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Park Royal Los Cabos

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Park Royal Los Cabos
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157 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Houston, Texas
1 review
3 of 5 stars Reviewed 1 week ago

Location to the beach was nice, but entry to the location was horrible. The resort was much older than expected. The service was excellent. The Wifi didn't work in the rooms, only in the lobby area. Reception was also poor.

Review collected in partnership with this hotel

Helpful?
Thank 263staceyw
Cesar C, Gerente at Park Royal Los Cabos, responded to this review

Deard Guest; Please let me thank you in the first place for staying at Park Royal Los Cabos. Your comments are very important to us as they help us identify our areas of opportunity and continue to reach our goal which is our guests' satisfaction. I am truly grateful for your appreciation towards the service provided by our staff members.... More 

Downey
3 of 5 stars Reviewed 1 week ago

The hotel was not at all what we expected. However at the end we had a good time. Cabos is a great place to go on vacation. Except that the concierge mr Emilio MARTINEZ did not make us feel welcome at any time. He was rude and not courteous at all toward us.

Review collected in partnership with this hotel

Helpful?
Thank Rene Alberto F
Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2016

The staff at this property is incredibly attentive, from cleaning the room to answering questions or setting up excursions we found them to be very helpful. The property is dated, but well maintained. My only complaint is that they haven't extended wireless coverage to the rooms. To go online I have to go to the bar or restaurant. While this... More 

Helpful?
1 Thank g0rd0nvw
Cesar C, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: First of all, I would like to thank you for taking the time to share your enchanting experience and for choosing Park Royal Los Cabos as host of your vacation. I am truly grateful for your appreciation towards the service provided by our staff members and for highlighting how much you enjoyed your stay. Know that your satisfaction... More 

Glenwood
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2016

This resort is centrally located near restaurants and shopping. The rooms were very clean and the staff bent over backwards to make sure you had everything needed to make the visit enjoyable. David at guest services was very knowadgable and pointed us to some of the best local eateries and beaches in the area. Don't miss the snorkeling at Santa... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Thomas O
Cesar C, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: First and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Los Cabos. Thank you for taking the time to share the delightful experience you had at our resort. Please know that it is enormously satisfying to know that we provided you with a memorable stay. That is one of our... More 

Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 21, 2016

The staff are great, but the accommodations need serious updating. It's a good place to just lay around the pool, or spend most of your time away. A short taxi ride away from the new Marina;the old town with its art galleries and fine dining. 2 blocks away from a large grocery store mall with a Starbucks! Also close to... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Isa H
Cesar C, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: Before anything else, thank you for your stay at Park Royal Los Cabos and for the time taken to share your pleasing experience.I am truly grateful for your appreciation towards the service provided by our staff members and for highlighting how much you enjoyed your stay. Know that your satisfaction as guest of our resort is our priority.... More 

Greeley, Colorado, USA
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 10, 2016

The overall facility is older but well kept including the grounds which were very well kept. The restaurant was only mediocre with no imagination to the various dishes. Service was very good and all employees were very friendly. Location was very good. Mega Market (grocery store), golf course, cab and bus service, several restaurants were all very close.

Review collected in partnership with this hotel

Helpful?
1 Thank DUANE F
Cesar C, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: Above all, I want to thank the confidence placed on Park Royal Los Cabos as host of your vacation and the time taken to share your charming experience. I am truly grateful for your appreciation towards the service provided by our staff members and for highlighting how much you enjoyed your stay. Know that your satisfaction as guest... More 

Bloomingdale, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 29, 2016

We have stayed at Park Royal San Jose several times. It is comfortable, spacious, and relaxing. It is quiet and we often sit by the pool and read. Restaurant just steps away, and good Mexican food choices for all 3 meals. The POOL is VERY COLD. We would like to return next month--But we want to know if the pool... More 

Helpful?
Thank islandreemr
Cesar C, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest; Please let me thank you in the first place for staying at Park Royal Los Cabos and for taking the time to share your pleasant experience. It is very rewarding to know how much you enjoyed your stay at our resort. Please know that our aim is to go beyond your expectations and I am truly content to... More 

San Diego, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 26, 2016

A very nice place to relax. Not crowded and well maintained. Friendly staff and inexpensive food and drinks. Close to market, car rental, and restaurants/bars. Not on the beach, but not far from it either. There was always a bed by the pool to lounge in and a swim up bar with cold drinks. Taxis are expensive, but a rental... More 

Helpful?
Thank jennyfinny
Cesar C, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: Please let me thank you in the first place for staying at Park Royal Los Cabos and for taking the time to share your pleasant experience. I am truly grateful for your appreciation towards the service provided by our staff members and for highlighting how much you enjoyed your stay. Know that your satisfaction as guest of our... More 

Layton, Utah
1 review
2 of 5 stars Reviewed April 25, 2016

The rooms are outdated and not so clean. Staff was great. Restaurant was good and reasonable. Pools were cold. No WIFI in rooms. Close to a good super market and mall. Don't be fooled by the picture of the pools and outdoors. That was the nicest aspect of this resort. The rooms are terrible.

Review collected in partnership with this hotel

Helpful?
Thank Armando M
Cesar C, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: First and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Los Cabos. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. I am truly grateful for your appreciation towards the service provided by our... More 

Travelers are raving about these San Jose del Cabo hotels

Troy
1 review
5 of 5 stars Reviewed April 18, 2016

Resort is nice. A blit of a walk to the bus stop though. If you rent a car, you should be okay. Room is spacious and clean. Staff is friendly and attentive to guests needs. Grocery store near by is a plus.

Review collected in partnership with this hotel

Helpful?
Thank redaym
Cesar C, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: First and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Los Cabos. Thank you for taking the time to share the delightful experience you had at our resort. I am truly grateful for your appreciation towards the service provided by our staff members and for highlighting how much you enjoyed... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The two small towns of San Jose del Cabo and Cabo San Lucas merely accent the southern peninsula, a unique natural landscape that needs to be experienced once in a lifetime. Connected by a 33 kilometer corridor, San José del Cabo is charming, traditional and the more creative "pueblito" while Cabo San Lucas offers everything brash, bold and Hollywood. Park Royal guests get easy access to both worlds in enormous apartment style suites in a self-contained resort setting. Of course, the entire Los Cabos area is at your fingertips. Guests arrive for more than 12 world famous golf courses, more beaches than you'll know what to do with and boat tours, whale tours, desert tours and trips to a landscape (and a seascape) unlike anything else you've ever experienced. ... more   less 

Additional Information about Park Royal Los Cabos

Address: Retorno Playa Anuiti No.27, | Col. Campo de Golf, San Jose del Cabo 23400, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range: $73 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Royal Los Cabos 3*
Number of rooms: 56
Reservation Options:
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Also Known As:
Park Royal Los Cabos Hotel San Jose Del Cabo
Park Royal Los Cabos San Jose Del Cabo
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