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Hyatt Ziva Los Cabos

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Hyatt Ziva Los Cabos
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3,322 Reviews from our TripAdvisor Community

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Showing 2,916: English reviews
Virginia Beach, Virginia
Reviewed September 19, 2014

I arrived at the Hyatt Ziva on September 13th expecting a wonderfully relaxing retreat in an ocean view suite until checkout on the 18th. I was not satisfied with my suite, but Laurie worked with me to find a suite I liked. Never had management send me on "go sees" to make sure I liked the room before changing to...

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Helpful?
6Thank Jackie P
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, It is pleasant to learn that you enjoyed our facilities but at the same time we are very sorry for the inconveniences that occurred with the Hurricane Odile. Your kind words help us to continue working in order to rebuild our beautiful property and being able to provide our services as soon as possible. There are no words...

Reviewed September 19, 2014

There are so many good things about this place and the people who work here! I'll start with the wedding, we were married there 8/30 and everything went as planned. Ariadna, the wedding planner, was exceptional! She was extremely helpful and organized. I'd recommend anyone looking to have a destination wedding to consider Hyatt Ziva. They made my day very...

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4Thank Snc31400
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Please allow us this opportunity to thank you for sharing with us a very special moment. Our Resort has become the perfect place to celebrate important occasions like your wedding and as you said we have the best wedding planners, they will make sure, as Ariadna did, that every detail works as you were planned. It is pleasant...

Reviewed September 19, 2014

I could write all day about how awesome this trip was. From the time we checked in until check out, the service was amazing. Some of the highlights: Food/Drinks: all of the restaurants are top notch. I am a big foodie and these restaurants pleased my palate. Anybody from anywhere should be able to find something they like. However, the...

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Helpful?
3Thank AlohaMS601
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Our main goal is to create memorable experiences to all our guest, many thanks for taking a moment to share your comments with us. We appreciate the time you took to mention all the staff that contributed to make your stay more than perfect, they strive every day to make feel all our guest like home and they...

vienna austria
Reviewed September 19, 2014 via mobile

Me and my boyfriend stayed at the Hyatt Zivia during Hurricane Odile. Before the hurricane the service was amazing however, during and after the hurricane the service was something like I have never experienced before. Most of the staff lost their homes however, WE were their priority. They saved our lives and ensured we were as comfortable and safe as...

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Helpful?
8Thank lis31
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We are fortunate to have excellent human beings as part of our associates, I am very grateful that you took the time to mention them one by one and the great work they did during this difficult time, definitely our priority was to look after each other and keep us calm and safe. With the same enthusiasm and...

San Diego, California, United States
Reviewed September 18, 2014

For our first vacation in three years, we decided to come to the Hyatt Ziva in Los Cabos after looking at pictures and reading the reviews on Trip Advisor. We had never stayed at an all-inclusive resort, and it sounded too good to be true. When we arrived, we were greeted by smiling employees who took our bags and offered...

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Helpful?
3Thank Mia D
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, There are no words to express our appreciation for your kind comments and the time you took to mention every detail that made your stay more than perfect. Our commitment is to create for all our guest the best memories during their stay in our Resort and we work every day to achieve it. Thank you for mentioned...

San Diego, California
Reviewed September 18, 2014

I just returned from a stay here. I was greeted upon arrival by a terrible hurricane but the staff there was a redeeming factor. We were without water and electricity except for the auxiliary power from the hotel (one of the very few in Cabo with this amenity). The hotel employees were absolutely exceptional in their service during and after...

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Helpful?
12Thank Bob R
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, We are very sorry that you could not enjoy your vacations as you were planned for the hurricane Odile, our associates deserve all the recognition for their great labor during the unfortunate natural disaster, always attentive to our guest safety and comfort. We truly appreciate your comments and encourage words, right now there is no better motivation to...

California
Reviewed September 18, 2014

We booked our trip with 2 other family members and had everything noted for ungraded rooms and all of us to be together. First impression of the front desk staff was horrible! Miguel, who surprisingly was the front desk supervisor was absolutely rude and had awful customer service to not only me and my family but also to my sister-in-law...

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Helpful?
6Thank Jackie T
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Thank you for taking a moment to write about your visit, we appreciate your kind comments. we have reviewed all your points, our Front Desk Manager will take the proper actions to avoid our guests have that perception of his staff, your comments are very important to us since they tell us what areas we need to improve...

Reviewed September 17, 2014

The hotel Service is very good and we recommend it if you travel with children, kids club is great. You have Restaurants and buffet with great quality and many options, pool area is clean and have a kids pool

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Helpful?
1Thank ATiburcio
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, It is pleasant to know that you had an extremely great experience with us. Our staff truly cares for our guests especially with the little ones reason why we created a special area for them. It is great to learn that you enjoyed all our facilities and services. We appreciate your kind comments and recommendations and we hope...

Minnesota, United States
Reviewed September 15, 2014

We absolutely loved Hyatt Ziva for our honeymoon! We had an amazing time lounging at the adults-only pool and enjoying dinner at all of the restaurants. I think our favorite lunch-time spot was at the adults-only pool ordering tacos from coco-loco :) I couldn't have asked for a better get away!

Review collected in partnership with this hotel
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1Thank Krista M
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Many thanks for your kind comments and the time you took to describe every detail that made your stay memorable. We are delighted to know that you enjoyed from our facilities, restaurants but most of all the service that we provide you. Los Cabos is in continue development and improvement we are working hard to become the favorite...

Bellevue, Washington
Reviewed September 14, 2014

It’s the Carnival Cruise Ship on Land……..not Celebrity Cruise Line or any other Luxury Line……it is average that’s all. This is a 3.5 Star Hotel, no where near the Hyatt Brand. It is outdated and in need of better Front Desk Customer Service!! Trained the “Hyatt Brand” way. Martha our Gold Pass check-in agent was overwhelmed with a family in...

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Helpful?
8Thank SeattleMomOfThree_11
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review

Dear Guest, Many thanks for your preference and loyalty to Hyatt Hotels. As a Gold Passport member your comments are very important to achieve our goals, your feedback is very important for us since helps us to know what we are doing right and what we need to improve. I truly regret that we were not able to accomplish your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on one of the most majestic peninsulas in the world and offering spectacular views of the Sea of Cortes, Hyatt Ziva Los Cabos is a luxurious all inclusive oasis of sophistication and comfort. This magnificent beachfront resort is minutes from beautiful downtown San Jose del Cabo and features plush accommodations, impressive amenities, impeccable service and is just minutes from the international airport. Hyatt Ziva Los Cabos is a unique, all inclusive experience that offers a myriad of activities from fine dining options at six a la carte restaurants and two gourmet buffet restaurants, to unique spa treatments, children’s programming and nightly entertainment shows. Enjoy deep-water fishing, scuba diving, world-class golf and many more adventure activities nearby. Or, simply relax and soak up the sun in one of the resort’s five swimming pools and breathtaking beachfront. This luxury resort also features 35,000 square feet of meeting facilities and ideal locations combined with the special touch of event planners who will attend to every last detail. ... more   less 

Additional Information about Hyatt Ziva Los Cabos

Address: Paseo Malecon Sn Lote 5, Zona Hotelera, San Jose del Cabo 23405, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range: $286 - $694 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Los Cabos 4.5*
Number of rooms: 591
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Despegar.com, Hotels.com, Cheap Tickets, BookIt.com, Hyatt Hotels Corporation and Jetsetter so you can book your Hyatt Ziva Los Cabos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Los Cabos Palace Deluxe Hotel San Jose Del Cabo
Barcelo Hotel Los Cabos
Barcelo Resort Los Cabos
The Grand Baja
Hyatt Ziva Los Cabos San Jose Del Cabo
Hotel Style:
#2 Business Hotel in San Jose del Cabo
#6 On the Beach Hotel in San Jose del Cabo
#6 Luxury Hotel in San Jose del Cabo
#6 Family Hotel in San Jose del Cabo
#7 Romantic Hotel in San Jose del Cabo
#7 Spa Hotel in San Jose del Cabo
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Ziva Los Cabos staff and other travelers.
415 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure you are getting the rooms you ask for...”
 of 5 bubbles 559bm, yesterday | Read review
“Do NOT stay at this hotel.”
 of 5 bubbles rogerparks01, yesterday | Read review
“The view from the picture of this hotel on trip advisor was the same view I had in building 3. Close to the pool and beach!”
 of 5 bubbles tonycL8055TW, 2 days ago | Read review
“The swim-up suites are very nice.”
 of 5 bubbles , 2 days ago | Read review
“High floor facing ocean away from the kids pool”
 of 5 bubbles tlddomains, 2 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question