CABO AZUL RESORT $188 ($̶4̶1̶3̶) - Updated 2021 Prices & Hotel Reviews - Los Cabos/San Jose del Cabo

Travel safe during COVID-19

What you can expect during your stay

All linens sanitized in high-temperature wash
Face masks required for staff in public areas
Floors marked for social distancing
Hand sanitizer available to guests & staff
Regularly sanitized high-traffic areas
Staff required to regularly wash hands

Updated 10/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

A note from Cabo Azul Resort

About

4.5

Excellent

2,662 reviews

#14 of 59 hotels in San Jose del Cabo

Location

Cleanliness

Service

Value

Travelers' Choice

Cabo Azul Resort has a truly fresh look and feel, far superior to any Cabo San Lucas resorts. Our Cabo resort and spa stands out from the standard Cabo San Lucas resorts and hotel choices in the San Jose del Cabo area with Studio, 1-bedroom, 2-bedroom, and 3-bedroom luxury villas guaranteed to pamper your mind and soul. We truly provide the luxury vacation you've been dreaming of. From the abundance of luxurious amenities to the thoughtful interior design choices, Cabo Azul Resort has labored over even the smallest of details to ensure an exceptional experience with every visit to our Cabo resort's ocean side paradise. Don't settle for anything less than the best at other Cabo resorts, find the perfect vacation at Cabo Azul Resort.

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Center with Gym / Workout Room

Bar / lounge

Beach

Aerobics

Babysitting

Parking

Wifi

Hot tub

Pool / beach towels

Infinity pool

Pool with view

Adult pool

Outdoor pool

Heated pool

Fitness classes

Sauna

Restaurant

Breakfast available

Snack bar

Swimup bar

Poolside bar

Fishing

Table tennis

Children Activities (Kid / Family Friendly)

Kids club

Kids' outdoor play equipment

Car hire

Taxi service

Business Center with Internet Access

Conference facilities

Banquet room

Meeting rooms

Spa

Couples massage

Facial treatments

Full body massage

Head massage

Massage

Salon

24-hour security

Baggage storage

Concierge

Convenience store

Currency exchange

Gift shop

Non-smoking hotel

Shops

Sun loungers / beach chairs

Sun terrace

Sun umbrellas

24-hour front desk

Dry cleaning

Laundry service

Self-serve laundry

Ironing service

Room features

Air conditioning

Private beach

Additional bathroom

Housekeeping

Kitchenette

Microwave

Flatscreen TV

Hair dryer

Private balcony

Room service

Safe

Seating area

Sofa

Telephone

VIP room facilities

Iron

Wake-up service / alarm clock

Refrigerator

Kitchenware

Room types

Ocean view

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Great View

Centrally Located

Languages Spoken

Spanish

Location

Full view

66Somewhat walkable

Grade: 66 out of 100

22Restaurantswithin 0.3 miles

3Attractionswithin 0.3 miles

Contact

Paseo Malecon S/N Lote 11 Fonatur, San Jose del Cabo 23400 Mexico

Name/address in local language

Getting there

Los Cabos Airport8 miSee all flights

Rental CarsSee rental cars from $15/day

See all nearby hotels

Nearby restaurants

See all nearby restaurants

Nearby attractions

OMNIA Dayclub Los Cabos

99 reviews

4 minDance Clubs & Discos

See all nearby attractions

2662Reviews401Q+A100Room tips

Reviews

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Ben D wrote a review Sep 16

2 contributions1 helpful vote

Dishonest timeshare company

Nothing ruins a vacation like a dishonest company making promises and then not fulfilling them. I have so many negative things to say about this company and our experience staying here; however I haven’t taken the time to write everything out yet. I’ll add everything to my review at a later time. First and foremost, this is a timeshare resort and therefore they are quick to pressure guests into hearing their timeshare presentations in exchange for room credit. They have you sign a “contract” prior to your presentation about living situations, income, timeshare history, etc and then proceed to interview you casually for an hour over breakfast to secretly look for ways to get out of fulfilling their obligation of giving you credit for attending. Once you’ve already wasted two hours of your vacation time and told them you don’t want to purchase they have you sign off on all the paperwork to decline their $28,000 timeshare option. We then returned to our room only to receive a phone call 30 minutes later saying that they would not honor the contract and would be removing the credit from our account. Their excuse for not giving us our room credit was that it was “obvious we did not want to be there.” Well of course we didn’t, nobody wants to attend a time share presentation, we do it because you offered something in exchange for us listening to the sales pitch. They then try to create excuses of how you didn’t qualify according to the contract, once you prove you met your requirements they just continue going in circles until you give up because they have all day to argue whereas we only have so much vacation time to waste with their nonsense. My advice as someone who stays in hotels and resorts over 150 nights a year is to stay away from this company. However, IF you do decide to stay here, absolutely do not waste your time with any of their shady sales pitches. Regarding the resort itself, the hotel is beautiful and some of the beach activity coordinators are very sweet, these are the only good things I have to say. Everything is overpriced including food and drinks (another fun scam of theirs is that happy hour is two for the price of one drinks; however they serve drinks in cups that are exactly half the size of the full price drink. The negatives go on and on.…

Date of stay: September 2021Trip type: Traveled with friends

Room Tip: Whatever you do, don’t attend a timeshare presentation. It’s a complete waste of time.

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1 Helpful vote

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Response from Diamond Resorts, Other at Cabo Azul Resort

Responded 4 days ago

We hate to hear this about your experience, please know we are sharing this with our team so we can improve. We expect the best experience possible for our guests and we regret that your experience did not meet this expectation. If you'd like to share more about your experience, please send an email to CustomerServiceSM@Diamondresorts.com. Thank you. -RW

Zachary S wrote a review Sep 16

Philadelphia, Pennsylvania4 contributions2 helpful votes

Nope

I can see where most people are satisfied but we’re unfortunately getting shafted it seems. The pool drinks are terrible but if you ask for a “skinny margarita” they come out tasting decent. Not worth the $13 usd price tag. Service is great except for the I concierge people and sales team. Not a fan of the miscommunication and back and forth between different offices trying to get things straightened out (which still are not straightened out). Beautiful room though and the hospitality team is great. I’m not fan of the resort though. I probably won’t be back anytime soon. Not until Hilton takes over officially. Glad everyone else had awesome service though. Also happy hour 2x1 is a joke they give you one mixed drink split between two smaller cups! I will say this though. They have been working their asses off cleaning up after the 5 hr long hurricane last Friday! But a clean resort doesn’t mean it gets 5 stars especially not after being treated like we have been for the last two days. Yikes. Cheers…

Date of stay: September 2021Trip type: Traveled with friends

2 Helpful votes

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Response from Diamond Resorts, Other at Cabo Azul Resort

Responded 4 days ago

We hate to hear that your visit hasn't been up to our standards. We are glad to hear that our team is working to fix the miscommunication and turn your visit around; however, you can reach our team at CustomerServiceSM@Diamondresorts.com if there are any further concerns you'd like addressed. Thank you for bringing this situation to our attention. -RW

jerry wrote a review Sep 9

Knoxville, Tennessee5 contributions3 helpful votes

Wonderful resort

This place is great!!! Extremely clean and safe. The staff can be seen. Everyday all day cleaning and sanitizing everything. It is incredible they work this hard. Everyone is extremely friendly. The place is absolutely beautiful and the grounds are kept perfect. Pools are awesome. No problem getting lounges or beds on the beach or by any of the pools. Drinks and food are great and the service at the pools keep you refilled all the time. Happy hour everyday 3-5. It is okay and very popular at the swim up bar. Limited drink selection and they give you two drinks at a time. Those drinks are a little smaller as well in cup size. Bar staff work very hard but you can expect a good wait there. Better off ordering from the pool attendants usually faster. Beach is not for swimming but still beautiful to walk on and view the ocean. This place is awesome and I will return. The resort is very relaxing and peaceful. No loud music at activities pool side. Not a lot of activities anyways but I highly recommend bingo and blackjack with Andie and Diego. They are awesome and a lot of fun.…

Date of stay: September 2021Trip type: Traveled as a couple

1 Helpful vote

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Response from Diamond Resorts, Other at Cabo Azul Resort

Responded 1 week ago

We appreciate your visit and amazing review! We are so glad you loved everything about your stay and look forward to welcoming you back for another unforgettable vacation soon! -HN

FussyCosmo wrote a review Sep 6

Duvall, Washington117 contributions80 helpful votes

Missed opportunities by management spoil an otherwise lovely resort

I take to heart how hard COVID has been for the tourist industry and how important reviews are. When I do share a negative experience I try hard to be as fair as possible. I have no interest in hurting the many people that rely on the had to come by income at this time. I also have respect for the trip advisor community that I so often rely on myself. Arrival was lackluster. The front desk was not welcoming or engaging. She seemed half there and asked to see my ID twice because she couldn't remember what part of the check in process she was in. At one point, I ask if something was wrong because she simply stopped doing anything and I thought maybe something was wrong with her computer. When I did receive my keys the room was a disappointment. I booked a run of the house room and certainly didn't expect a view of the ocean or even the pool. However when I found that my room faced nothing but a parking lot, that was unexpected. This was particularly sad taking into consideration that I was told by the concierge that the resort was at half capacity. After seeing the room I went straight back to the front desk to request a room change. I was told no other rooms in my category were available. I asked again. After the concierge called his supervisor he excitedly told me "I have good news!". I was relieved until he explained that he would give me a room upgrade if I committed to a sales presentation. I declined. He pushed the idea and I declined again. He again pushed the sales presenting and I declined a third time. Now I am disappointed, frustrated and embarrassed as I had arranged this trip for a friend's birthday and now we are both tired and hungry while having to navigate this room issue upon arrival. The concierge said there was nothing he could do and asked if I wanted to speak with his supervisor. The supervisor offered to show us another room that magically became available. It was the same room level, however a different location what a view of an pool alcove. It was just fine but we were told we would have to pay an additional $20US per night. The $20 is no big deal but at this point I feel I've had to jump through hoops and am completely disenchanted. To top it all off it is blatantly clear that I have been lied to regarding the actual availability of rooms. This is just not good business and certainly not good hospitality. Beyond the front desk and reception management the resort is very pretty. Lougers are extra comfortable and abundant. Food is very good quality although the fine dining restaurant is closed until further notice. Drinks are very good. I had a heck of a time keeping coffee in stock in the room. Housekeeping just forgot to replenish it. The pools are a great temperature. The spa was really wonderful and my massage was one of the best in my life. Really excellent spa staff. Excellent wait service on the beach as well. I'm saddened that my trip started off so rough as it tainted my whole visit. I'm so grateful for all the staff working hard and taking so much pride in thier work. Management should take inspiration from them. I check-out tomorrow and am dreading dealing with the front desk again and whatever surprise issues pop up. Had I not encountered the check in problems I would 100% come back. However, the issues have overshadowed the good for me. …

Date of stay: September 2021Trip type: Traveled with friends

1 Helpful vote

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Response from Diamond Resorts, Other at Cabo Azul Resort

Responded 1 week ago

Thank you for taking the time to share comments about your recent stay with us. We regret to hear the check-in experience affected your overall trip and assure you that our team will always do their best to ensure each member, owner and guest enjoy their time with us. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back. -HN

Annette_Fajardo wrote a review Sep 6

San Francisco, California14 contributions12 helpful votes

Fabulous Setting and Resort

Absolutely beautiful resort. Lovely greeting upon arrival. Very attentive staff. Soaps and lotions smell wonderful. Great Service at the beach and pool. Great location on the beach and near many restaurants and stores. We will return.

Date of stay: September 2021

Cleanliness

Service

Sleep Quality

1 Helpful vote

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Response from Diamond Resorts, Other at Cabo Azul Resort

Responded 1 week ago

We are so happy to hear about all of the things you enjoyed about your stay, Annette. Thank you for letting us know how we did. We look forward to welcoming you home in the near future. -HN

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