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Bel Air Collection Resort & Spa Los Cabos

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Bel Air Collection Resort & Spa Los Cabos
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1,134 Reviews from our TripAdvisor Community

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There are newer reviews for Bel Air Collection Resort & Spa Los Cabos
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Showing 742: English reviews
Reviewed June 9, 2016

Two night stay. Staff very helpful and friendly. Accommodation simple, but nice. Views over ocean great. Beach not very exciting, but water is warm as this is on the gulf side. They are expanding their resort which will go on for the next two years. There is constant drilling and banging, so be careful where you get a room. Was...

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Helpful?
Thank Maureen D
BelAirCabosGerencia, Guest Relations Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

I want to thank you for taking time to write about your experience with us, first of all, we want to apology about the problems that our maintenance process could induced you, by other hand we are really glad to know that you had a good impression about our staff service and the location of our property. We hope to...

Fremont,CA
Reviewed June 6, 2016

We loved the resort and plan to come back. The location is excellent and the staff is superior. The only downside of our stay was the construction that was taking place very early in the morning. We came there on vacation to sleep in and we woke up to lots of noise early every morning. We asked if we could...

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Helpful?
Thank ElaineFremont_CA
BelAirCabosGerencia, Guest Relations Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

I want to thank you for taking time to write about your experience with us, we are in the middle of a great process of expansion and improvement of our property to provide in near future the best accommodation ever, however we really sorry for the inconvenients and we will be more than glad to be your host one more...

Lakewood, Colorado
Reviewed June 6, 2016

No water Thursday no hot water Friday Saturday or Sunday until after 8:00am very bad up @ 6:00am had to wait until 7:00am for breakfast out for the day eating dinner out back to the hotel by 7:30pm no hot water Thursday night came back to no air conditioner

Review collected in partnership with this hotel
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Helpful?
Thank michaelmarianm
BelAirCabosGerencia, Guest Relations Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

I want to thank you for taking time to write about your experience with us, and thank you for let us know what are our improves and oportunity areas, unfortunetely we live some altercations caused by the construction next to us and general problems with water suply in all the city, however our staff take so much pride in ensure...

Los Angeles, California
Reviewed June 5, 2016

I was first assigned a room with a guest already in it. Then, got a room that wasn't clean. Meanwhile, checkin took almost 3 hours... Didn't get hot water, or soap and shampoo... The sea was spectacular.

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Helpful?
Thank Mercier_caro
BelAirCabosGerencia, General Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Dear guest Thank you as well for your good comment about how spectacular our front ocean location we have Regarding the inconveniences during your stay please accept my sincere apologies, it makes me feel sad since we are doing our best to improve facilities and services every day, therefore I already took care and fix those things immediately Finally, I...

Reviewed June 5, 2016

Check in was amazing and accommodating. Had an ocean-view room that was spacious and came with a kitchen which was nice. The housekeeping was amazing and very nice. I only ate at the main restaurant which was okay, the desert was good. The bar service is slower than what we're use to in the States but that's everywhere in Cabo....

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Helpful?
Thank SouthBixel
BelAirCabosGerencia, Guest Relations Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Thank you very much for your important review , we are always going to be standing up for you to have a great service. All your comments are very valuable to keep providing an excellent service to all our guest and make improvements to reach your expectations. We will be happy to welcome you back to enjoy again this beautiful paradise....

New Jersey
Reviewed June 4, 2016

I just want to thank every single person of the staff in Bel Air Los Cabos, they just watch for every need I had. Also my room was awesome!!! In a brand new building, with a pool just in front of the ocean. I spended one week, and I really didn't want to come back home, I made good friends,...

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Helpful?
Thank keithnels0n
BelAirCabosGerencia, Guest Relations Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

We appreciate the time you have invested to write a review about your recent stay at Bel Air Collection Resort & Spa Los Cabos. We were delighted that you've enjoyed all the details we take pride in offering our guests. As are our regular practice, we'd be very happy to share your lovely remarks to our team who take so...

San Diego, California
Reviewed June 4, 2016

Bel Air Collection Resort and Spa Los Cabos met up to my expectations. Everything there was beautiful . The employees were kind and friendly and did their best to give us a great place to stay. I loved the pool and how the beach was right next to it. Our rooms were clean and beautiful. Overall I will rate this...

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Helpful?
Thank jihanmunas
BelAirCabosGerencia, Guest Relations Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Thank you for your preference and positive review about Bel Air Collection Resort & Spa Los Cabos, particularly in reference to our team's kind and attentive service.  We will share your amazing comments with our team members. They make every effort to create outstanding experiences.  We look forward to have the pleasure of having you back home in the near...

Denver, Colorado
Reviewed June 4, 2016

We stayed at the Bel Air from May 14-21, 2016. We had read many reviews about this property before we came to make sure it was a great place to stay, AND IT WAS!! I had noticed what a few people had said about the construction, but really, we had no problem with it. Yes, there is construction going on...

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Helpful?
1Thank D0ree
BelAirCabosGerencia, Guest Relations Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

That you consider our resort the best ever and that you could not be more than happy staying with us is very special and we really thank you for sharing this with everyone, as are our regular practice, we'd be very happy to share your lovely remarks to our team who take so much pride in ensuring that all of...

Oshawa, Canada
Reviewed June 1, 2016

Im late in adding this review, we stayed at the Bel Air Dec 19th to Jan 2nd. Just my husband and I. The staff at the resort are amazing, Carlos at the front desk was very helpful when we needed medical attention for my husband, he went out of his way to help us and I would like to say...

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Helpful?
1Thank Krys725
BelAirCabosGerencia, Guest Relations Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Thank you very much for such a positive review, especially for your kind comments about the great service provided by our staff, it's a true pleasure to know that your overall experience with us was enjoyable and met your expectations. Best Regards, Carlos Ulises Martínez, Chief Concierge.

Los Angeles, California
Reviewed May 31, 2016

Great hotel a 30min drive from Cabos San Lucas. Unable to get into beach due to red flag. But able to enjoy the pool. Ask for a renovated rooms they are awesome 1st floor has a pool in the room so if you have the $$$ get that upgrade. All staff made us feel welcome. Recommend to rent a car...

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1Thank mytiziag
BelAirCabosGerencia, Guest Relations Manager at Bel Air Collection Resort & Spa Los Cabos, responded to this review

Thank you for sharing your experience at our beautiful resort, for sure it would be of interest for other travelers. Our resort is large and spread out with so many beautiful details. I am sure you will enjoy each visit and we will be happy to see you back. Sincerely Carlos Ulises Martínez. Chief Concierge.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Bel Air Los Cabos is a hotel that offers a unique experience in a sophisticated atmosphere where the desert meets the Sea of ​​Cortez. Visit one of the best hotels in Los Cabos and discover why it is one of the favorite destinations of the stars of Hollywood. The hotel has 97 luxurious rooms and suites spread over two buildings: The Tower "La Joya" and "Palmilla" tower. All rooms have a beautiful view of the stunning Sea of ​​Cortez along with luxury amenities to make your stay pleasant at all times. Rooms with sea view Deluxe amenities in every room Unparalleled views of the Sea of ​​Cortez Bel Air Los Cabos offers exclusive amenities that will make you feel at home at all times, the "Bel Air Delights" Some of these amenities are: Welcome Cool Amenitie Welcome cocktail Early Bird Breakfast View all Bel Air Delights The Bel Air Experiences offer the opportunity to travel under a concept of personalized service focusing on the little details. Bel Air Experiences: All Gourmet Experience All Romance Experience All Spa Experience ... more   less 

Additional Information about Bel Air Collection Resort & Spa Los Cabos

Address: Carretera Transpeninsular | Km 29 San Jose del Cabo, San Jose del Cabo BCS 23409, Mexico (Formerly Playa Del Sol Los Cabos)
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range: $128 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Resort & Spa Los Cabos 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Bel Air Collection Resort & Spa Los Cabos Hotel San Jose Del Cabo
Bel Air Collection Resort And Spa Los Cabos
Playa Del Sol Los Cabos
Bel Air Collection Resort & Spa Los Cabos San Jose Del Cabo
Hotel Style:
#12 Top resorts Hotel in San Jose del Cabo
#20 On the Beach Hotel in San Jose del Cabo
#21 Spa Hotel in San Jose del Cabo
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Questions & Answers

Here's what travelers have asked, with answers from Bel Air Collection Resort & Spa Los Cabos staff and other travelers.
117 questions
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Questions? Get answers from Bel Air Collection Resort & Spa Los Cabos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher up gives you a better view when you don't get beach front...Ask for oceanfront not oceanview!”
  • Bedroom - window faces hallway open to highway
  • View from the living room balcony
  • Living Room by Kitchen
 of 5 bubbles RobertCrawford81, 1 week ago | Read review
“beachfront suite recommended, should be quiet now that construction is completed”
 of 5 bubbles beachpeople423, 1 week ago | Read review
“Some rooms are right on the highway and can be noisy”
 of 5 bubbles inaier, 1 week ago | Read review
“Make sure you insist on a room away from the construction!”
 of 5 bubbles ekimflog, 2 weeks ago | Read review
“Get a garden view suite if road noise does not bother you.”
 of 5 bubbles 362barryp, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question