I would come back.
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MiguelMestas, General Manager at JW Marriott Los Cabos Beach Resort & Spa
Responded Jan 31, 2020
Dear TimeTravelGroup: The design of the hotel by Jim Olson is definitely unique. The concept is about organic colors and finishes and straight lines which are intended to focus the attention on the ocean, starting when entering the hotel lobby. Our many pool terraces are designed to create a more secluded experience for our guests. Our hotel, located within the exclusive secluded private gated community of Puerto Los Cabos,is only 20 minutes from the airport, 2 minutes from the Puerto Los Cabos Marina, and 10 minutes from downtown San José del Cabo, which is boasts many art galleries, restaurants and the traditional quaint Mexican flair. The Food and Beverage prices are a reflection of the quality ingredients we use at the different bars and kitchens, the spectacular ambiance and decor of the outlets, the nice and comfortable furnishing, the location of the hotel and of course the professional and dedicated staff thus looking to create a value experience. While it may be perceived as an individual hotel decision, with thousands of hotels worldwide within the Marriott family of hotels, it is essential for all JW Marriott hotels to be in full compliance with the terms and conditions of the Marriott Bonvoy program, to guarantee benefits and expectations are fulfilled in an identical manner at all hotels and resorts thereby strengthening and maintaining the integrity of the program. We appreciate your understanding in this matter. Your insights regarding your recent stay at the JW Marriott Los Cabos Beach Resort & Spa are very valuable to us as we continuously strive to deliver the best possible service to our much appreciated guests like you. Unfortunately we fell short of your expectations on this occasion. We hope you will give us an opportunity to host you again in the future to provide you with the service you deserve and have come to expect from the JW brand. Sincerely, Miguel Mestas General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
christopher E asked a question Apr 2024
Austin, Texas2 contributions
Any bonvoy titanium benefits worth noting?
Chicago, Illinois56 contributions55 helpful votes
Don’t understand. Maybe it’s a autocorrect issue
Answer from Chase E
16 contributions4 helpful votes
The Adults pool is “sometimes” heated, I was told. What constitutes “sometimes,” I do not know.
Andrew B wrote a tip May 14
4 contributions
5.0 of 5 bubbles
"Easy to get into town. Best to use Uber. But also a wonderful self contained campus. "
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Sunsea111 wrote a tip Apr 2024
5 contributions
5.0 of 5 bubbles
"Limited restaurant choices both on property and nearby. However the kids club was excellent - friendly staff with fun activities."
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A E NYC wrote a tip Mar 2024
New York City, New York63 contributions77 helpful votes
1.0 of 5 bubbles
"Check and recheck your bill before returning home. The folks working the frontdesk at night are far more receptive than those during the day"
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nylanyc wrote a tip Mar 2024
New York City, New York106 contributions37 helpful votes
5.0 of 5 bubbles
"Use Uber rather than the taxis parked out front. We found the taxis to be 3x the cost of an Uber."
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Ehsan V wrote a tip Mar 2024
1 contribution1 helpful vote
1.0 of 5 bubbles
"This hotel does NOT honor the terms and condition of the reservation, be ready for overcharged bills!"
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Not the right property for you?
There are more places to choose from in the San Jose del Cabo area.
PRICE RANGE
$428 - $781 (Based on Average Rates for a Standard Room)
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
299
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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JW MARRIOTT LOS CABOS BEACH RESORT & SPA - Updated 2024

Frequently Asked Questions about JW Marriott Los Cabos Beach Resort & Spa
What are some of the property amenities at JW Marriott Los Cabos Beach Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at JW Marriott Los Cabos Beach Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Los Cabos Beach Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at JW Marriott Los Cabos Beach Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to JW Marriott Los Cabos Beach Resort & Spa?
Conveniently located restaurants include Cafe Des Artistes Los Cabos, Ua Culinary Artisans, and Nak Grill & Bar.
Are there opportunities to exercise at JW Marriott Los Cabos Beach Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at JW Marriott Los Cabos Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Los Cabos Beach Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Los Cabos Beach Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Does JW Marriott Los Cabos Beach Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
Is JW Marriott Los Cabos Beach Resort & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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